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Preparing to hire an
outsourcing company in the
Philippines:
The top 5 questions to ask
Offshoring, as thousands of companies around the world
found, have many benefits. It lets them focus on core
tasks, gain continuous productivity, increase
capacity, and minimize overhead expenses.
Offshoring, as thousands of companies around the world
found, have many benefits. It lets them focus on core
tasks, gain continuous productivity, increase
capacity, and minimize overhead expenses.

However, outsourcing is hardly a one-size-fits-all
solution. Before hiring a service provider, you have to
assess if outsourcing is indeed an effective strategy for
your business.
The top 5 questions to ask when preparing to hire an
outsourcing company:
1. Is outsourcing a good fit for my business?
1. Is outsourcing a good fit for my business?
Study the advantages of outsourcing and find out if your
company may be able to leverage these advantages.
1. Is outsourcing a good fit for my business?
Study the advantages of outsourcing and find out if your
company may be able to leverage these advantages.
Study, too, if the disadvantages are negligible or if your
company can minimize these disadvantages.
2. Are the tasks suitable for outsourcing?
2. Are the tasks suitable for outsourcing?
Tasks typically outsourced are:
2. Are the tasks suitable for outsourcing?
Tasks typically outsourced are:
Non-core
2. Are the tasks suitable for outsourcing?
Tasks typically outsourced are:
Non-core
Those that can be handled from locations aside from the
office or the company workplace
2. Are the tasks suitable for outsourcing?
Tasks typically outsourced are:
Non-core
Those that can be handled from locations aside from the
office or the company workplace
Those that require flexibility
2. Are the tasks suitable for outsourcing?
Tasks typically outsourced are:
Non-core
Those that can be handled from locations aside from the
office or the company workplace
Those that require flexibility
Those that make seasonal or changing demands on
work capacity and staff
3. Are there existing service level or quality assurance
(QA) measurements in my company?
3. Are there existing service level or quality assurance
(QA) measurements in my company?
If the answer is no, you need to work with your service provider
to create a QA system that will help you keep outputs at the
level of quality you require.
4. Is there an existing system in my company that can
help make sure that I’m getting accurate reporting from
the staff?
4. Is there an existing system in my company that can
help make sure that I’m getting accurate reporting from
the staff?
If the answer is no, work with your service provider to have this kind of
system in place.
5. Is the technology and infrastructure updated and at a
level that can deliver the quality that my company requires?
5. Is the technology and infrastructure updated and at a
level that can deliver the quality that my company requires?
Companies typically outsource if in-house technology and
infrastructure can’t make the tasks or the quality level
possible. So it makes sense to determine the minimum tech
requirements to accomplish your outsourced tasks.
To learn more about offshoring and working with an outsourcing
company in the Philippines, visit us at

http://www.sourcefit.com/ .
To learn more about offshoring and working with an outsourcing
company in the Philippines, visit us at

http://www.sourcefit.com/ .

Text by:
Fern Carlos, Sourcefit: Custom Offshore Staffing Solutions

Valerie

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Preparing to hire an outsourcing company in the Philippines: The top 5 questions to ask

  • 1. Preparing to hire an outsourcing company in the Philippines: The top 5 questions to ask
  • 2. Offshoring, as thousands of companies around the world found, have many benefits. It lets them focus on core tasks, gain continuous productivity, increase capacity, and minimize overhead expenses.
  • 3. Offshoring, as thousands of companies around the world found, have many benefits. It lets them focus on core tasks, gain continuous productivity, increase capacity, and minimize overhead expenses. However, outsourcing is hardly a one-size-fits-all solution. Before hiring a service provider, you have to assess if outsourcing is indeed an effective strategy for your business.
  • 4. The top 5 questions to ask when preparing to hire an outsourcing company:
  • 5. 1. Is outsourcing a good fit for my business?
  • 6. 1. Is outsourcing a good fit for my business? Study the advantages of outsourcing and find out if your company may be able to leverage these advantages.
  • 7. 1. Is outsourcing a good fit for my business? Study the advantages of outsourcing and find out if your company may be able to leverage these advantages. Study, too, if the disadvantages are negligible or if your company can minimize these disadvantages.
  • 8. 2. Are the tasks suitable for outsourcing?
  • 9. 2. Are the tasks suitable for outsourcing? Tasks typically outsourced are:
  • 10. 2. Are the tasks suitable for outsourcing? Tasks typically outsourced are: Non-core
  • 11. 2. Are the tasks suitable for outsourcing? Tasks typically outsourced are: Non-core Those that can be handled from locations aside from the office or the company workplace
  • 12. 2. Are the tasks suitable for outsourcing? Tasks typically outsourced are: Non-core Those that can be handled from locations aside from the office or the company workplace Those that require flexibility
  • 13. 2. Are the tasks suitable for outsourcing? Tasks typically outsourced are: Non-core Those that can be handled from locations aside from the office or the company workplace Those that require flexibility Those that make seasonal or changing demands on work capacity and staff
  • 14. 3. Are there existing service level or quality assurance (QA) measurements in my company?
  • 15. 3. Are there existing service level or quality assurance (QA) measurements in my company? If the answer is no, you need to work with your service provider to create a QA system that will help you keep outputs at the level of quality you require.
  • 16. 4. Is there an existing system in my company that can help make sure that I’m getting accurate reporting from the staff?
  • 17. 4. Is there an existing system in my company that can help make sure that I’m getting accurate reporting from the staff? If the answer is no, work with your service provider to have this kind of system in place.
  • 18. 5. Is the technology and infrastructure updated and at a level that can deliver the quality that my company requires?
  • 19. 5. Is the technology and infrastructure updated and at a level that can deliver the quality that my company requires? Companies typically outsource if in-house technology and infrastructure can’t make the tasks or the quality level possible. So it makes sense to determine the minimum tech requirements to accomplish your outsourced tasks.
  • 20. To learn more about offshoring and working with an outsourcing company in the Philippines, visit us at http://www.sourcefit.com/ .
  • 21. To learn more about offshoring and working with an outsourcing company in the Philippines, visit us at http://www.sourcefit.com/ . Text by: Fern Carlos, Sourcefit: Custom Offshore Staffing Solutions Valerie