CompTIA exam study guide presentations by instructor Brian Ferrill, PACE-IT (Progressive, Accelerated Certifications for Employment in Information Technology)
"Funded by the Department of Labor, Employment and Training Administration, Grant #TC-23745-12-60-A-53"
Learn more about the PACE-IT Online program: www.edcc.edu/pace-it
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Instructor, PACE-IT Program – Edmonds Community College
Areas of Expertise Industry Certifications
PC Hardware
Network Administration
IT Project Management
Network Design
User Training
IT Troubleshooting
Qualifications Summary
Education
M.B.A., IT Management, Western Governor’s University
B.S., IT Security, Western Governor’s University
Entrepreneur, executive leader, and proven manger
with 10+ years of experience turning complex issues
into efficient and effective solutions.
Strengths include developing and mentoring diverse
workforces, improving processes, analyzing
business needs and creating the solutions
required— with a focus on technology.
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– Recognize the need for forensic
procedures.
– Basic forensic concepts and procedures.
PACE-IT.
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The first step in basic forensics
is the recognition that forensic
measures need to take place
(i.e., that a security incident
has occurred).
Most technicians, hopefully, will not need to deal with a murder
mystery in the workplace. However, it is almost a certainty that
they will have to deal with some type of security or legal issue
when supporting an organization’s network. This will often require
using a first response that includes forensic procedures.
The response to security and legal issues needs to be done in a
manner such that evidence is recorded and preserved. The first
step is recognizing that something has occurred which needs to
be documented and that evidence needs to be collected and
preserved.
Basic forensic procedures.
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– First responder responsibilities.
» Secure the area and limit who has access to the area as much
as possible; do not power down computer systems at this time.
• This is to protect possible evidence from being contaminated.
• Document anyone who has accessed the area after it has
been secured.
• If necessary, to stop an ongoing computer attack, it is
permissible to unplug the network cable.
» Document the scene thoroughly, including what is on any
computer monitors.
• Video capture can be used to document the scene.
• Polaroid type pictures, not digital pictures, work well as
evidence.
• It may also be necessary to diagram the area.
• Interview any witnesses as soon as possible.
» Start the electronic evidence collection process by order of
volatility.
Basic forensic procedures.
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– Order of evidence volatility.
» Electronic evidence is volatile and easily corruptible just
because of what it is, so the order of collection is important.
• Contents of memory – the most volatile of all types of data.
• Swap files – not as volatile as RAM, but still very temporary.
• Network processes – all network processes that are active
on the affected system or systems.
• System processes – all system processes that are active on
the affected system or systems.
• File system information – including the attributes of all files.
• Raw disk blocks – all of the contents on all of the disk drives
of all affected systems.
» After isolating the affected system or systems from the network,
create a bit level image of the system or systems.
• To create proper time stamps, have the recording system
match the time offset of the target system.
• Create two copies of the bit level image and create a
message digest (e.g., an MD5 or SHA hash) of the images to
be able to later prove they have not been tampered with.
• One image should be securely stored to be used as evidence.
• The other image can be examined.
Basic forensic procedures.
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– Live system image.
» Capturing the system image before the system is powered
down.
• Can be used to capture highly volatile evidence.
» Warning: a live system image may change the target system’s
data structure (a change in the evidence).
– Static system image.
» Capturing a bit level system image after the system is powered
down.
• The hard drive(s) is removed from the system and connected
to a forensic workstation, with a write-blocker placed between
them.
• The write-blocker prevents any changes from occurring on the
target hard drive.
Basic forensic procedures.
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– Chain of custody.
» A document that identifies who collected the evidence, when it
was collected, and who has had access to it.
• A proper chain of custody document can prove that evidence
has been accurately preserved and can also be considered
part of the evidence.
• A chain of custody document will help to ensure that all
evidence is admissible in court.
• A broken chain of custody will negate the collected evidence.
– Creating a tracking log.
» Document all steps taken from the beginning of the initial
incident response.
• Shows all of the steps taken during the forensic process.
» Can be used to help track internal resources expended on the
incident.
• Both for man hours and other expenditures.
» Can be used to justify expenses for management or clients.
Basic forensic procedures.
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– Network traffic and log files.
» Creates a history of events, which is a good source for
determining what has occurred on a computer.
• Network traffic logs and browser history files can show where
the system went on the Internet and what actions were taken.
• Log files (system, application, security, etc.) can help to
determine what has occurred with a system.
– Big data analysis.
» Recognize that, in some situations, big data analysis tools may
be required.
• Big data in this situation refers to any set of data that is too
large to analyze with typical data management tools.
» For example, analyzing data from a security incident at a
financial institution can involve multiple exabytes of data.
Basic forensic procedures.
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Basic forensic procedures.
The first step in basic forensic procedures is to recognize the need to
employ the forensic process. The response to a security incident, in many
cases, will involve using forensic procedures.
Topic
Recognize the need for
forensic procedures.
Summary
First responder responsibilities include: securing the area and affected
systems, documenting the scene, and starting the evidence collecting
process. The order of electronic evidence volatility is: contents of memory,
swap files, network and system processes, file system information, and raw
disk block. A live system image will collect the most volatile of electronic
evidence, but may lead to changes in the system. A static system image will
not collect the volatile evidence, but will not affect the integrity of the
evidence on the underlying system. A chain of custody document must be
created for each piece of evidence. A broken chain of custody negates any
evidence that has been collected. Tracking logs should be created to show
the step-by-step processes that were used in the forensic process. Network
traffic and log files can be used to show the history of the system under
investigation. In some cases, big data analysis tools may be required in
order to effectively analyze the data that has been collected.
Basic forensic concepts and
procedures.
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or ownership. Funded by the Department of Labor, Employment and Training
Administration, Grant #TC-23745-12-60-A-53.
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