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FET8605 Conference How are Communities of Practice used for Knowledge Management, and how is technology impacting and/or assisting?
Paul Penfold
Virtual Communities of Practice – does technology make a difference? ,[object Object],[object Object],[object Object]
Introduction  ,[object Object],[object Object]
In education ,[object Object],[object Object]
Virtual Communities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Technology Stewards ,[object Object]
Technologies for Virtual CoP ,[object Object],[object Object],[object Object],[object Object]
How to Select Technology Tools ,[object Object],[object Object],[object Object],[object Object]
Step 1: Understand your CoP ,[object Object],[object Object],[object Object],[object Object],[object Object]
Step 2: Provide the technology ,[object Object],[object Object]
How to decide on the Technology ,[object Object],[object Object],[object Object],[object Object]
How to decide on the Technology ,[object Object],[object Object],[object Object]
Making Decisions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Step 3: Steward technology in use. ,[object Object]
Technologies and Polarities Technologies and Polarities  (from Smith et al, 2006)
Use of Technologies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The most widely used and useful technologies for virtual communities fall into eight areas:
Comparison of Technologies Complicated & can be difficult to manage Allow non technical people to publish, & distribute content  Mambo, Joomla CMS Very structured & not user-friendly compared to other tools Good for organizing course contents Blackboard, Moodle LMS Can be difficult to learn and technical issues Realistic, engaging community Second Life Virtual World Difficult to find discussion threads Instant  online conversation Yahoo groups, MSN/ICQ Forum/IM Blogs can be monopolized & unreliable Communicating at a personal level Wordpress, Blogger Blogs Many connections not useful, info can be hard to find, dormant groups Users can find relevant content, network & share news & photos Facebook, MySpace, Elgg, Xanga Social Networking Sometimes not easy to use and can become cumbersome Collective knowledge, great for documenting consensus ideas Mediawiki, Wetpaint  Wiki Cons Pros Example  Technology ↓ Purpose ->
Conclusions  ,[object Object]
Conclusions  ,[object Object],[object Object]
Conclusions  ,[object Object],[object Object]
Some discussion starters ,[object Object],[object Object],[object Object],What do you think?
Contact me ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Virtual Communities of Practice – does technology make a difference?

  • 1. FET8605 Conference How are Communities of Practice used for Knowledge Management, and how is technology impacting and/or assisting?
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16. Technologies and Polarities Technologies and Polarities (from Smith et al, 2006)
  • 17.
  • 18. Comparison of Technologies Complicated & can be difficult to manage Allow non technical people to publish, & distribute content Mambo, Joomla CMS Very structured & not user-friendly compared to other tools Good for organizing course contents Blackboard, Moodle LMS Can be difficult to learn and technical issues Realistic, engaging community Second Life Virtual World Difficult to find discussion threads Instant online conversation Yahoo groups, MSN/ICQ Forum/IM Blogs can be monopolized & unreliable Communicating at a personal level Wordpress, Blogger Blogs Many connections not useful, info can be hard to find, dormant groups Users can find relevant content, network & share news & photos Facebook, MySpace, Elgg, Xanga Social Networking Sometimes not easy to use and can become cumbersome Collective knowledge, great for documenting consensus ideas Mediawiki, Wetpaint Wiki Cons Pros Example Technology ↓ Purpose ->
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.