15. WHY DO WE NEED A SOCIAL
INTRANET?
C-level: Community Manager: Human Resources:
Communicate Find Content Engage with employees
16. INTERNAL SURVEY
80% use Facebook for personal purposes
No Facebook integration
58% use twitter everyday
Twitter integration
99% of employees have LinkedIn profiles
Using LinkedIn groups
17. INTERNAL SURVEY
87% want more technical docs
“Gamification” for content creation
63% want to be informed about
proposals
CRM integration and document rating
71% find Lync the most productive tool
18. DO A PROPER ASSESSMENT
Empathy: The more you listen, the
better you can respond to specific
needs
User-centric: Solve real problems
users are facing every day
Ubiquity: Go wherever your users are
19. HOW DO WE IMPLEMENT A
SOCIAL INTRANET?
SHAREPOINT OOB
20. HOW DO WE IMPLEMENT A
SOCIAL INTRANET?
SHAREPOINT + 3RD PARTY TOOLS
21. HOW DO WE IMPLEMENT A
SOCIAL INTRANET?
NO SHAREPOINT BASED SOLUTIONS
22. CASE STUDY: ESADE
Client: Esade Business School
Before:
The Intranet: Lotus Notes with several
custom applications
The Social Network: Called Nexus, built
over Vignette
The Notice Board: Based in Moodle
23. CASE STUDY: ESADE
Goals
Reduce email traffic
Allow students to create and
manage communities
Increase visits
29. CASE STUDY: ESADE
RESULTS AFTER 6 MONTHS
The use of e-mail has decreased by 25%.
More than 45 communities created during
the first four months.
Visitors per day has increased more than
30%
32. CONCLUSIONS
Don’t change your user habits, reinforce
them.
Example: If your users are in twitter, go there too.
Find your own secret formula for success.
Example: Using Lync as the glue that sticks everything together.
Don't implement a product, create a strategy.
SharePoint + 3rd Party Tools + Customisation.
33. Thank you
Follow us @raona_uk
www.raona.co.uk
Questions? Contact us at
london@raona.com
Editor's Notes
I wont steal Pablo’s thunder so I will move on. He will be covering two case studies in greater detail, one of them with a live demo.So something to look forward to in a bit.
Who here has a Smartphone? Who here uses it all day everyday for accessing information?Who here would feel as if someone had chopped their arm off, if they didn’t have it for a day?Those who didn’t put their hands up and obviously lost their phones!!!!It is essential to be able to access your information from mobile devices, like Nokia Lumia, iPhones, iPadsetc, so the continuity of ‘working’ is maintain, regardless of where you are.Don’t ask your employees to click, click, click through multiple folder structures and pages just to get to their info….it has to be much more fluid and tailored to their needs.At Raona, we have helped many companies by allowing the blood of their business (information) to keep flowing, in a safe, secure, user friendly manner.
