The document provides survey response data from 25 employees and 25 customers/clients on 5 questions. For each question, it shows the number of respondents who answered Yes, No, or Maybe. It then calculates the percentage tally for each response and question. Finally, it combines the data to show totals for all 50 respondents for each question. Formulas are also included to calculate individual total scores for response analysis.

1. 25 Employee Respondents
25
20
15
10
5
0
Question No. 1 Question No. 2 Question No. 3 Question No. 4 Question No. 5
Yes 20 15 8 10 12
No 2 4 8 11 3
Maybe 3 6 9 4 10

2. Tally/Frequency percentage
Question No. 1 Question No. 2 Question No. 3
Yes No Maybe Yes No Maybe Yes No Maybe
12%
24%
8% 36% 32%
16% 60%
80%
32%
Question No. 4 Question No. 5
Yes No Maybe Yes No Maybe
16%
40% 40%
48%
44%
12%

3. 30
25 Client/Customer Respondents
25
20
15
10
5
0
Question No. 1 Question No. 2 Question No. 3 Question No. 4 Question No. 5
Yes 24 15 3 9 15
No 0 1 17 15 1
Maybe 1 9 5 1 9

4. Tally/Frequency percentage
Question No. 1 Question No. 2 Question No. 3
Yes No Maybe Yes No Maybe Yes No Maybe
0%
11% 12%
20%
36%
60%
4%
89% 68%
Question No. 4 Question No. 5
Yes No Maybe Yes No Maybe
4%
36% 36%
60%
60%
4%

5. 50 respondents (Employee and Client/Customer)
50
45
40
35
30
25
20
15
10
5
0
Question No. 1 Question No. 2 Question No. 3 Question No. 4 Question No. 5
Yes 44 30 11 19 27
No 2 5 25 26 4
Maybe 4 15 14 5 19

6. Tally/Frequency percentage
Question No. 1 Question No. 2 Question No. 3
Yes No Maybe Yes No Maybe Yes No Maybe
4% 8%
22%
30% 28%
60%
10%
88% 50%
Question No. 4 Question No. 5
Yes No Maybe Yes No Maybe
10%
38% 38%
54%
52%
8%

7. Formula:
R=No. of respondent R=?
N=No. of people N=100
e=Margin of error e=10 %( 0.1)

8. Formula:
50 respondents from Employee & Client/Customer
QUESTION NO.1
Yes No Maybe
Classes Tally/Frequency Degree p)
f)
Yes 44 88 316.8
No 2 4 14.4
Maybe 4 8 28.8
R= 50 respondent 100 =360

9. QUESTION NO.2
Yes No Maybe
Classes Tally/Frequency Degree p)
f)
Yes 30 60 216
No 5 10 36
Maybe 15 30 108
R= 50 respondent 100 =360

10. QUESTION NO.3
Yes No Maybe
Classes Tally/Frequency Degree p)
f)
Yes 11 22 79.2
No 25 50 180
Maybe 14 28 100.8
R= 50 respondent 100 =360

11. QUESTION NO.4
Yes No Maybe
Classes Tally/Frequency Degree p)
f)
Yes 19 38 136.8
No 26 52 187.2
Maybe 5 10 36
R= 50 respondent 100 =360

12. QUESTION NO.5
Yes No Maybe
Classes Tally/Frequency Degree p)
f)
Yes 27 54 194.4
No 4 8 28.8
Maybe 19 38 136.8
R= 50 respondent 100 =360

13. 25 respondents from Employee
QUESTION NO.1
Yes No Maybe
Classes Tally/Frequency Degree p)
f)
Yes 20 80 288
No 2 8 28.8
Maybe 3 12 43.2
R= 25 respondent 100 =360

14. QUESTION NO.2
Yes No Maybe
Classes Tally/Frequency Degree p)
f)
Yes 15 60 216
No 4 16 57.6
Maybe 6 24 86.4
R= 25 respondent 100 =360

15. QUESTION NO.3
Yes No Maybe
Classes Tally/Frequency Degree p)
f)
Yes 8 32 115.2
No 8 32 115.2
Maybe 9 36 129.6
R= 25 respondent 100 =360

16. QUESTION NO.4
Yes No Maybe
Classes Tally/Frequency Degree p)
f)
Yes 10 40 144
No 11 44 158.4
Maybe 4 16 57.6
R= 25 respondent 100 =360

17. QUESTION NO.5
Yes No Maybe
Classes Tally/Frequency Degree p)
f)
Yes 12 48 172.8
No 3 12 43.2
Maybe 10 40 144
R= 25 respondent 100 =360

18. 25 respondents from Client/Customer
QUESTION NO.1
Yes No Maybe
Classes Tally/Frequency Degree p)
f)
Yes
No
Maybe
R= 25 respondent 100 =360

19. QUESTION NO.2
Yes No Maybe
Classes Tally/Frequency Degree p)
f)
Yes
No
Maybe
R= 25 respondent 100 =360

20. QUESTION NO.3
Yes No Maybe
Classes Tally/Frequency Degree p)
f)
Yes 3
No 17
Maybe 5
R= 25 respondent 100 =360

21. QUESTION NO.4
Yes No Maybe
Classes Tally/Frequency Degree p)
f)
Yes 9
No 15
Maybe 1
R= 25 respondent 100 =360

22. QUESTION NO.5
Yes No Maybe
Classes Tally/Frequency Degree p)
f)
Yes 15
No 1
Maybe 9
R= 25 respondent 100 =360

23. Formula used:
ITS= Individual Total Score
A= Number of persons who mark Yes
B= Number of persons who mark No
C= Number of persons who mark Maybe
X= Total number of respondents
50 respondents (Employee and Client/Customer)
= 4.84 Yes
= 4.5 Yes

24. = 3.72 No
= 3.86 No
= 4.46 Yes

25. 25 respondents (Employee)
= 4.72 Yes
= 4.44 Yes
= 4.00 Yes

26. = 3.96 No
= 4.36 Yes

27. 25 respondents (Client/Customer)
= 4.96 Yes
= 4.56 Yes
= 3.44 No

28. = 3.76 No
= 4.56 Yes
Scale Table
SCALE
INTERPRETATION
5.00-4.00 Yes
3.99-2.51 No
2.50-1.00 Maybe