Paul Reeves

San Francisco Bay Area, CA United States

VP, Customer Success at Zendrive

I am an executive who thrives in early stage, rapidly growing enterprise SaaS companies. My niche is coming in very early to build high performing Customer Success teams that can effectively partner with account executives to close global enterprise SaaS deals of significant size and add significant service revenue. As a leader I emphasize building successful internal partnerships with Engineering and Product to create end-to-end market/customer feedback processes that provide the business with high fidelity actionable insights to improve/expand product and services. Highlights • Added 20% to the bottom line even during Beta by providing valuable service packages • Attracted strong team ...