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LCDR Bill Butler U.S. Coast Guard Headquarters Commandant (CG-512) Office Performance Management & Assessment Performance Measures OVERVIEW
Office of Boating Safety Performance Measurement  Performance Measurement Improvements cannot be made without measures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Public Law 103-62 1.1 Government Performance & Results Act (GPRA)
1.2 OMB Guidance & Requirements – Circular A-11
1.3 OMB’s Program Assessment Rating Tool (PART)
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1.4 GPRA & OMB Requirements
1.5 GAO Assessments of USCG
[object Object],1.6 Purpose and Vision Vision :  Build program dashboard measures that will enable program managers to ensure the effective and efficient use of Coast Guard resources to achieve results.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1.7 Data Specification Requirements
True or False? ,[object Object],FALSE! The information acquired by our office is used only for the development of your unit’s scorecards and dashboard measurements.
True or False? 2.  Some of the activities we do you really can’t measure.  FALSE! If we do then we measure it!
True or False? 3.   You can’t measure this because we have no data collected on it. FALSE! When we do our data collection, we will look for where data may come from, even if it comes from a non-government source.
True or False? 4.  Our office will be critiquing your performance information. FALSE! Our goal is to help facilitate the development of your program’s scorecard.  Program managers will be the ones reviewing actual performance. We do request performance data for OPG, RAP, BBD, and Campaign Plans.
True or False? 5.  Using performance measurement data makes better arguments for additional resources. True! How can you legitimately request more resources when you have nothing to back up your request?
True or False? 6.  Performance measurement gives you the opportunity to make a compelling argument for what you do. True! A good performance measurement communicates worth!
Logic Model Purpose:  To show how your day-to-day activities effect the organization Outcomes.  4. Performance Logic Model (skeletal) 2.1 The Logic Model Capabilities Activities Outputs Outcomes Activity Measures Output Measures Outcome Measures Mission Purpose & Goals Capability Measures 1 2 3 4 5
Risk Management System 2.2 The Original Logic Model
[object Object],[object Object],[object Object],[object Object],2.3 Why the Logic Model?
1 2 3 4 5 4. Performance Logic Model (skeletal) 2.4 Logic Model – Purpose The Public benefits we aim to influence. Capabilities Activities Outputs Outcomes Activity Measures Output Measures Outcome Measures 1 Mission  Purpose  & Goals Capability Measures
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2.4b Logic Model – Mission & Purpose?
1 2 3 4 5 4. Performance Logic Model (skeletal) 2.5 Logic Model – Outcomes  Benefits provided as a direct result of USCG products & services Capabilities Activities Outputs Outcomes What is the greater “societal” Outcome? Activity Measures Output Measures Outcome Measures Mission Purpose & Goals Capability Measures
[object Object],[object Object],[object Object],[object Object],[object Object],2.5b Logic Model – Outcomes
1 2 3 4 5 4. Performance Logic Model (skeletal) 2.6 The Logic Model – Outputs  Products & services provided as a direct result of USCG work. Capabilities Activities Outputs What is the impact of this Output? Outcomes Activity Measures Output Measures Outcome Measures Mission Purpose & Goals Capability Measures
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2.6b Logic Model – Outputs
4. Performance Logic Model (skeletal) 2.7 The Logic Model – Activities The work performed by USCG resources. Capabilities Activities Why do we do this Activity? Outputs Outcomes Activity Measures Output Measures Outcome Measures Mission Purpose & Goals Capability Measures 1 2 3 4 5
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2.7b Logic Model – Activities
1 2 3 4 5 4. Performance Logic Model (skeletal) 2.7 The Logic Model – Capabilities The state of Readiness and the Capabilities needed to perform USCG work. Capabilities Activities Outputs Outcomes Activity Measures Output Measures Outcome Measures Mission Purpose & Goals Capability Measures
[object Object],[object Object],[object Object],2.7b The Logic Model – Capabilities
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2.8 Logic Model – Measurements
3.1 Waterways Management Logic Model VTS
Organizational Outcomes   3.2 CG-541 Waterways Management Logic Model Maritime  Safety Maritime Security Environmental Stewardship Primary Collateral Waterways Response & Restoration Efficient & Available Waterways Readiness Equipment Infrastructure Information People Training Mission Activities Traffic Control / Navigation Assistance Bridge Administration Aids To Navigation Marine Information Waterway Access & Usage Domestic Ice Breaking Mission Outputs Directed Navigation Management Bridge Actions & Permits Marked Channel Information for the Mariner Waterway Access Controls Cleared Channel Mission Outputs Directed Navigation Management Bridge Actions & Permits Marked Channel Information for the Mariner Waterway Access Controls Cleared Channel
3.3 CG-541 Waterways Management Logic Model
[object Object],[object Object],3.3 Current Domestic Ice Measurements
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],3.4 Challenges to Waterways Measurements
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],3.5 Lessons Learn from Waterways Management
 
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],4.1 Reviewing Performance Data
4.2 Program Results – Reporting Outcomes
How many delays / district / period ? What waterways were affected? What were the results of these delays? 4.3 Program Results – “Drill Down”
4.4 Program Results – Report “Causes”  No. of channels cleared No. of  Assists SAMPLE Report Comments: 6 5 4 3 2 1 Cause Time of delay Section Effected Date Name of Critical Waterway Comments: Hrs 07 06 05 04 03 This Year Last Four Ice Seasons
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],4.4 The Way Ahead
Simplified Planning Process 5.1 Campaign Planning Process
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],5.2 Campaign Plans Required for…
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],5.3 Components of a Campaign Plan
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],5.4 Components of a Campaign Plan
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],5.5 Components of a Campaign Plan

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Performance Measurement Summit

  • 1. LCDR Bill Butler U.S. Coast Guard Headquarters Commandant (CG-512) Office Performance Management & Assessment Performance Measures OVERVIEW
  • 2.
  • 3. Public Law 103-62 1.1 Government Performance & Results Act (GPRA)
  • 4. 1.2 OMB Guidance & Requirements – Circular A-11
  • 5. 1.3 OMB’s Program Assessment Rating Tool (PART)
  • 6.
  • 8.
  • 9.
  • 10.
  • 11. True or False? 2. Some of the activities we do you really can’t measure. FALSE! If we do then we measure it!
  • 12. True or False? 3. You can’t measure this because we have no data collected on it. FALSE! When we do our data collection, we will look for where data may come from, even if it comes from a non-government source.
  • 13. True or False? 4. Our office will be critiquing your performance information. FALSE! Our goal is to help facilitate the development of your program’s scorecard. Program managers will be the ones reviewing actual performance. We do request performance data for OPG, RAP, BBD, and Campaign Plans.
  • 14. True or False? 5. Using performance measurement data makes better arguments for additional resources. True! How can you legitimately request more resources when you have nothing to back up your request?
  • 15. True or False? 6. Performance measurement gives you the opportunity to make a compelling argument for what you do. True! A good performance measurement communicates worth!
  • 16. Logic Model Purpose: To show how your day-to-day activities effect the organization Outcomes. 4. Performance Logic Model (skeletal) 2.1 The Logic Model Capabilities Activities Outputs Outcomes Activity Measures Output Measures Outcome Measures Mission Purpose & Goals Capability Measures 1 2 3 4 5
  • 17. Risk Management System 2.2 The Original Logic Model
  • 18.
  • 19. 1 2 3 4 5 4. Performance Logic Model (skeletal) 2.4 Logic Model – Purpose The Public benefits we aim to influence. Capabilities Activities Outputs Outcomes Activity Measures Output Measures Outcome Measures 1 Mission Purpose & Goals Capability Measures
  • 20.
  • 21. 1 2 3 4 5 4. Performance Logic Model (skeletal) 2.5 Logic Model – Outcomes Benefits provided as a direct result of USCG products & services Capabilities Activities Outputs Outcomes What is the greater “societal” Outcome? Activity Measures Output Measures Outcome Measures Mission Purpose & Goals Capability Measures
  • 22.
  • 23. 1 2 3 4 5 4. Performance Logic Model (skeletal) 2.6 The Logic Model – Outputs Products & services provided as a direct result of USCG work. Capabilities Activities Outputs What is the impact of this Output? Outcomes Activity Measures Output Measures Outcome Measures Mission Purpose & Goals Capability Measures
  • 24.
  • 25. 4. Performance Logic Model (skeletal) 2.7 The Logic Model – Activities The work performed by USCG resources. Capabilities Activities Why do we do this Activity? Outputs Outcomes Activity Measures Output Measures Outcome Measures Mission Purpose & Goals Capability Measures 1 2 3 4 5
  • 26.
  • 27. 1 2 3 4 5 4. Performance Logic Model (skeletal) 2.7 The Logic Model – Capabilities The state of Readiness and the Capabilities needed to perform USCG work. Capabilities Activities Outputs Outcomes Activity Measures Output Measures Outcome Measures Mission Purpose & Goals Capability Measures
  • 28.
  • 29.
  • 30. 3.1 Waterways Management Logic Model VTS
  • 31. Organizational Outcomes 3.2 CG-541 Waterways Management Logic Model Maritime Safety Maritime Security Environmental Stewardship Primary Collateral Waterways Response & Restoration Efficient & Available Waterways Readiness Equipment Infrastructure Information People Training Mission Activities Traffic Control / Navigation Assistance Bridge Administration Aids To Navigation Marine Information Waterway Access & Usage Domestic Ice Breaking Mission Outputs Directed Navigation Management Bridge Actions & Permits Marked Channel Information for the Mariner Waterway Access Controls Cleared Channel Mission Outputs Directed Navigation Management Bridge Actions & Permits Marked Channel Information for the Mariner Waterway Access Controls Cleared Channel
  • 32. 3.3 CG-541 Waterways Management Logic Model
  • 33.
  • 34.
  • 35.
  • 36.  
  • 37.
  • 38. 4.2 Program Results – Reporting Outcomes
  • 39. How many delays / district / period ? What waterways were affected? What were the results of these delays? 4.3 Program Results – “Drill Down”
  • 40. 4.4 Program Results – Report “Causes” No. of channels cleared No. of Assists SAMPLE Report Comments: 6 5 4 3 2 1 Cause Time of delay Section Effected Date Name of Critical Waterway Comments: Hrs 07 06 05 04 03 This Year Last Four Ice Seasons
  • 41.
  • 42. Simplified Planning Process 5.1 Campaign Planning Process
  • 43.
  • 44.
  • 45.
  • 46.