The purpose of “Problem-Solving Master - Frame Problems Systematically and Solve Problems Creatively“ is to throw some light on how to understand, frame, and solve today’s multilayer, interdependent, and over-complex business problems effortlessly. Digital leaders and professionals should self-aware of their role in problems, show professional maturity, and develop a good reputation as the problem-solver. Problem-Solving Masters are those individuals or organizations who are equipped with digital mindsets, accumulate sufficient and updated information and knowledge, build the unique set of skills and capabilities, develop their own customized problem-solving methodologies and practices, avoid roadblocks and pitfalls wisely, and master how to frame problems (especially macro-problems) systematically and solve problems (especially strategic problems) creatively.

1. Problem-Solving Master
Frame Problems Systematically, and Solve Problems Creatively
Pearl Zhu
The Author of “Digital Master,” & “Future of CIO” Blog
WWW.PEARLZHU.COM
CIO MASTER
DIGITAL MASTER

2. “Digital Master” Book Series
(22 Books)

3. Title: Problem-Solving Master
Sub Title: Framing Problems Systematically and
Solving Problems Creatively
Author:
Pearl Zhu
ISBN: 978-1-38755363-1
Copyright Date:
Feb., 2018
About “CIO Master”

4. Summary We all develop reputations for being
problem creators, problem definers, or
problem solvers.
The purpose of “Problem-Solving Master -
Frame Problems Systematically and Solve
Problems Creatively“ is to throw some light on
how to understand, frame, and solve today’s
multilayer, interdependent, and over-complex
business problems effortlessly.

5. Problem-solving is about
seeing a problem and
actually finding a solution
to that problem, not just
the band-aid approach to
fix the symptom.
Chapter 1 Problem-Solving Masters

6. You need a more holistic approach to
complex problem-solving and create a
framework within which the journey
between the defined problem and the
proposed solution is clearly
articulated with logical steps, , for
both defining the right problems and
solving them effectively.
Chapter 2 Problem-Solving Methodologies and Practices

7. Creativity is the ability to solve, or
attempt to fix problems. It is a mental
process which results in an action that
tests a possible solution. Things either
work or they do not. That action is
creativity which allows innovators to
stand out and above the rest for solving
problems creatively and maximizing
commercial value to the company.
Chapter 3 Creative Problem-Solving

8. Systems Thinking is the way of thinking
to understand the interconnections and
interdependencies between parts. It’s
important to apply Systems Thinking in
framing the right questions before
answering them, and to leverage a good
set of Systems Thinking tools to propose
solutions.
Chapter 4 Leverage Systems Thinking in
Problem-Solving

9. It is important to spend time on
pondering what are potential pitfalls on
the way to both define the correct
problem and solve it effectively.
Otherwise, even though you have a good
intention to solve problems, perhaps just
fix the symptom, and cause more serious
problems later on.
Chapter 5 Problem-Solving Pitfalls

10. Mastering Problem-Solving

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