This document provides an overview of the retail industry in Canada and globally. It includes summaries of August 2020 retail sales data in Canada by segment and province. It also discusses trends in e-commerce, issues facing retailers, retail bankruptcies, the cannabis industry, automation, and other relevant topics. The document is presented by Paul Young, who is a CPA and subject matter expert in various areas including risk management, emerging technology, and supply chain management.

1. Retail Sales –
Canada –
August 2020
PAUL YOUNG CPA CGA
OCTOBER 21, 2020

2. Paul Young - Bio
• CPA, CGA
• Academia (PF1, FA4, MU1 and MS2)
• SME – Risk Management
• SME – Emerging Technology
• SME – Close, Consolidate and Reporting
• SME – Public Policy
• SME – Financial Solutions
• SME – Cost to Serve modeling
• SME – Supply Chain Management
Contact information:
Paul_Young_CGA@Hotmail.com

3. Agenda
 Canada Retail Sales by Segment / June 2020
 Canada Retail Sales by Province / June 2020
 Canada / eCommerce
 Global eCommerce
 Issues facing Retail
 Retail Council / 2021 Federal Budget
 Canada Retail Sales Bankruptcies / Reorganizations
 Home Renovations
 Amazon
 Cannabis Stores / Canada
 Automation
 Sales Forecasting
 Supply Chain
 Cash Flow Management
 Risk Analytics / Retail

4. Retail Sales by Segment
Source - https://www150.statcan.gc.ca/t1/tbl1/en/tv.action?pid=2010007801

5. Retail Sales by Province
Source - https://www150.statcan.gc.ca/n1/daily-quotidien/201021/dq201021b-eng.htm

6. eCommerce Sales / Canada
Source - https://www150.statcan.gc.ca/n1/daily-quotidien/201021/dq201021b-eng.htm
• eCommerce will continue to accelerate its growth - https://mediaincanada.com/2020/09/30/the-saving-grace-of-
2020-ad-spend-ecommerce-platforms/
• Canada Tire / eCommerce - https://www.bnnbloomberg.ca/company-news/video/canadian-tire-continues-to-
boost-e-commerce-strategy~1536296
• Fastest growing retail company - https://finance.yahoo.com/news/roots-announces-details-fiscal-2020-
110000161.html

7. Global
eCommerce
Source -
https://dazeinfo.com/2020/08
/04/global-e-commerce-sales-
to-reach-3-9-trillion-in-2020-
report/

8. Issues facing Retail
Source - https://linchpinseo.com/common-challenges-facing-the-retail-industry/
1. Digital interruption
2. Finding Technological Solutions
3. Maintaining your customer base
4. Evolving customer expectations
5. Modern marketing
6. Inspiring and retaining employees
7. Effective internal communications

9. Retail Council / 2021 Federal Budget
Source - https://www.retailcouncil.org/advocacy/advocating-for-retailers-rccs-recommendations-for-the-2021-
federal-budget/

10. Retail
Bankruptcies
and
Reorganizations
Source - https://www.retail-
insider.com/retail-
insider/2020/8/mass-
bankruptcies-and-store-
closures-expected-in-canada-
by-early-2021-experts

11. Home
Renovations
 Home renovations are booming in Canada
 Source - https://www.cbc.ca/news/business/home-
renovations-covid-19-1.5703738
 It could be a good opportunity to bring back the home renovation tax
credit - https://www.moneysense.ca/news/harper-pledges-to-re-
introduce-home-renovation-tax-credit/

12. Amazon
Source -
https://financialpost.com/new
s/retail-marketing/amazon-to-
hire-100000-more-workers-in-
canada-and-the-united-
states?utm_medium=Social&u
tm_source=Twitter#Echobox=
1600079502

13. Cannabis Stores
 According to recently released financial statements,
the Ontario Cannabis Store (OCS) earned $18.6
million during its 2019-20 financial year. That’s a
welcome reversal from the previous year’s $42-
million loss. But while OCS did better financially than
its Alberta counterpart, it still lagged behind
Québec’s Société québécoise du cannabis (SQDC).
 And even though Canada marked the second
anniversary of legalization this past weekend, both
Ontario and Québec still lack enough stores to make
legal products widely accessible, unlike in Alberta.
Source -
https://www.canadianmanufa
cturing.com/features/ontarios-
cannabis-agency-earns-18-6-
million-beating-albertas-but-
lagging-quebecs/

14. Automation
 RPA / Retail - https://medium.com/@savvycom/rpa-101-applications-of-
rpa-in-retail-industry-46b90a53bbe6
 Restructuring of business models for retail will include automation -
https://www.technology.org/2020/08/06/covid-19-will-encourage-
automation-in-retail-sector/
 Business process automation / retail -
https://www.impactmybiz.com/blog/business-process-automation-in-
retail/
 Retail Edge Stores - https://www.jabil.com/blog/retail-automation.html
 Rebooting stores through automation -
https://retailtouchpoints.com/resources/rebooting-the-retail-store-
through-in-store-automation
 Augment Reality / eCommerce - https://www.yahoo.com/lifestyle/now-
could-finally-time-augmented-181954198.html
 Virtual Reality / eCommerce - https://supplychaingamechanger.com/how-
virtual-reality-vr-is-drastically-enhancing-the-e-commerce-shopping-
experience-infographic/

15. Sales
Forecasting

16. Supply Chain

17. Improving Cash
Flow
Management

18. Risk Analytics
and Retail