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For Marketing
Your Property and
Destination with
Social Media
Hoosier Hospitality Conference
April 21, 2015
Get these slides here::
http://sarahtpage.com/HoosierHospitality/
Showcase Your
Partners
Boost Your Posts
Facebook Boosted Posts
Participate on Yelp!
and TripAdvisor
Respond to Reviews
Respond to Reviews
Use LinkedIn for
Meetings & Group Travel
Use Hashtags
Be Human
The most
awesome
example
EVAH!
Create a Sense of Urgency
Get Mobile
Mobilegeddon
Feature Amenities
Add User-Generated
Content
CASE STUDY
Experience Columbus
Year-round Instagram
WHY
Showcase things to see
and do in the
destination
Increase followers and
engagement on
@ExperienceColumbus
account
Encourage use of
common hashtags like
#ExpCols and
#CbusFoodScene
HOW Post original content
when possible
Comment and like
photos with Columbus
hashtags
Repost exceptional
photos that use
Columbus hashtags
Try Photo Repost
RESULTS
95% of photos are
reposted images
During 2014:
Photos tagged with
#expcols increased
191%
Followers increased
107%
Interactions
increased 55%
Use Facebook Offers
Facebook Offers
• Affordable and great
for brand awareness
• Spent $3.70 and
drove over $200 in
business
• 102 offers claimed/5
redeemed
• Redemption rate on
this offer was low
• Ask your community
to share!
Facebook Offers
Engage with Customers
Ask Questions
Tie In To Trending Topics
Host a Contest
CASE STUDY
Instagram /
Facebook Photo
Contest
WHY
Create awareness of
Bastrop’s “Buy It In
Bastrop” shop local
initiative
Promote the many ways
to enjoy downtown
Bastrop
Build a repository of
photos
Increase @BuyBastropTX
Instagram followers
HOW
Ran Dec. 1-31, 2013
Contest announced on
Facebook, Twitter, &
Instagram
Photos must depict
shopping, food, and fun
during the holidays
Must use
#BastropHolidays
Weekly winners
Fan vote for grand prize
$200 shopping spree in a
Bastrop store
Instagram
Promotional
Graphic
RESULTS
Facebook likes
increased 29%
Instagram fans
increased 35%
126 contest entries
68 new photos to
promote downtown
Bastrop
Provide Excellent
Customer Service
That’s
Brandi! That’s the Four
Seasons Hotel Austin!
Use Twitter for
Market Research
Start a Blog/Become a
Subject Matter Expert
Use Local Experts
Embrace Controversy
Can I Help?
Call
Me!
Follow Me
Linkedin.com/in/sarahpage
Facebook.com/SarahTPageConsulting
@pagetx
Sarah Page, Principal
Sarah T. Page Consulting, LLC
http://sarahtpage.com
sarah@sarahtpage.com
512.914.8873
Instagram.com/stpconsulting
Pinterest.com/sarahtpage
Thank You!
Questions?

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20 Ideas for Marketing Your Property or Destination with Social Media

Hinweis der Redaktion

  1. Why should you get mobile? Smart phone use occurs most often during travel (72%) – Vocus The number of local searches on mobile devices quadrupled in 2012. – Local Search Association
  2. The restaurant doesn't typically do a brisk lunch business. Note that the paid reach was only 526.  The majority of the views came from viral views - aka shares.  Over 7k total views.  Also note that it was only shared 11 times, so asking for the share is important. There were also 10 new likes on the page during the offer.  I attribute this to the offer and shares.
  3. 20,000 likes on photos tagged with #Ohiomemory 68,000 users reached 421 approved photos entered 134 participants 10,000 contest page views
  4. Austin visitors get great local recommendations In March 2013: 68 tweets 11 Facebook posts 32 E-mails In July 2013: 160 tweets 8 Facebook posts 18 E-mails