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SOCIAL MEDIA ROI
MEASURE WHAT
MATTERS




Paul Prewitt
@paulprewitt
#sm4edu
DO YOU HAVE:

 FB PAGE?

 TWITTER PAGE?

 SOCIAL MEDIA TEAM?
SO WHAT?
DEJA VU


Other schools     Let’s go        Who has to      Let’s put PSAs
have a FB Page   Social too!    “approve” this?    on YouTube!




                               IS THIS
                               WORKING?
THE LONG STORY / SHORT


   ENGAGEMENT
WHY?
        SOCIAL MEDIA
         IS NOT FREE



ENGAGEMENT = TIME =
MONEY = INVESTMENT
RETURN ON INVESTMENT
ROI = [GAIN FROM INVESTMENT – COST OF INVESTMENT] /COST OF INVESTMENT




 the formula


IF YOUR EQUATION SHOWS
A COST IN DOLLARS AND
A GAIN AS FACEBOOK LIKES...
YOU ARE IN TROUBLE!
INVESTMENT - RETURN RELATIONSHIP

             THIS IS VERY IMPORTANT, BUT ROI DOES NOT LIVE HERE.

  $$$$                                                               $$$$
                                                      NON
                                                                   FINANCIAL
INVESTMENT          ACTION         REACTION        FINANCIAL
                                                                     IMPACT
                                                     IMPACT




     THE MAGIC WORD IS: CORRELATION
ENGAGEMENT


 PROSPECTS


SUPPORTERS
SOCIAL MEDIA ROI
MORE THAN % GROWTH
IDENTIFY PROSPECTS
  IMPROVE PROFILES
SOCIAL INTERACTIONS
 A PART OF YOUR STORY!
SOCIAL MEDIA ROI
DRIVES SUPPORTERS

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Social Media ROI: Measure What Matters