1. Welcome
Lean Six Sigma
for
Executives
28 hours of instruction in
managing Continuous Process
Improvement

2. Coastal Carolina Community College Executive Lean Six Sigma
Introductions
Please post the following
information(if applicable)
under the General Discussion
Board:
 Name
 Mgt experience, where and
how long
 Lean Six Sigma experience

3. Coastal Carolina Community College Executive Lean Six Sigma
Table of Contents (Lean Module)
 1 - Introduction to Lean Six Sigma
 2 – Lean Methodology
 Glossary
 Value
 Value Stream
 Flow
 Pull
 Pull vs. Planned Systems
 Pull System Building Blocks
 Perfection

4. Introduction to
Lean Six Sigma
Objective:
Understand both Lean and Six
Sigma and the power of combining
them to improve existing processes.

5. Coastal Carolina Community College Executive Lean Six Sigma
What is Lean Six Sigma?
A customer focused, enterprise-wide business
strategy, and data driven problem solving
process to support:
Continuous Process Improvement and increase the
Bottom Line.

6. Coastal Carolina Community College Executive Lean Six Sigma
Bottom Line
 Business For Profit: Return on
Investment, now and in the future.
 Organization Not for Profit: Readiness and/or
Mission Accomplishment, now and in the
future.

7. Coastal Carolina Community College Executive Lean Six Sigma
Reduce waste and
process lead time so
products flow to
meet customer
demand.
Reduce variation and
remove defects to
meet customer
quality requirements.

8. Coastal Carolina Community College Executive Lean Six Sigma
The Fusion of Lean and Six
Sigma is Necessary Because
 Six Sigma alone cannot dramatically improve
process speed or reduce waste;
 Lean alone cannot bring a process under
statistical control, reduce defects, or improve
quality.

9. Coastal Carolina Community College Executive Lean Six Sigma
Aircraft Repair (NAVAIR Jacksonville)
BEFORE AFTER
Dist. Traveled - 45,125 ft Dist. Traveled - 8,670 ft
Tool Space - 92 sq ft Tool Space - 12 sq ft
Wait Time - 27.3 hrs Wait Time - 2.3 hrs
The turn-around time for repairing the first
two aircraft was reduced by 20 days.

10. Coastal Carolina Community College Executive Lean Six Sigma
Examples
 For current examples of Lean
Implementations click on:

11. Coastal Carolina Community College Executive Lean Six Sigma
History of Lean
 1910-28 Ford Production Systems
 1914 Piggly Wiggly 1st self-service supermarket
 1940s Ford’s Willow Run Plant, 1 B24/hr; LT 18hrs
Kaiser Liberty Ships: 3/day; LT 230 to 24 days
 1950-54 Deming: Statistical Process Control(SPC) and
Juran (Quality Mgt) in Japan
 1970s Toyota Production System (JIT)

12. Coastal Carolina Community College Executive Lean Six Sigma
History of Lean(continued)
 1980 “If Japan Can, Why Can’t We”
NBC News Whitepaper Report
 1980s Theory of Constraints (Goldratt Institute)
 1980s Demand Flow Technology (John Constanza Institute
of Technology recently acquired by Demand Point)
 1989 Machine That Changed the World
by Womack, Jones, Roos
 1995 Lean Enterprises and Service Organizations
(Lean.org, ASQ and APICS have Lean divisions,
Gemba Academy, a

13. Coastal Carolina Community College Executive Lean Six Sigma
History of Six Sigma
 1800 Frederick Gauss - “Normal” curve
 1920 Walter Shewart 1st determined Statistical Process
Control(SPC) at +/- 3 Standard deviations
 1950-54 Deming (SPC) and Juran (Quality Mgt) in Japan
 1980s Motorola and others notice Japan’s quality

14. Coastal Carolina Community College Executive Lean Six Sigma
History of Six Sigma(continued)
Motorola:
 1970s Sr Eng. Mikel Harry – Statistical Analysis
 Early 80s CEO, Bob Galvin – 10X program
 1987 Comm Sector, George Fisher - Six Sigma
 1988 Motorola wins Baldridge Award
Harry and Schroeder of Motorola “sell” Six
Sigma to: Larry Bossidy at Allied Signal
(now Honeywell) Jack Welch at GE

15. Coastal Carolina Community College Executive Lean Six Sigma
Examples:
For current examples of Six Sigma
Implementations click on:
http://asq.org/learn-about-quality/six-
sigma/overview/read-more.html

16. Coastal Carolina Community College Executive Lean Six Sigma
Assignment 1
 Watch the Week One video:
 “What is Lean Six Sigma?”
 Assume you were before a Board of Directors of a
company making your case for implementing Lean
Six Sigma. What would you say?
 Post your answer to the Discussion Board
Assignment 1.