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Enterprise architecture is the organizing logic for
business processes and IT infrastructure reflecting the
integration and standardization requirements of the company's operating model.
“there were no more worlds left to conquer”
I‟m faced with waves of technology and hype

            Social Networking
                                   Utility Computing
     Enterprise 2.0
                                  Green IT

          SLA                            TOGAF
                                    EA
Web 2.0         SaaS                         Virtualisation

           Utility                   ESB
OO
                                             Cloud
                                SAAS
                                       PAAS EAAS
                                  IAAS      NAAS
I‟m responsible but not in control
I feel like a fish out of water
Enterprise                                      Enterprise
                                                   Architects




Business     Information
Architects    Architects                           Business Capability




                      Software Architect         Infrastructure
                                                   Architects


                                                  Data Center

                 Software            Software
                 Architect           Architect
Business Technology
Strategists
we own technology strategy


                     we empower other roles


          citizen
we create shareholder value
          customer
strategy
[ˈ strætɪdʒɪ]
n pl -gies

  1. skillful use of a
  stratagem

  2. a plan, method, or
  series of maneuvers or
  stratagems for obtaining
  a specific goal or result
Determine
      Strategy
        Style


 Bus.
Model       NABC
Canvas




Strategy   Strategy
  Map       Canvas
Determine Strategy
      Style
•   How do innovative
    behaviors in
    strategically
    conservative firms
    differ from those in
    firms that are less
    conservative?


•   Are the former less
    innovative than the
    latter, or do they
    simply target their
    innovative activities to
    different areas of the
    value chain?
Miles and Snow‟s Strategy Typology
Defender     Analyzer    Prospector


              Reactor
Competitive Advantage               Porter’s Strategy
                                                                        Typology
                              Low Cost           High Cost
                                                                 •   Maximize performance
                                                                     by striving to be the low
                                                                     cost producer in an
                                                                     industry
                    Broad




                             Overall Cost
                                               Differentiation
                             Leadership
Competitive Scope




                                                                 •   Maximize performance
                                                                     by differentiating line of
                                                                     products or services
                                                                     from those of other
                                                                     businesses
                    Narrow




                                                                 •   Either approach can be
                                               Differentiation
                             Cost Focus                              accompanied by a
                                                   Focus
                                                                     focus of organizational
                                                                     efforts on a given
                                                                     segment of the market
Carlson & Wilmot
         NABC



•    Need



•    Approach



•    Benefit



•    Competitive
     Alternatives
Osterwalder &
        Pigneur
    Business Model
        Canvas
•   Your business model
    on 1 page


•   Test new business
    models
Describing your business model
         The business model canvas

                   KEY                                   KEY            OFFER             RELATIONSHIPS       CLIENTS
                 PARTNER                                 ACTIVITI
                                           ES
                                                                                           What„s your
                                                 What are your
                                                                                          relationship to
                                                 core activities     What„s your          the customer?
                                                and processes?                                              Who„s your
                                                                       offer?              What„s your
              You are your                                                                                  customer?
                                                                                              image?
                   main                                             Which „jobs to
                                                                                                               Which
               suppliers,                            KEY             be done“ do
              partners and                        RESOURCES                                       CHANNEL     customer
                                                                     you satisfy?     S
               alliances?                                                                                   segments do
                                                                                                             you serve?
                                                 What are your                             How do you
                                                main assets and                            reach your
                                                competencies?                              customers?


                       COST CENTRES                                                REVENUE STREAMS

                                 What is driving                                              How do you
                                    cost?                                                    make money?


Source: Canvas by businessmodelgeneration.com
Norton & Kaplan
 Strategy Map
Employee Learning & Growth Perspective
Perspective                   Objectives                                  Metrics              Initiatives
                                                                    Stadium Revenue
               Increase Stadium                     Increase
   Owner
                   Revenue                     Licensing Revenue    Market Value
 (Financial)


                                                                    Empty Seat Count      VIP for a Day
                                                                                          Promotion
                                   Increased
    Fan         Reduce                                   Grow Fan   # Season Ticket
                                      Fan                           Holders               Season Ticket Holder
(Customer)     No-Shows                                    Base
                                    Loyalty                                               Incentives Promotion
                                                                    Fan Site Feedback

                                                                    Tickets posted for    Ticket Vendor
                                                                    Resale                Integrations
   Game                           Ticket Resale
(Operations)                         Process                        Tickets Resold        Implement Customer
                                                                                          Interface/Promotion



                                                                    Tech Readiness        Tech & Tools Training
  Employee
 Learning &      Train IT Team                    Identify Ticket                         Regulatory Awareness
                                                                    Infrastructure,
   Growth              to                            Website        Systems Ready
                 Build/Support                       Vendors                              Tech Acquisitions
                                                                    Strategic Awareness

  What capabilities and tools do our employees need to help them execute our strategy?
Mauborgne & Kim
                                       Blue Ocean Strategy
Do we know how to:

“Create Uncontested Market Space and
Make the Competition Irrelevant?”
[yellow tail] Blue Ocean Strategy
Skill Taxonomy
Enterprise Architecture


Software                            Infrastructure                          Information              Business
Architecture                        Architecture                            Architecture             Architecture
Foundation Body of Knowledge
         Design
         Human Dynamics
         Quality Attributes
         IT Environment
         Business Technology Strategy
The use, disclosure, reproduction, modification, transfer, or transmittal of this work without the
written permission of IASA is strictly prohibited. © IASA 2009
The Principles of Architecture
                         Value
                         • Estimated/real
                         • Perception
                         • Progress against goal




        Progress
                                                   Skills
        • Goals
        • Gap analysis                             • Current staffing
                                                     levels
        • Status since
          inception                                • Performance
                                                     tracking




                          Coverage
                          • Scope
                          • Context
                          • Situational analysis
The Components of Architecture

                      Artifacts
                      • Documents
                      • Deliverables




       Processes                         Management
       • Custom or                       • Governance
         Standard                        • Organization
       • Activities                      • Reporting
                                           structure
                                         • Maturity model




                      People
                      • Specialization
                      • Customers
                      • Interaction
Enterprise architecture in transformation

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Enterprise architecture in transformation

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  • 8. Enterprise architecture is the organizing logic for business processes and IT infrastructure reflecting the integration and standardization requirements of the company's operating model.
  • 9. “there were no more worlds left to conquer”
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  • 11. I‟m faced with waves of technology and hype Social Networking Utility Computing Enterprise 2.0 Green IT SLA TOGAF EA Web 2.0 SaaS Virtualisation Utility ESB OO Cloud SAAS PAAS EAAS IAAS NAAS
  • 12. I‟m responsible but not in control
  • 13. I feel like a fish out of water
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  • 19. Enterprise Enterprise Architects Business Information Architects Architects Business Capability Software Architect Infrastructure Architects Data Center Software Software Architect Architect
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  • 21. Business Technology Strategists we own technology strategy we empower other roles citizen we create shareholder value customer
  • 22. strategy [ˈ strætɪdʒɪ] n pl -gies 1. skillful use of a stratagem 2. a plan, method, or series of maneuvers or stratagems for obtaining a specific goal or result
  • 23. Determine Strategy Style Bus. Model NABC Canvas Strategy Strategy Map Canvas
  • 24. Determine Strategy Style • How do innovative behaviors in strategically conservative firms differ from those in firms that are less conservative? • Are the former less innovative than the latter, or do they simply target their innovative activities to different areas of the value chain?
  • 25. Miles and Snow‟s Strategy Typology Defender Analyzer Prospector Reactor
  • 26. Competitive Advantage Porter’s Strategy Typology Low Cost High Cost • Maximize performance by striving to be the low cost producer in an industry Broad Overall Cost Differentiation Leadership Competitive Scope • Maximize performance by differentiating line of products or services from those of other businesses Narrow • Either approach can be Differentiation Cost Focus accompanied by a Focus focus of organizational efforts on a given segment of the market
  • 27. Carlson & Wilmot NABC • Need • Approach • Benefit • Competitive Alternatives
  • 28. Osterwalder & Pigneur Business Model Canvas • Your business model on 1 page • Test new business models
  • 29. Describing your business model The business model canvas KEY KEY OFFER RELATIONSHIPS CLIENTS PARTNER ACTIVITI ES What„s your What are your relationship to core activities What„s your the customer? and processes? Who„s your offer? What„s your You are your customer? image? main Which „jobs to Which suppliers, KEY be done“ do partners and RESOURCES CHANNEL customer you satisfy? S alliances? segments do you serve? What are your How do you main assets and reach your competencies? customers? COST CENTRES REVENUE STREAMS What is driving How do you cost? make money? Source: Canvas by businessmodelgeneration.com
  • 30. Norton & Kaplan Strategy Map
  • 31. Employee Learning & Growth Perspective Perspective Objectives Metrics Initiatives Stadium Revenue Increase Stadium Increase Owner Revenue Licensing Revenue Market Value (Financial) Empty Seat Count VIP for a Day Promotion Increased Fan Reduce Grow Fan # Season Ticket Fan Holders Season Ticket Holder (Customer) No-Shows Base Loyalty Incentives Promotion Fan Site Feedback Tickets posted for Ticket Vendor Resale Integrations Game Ticket Resale (Operations) Process Tickets Resold Implement Customer Interface/Promotion Tech Readiness Tech & Tools Training Employee Learning & Train IT Team Identify Ticket Regulatory Awareness Infrastructure, Growth to Website Systems Ready Build/Support Vendors Tech Acquisitions Strategic Awareness What capabilities and tools do our employees need to help them execute our strategy?
  • 32. Mauborgne & Kim Blue Ocean Strategy Do we know how to: “Create Uncontested Market Space and Make the Competition Irrelevant?”
  • 33. [yellow tail] Blue Ocean Strategy
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  • 36. Skill Taxonomy Enterprise Architecture Software Infrastructure Information Business Architecture Architecture Architecture Architecture Foundation Body of Knowledge Design Human Dynamics Quality Attributes IT Environment Business Technology Strategy The use, disclosure, reproduction, modification, transfer, or transmittal of this work without the written permission of IASA is strictly prohibited. © IASA 2009
  • 37. The Principles of Architecture Value • Estimated/real • Perception • Progress against goal Progress Skills • Goals • Gap analysis • Current staffing levels • Status since inception • Performance tracking Coverage • Scope • Context • Situational analysis
  • 38. The Components of Architecture Artifacts • Documents • Deliverables Processes Management • Custom or • Governance Standard • Organization • Activities • Reporting structure • Maturity model People • Specialization • Customers • Interaction

Editor's Notes

  1. What is business transformation?Both positive and lasting
  2. Common view of EAModeling of people, process and technology
  3. What do we transform- People, process and technology
  4. legitimacy
  5. So this all sounds perfect we are in control we are a profession, we own technology strategy, we are the masters of the universe and the business value us, in fact they prize us because we make everyone better. They really do want to look at us like that and everyone is telling them how strategic we are; look at the transformation your own organisation is undertaking, you’re a
  6. All we seem to be doing now is taking orders and the food we serve doesn’t taste great, it comes out cold, people get served at different times, and the ingredients are changing daily
  7. How do we set a target- innovation
  8. Iasa view of EABusiness leadership through value ownership founded in technology
  9. There are 5 value componentsROIConstituent Value
  10. A quick set of definitions:Financial Statement - include the Income Statement, Balance Sheet, Statement of Shareholders' Equity, Statement of Cash Flows, and Footnotes. Income Statement – provides an overview of all cash-related activities for a given period of time. It includes operating activities such as depreciation and changes in liabilities, investing activities such as capital expenditures, and activities such as paying dividends or buying or selling stock.Earnings per Share – total earnings or net income divided by its shares outstanding. Cash Flow Statement - provides an overview of all cash-related activities for a given period of time. It includes operating activities such as depreciation and changes in liabilities, investing activities such as capital expenditures, and activities such as paying dividends or buying or selling stock.Free Cash Flow - the cash a company produces from its operations less the cost of expanding its asset base. Operating Margin - Operating Profit divided by Revenue (or Sales).Operating revenue – the revenue realized from day-to-day operationsMarket Capitalization - the overall price of the company as measured by the price of all outstanding shares. It's calculated by multiplying the share price by the number of shares outstanding.
  11. We do this through managed technology innovation for value generation
  12. Value and strategy should move up to the c-suite
  13. The word “strategy” descends directly from the Greek word for “General” or “Commander”. Its history is almost entirely related to military usage, and yet today we find it used in the business world all the time. Strategies are the domain of the executive suite, the modern day Generals of the corporate world. It is common to find military analogies in use in the world of business, and Sun Tzu's 2500 year old Chinese text The Art of War is still recommended reading for executives. An aspiring architect would do well to read (and re-read) this classic text on strategy. A strategy in today’s usage refers to a plan to achieve a goal. Specifically, IASA defines strategy in the following way: strat·e·gy skillful use of a stratagema plan, method, or series of maneuvers or stratagems for obtaining a specific goal or result
  14. This concept encompasses listening to shareholders and stakeholders to distinguish what type of initiative is appropriate for the desired results.
  15. Shareholder/stakeholder behaviors and motivations will direct toward a style of strategy which can be best determined through listening & observational human dynamic skills. There are different strategy styles depending on which end of the conservative/risk spectrum an organization’s leaders tend to reside. Tailoring strategy communication to their receptivity allows for the best alternatives to be presented and stakeholder ownership attained.
  16. Strategic typologies which might be called as theories of different strategy types emerged as an important research area in strategic management.Miles and Snow (1978) established a research on the strategies that organizations employ in solving their entrepreneurial, engineering, and administrative problems. Their famous strategic typology introduced four strategic types of organizations: Defenders, Analyzers, Prospector, and Reactors.
  17. Another strategy typology that is popular in the literature is known as “Porter’s model”. According to Porter's framework, a business can maximize performance either by striving to be the low cost producer in an industry or by differentiating its line of products or services from those of other businesses; either of these two approaches can be accompanied by a focus of organizational efforts on a given segment of the market
  18. Reference: Carlson and William W. Wilmot, Innovation: The Five Disciplines for Creating What Customers Want, Crown Business (August 8, 2006)A NABC to describe learning the NABC:Need - Organizationsneed to shape their most important products, services, and initiatives, and to be able to speak about these projects in a more clear and compelling way (NABC can help your team reframe their thinking from product-centric (push-systems) to customer-centric (pull-systems))Approach - Our focus is on learning how to apply innovation tools, especially a simple innovation process called the NABCBenefit – Higher value communication with stakeholdersCompetitive Alternatives – Business as usual: will what worked for the last 5 years promote the next 5?
  19. HIDDEN SLIDE! Unhide if you decide to not do this exercise (e.g., due to time constraints) but want to supply an example NABC.
  20. Reference: http://www.businessmodelgeneration.com/bookThe Business Model Canvas, is a strategic management and entrepreneurial tool. It allows you to describe, design, challenge, invent, and pivot your business model.http://www.businessmodelgeneration.com/canvas
  21. Reference:Robert S. Kaplan and David P. Norton, Having Trouble with Your Strategy? Then Map It, Harvard Business Review (January 15, 2009)
  22. What kind of culture, teamwork, and alignment?
  23. Reference:W. Chan Kim and Renee Mauborgne, Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant (February 3, 2005)NOT A SILVER BULLETIt does take workThe examples in the book and case study are easy after the factNot as simple as just duplicating what is in the bookIt is an example of executives working together, making some tough decisions and then using the tools to implement and change courseRequires understanding of customers and markets. Often requires research to confirm.“Create Uncontested Market Space and Make the Competition Irrelevant?”We’re not taught this in business school.When we first read this, we thought it was arrogant- no one had talked like this – not taught in B School- these are different tools. Most people don’t know them.The tools are about taking advantage of paradigm shifts. We have successfully used these tools, and continue to work with such organizations as the NFL and MicrosoftMuch of our approach is about 2 dimensional market spaces – we have the opportunity to expand markets and categories by finding the Blue Spaces
  24. Basically focus & advertise [yellow tail] toward the Beer crowd.
  25. Build a set of goals for the engagementDefine roles/skillsAssess current capabilityDefine roadmapDeliver – community, training, certification, complianceReview and Adjust