Recording: https://pan.news/oe20200415 Abstract: We live in pretty extraordinary times. With the current frenzy of wanting to work distributedly in order to cope with today's uncertain times, we are all starting to experience performance issues with Microsoft Teams. So how can we best accommodate that surge of traffic? We have been working hard on building the next major release of OfficeExpert to exactly address that! Two new capabilities will help you understand better not only how well-performing Teams is, but also find your experts in a timely manner. We all know our knowledge (Web) workers are our unique competitive advantage. But do you know what skills, experience and expertise they actually have while they use MS Teams? Our new capability Skills Management would help you surface all of that! But let's get back to these extraordinary times... How do you get to effectively evaluate and assess the rampant growth and the overall user experience you are seeing of MS Teams over the last few weeks? Join Stefan Fried and Luis Suarez to learn plenty more about how we have built a solution without the need of utilizing the Teams Bot Framework (which would have required to run an Azure-hosted Teams Bot). In recent months we have done tons of work to make your life easier in terms of analyzing the end-user experience for MS Teams in a smarter and more sophisticated way, so you can demonstrate the true value of (distributed) team collaboration to your business.

1. Make Your Data Work For You
OfficeExpert 3.0
Where Finding Experts meets Team performance simulations
Luis Suarez
Stefan Fried
2020

2. Speakers
22
Daniel Klas
Inbound Marketing Coordinator
@panagenda
Stefan Fried
Product Manager
@fried_stefan
Join the conversation using #OfficeExpert & @panagenda
Luis Suarez
Digital Transformation Adviser
@elsua

3. Agenda
I. Intro (5min)
– What‘s new?
II. Skills and Expertise (15min)
I. Live demo
III. End User Experience – Teams (15min)
I. Live demo
IV. Q & A

4. Make Your Data Work For You

5. What‘s new ?
▪ Skills and Expertise
Quickly and easily find the skills & expertise you need wherever they may well be hidden within your organization.
OfficeExpert combines Teams data with your own customizable skillset information. The click of a button lets you find the
right candidate for any project. Or you can put together a dream team of people with complementing talents and skills.
You get the best from your colleagues when you know where to go and find them!
▪ End User Experience for Teams
Perform MS Teams meetings across every single location with any combination of participants. OfficeExpert reveals the
true meeting UX for each participating location so you can efficiently target your problem solving exactly where it needs
to be.
Release Notes: https://bit.ly/34xQpay

6. Make Your Data Work For You
Skills & Expertise
Live Demo

7. Make Your Data Work For You
End User Experience for Teams
Behind the curtain...

8. Behind the curtain
▪ Elements of the Teams Sensor
▪ Teams API - no Graph API
▪ Best matches the performance for Teams (Graph uses different endpoint)
▪ Graph lacks several features that would limit what we can test
▪ NO Azure hosted Bot necessary
▪ → No complex Bot config
▪ Only solution which can perform real Meetings and Channel conversations
with as many participants as you like
▪ Region and Datacenter Location is shown
▪ …

9. Behind the curtain – Use Case

10. Behind the curtain
▪ Benefits (just to name few of them)
▪ Early detection of anomalies
▪ Are my locations using the right Datacenter and Region?
▪ Is SharePoint causing issues?
▪ Does Buddylist sync between Devices work?
16/17th March Events

11. Make Your Data Work For You
End User Experience for Teams
Live Demo

12. Make Your Data Work For You
Sandbox access
https://panagenda.com/officeexpert-sandbox

13. Make Your Data Work For You
Q&A

14. Questions and Answers
1414
Daniel Klas
Inbound Marketing Coordinator
@panagenda
Stefan Fried
Product Manager
@fried_stefan
Join the conversation using #OfficeExpert & @panagenda
Luis Suarez
Digital Transformation Adviser
@elsua

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Make Your Data Work for You