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More	
  sustainable	
  public	
  policies	
  :	
  can	
  
         policy-­‐making	
  2.0	
  help?	
  


             INSITE	
  MEETING	
  
             David	
  Osimo,	
  Tech4i2.com	
  
             www.crossover-­‐eu.net	
  	
  
             #pm20	
  
KEY	
  CHALLENGES	
  OF	
  SUSTAINABLE	
  POLICIES	
  
  Gain	
  a	
  shared	
  understanding	
  and	
  describe	
  the	
  problems	
  
   at	
  stake	
  
  Design	
  crea>ve	
  solu>ons	
  

  Make	
  sure	
  they	
  are	
  recognized	
  and	
  implemented	
  by	
  
   government	
  
  Make	
  people	
  understand	
  the	
  long-­‐term	
  implica>ons	
  of	
  
   their	
  behaviour	
  
  Make	
  people	
  actually	
  change	
  their	
  behaviour	
  

  Fund	
  sustainability	
  ini>a>ves	
  

  Monitor	
  the	
  environmental	
  performance	
  of	
  countries	
  

  Evaluate	
  the	
  impact	
  of	
  policies	
  
 DISTANT	
  CAUSES	
  AND	
  EFFECTS	
  AND	
  SHORTERMISM	
  
WHAT	
  IS	
  POLICY-­‐MAKING	
  2.0	
  
TOOLS	
                               VALUES	
  
  Open	
  data	
                       Open	
  up	
  to	
  external	
  
  Social	
  networks	
  and	
           contribu>ons	
  earlier	
  in	
  the	
  
   crowdsourcing	
                       process	
  
  Visualisa>on	
                       Enable	
  peer-­‐to-­‐peer	
  
                                         collabora>on	
  between	
  
  Simula>on	
  and	
  modeling	
  
                                         par>cipants	
  
  Serious	
  gaming	
  
                                        Design	
  for	
  unexpected	
  
                                         ques>ons/contribu>ons	
  
                                         (Raw	
  data,	
  open	
  ques>ons)	
  
                                        Be	
  very	
  clear	
  and	
  usable	
  
                                         when	
  you	
  ask	
  for	
  help	
  
                                        Account	
  for	
  real	
  humans	
  
                                         not	
  simplified	
  abstract	
  
                                         en>>es	
  
Uservoice,            Etherpad
                                ideascale
         Forum,                                                              Co-ment.com
         blogs,                                                                                  Policy
         twitter                      Brainstorming     Drafting                                 tools
                                      solutions         proposals Revising
                     Open                                         proposals Policy
    Google           Discussion                                             tasks
   moderator
                                               Policy
                                               design                                    Social
                                                                          Ensure        networks
               Set priorities                                             Buy-in

Collaborat     Identify           Agenda       Policy      Impleme          Collaborativ
    ive        problems           setting      cycle        ntation                          Challenge
                                                                            e action
visualizati                                                                                    .gov
    on

                                              Monitor                     Induce
                    Collect
                                             evaluation                   behavioural
                    evidence
Evidencechal                                                              change            Persuasive
 lenge.com                                                                                 technologies
                                                              Monitor
                          Anallyze data
                                              Collect         execution
                                              feedback                           Open data
                       Open Data                            Participatr
                      visualization                         y sensing
SHARED	
  UNDERSTANDING:	
  OPEN	
  DATA	
  
 VISUALIZATION	
  




http://stateofworkingamerica.org/who-
gains/#/?start=2000&end=2008
CREATIVE	
  SOLUTIONS:	
  THE	
  CASE	
  OF	
  IDEARIO	
  FOR	
  
CAGLIARI	
  
Tool:
                                            commentable
                                              document
OPEN	
  POLICY	
  REVIEW:	
  COMMENTNEELIE.EU	
  
BEHAVIOURAL	
  CHANGE	
  THROUGH	
  
SIMULATION	
  
BEHAVIOURAL	
  CHANGE	
  THROUGH	
  GREEN	
  
APPS	
  
MAKING	
  IT	
  HAPPEN	
  THROUGH	
  CROWDFUNDING	
  
POLICY	
  EVALUATION:	
  TRACKING	
  THE	
  PERFORMANCE	
  OF	
  
COUNTRIES	
  
KEY	
  QUESTIONS	
  
  Are	
  these	
  the	
  problems	
  that	
  need	
  to	
  be	
  addressed?	
  

  Are	
  these	
  solu>ons	
  sufficient	
  to	
  solve	
  the	
  problems?	
  

  What	
  else	
  is	
  needed?	
  
YOUR	
  QUESTIONS?	
  
Further	
  informa>on:	
  
  Visit	
  www.crossover-­‐project.eu	
  

  Post	
  ques>ons/needs	
  on	
  h_p://crossover.uservoice.com	
  	
  	
  

  Share	
  experiences	
  on	
  the	
  Policy-­‐Making	
  2.0	
  group	
  on	
  
   Linkedin	
  




h_p://egov20.wordpress.com	
  	
  	
  
@osimod	
  
David.osimo@tech4i2.com	
  
BACKUP	
  
IT’S	
  NOT	
  ABOUT	
  “TOTAL	
  CITIZENSHIP”	
  

                                            • Producing
                    100%                      attention
                                              data
                                            • Commenting,
                      10%                     reviewing,
                                              curating
                                            • Producing
                        1%                    content/
                                              services
                                Source: IPTS estimation based on Eurostat, IPSOS-MORI, Forrester
WE	
  SHOULD	
  DESIGN	
  GOV	
  2.0	
  FOR	
  BART,	
  
NOT	
  ONLY	
  FOR	
  LISA	
  




                Hat tip: Carter and Dance, Nytimes.com


                                                           1
                                                           7
VIEWS	
  FROM	
  THE	
  FIELD	
  
  “There	
  are	
  more	
  smart	
  people	
  outside	
  government	
  than	
  within	
  
   it”	
  (Bill	
  Joy)	
  
  “the	
  coolest	
  thing	
  to	
  do	
  with	
  your	
  data	
  will	
  be	
  thought	
  of	
  by	
  
   someone	
  else”	
  (Rufus	
  Pollock)	
  
  “A	
  problem	
  shared	
  is	
  a	
  problem	
  halved	
  ...and	
  a	
  pressure	
  group	
  
   created”	
  (Paul	
  Hodgkin	
  –	
  Pa>entOpinion.com)	
  
  “it’s	
  about	
  pressure	
  points,	
  chinks	
  in	
  the	
  armour	
  where	
  
   improvements	
  might	
  be	
  possible,	
  whether	
  with	
  the	
  consent	
  of	
  
   government	
  or	
  not”	
  (Tom	
  Steinberg,	
  Mysociety.org)	
  
  “many	
  par>cipants	
  in	
  the	
  process	
  dilute	
  the	
  effect	
  of	
  bad	
  apples	
  or	
  
   unconstruc>ve	
  par>cipants”	
  (Beth	
  Noveck,	
  Peertopatent.org)	
  




                                                                                                             1
                                                                                                             8
HOW	
  TO	
  DO	
  IT:	
  INNOVATION	
  WITHOUT	
  PERMISSION	
  	
  
  A_ract	
  and	
  build	
  internal	
  competences	
  

  Ask	
  for	
  help	
  in	
  the	
  Open	
  Source	
  community	
  

  Copy	
  and	
  use	
  ready-­‐made	
  tools	
  

  Valorize	
  risk-­‐taking	
  internally	
  

  Not	
  completely	
  bo_om-­‐up:	
  a	
  design	
  approach	
  

  Permanent	
  beta,	
  con>nuous	
  strive	
  for	
  usability	
  



  Start	
  experimen>ng!	
  

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Osimo crossover md

  • 1. More  sustainable  public  policies  :  can   policy-­‐making  2.0  help?   INSITE  MEETING   David  Osimo,  Tech4i2.com   www.crossover-­‐eu.net     #pm20  
  • 2. KEY  CHALLENGES  OF  SUSTAINABLE  POLICIES     Gain  a  shared  understanding  and  describe  the  problems   at  stake     Design  crea>ve  solu>ons     Make  sure  they  are  recognized  and  implemented  by   government     Make  people  understand  the  long-­‐term  implica>ons  of   their  behaviour     Make  people  actually  change  their  behaviour     Fund  sustainability  ini>a>ves     Monitor  the  environmental  performance  of  countries     Evaluate  the  impact  of  policies  
  • 3.  DISTANT  CAUSES  AND  EFFECTS  AND  SHORTERMISM  
  • 4. WHAT  IS  POLICY-­‐MAKING  2.0   TOOLS   VALUES     Open  data     Open  up  to  external     Social  networks  and   contribu>ons  earlier  in  the   crowdsourcing   process     Visualisa>on     Enable  peer-­‐to-­‐peer   collabora>on  between     Simula>on  and  modeling   par>cipants     Serious  gaming     Design  for  unexpected   ques>ons/contribu>ons   (Raw  data,  open  ques>ons)     Be  very  clear  and  usable   when  you  ask  for  help     Account  for  real  humans   not  simplified  abstract   en>>es  
  • 5. Uservoice, Etherpad ideascale Forum, Co-ment.com blogs, Policy twitter Brainstorming Drafting tools solutions proposals Revising Open proposals Policy Google Discussion tasks moderator Policy design Social Ensure networks Set priorities Buy-in Collaborat Identify Agenda Policy Impleme Collaborativ ive problems setting cycle ntation Challenge e action visualizati .gov on Monitor Induce Collect evaluation behavioural evidence Evidencechal change Persuasive lenge.com technologies Monitor Anallyze data Collect execution feedback Open data Open Data Participatr visualization y sensing
  • 6. SHARED  UNDERSTANDING:  OPEN  DATA   VISUALIZATION   http://stateofworkingamerica.org/who- gains/#/?start=2000&end=2008
  • 7. CREATIVE  SOLUTIONS:  THE  CASE  OF  IDEARIO  FOR   CAGLIARI  
  • 8. Tool: commentable document OPEN  POLICY  REVIEW:  COMMENTNEELIE.EU  
  • 10. BEHAVIOURAL  CHANGE  THROUGH  GREEN   APPS  
  • 11. MAKING  IT  HAPPEN  THROUGH  CROWDFUNDING  
  • 12. POLICY  EVALUATION:  TRACKING  THE  PERFORMANCE  OF   COUNTRIES  
  • 13. KEY  QUESTIONS     Are  these  the  problems  that  need  to  be  addressed?     Are  these  solu>ons  sufficient  to  solve  the  problems?     What  else  is  needed?  
  • 14. YOUR  QUESTIONS?   Further  informa>on:     Visit  www.crossover-­‐project.eu     Post  ques>ons/needs  on  h_p://crossover.uservoice.com         Share  experiences  on  the  Policy-­‐Making  2.0  group  on   Linkedin   h_p://egov20.wordpress.com       @osimod   David.osimo@tech4i2.com  
  • 16. IT’S  NOT  ABOUT  “TOTAL  CITIZENSHIP”   • Producing 100% attention data • Commenting, 10% reviewing, curating • Producing 1% content/ services Source: IPTS estimation based on Eurostat, IPSOS-MORI, Forrester
  • 17. WE  SHOULD  DESIGN  GOV  2.0  FOR  BART,   NOT  ONLY  FOR  LISA   Hat tip: Carter and Dance, Nytimes.com 1 7
  • 18. VIEWS  FROM  THE  FIELD     “There  are  more  smart  people  outside  government  than  within   it”  (Bill  Joy)     “the  coolest  thing  to  do  with  your  data  will  be  thought  of  by   someone  else”  (Rufus  Pollock)     “A  problem  shared  is  a  problem  halved  ...and  a  pressure  group   created”  (Paul  Hodgkin  –  Pa>entOpinion.com)     “it’s  about  pressure  points,  chinks  in  the  armour  where   improvements  might  be  possible,  whether  with  the  consent  of   government  or  not”  (Tom  Steinberg,  Mysociety.org)     “many  par>cipants  in  the  process  dilute  the  effect  of  bad  apples  or   unconstruc>ve  par>cipants”  (Beth  Noveck,  Peertopatent.org)   1 8
  • 19. HOW  TO  DO  IT:  INNOVATION  WITHOUT  PERMISSION       A_ract  and  build  internal  competences     Ask  for  help  in  the  Open  Source  community     Copy  and  use  ready-­‐made  tools     Valorize  risk-­‐taking  internally     Not  completely  bo_om-­‐up:  a  design  approach     Permanent  beta,  con>nuous  strive  for  usability     Start  experimen>ng!