SlideShare ist ein Scribd-Unternehmen logo
1 von 24
BLDE Deemed to be University (NAAC A Grade)
Shri B M Patil Medical College Hospital and RC,
Vijayapura
Bridge Course 2023
Topic – Bed Side Manners
Presenter – Dr. Kalyanshettar S S
MD Paed.
Professor & HoD,Department of Pediatrics
Adjunct faculty, Medical Education
Bed side manners
• For Students
• For Faculty
Hospital Bed
And who is on
bed ?
A old man as patient……
• The surgery in the morning had been uneventful and the
surgeon was happy with my father’s progress. In the evening as
my wife and I sat in his room in the hospital, two gentlemen
barged in and started examining my father. They lowered his
pyjamas for the examination, chatted with each other, assured
him that all was well and walked off. As they were leaving I
asked them who they were and one of them introduced himself
as an associate of my father’s surgeon and left.
• Now here is my problem.
• I have no idea who these people were. They wore no surgeon’s
gowns, they had no telltale stethoscope around their necks.
They marched into our room without a knock and proceeded to
examine a patient, without his permission. They removed his
pyjamas for an examination, with two people sitting in the room
and the door wide open. I was shocked to witness this
humiliation and I could feel my father’s acute discomfort.
• To the doctors, strangely nothing appeared to be amiss! When I
stepped out to have a word with these gentlemen and pointed
out their completely unacceptable behaviour, they appeared
surprised that a patient’s attendant has the gall to question
them and arrogantly dismissed me saying that if I had any
complaints I needed to address those to my surgeon! They did
not deem it fit to utter a word of apology for their appalling
conduct.
Why bed side manners?
• Empowers you to develop good doctor patient
relationship
• Patient on Bed is one who teaches you a lot
• These skills are build and incorporated in you, over
years
• The good bedside manners will prevent stress and
burnout in you
• Child, middle aged, pregnant lady , elderly , & comatose
• Care givers too are important
• Essential to be successful as a medical professional.
Bed side manners
• Who is on bed?
• Patient
• Teacher
• Judge
• CCTV
• Inform others how you are
behaving
Verbal
Non Verbal
Bedside Manners
Empathy
Professional conduct
Do’s
• Behave
• Maintain privacy while examining
• Respect the patient on bed (rich patients wont allow you
to touch)
• Good communication
• Empathy
• Be a good listener
Do’s
• Take permission of the patient before examination
• If patient say come later, or he want to relax now – accept it
• Always stand on right side of patient
• Comfort the patient
• Stay focused
• Examine one at a time
• Thanks giving
Don'ts
• Sit on bed
• Cause pain
• Inappropriate touching
• Call the patient by name of
disease he is having
• Stand around empty bed
• Gossip
• Argue
• Make fun
Don'ts
• Nail polish and long nails
• Rings ,Perfumes
• Jeans , T shirts / shorts ,
Chappals
• Carry food/coffee to wards
• Mobile phone
• Too many bangles
• Arrogance
• Ego
How a student should behave in ward?
• Clean shaven
• Tidy well groomed hairs
• Carry instruments –
stethoscope, pen, books
• Positive attitude
• Arrival on time
• Smile on face
Good bedside manners
Trust – Bonding
Compliance
Good Doctor Patient Relations
Better outcomes , compliance , satisfaction
Components of Bed side manners
• Attention: Your undivided attention allows the patient to
feel that their needs are important and will be met.
• Communication: Engage, educate, and explain to your
patient the necessary medical information they seek.
• Compassion: Speak with kindness and understanding to
establish a positive environment for a patient.
• Honesty: Patients look to receive honest opinions and
information.
• Respect: Treat the patient as though you were in their
shoes by being courteous and polite.
ABC….of manners in students
• Attitude
• Behaviour
• Communication
• Decency and Dignity
• Empathy
• Gratitude / well
groomed
• Human touch
• Judgemental
• Observational skills
• Privacy
• Respect
Behaviour should be
Positive
little humour
Respectful
Appealing
learning
Build trust
What is wrong in this?
What is wrong in this?
Take home message
• Bedside manners learnt now
will remain your signature
throughout.
• Dignity for your profession is
earned
• Respect for doctor is earned
• Learning occurs
Take home message
• Less stress
• Builds patient trust and enhances healing
• Creates a fulfilling career
• less likely to be sued for malpractice than those with
poor bedside manners.
Thank you
• Have manners that you
expect a Dr should have,
when your near and dear
ones are examined.
• Any comments/ Questions?

Weitere ähnliche Inhalte

Was ist angesagt?

Health care communication
Health care communicationHealth care communication
Health care communicationraveen mayi
 
Interpersonal Relations In The Medical Field
Interpersonal Relations In The Medical FieldInterpersonal Relations In The Medical Field
Interpersonal Relations In The Medical FieldCrystalRae
 
Patient satisfaction
Patient satisfactionPatient satisfaction
Patient satisfactionNc Das
 
Professionalism in medicine (Dr. Mohamed Al-Rukban)
Professionalism in medicine (Dr. Mohamed Al-Rukban)Professionalism in medicine (Dr. Mohamed Al-Rukban)
Professionalism in medicine (Dr. Mohamed Al-Rukban)Dr Ghaiath Hussein
 
Patient Confidentiality
Patient ConfidentialityPatient Confidentiality
Patient Confidentialitymarosemond
 
Handle the complaints in hospital
Handle the complaints in hospitalHandle the complaints in hospital
Handle the complaints in hospitalshyjobin
 
AETCOM (Attitude, Ethics and Communication module)
AETCOM (Attitude, Ethics and Communication module)AETCOM (Attitude, Ethics and Communication module)
AETCOM (Attitude, Ethics and Communication module)Karun Kumar
 
Customer / Patient Services in a Hospital
Customer / Patient Services in a HospitalCustomer / Patient Services in a Hospital
Customer / Patient Services in a HospitalaJerry4u
 
Vulnerable patient policy
Vulnerable patient policyVulnerable patient policy
Vulnerable patient policydeeparani38
 
Hiv and aids: legal & ethical implications
Hiv and aids: legal & ethical implicationsHiv and aids: legal & ethical implications
Hiv and aids: legal & ethical implicationsDr Sandeep Kumar Giri
 
Rights of the patient
Rights of the patientRights of the patient
Rights of the patientBakul Arora
 
Bed side management and safety
Bed side management and safetyBed side management and safety
Bed side management and safetyBhupendra Makwana
 
PATIENT AND STAFF SAFETY MANAGEMENT.pptx
PATIENT AND STAFF SAFETY MANAGEMENT.pptxPATIENT AND STAFF SAFETY MANAGEMENT.pptx
PATIENT AND STAFF SAFETY MANAGEMENT.pptxanjalatchi
 
FOUNDATIONS OF COMMUNICATION 3 - Part 1.pptx
FOUNDATIONS OF COMMUNICATION 3 - Part 1.pptxFOUNDATIONS OF COMMUNICATION 3 - Part 1.pptx
FOUNDATIONS OF COMMUNICATION 3 - Part 1.pptxAbhi Manu
 
Medical ethics goal scope
Medical ethics goal scopeMedical ethics goal scope
Medical ethics goal scopeRAJ SP
 
Effective Communication in healthcare
Effective Communication in healthcare Effective Communication in healthcare
Effective Communication in healthcare Himanshu Nath
 
Customer care in health care industry-Manisha Singh
Customer care in health care industry-Manisha SinghCustomer care in health care industry-Manisha Singh
Customer care in health care industry-Manisha Singhmanishaiway
 

Was ist angesagt? (20)

Tips for Handling Patient Complaints
Tips for Handling Patient ComplaintsTips for Handling Patient Complaints
Tips for Handling Patient Complaints
 
Health care communication
Health care communicationHealth care communication
Health care communication
 
Interpersonal Relations In The Medical Field
Interpersonal Relations In The Medical FieldInterpersonal Relations In The Medical Field
Interpersonal Relations In The Medical Field
 
Patient satisfaction
Patient satisfactionPatient satisfaction
Patient satisfaction
 
Professionalism in medicine (Dr. Mohamed Al-Rukban)
Professionalism in medicine (Dr. Mohamed Al-Rukban)Professionalism in medicine (Dr. Mohamed Al-Rukban)
Professionalism in medicine (Dr. Mohamed Al-Rukban)
 
Patient Confidentiality
Patient ConfidentialityPatient Confidentiality
Patient Confidentiality
 
Handle the complaints in hospital
Handle the complaints in hospitalHandle the complaints in hospital
Handle the complaints in hospital
 
AETCOM (Attitude, Ethics and Communication module)
AETCOM (Attitude, Ethics and Communication module)AETCOM (Attitude, Ethics and Communication module)
AETCOM (Attitude, Ethics and Communication module)
 
Customer / Patient Services in a Hospital
Customer / Patient Services in a HospitalCustomer / Patient Services in a Hospital
Customer / Patient Services in a Hospital
 
Vulnerable patient policy
Vulnerable patient policyVulnerable patient policy
Vulnerable patient policy
 
Hiv and aids: legal & ethical implications
Hiv and aids: legal & ethical implicationsHiv and aids: legal & ethical implications
Hiv and aids: legal & ethical implications
 
Rights of the patient
Rights of the patientRights of the patient
Rights of the patient
 
Allied health sciences
Allied health sciencesAllied health sciences
Allied health sciences
 
Bed side management and safety
Bed side management and safetyBed side management and safety
Bed side management and safety
 
PATIENT AND STAFF SAFETY MANAGEMENT.pptx
PATIENT AND STAFF SAFETY MANAGEMENT.pptxPATIENT AND STAFF SAFETY MANAGEMENT.pptx
PATIENT AND STAFF SAFETY MANAGEMENT.pptx
 
FOUNDATIONS OF COMMUNICATION 3 - Part 1.pptx
FOUNDATIONS OF COMMUNICATION 3 - Part 1.pptxFOUNDATIONS OF COMMUNICATION 3 - Part 1.pptx
FOUNDATIONS OF COMMUNICATION 3 - Part 1.pptx
 
Medical ethics goal scope
Medical ethics goal scopeMedical ethics goal scope
Medical ethics goal scope
 
Effective Communication in healthcare
Effective Communication in healthcare Effective Communication in healthcare
Effective Communication in healthcare
 
Medical ethics
Medical ethicsMedical ethics
Medical ethics
 
Customer care in health care industry-Manisha Singh
Customer care in health care industry-Manisha SinghCustomer care in health care industry-Manisha Singh
Customer care in health care industry-Manisha Singh
 

Ähnlich wie Bed side manners.pptx

Humanrelationsinng 100212051919-phpapp02
Humanrelationsinng 100212051919-phpapp02Humanrelationsinng 100212051919-phpapp02
Humanrelationsinng 100212051919-phpapp02sheelamom
 
Ethical conundrums in medical interpreting dshs-osti
Ethical conundrums in medical interpreting  dshs-ostiEthical conundrums in medical interpreting  dshs-osti
Ethical conundrums in medical interpreting dshs-ostiEliana Lobo
 
Value for the patient experience janine lucking
Value for the patient experience   janine luckingValue for the patient experience   janine lucking
Value for the patient experience janine luckingNHS Improving Quality
 
Patient Doctor Relationship.pptx
Patient Doctor Relationship.pptxPatient Doctor Relationship.pptx
Patient Doctor Relationship.pptxSanjeevDavey1
 
attitude of a doctor in society.ppt
attitude of a doctor in society.pptattitude of a doctor in society.ppt
attitude of a doctor in society.pptBonyBiswasto
 
Basic nursing care in child ward
Basic nursing care in child wardBasic nursing care in child ward
Basic nursing care in child wardShaheen Akter
 
Exam item writing for educators.pptx
Exam item writing for educators.pptxExam item writing for educators.pptx
Exam item writing for educators.pptxLucindaStanley
 
Rude behaviour of patients or doctors
Rude behaviour of patients or doctorsRude behaviour of patients or doctors
Rude behaviour of patients or doctorsMan Mohan Harjai
 
Do You Inspire Confidence at Your Hospital?
Do You Inspire Confidence at Your Hospital?Do You Inspire Confidence at Your Hospital?
Do You Inspire Confidence at Your Hospital?MedAmerica Marketer
 
Alternatives evidence based_medicine
Alternatives evidence based_medicineAlternatives evidence based_medicine
Alternatives evidence based_medicinemuhammad al hennawy
 
nursing leadership vision
nursing leadership visionnursing leadership vision
nursing leadership visionSonya Fisher
 
NursingConceptsUnit1-CH1,15,24,25,37
NursingConceptsUnit1-CH1,15,24,25,37NursingConceptsUnit1-CH1,15,24,25,37
NursingConceptsUnit1-CH1,15,24,25,37lflorence
 
87 muster2014 Nontsikelelo
87 muster2014 Nontsikelelo87 muster2014 Nontsikelelo
87 muster2014 NontsikeleloMuster2014
 
History taking in Psychosexual Medicine
History taking in Psychosexual MedicineHistory taking in Psychosexual Medicine
History taking in Psychosexual MedicineArpit Koolwal
 
What is Palliative Care UMMC April 11 Chairmans talk.ppt
What is Palliative Care UMMC April 11 Chairmans talk.pptWhat is Palliative Care UMMC April 11 Chairmans talk.ppt
What is Palliative Care UMMC April 11 Chairmans talk.pptCarmelliaSuharsa
 

Ähnlich wie Bed side manners.pptx (20)

Humanrelationsinng 100212051919-phpapp02
Humanrelationsinng 100212051919-phpapp02Humanrelationsinng 100212051919-phpapp02
Humanrelationsinng 100212051919-phpapp02
 
Responsiveness in health care
Responsiveness in health careResponsiveness in health care
Responsiveness in health care
 
Responsiveness in health care
Responsiveness in health careResponsiveness in health care
Responsiveness in health care
 
Ethical conundrums in medical interpreting dshs-osti
Ethical conundrums in medical interpreting  dshs-ostiEthical conundrums in medical interpreting  dshs-osti
Ethical conundrums in medical interpreting dshs-osti
 
Value for the patient experience janine lucking
Value for the patient experience   janine luckingValue for the patient experience   janine lucking
Value for the patient experience janine lucking
 
Patient Doctor Relationship.pptx
Patient Doctor Relationship.pptxPatient Doctor Relationship.pptx
Patient Doctor Relationship.pptx
 
attitude of a doctor in society.ppt
attitude of a doctor in society.pptattitude of a doctor in society.ppt
attitude of a doctor in society.ppt
 
Basic nursing care in child ward
Basic nursing care in child wardBasic nursing care in child ward
Basic nursing care in child ward
 
Exam item writing for educators.pptx
Exam item writing for educators.pptxExam item writing for educators.pptx
Exam item writing for educators.pptx
 
Rude behaviour of patients or doctors
Rude behaviour of patients or doctorsRude behaviour of patients or doctors
Rude behaviour of patients or doctors
 
Do You Inspire Confidence at Your Hospital?
Do You Inspire Confidence at Your Hospital?Do You Inspire Confidence at Your Hospital?
Do You Inspire Confidence at Your Hospital?
 
Alternatives evidence based_medicine
Alternatives evidence based_medicineAlternatives evidence based_medicine
Alternatives evidence based_medicine
 
nursing leadership vision
nursing leadership visionnursing leadership vision
nursing leadership vision
 
Stuart Lane on SORRY
Stuart Lane on SORRYStuart Lane on SORRY
Stuart Lane on SORRY
 
medical ethics and deontology.ppt
medical ethics and deontology.pptmedical ethics and deontology.ppt
medical ethics and deontology.ppt
 
NursingConceptsUnit1-CH1,15,24,25,37
NursingConceptsUnit1-CH1,15,24,25,37NursingConceptsUnit1-CH1,15,24,25,37
NursingConceptsUnit1-CH1,15,24,25,37
 
87 muster2014 Nontsikelelo
87 muster2014 Nontsikelelo87 muster2014 Nontsikelelo
87 muster2014 Nontsikelelo
 
CHMH.pptx
CHMH.pptxCHMH.pptx
CHMH.pptx
 
History taking in Psychosexual Medicine
History taking in Psychosexual MedicineHistory taking in Psychosexual Medicine
History taking in Psychosexual Medicine
 
What is Palliative Care UMMC April 11 Chairmans talk.ppt
What is Palliative Care UMMC April 11 Chairmans talk.pptWhat is Palliative Care UMMC April 11 Chairmans talk.ppt
What is Palliative Care UMMC April 11 Chairmans talk.ppt
 

Kürzlich hochgeladen

call girls in green park DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in green park  DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️call girls in green park  DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in green park DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️saminamagar
 
Statistical modeling in pharmaceutical research and development.
Statistical modeling in pharmaceutical research and development.Statistical modeling in pharmaceutical research and development.
Statistical modeling in pharmaceutical research and development.ANJALI
 
Call Girls Kanakapura Road Just Call 7001305949 Top Class Call Girl Service A...
Call Girls Kanakapura Road Just Call 7001305949 Top Class Call Girl Service A...Call Girls Kanakapura Road Just Call 7001305949 Top Class Call Girl Service A...
Call Girls Kanakapura Road Just Call 7001305949 Top Class Call Girl Service A...narwatsonia7
 
Call Girls Jayanagar Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Jayanagar Just Call 7001305949 Top Class Call Girl Service AvailableCall Girls Jayanagar Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Jayanagar Just Call 7001305949 Top Class Call Girl Service Availablenarwatsonia7
 
Mumbai Call Girls Service 9910780858 Real Russian Girls Looking Models
Mumbai Call Girls Service 9910780858 Real Russian Girls Looking ModelsMumbai Call Girls Service 9910780858 Real Russian Girls Looking Models
Mumbai Call Girls Service 9910780858 Real Russian Girls Looking Modelssonalikaur4
 
call girls in munirka DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in munirka  DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️call girls in munirka  DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in munirka DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️saminamagar
 
Primary headache and facial pain. (2024)
Primary headache and facial pain. (2024)Primary headache and facial pain. (2024)
Primary headache and facial pain. (2024)Mohamed Rizk Khodair
 
Glomerular Filtration and determinants of glomerular filtration .pptx
Glomerular Filtration and  determinants of glomerular filtration .pptxGlomerular Filtration and  determinants of glomerular filtration .pptx
Glomerular Filtration and determinants of glomerular filtration .pptxDr.Nusrat Tariq
 
Call Girls Viman Nagar 7001305949 All Area Service COD available Any Time
Call Girls Viman Nagar 7001305949 All Area Service COD available Any TimeCall Girls Viman Nagar 7001305949 All Area Service COD available Any Time
Call Girls Viman Nagar 7001305949 All Area Service COD available Any Timevijaych2041
 
See the 2,456 pharmacies on the National E-Pharmacy Platform
See the 2,456 pharmacies on the National E-Pharmacy PlatformSee the 2,456 pharmacies on the National E-Pharmacy Platform
See the 2,456 pharmacies on the National E-Pharmacy PlatformKweku Zurek
 
Russian Call Girls Gunjur Mugalur Road : 7001305949 High Profile Model Escort...
Russian Call Girls Gunjur Mugalur Road : 7001305949 High Profile Model Escort...Russian Call Girls Gunjur Mugalur Road : 7001305949 High Profile Model Escort...
Russian Call Girls Gunjur Mugalur Road : 7001305949 High Profile Model Escort...narwatsonia7
 
Report Back from SGO: What’s New in Uterine Cancer?.pptx
Report Back from SGO: What’s New in Uterine Cancer?.pptxReport Back from SGO: What’s New in Uterine Cancer?.pptx
Report Back from SGO: What’s New in Uterine Cancer?.pptxbkling
 
Call Girls Service Nandiambakkam | 7001305949 At Low Cost Cash Payment Booking
Call Girls Service Nandiambakkam | 7001305949 At Low Cost Cash Payment BookingCall Girls Service Nandiambakkam | 7001305949 At Low Cost Cash Payment Booking
Call Girls Service Nandiambakkam | 7001305949 At Low Cost Cash Payment BookingNehru place Escorts
 
Measurement of Radiation and Dosimetric Procedure.pptx
Measurement of Radiation and Dosimetric Procedure.pptxMeasurement of Radiation and Dosimetric Procedure.pptx
Measurement of Radiation and Dosimetric Procedure.pptxDr. Dheeraj Kumar
 
VIP Call Girls Lucknow Nandini 7001305949 Independent Escort Service Lucknow
VIP Call Girls Lucknow Nandini 7001305949 Independent Escort Service LucknowVIP Call Girls Lucknow Nandini 7001305949 Independent Escort Service Lucknow
VIP Call Girls Lucknow Nandini 7001305949 Independent Escort Service Lucknownarwatsonia7
 
call girls in aerocity DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in aerocity DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️call girls in aerocity DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in aerocity DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️saminamagar
 
Call Girls Service in Budigere - 7001305949 | 24x7 Service Available Near Me
Call Girls Service in Budigere - 7001305949 | 24x7 Service Available Near MeCall Girls Service in Budigere - 7001305949 | 24x7 Service Available Near Me
Call Girls Service in Budigere - 7001305949 | 24x7 Service Available Near Menarwatsonia7
 
97111 47426 Call Girls In Delhi MUNIRKAA
97111 47426 Call Girls In Delhi MUNIRKAA97111 47426 Call Girls In Delhi MUNIRKAA
97111 47426 Call Girls In Delhi MUNIRKAAjennyeacort
 
Call Girls ITPL Just Call 7001305949 Top Class Call Girl Service Available
Call Girls ITPL Just Call 7001305949 Top Class Call Girl Service AvailableCall Girls ITPL Just Call 7001305949 Top Class Call Girl Service Available
Call Girls ITPL Just Call 7001305949 Top Class Call Girl Service Availablenarwatsonia7
 

Kürzlich hochgeladen (20)

call girls in green park DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in green park  DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️call girls in green park  DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in green park DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
 
Statistical modeling in pharmaceutical research and development.
Statistical modeling in pharmaceutical research and development.Statistical modeling in pharmaceutical research and development.
Statistical modeling in pharmaceutical research and development.
 
Call Girls Kanakapura Road Just Call 7001305949 Top Class Call Girl Service A...
Call Girls Kanakapura Road Just Call 7001305949 Top Class Call Girl Service A...Call Girls Kanakapura Road Just Call 7001305949 Top Class Call Girl Service A...
Call Girls Kanakapura Road Just Call 7001305949 Top Class Call Girl Service A...
 
Call Girls Jayanagar Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Jayanagar Just Call 7001305949 Top Class Call Girl Service AvailableCall Girls Jayanagar Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Jayanagar Just Call 7001305949 Top Class Call Girl Service Available
 
Mumbai Call Girls Service 9910780858 Real Russian Girls Looking Models
Mumbai Call Girls Service 9910780858 Real Russian Girls Looking ModelsMumbai Call Girls Service 9910780858 Real Russian Girls Looking Models
Mumbai Call Girls Service 9910780858 Real Russian Girls Looking Models
 
call girls in munirka DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in munirka  DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️call girls in munirka  DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in munirka DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
 
Primary headache and facial pain. (2024)
Primary headache and facial pain. (2024)Primary headache and facial pain. (2024)
Primary headache and facial pain. (2024)
 
Glomerular Filtration and determinants of glomerular filtration .pptx
Glomerular Filtration and  determinants of glomerular filtration .pptxGlomerular Filtration and  determinants of glomerular filtration .pptx
Glomerular Filtration and determinants of glomerular filtration .pptx
 
Call Girls Viman Nagar 7001305949 All Area Service COD available Any Time
Call Girls Viman Nagar 7001305949 All Area Service COD available Any TimeCall Girls Viman Nagar 7001305949 All Area Service COD available Any Time
Call Girls Viman Nagar 7001305949 All Area Service COD available Any Time
 
See the 2,456 pharmacies on the National E-Pharmacy Platform
See the 2,456 pharmacies on the National E-Pharmacy PlatformSee the 2,456 pharmacies on the National E-Pharmacy Platform
See the 2,456 pharmacies on the National E-Pharmacy Platform
 
Epilepsy
EpilepsyEpilepsy
Epilepsy
 
Russian Call Girls Gunjur Mugalur Road : 7001305949 High Profile Model Escort...
Russian Call Girls Gunjur Mugalur Road : 7001305949 High Profile Model Escort...Russian Call Girls Gunjur Mugalur Road : 7001305949 High Profile Model Escort...
Russian Call Girls Gunjur Mugalur Road : 7001305949 High Profile Model Escort...
 
Report Back from SGO: What’s New in Uterine Cancer?.pptx
Report Back from SGO: What’s New in Uterine Cancer?.pptxReport Back from SGO: What’s New in Uterine Cancer?.pptx
Report Back from SGO: What’s New in Uterine Cancer?.pptx
 
Call Girls Service Nandiambakkam | 7001305949 At Low Cost Cash Payment Booking
Call Girls Service Nandiambakkam | 7001305949 At Low Cost Cash Payment BookingCall Girls Service Nandiambakkam | 7001305949 At Low Cost Cash Payment Booking
Call Girls Service Nandiambakkam | 7001305949 At Low Cost Cash Payment Booking
 
Measurement of Radiation and Dosimetric Procedure.pptx
Measurement of Radiation and Dosimetric Procedure.pptxMeasurement of Radiation and Dosimetric Procedure.pptx
Measurement of Radiation and Dosimetric Procedure.pptx
 
VIP Call Girls Lucknow Nandini 7001305949 Independent Escort Service Lucknow
VIP Call Girls Lucknow Nandini 7001305949 Independent Escort Service LucknowVIP Call Girls Lucknow Nandini 7001305949 Independent Escort Service Lucknow
VIP Call Girls Lucknow Nandini 7001305949 Independent Escort Service Lucknow
 
call girls in aerocity DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in aerocity DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️call girls in aerocity DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in aerocity DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
 
Call Girls Service in Budigere - 7001305949 | 24x7 Service Available Near Me
Call Girls Service in Budigere - 7001305949 | 24x7 Service Available Near MeCall Girls Service in Budigere - 7001305949 | 24x7 Service Available Near Me
Call Girls Service in Budigere - 7001305949 | 24x7 Service Available Near Me
 
97111 47426 Call Girls In Delhi MUNIRKAA
97111 47426 Call Girls In Delhi MUNIRKAA97111 47426 Call Girls In Delhi MUNIRKAA
97111 47426 Call Girls In Delhi MUNIRKAA
 
Call Girls ITPL Just Call 7001305949 Top Class Call Girl Service Available
Call Girls ITPL Just Call 7001305949 Top Class Call Girl Service AvailableCall Girls ITPL Just Call 7001305949 Top Class Call Girl Service Available
Call Girls ITPL Just Call 7001305949 Top Class Call Girl Service Available
 

Bed side manners.pptx

  • 1. BLDE Deemed to be University (NAAC A Grade) Shri B M Patil Medical College Hospital and RC, Vijayapura Bridge Course 2023 Topic – Bed Side Manners Presenter – Dr. Kalyanshettar S S MD Paed. Professor & HoD,Department of Pediatrics Adjunct faculty, Medical Education
  • 2. Bed side manners • For Students • For Faculty
  • 3. Hospital Bed And who is on bed ?
  • 4.
  • 5. A old man as patient……
  • 6. • The surgery in the morning had been uneventful and the surgeon was happy with my father’s progress. In the evening as my wife and I sat in his room in the hospital, two gentlemen barged in and started examining my father. They lowered his pyjamas for the examination, chatted with each other, assured him that all was well and walked off. As they were leaving I asked them who they were and one of them introduced himself as an associate of my father’s surgeon and left. • Now here is my problem.
  • 7. • I have no idea who these people were. They wore no surgeon’s gowns, they had no telltale stethoscope around their necks. They marched into our room without a knock and proceeded to examine a patient, without his permission. They removed his pyjamas for an examination, with two people sitting in the room and the door wide open. I was shocked to witness this humiliation and I could feel my father’s acute discomfort. • To the doctors, strangely nothing appeared to be amiss! When I stepped out to have a word with these gentlemen and pointed out their completely unacceptable behaviour, they appeared surprised that a patient’s attendant has the gall to question them and arrogantly dismissed me saying that if I had any complaints I needed to address those to my surgeon! They did not deem it fit to utter a word of apology for their appalling conduct.
  • 8. Why bed side manners? • Empowers you to develop good doctor patient relationship • Patient on Bed is one who teaches you a lot • These skills are build and incorporated in you, over years • The good bedside manners will prevent stress and burnout in you • Child, middle aged, pregnant lady , elderly , & comatose • Care givers too are important • Essential to be successful as a medical professional.
  • 9. Bed side manners • Who is on bed? • Patient • Teacher • Judge • CCTV • Inform others how you are behaving
  • 11. Do’s • Behave • Maintain privacy while examining • Respect the patient on bed (rich patients wont allow you to touch) • Good communication • Empathy • Be a good listener
  • 12. Do’s • Take permission of the patient before examination • If patient say come later, or he want to relax now – accept it • Always stand on right side of patient • Comfort the patient • Stay focused • Examine one at a time • Thanks giving
  • 13. Don'ts • Sit on bed • Cause pain • Inappropriate touching • Call the patient by name of disease he is having • Stand around empty bed • Gossip • Argue • Make fun
  • 14. Don'ts • Nail polish and long nails • Rings ,Perfumes • Jeans , T shirts / shorts , Chappals • Carry food/coffee to wards • Mobile phone • Too many bangles • Arrogance • Ego
  • 15. How a student should behave in ward? • Clean shaven • Tidy well groomed hairs • Carry instruments – stethoscope, pen, books • Positive attitude • Arrival on time • Smile on face
  • 16. Good bedside manners Trust – Bonding Compliance Good Doctor Patient Relations Better outcomes , compliance , satisfaction
  • 17. Components of Bed side manners • Attention: Your undivided attention allows the patient to feel that their needs are important and will be met. • Communication: Engage, educate, and explain to your patient the necessary medical information they seek. • Compassion: Speak with kindness and understanding to establish a positive environment for a patient. • Honesty: Patients look to receive honest opinions and information. • Respect: Treat the patient as though you were in their shoes by being courteous and polite.
  • 18. ABC….of manners in students • Attitude • Behaviour • Communication • Decency and Dignity • Empathy • Gratitude / well groomed • Human touch • Judgemental • Observational skills • Privacy • Respect
  • 19. Behaviour should be Positive little humour Respectful Appealing learning Build trust
  • 20. What is wrong in this?
  • 21. What is wrong in this?
  • 22. Take home message • Bedside manners learnt now will remain your signature throughout. • Dignity for your profession is earned • Respect for doctor is earned • Learning occurs
  • 23. Take home message • Less stress • Builds patient trust and enhances healing • Creates a fulfilling career • less likely to be sued for malpractice than those with poor bedside manners.
  • 24. Thank you • Have manners that you expect a Dr should have, when your near and dear ones are examined. • Any comments/ Questions?