Standardized Client Training

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York University - Osgoode Hall Law School

Slides used in initial plenary during training of standardized clients at Northumbria University Law School

Education Business

Legal Interviewing and Standardized Clients Professor Paul Maharg University of Northumbria

2000 Research Study Law Society of England & Wales ,[object Object],[object Object],[object Object],[object Object],Study 1

2000 Research Study Law Society of England & Wales ,[object Object],Study 1

summary:clients and their solicitors ,[object Object],[object Object],[object Object]

summary: what do clients dislike? ,[object Object],[object Object],[object Object],[object Object]

summary: what do clients most care about? ,[object Object],[object Object],[object Object],[object Object],[object Object]

competence in client communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Study 2

[object Object],[object Object],[object Object],Study 2 competence in client communication

competence in client communication ,[object Object],[object Object],[object Object],[object Object],[object Object],Study 2

[object Object],[object Object],Study 2 summary: competence in client communication

Standardised Client Project ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

aims ,[object Object],[object Object],[object Object],[object Object],[object Object]

training of SCs ,[object Object],[object Object]

conclusions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

where else are SCs used? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

SC training 1: script conference ,[object Object],[object Object],[object Object],[object Object],[object Object]

SC training 2: practising the role ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

SC training 3: assessing lawyers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

key activities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

after this week? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

initial practice workshop ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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