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Designing, building, and implementing a top-notch eCommerce experience requires a lot of planning, strategy, time, and the right technology. Moving to a next-generation platform is the perfect opportunity to review the state of your commerce business and build the business case that aligns with your organization’s strategy and business model.
Grab the full guide where we outline the key items to include in your business case for a new commerce platform:
Establish a baseline
Identify business goals and objectives
Define the customer and current customer experience
Outline success metrics and key performance indicators
Evaluate TCO and ROI models
Get the guide here: http://buff.ly/2hfRkpn