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Keynote wharton socialimpactconf_apr2014

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Keynote wharton socialimpactconf_apr2014

  1. 1. Social Innovation: How it really works Kriss Deiglmeier, CEO April 10, 2014 Wharton | San Francisco | Social Impact Conference
  2. 2. Text The emergence of social as a modifier
  3. 3. Soraya Salti INJAZ al-Arab Bill Drayton Ashoka Premal Shah/Matt Flannery KIVA Muhammad Yunus Grameen Bank; Nobel Laureate Adalberto Verissimo and Carlos Souza Jr. Imazon Social Entrepreneurs
  4. 4. Social Entrepreneurship Social entrepreneurs play the role of change agents in the social sector, by: • Adopting a mission to create and sustain social value (not just private value), • Recognizing and relentlessly pursuing new opportunities to serve that mission, • Engaging in a process of continuous innovation, adaptation, and learning, • Acting boldly without being limited by resources currently in hand, and • Exhibiting heightened accountability to the constituencies served and for the outcomes created. Source: Greg Dees, The Meaning of “Social Entrepreneurship,” J. Gregory Dees, Duke University, May 30, 2001
  5. 5. Contemporary Social Innovations Charter Schools Microfinance Fair Trade Emissions Trading Socially Responsible Investing
  6. 6. Need to do something with this and the next slide. I like the stool metaphor, but this is a poor visual, and I have not been able to find a decent stool photo (surprisingly)
  7. 7. Social Entrepreneurs The Great Man or Woman Theory Social Enterprise Self-Sustaining Organization Theory Social Capital Market Microfinance
  8. 8. Social Innovation Definition A novel solution to a social problem that is more effective, efficient, or sustainable than existing solutions and for which the value created accrues primarily to society as a whole rather than private individuals.
  9. 9. Criteria differentiation Innovation Criteria • Novelty- new to user, context or application • Improvement- more effective or efficient Social Innovation Criteria • Sustainable • Just • Public Value
  10. 10. Social Innovation and Traditional Innovations Social Innovation • Socially Responsible Investing • Microfinance • Sustainable Development (Amazon) Innovation • The Internet • Hydraulic Fracking • Deep water Trolling
  11. 11. Stages of Innovation Defining the Problem and Opportunity Idea Generation Piloting & Prototype Diffusion & Scaling
  12. 12. Case Study – Microfinance
  13. 13. Lack of access to: • formal credit • financial services • formal financial sector The Problem
  14. 14. Idea Generation 1000’s– 1500’s 1800’s 1950’s– 1960’s • Chit Funds (India) • Mujins (Japan) • Esusu (Nigeria) • Savings Clubs • People’s Banks • Credit Unions • Subsidized Rural Credit
  15. 15. Piloting & Prototyping Microfinance 1960’s– 1970’s 1980’s • Target market poor women • Microbusiness • Group Lending • 1961- Accion Venezuela • 1976- Grameen Bangladesh • Failure of government initiated poverty programs
  16. 16. Diffusion & Scaling 1990-present 1990’s 2000’s Present • Microfinance Decade • Nonprofit + Emergence of For Profit • Rise of Non-Bank Financial Institutions (NBFIs) • 2005- UN declared the year of microcredit • 2006- Yunus and (Grameen) received the Nobel Peace Prize
  17. 17. State of Microfinance - Global View • Over 12,000 MFIs • More than 94,000,000 borrowers total • 91 countries
  18. 18. • Data and Metrics • Organizational Efficiency/IT Systems • Scale and Reach Technology’s Influence on Microfinance
  19. 19. The Story of M-Pesa: Problem • Needed to deepen financial penetration into the unbanked community
  20. 20. The Story of M-Pesa: Idea Generation • Utilized cross-sector community collaboration to be successful
  21. 21. The Story of M-Pesa: Pilot • Adapted to practice on the ground
  22. 22. The Story of M-Pesa: Scaling Established a network of agents Set a bold goal
  23. 23. The Story of M-Pesa: Tipping Point Became viral after reaching over a million customers and implementing lessons learned • Ubiquitous distribution network • Strong Brand • Work all the time • Agent Training • Combat Fraud
  24. 24. The Story of M-Pesa: Kenya Today • Moves between $500-$700million per month (20% of Kenya’s GDP) • 15 million active users
  25. 25. The Story of M-Pesa: Global Expansion • Tanzania • Afghanistan • South Africa • India
  26. 26. Commit to cross-sector collaboration Social innovations require everyone’s involvement.
  27. 27. . Save The Amazon Rainforest Organisation
  28. 28. Focus on your strategic lever Social innovations grow as leverage points are identified and utilized.
  29. 29. Fair Trade Mainstream Markets
  30. 30. Never mistake a clear view for a short distance Social innovations do not happen overnight.
  31. 31. Social Innovation Continuum Source: kdeiglmeier Stagnation Chasm
  32. 32. What can civil society do? • Leverage trust, networks, and deep customer knowledge • Ensure voice of customer is heard • Provide long-term thinking
  33. 33. What can government do? • Set effective policy, regulation, and rules • Provide access to reach large number of customers • Raise awareness
  34. 34. What can business do? • Leverage assets, efficiencies, and resources (Financial, management, supply chain, etc.) • Demonstrate rapid action • Provide flexible funds
  35. 35. “If we want to build a stronger, more sustainable world for future generations, one with more partners and fewer enemies, we have to work together.”
  36. 36. @tidescommunity @kdeiglmeier Kriss Deiglmeier www.tides.org Reach Me

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