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Google	
  Instant’s	
  Impact	
  on	
  SEO	
  



              Tuesday,	
  November	
  16,	
  2010	
  (EST)	
  
               Speakers:	
  Ian	
  Everdell,	
  MediaDve	
  
                      Erez	
  Barak,	
  OpDfy	
  

©2010 Third Door Media, Inc.
Viewing	
  Tips	
  

                  Turn	
  Off	
  Pop-­‐Up	
  Blockers	
  
                  Technical	
  difficulDes?	
  
                      Click	
  on	
  “Help?”	
  link	
  	
  

                      Use	
  Q+A	
  box	
  

                  SubmiZng	
  quesDons	
  to	
  speaker	
  
                      Q+A	
  session	
  at	
  end	
  of	
  webcast	
  

                      Use	
  “Ask	
  a	
  QuesDon”	
  box	
  to	
  submit	
  quesDons	
  

                      Send	
  quesDons	
  at	
  any	
  Dme	
  

                      Twier	
  hashtag	
  -­‐	
  #smnow	
  




©2010 Third Door Media, Inc.
Ian	
  Everdell,	
  MediaDve	
  


»  Ian	
  Everdell	
  is	
  the	
  Usability	
  Consultant	
  at	
  Media:ve.	
  	
  
»  With	
  a	
  background	
  in	
  neuroscience,	
  web	
  design	
  and	
  more	
  than	
  5	
  years	
  
     experience	
  with	
  eye	
  tracking,	
  Ian	
  thrives	
  off	
  helping	
  clients	
  improve	
  the	
  online	
  
     experience	
  for	
  their	
  poten:al	
  customers.	
  	
  
»  Worked	
  on	
  projects	
  ranging	
  from	
  quick-­‐win	
  audits	
  for	
  small	
  B2B	
  companies	
  to	
  
     long-­‐term	
  digital	
  marke:ng	
  strategies	
  for	
  mul:-­‐billion	
  dollar	
  corpora:ons.	
  	
  
»  He	
  is	
  also	
  the	
  project	
  manager	
  for	
  Media:ve's	
  ongoing	
  search	
  engine	
  and	
  buyer	
  
     behavior	
  research,	
  which	
  has	
  led	
  to	
  industry-­‐standard	
  publica:ons	
  such	
  as	
  the	
  
     Google	
  Golden	
  Triangle	
  and	
  The	
  BuyerSphere	
  Project.	
  


 ©2010 Third Door Media, Inc.
Erez	
  Barak,	
  OpDfy	
  



   »  Erez	
  Barak	
  is	
  Vice	
  President	
  of	
  Products	
  and	
  Co-­‐Founder	
  at	
  
      Op:fy;	
  	
  
   »  Frequent	
  speaker	
  at	
  industry	
  events.	
  	
  
   »  Prior	
  to	
  Op:fy,	
  Erez	
  was	
  a	
  director	
  of	
  product	
  marke:ng	
  in	
  
      HP’s	
  SoVware	
  business	
  unit.	
  
   »  He	
  was	
  recently	
  named	
  among	
  the	
  Top	
  25	
  Innovators	
  in	
  
      2010	
  by	
  SeaYle	
  Business	
  Magazine.	
  

©2010 Third Door Media, Inc.
OpDfy	
  –	
  Marke&ng	
  in	
  Real	
  Time	
  
         »  Founded	
  in	
  2008	
  and	
  publicly	
  released	
  in	
  March	
  2010,	
  now	
  has	
  over	
  
            1,400	
  accounts	
  
         »  Enables	
  marketers	
  to	
  drive	
  more	
  traffic	
  from	
  organic	
  search	
  and	
  social	
  
            media,	
  convert	
  traffic	
  to	
  sales	
  and	
  share	
  your	
  success	
  in	
  real	
  :me	
  
         »  Op:fy	
  customers	
  see	
  over	
  100%	
  increase	
  in	
  organic	
  traffic	
  and	
  over	
  
            300%	
  increase	
  in	
  leads	
  in	
  less	
  than	
  4	
  months	
  
         »  Resources:	
  
                   »  Featured	
  customers	
  and	
  tes:monials	
  are	
  available	
  at	
  	
  
                      www.op:fy.net/customer-­‐tes:monials/	
  ,or	
  read	
  our	
  case	
  studies	
  at	
  	
  
                      www.op:fy.net/category/case-­‐studies/	
  
                   »  We	
  offer	
  4	
  Edi:onswww.op:fy.net/edi:ons-­‐pricing/	
  and	
  a	
  30-­‐day	
  free	
  
                      trial	
  www.op:fy.net/sign-­‐up/	
  
                   »  Learn	
  more	
  at	
  www.op:fy.net	
  




©2010 Third Door Media, Inc.
QuesDon	
  #1:	
  What	
  are	
  the	
  core	
  features	
  
                   in	
  Google	
  Instant?      	
  

    »  Dynamic	
  Results	
  
    »  Predic:ons	
  
    »  Scroll	
  to	
  Search	
  




©2010 Third Door Media, Inc.
What	
  goes	
  into	
  predicDons?	
  


          W A P X R
                                                        Local	
  
                                                             	
  
                                                       Popular    	
  
                                                 Personalized          	
  
                                           No	
  Adult	
  Content           	
  
                                         Recent	
  and	
  Trending               	
  
                                      Similar	
  to	
  ranking	
  algorithm           	
  

©2010 Third Door Media, Inc.
What	
  changed	
  since	
  launch?	
  
    »  Keyboard	
  scrolling	
  naviga:on	
  
    »  Instant	
  for	
  Images,	
  Books,	
  News	
  and	
  Video	
  search	
  
    »  Expansion	
  into	
  12	
  more	
  countries:	
  Austria,	
  Belgium,	
  
       Canada,	
  the	
  Czech	
  Republic,	
  Ireland,	
  Mexico,	
  the	
  
       Netherlands,	
  Poland,	
  Slovakia,	
  Slovenia,	
  Switzerland	
  
       and	
  Ukraine	
  
    »  Mobile	
  




©2010 Third Door Media, Inc.
QuesDon	
  #2:	
  Does	
  Instant	
  Save	
  Me	
  Time?	
  
    »  Instant	
  saves	
  between	
  2	
  and	
  5	
  seconds	
  per	
  search	
  
    »  That	
  saves	
  something	
  on	
  the	
  order	
  of	
  33	
  million	
  user	
  
       minutes	
  per	
  month	
  (350	
  million	
  hours	
  of	
  search	
  :me	
  
       over	
  its	
  first	
  year)	
  




©2010 Third Door Media, Inc.
QuesDon	
  #3:	
  Is	
  Instant	
  the	
  End	
  of	
  Search	
  
                 Engine	
  OpDmizaDon?             	
  
    »  The	
  basics	
  of	
  search	
  haven’t	
  changed	
  only	
  the	
  
       presenta:on	
  has	
  changed	
  
    »  The	
  Google	
  algorithm	
  hasn’t	
  changed	
  
    »  The	
  fundamentals	
  of	
  search	
  and	
  search	
  engine	
  
       op:miza:on	
  are	
  100%	
  intact	
  




©2010 Third Door Media, Inc.
QuesDon	
  #4:	
  Do	
  I	
  Need	
  to	
  OpDmize	
  for	
  
                      ParDal	
  Keywords?             	
  
 »  Google	
  is	
  not	
  presen:ng	
  results	
  for	
  par:al	
  queries	
  
 »  Google	
  shows	
  the	
  results	
  for	
  it's	
  best	
  guess	
  at	
  your	
  
    meaning,	
  not	
  for	
  what	
  you're	
  actually	
  typing	
  in	
  




©2010 Third Door Media, Inc.
Keyword	
  Diversity	
  




                               Google Instant Launch
©2010 Third Door Media, Inc.
QuesDon	
  #5:	
  How	
  Will	
  Instant	
  Affect	
  the	
  
                           Long	
  Tail?  	
  
 »  Instead	
  of	
  the	
  possibly	
  unique	
  and	
  new	
  query	
  the	
  user	
  
    was	
  going	
  to	
  search	
  for,	
  search	
  will	
  end	
  at	
  a	
  suggested	
  
    query	
  
 »  More	
  users	
  may	
  search	
  for	
  the	
  suggested	
  queries	
  
 »  If	
  you	
  are	
  already	
  ranking	
  well	
  for	
  a	
  suggested	
  query	
  you	
  
    could	
  stand	
  to	
  win	
  as	
  more	
  searchers	
  are	
  funneled	
  to	
  
    that	
  query	
  




©2010 Third Door Media, Inc.
Long	
  Tail	
  Searches
                                                      	
  




              Google Instant Launch


©2010 Third Door Media, Inc.
Main	
  Takeaways
                                               	
  
    »  Keep	
  doing	
  what	
  you’ve	
  done	
  before	
  
    »  More	
  SERPs	
  shown	
  =	
  More	
  content	
  exposure	
  
    »  Predic:ons	
  are	
  not	
  always	
  the	
  most	
  popular	
  search	
  
       terms	
  
    »  Changing	
  predic:ons	
  require	
  tracking	
  long	
  tail	
  traffic	
  
    »  Slow	
  rollout	
  to	
  all	
  audiences	
  and	
  feature	
  changes	
  
       require	
  tracking	
  of	
  actual	
  traffic	
  trends	
  




©2010 Third Door Media, Inc.
Track	
  The	
  Long	
  Tail
                                                          	
  
                                                                 Interac:ve	
  
                                                                 char:ng	
  




Advanced	
  filters	
  
and	
  customiza:on	
  




©2010 Third Door Media, Inc.
Track	
  Ranking	
  Keywords
                                                               	
  


                                                                      Compe:tors	
  



Tag	
  keywords	
  




 Track	
  rank	
  
 and	
  trends	
  




     ©2010 Third Door Media, Inc.
©2010 Third Door Media, Inc.
The	
  Big	
  QuesDons
                                                    	
  

          »  What	
  do	
  users	
  look	
  at?	
  
          »  When	
  do	
  users	
  look	
  at	
  those	
  things?	
  
          »  Does	
  Instant	
  change	
  the	
  way	
  people	
  
             search?	
  
          »  Do	
  they	
  like	
  this	
  change?	
  




©2010 Third Door Media, Inc.
Claims/SpeculaDons
                                                	
  

          »  Saves	
  2-­‐5	
  seconds	
  per	
  search	
  
          »  Impacts	
  on	
  long	
  tail	
  searching	
  
          »  Side	
  sponsored	
  ad	
  clicks	
  go	
  down	
  




©2010 Third Door Media, Inc.
Methodology	
  

          »  Online	
  survey	
  
          »  Eye	
  tracking	
  
                   »  Heatmaps	
  show	
  counts	
  
                   »  Aggregated	
  over	
  different	
  searches	
  
          »  Caveats	
  
                   »  Small	
  sample	
  
                   »  Preliminary	
  analysis	
  



©2010 Third Door Media, Inc.
©2010 Third Door Media, Inc.
Standard	
     Instant
                                                    	
  




©2010 Third Door Media, Inc.
Standard	
     Instant
                                                    	
  




©2010 Third Door Media, Inc.
Standard	
     Instant
                                                    	
  




©2010 Third Door Media, Inc.
NavigaDonal	
  -­‐	
  Standard	
     NavigaDonal	
  -­‐	
  Instant
                                                                            	
  




©2010 Third Door Media, Inc.
NavigaDonal	
  -­‐	
  Standard	
     NavigaDonal	
  -­‐	
  Instant
                                                                            	
  




©2010 Third Door Media, Inc.
InformaDonal	
  -­‐	
  Standard	
     InformaDonal	
  -­‐	
  Instant
                                                                             	
  




©2010 Third Door Media, Inc.
InformaDonal	
  -­‐	
  Standard	
     InformaDonal	
  -­‐	
  Instant
                                                                             	
  




©2010 Third Door Media, Inc.
InformaDonal	
  -­‐	
  Standard	
     InformaDonal	
  -­‐	
  Instant
                                                                             	
  




©2010 Third Door Media, Inc.
TransacDonal	
  -­‐	
  Standard	
     TransacDonal	
  -­‐	
  Instant
                                                                             	
  




©2010 Third Door Media, Inc.
TransacDonal	
  -­‐	
  Standard	
     TransacDonal	
  -­‐	
  Instant
                                                                             	
  




©2010 Third Door Media, Inc.
©2010 Third Door Media, Inc.
Side	
  Sponsored	
  -­‐	
  Standard	
     Side	
  Sponsored	
  -­‐	
  Instant
                                                                                          	
  




©2010 Third Door Media, Inc.
©2010 Third Door Media, Inc.
Did	
  you	
  like	
  Google	
  Instant?	
  

           30%	
  

           25%	
  

           20%	
  

           15%	
  

           10%	
  

             5%	
  

             0%	
  
                          No,	
  I	
  hated	
  it	
     Not	
  really	
     It	
  was	
  ok	
     It	
  was	
  preYy	
  good	
     Yes,	
  I	
  loved	
  it	
  




©2010 Third Door Media, Inc.
How	
  olen	
  would	
  you	
  use	
  Instant?	
  

           30%	
  

           25%	
  

           20%	
  

           15%	
  

           10%	
  

             5%	
  

             0%	
  
                               Never	
     Rarely	
     Occasionally	
     OVen	
     All	
  the	
  :me	
  




©2010 Third Door Media, Inc.
Do	
  you	
  think	
  Instant	
  changed	
  the	
  way	
  you	
  
                               search?   	
  

           70%	
  

           60%	
  

           50%	
  

           40%	
  

           30%	
  

           20%	
  

           10%	
  

             0%	
  
                               Yes	
                No	
  




©2010 Third Door Media, Inc.
Did	
  Instant	
  change	
  their	
  behavior?	
  




                                 Kind	
  of…	
  




©2010 Third Door Media, Inc.
Did	
  Instant	
  change	
  their	
  behavior?	
  

                                                             Decreased	
     No	
  Change	
     Increased	
  
              %	
  query	
  typed	
                             25%	
            75%	
              0%	
  

               query	
  length	
  	
  	
  	
  	
  	
  	
        0%	
             83%	
            17%	
  

                :me	
  to	
  click	
                            33%	
            58%	
             8%	
  




©2010 Third Door Media, Inc.
Did	
  Instant	
  change	
  their	
  behavior?	
  

                                         Decreased	
     No	
  Change	
     Increased	
  
              %	
  query	
  typed	
         25%	
            75%	
              0%	
  

               query	
  length	
            0%	
             83%	
            17%	
  

                :me	
  to	
  click	
        33%	
            58%	
             8%	
  




©2010 Third Door Media, Inc.
©2010 Third Door Media, Inc.
Erez	
  Barak,	
  VP	
  Product	
  &	
  Co-­‐Founder	
  
                                    erez@opDfy.net	
  
                                    @ebarak	
  
                               TM

                                    710	
  2nd	
  Avenue	
  
                                    Suite	
  840	
  
                                    SeaYle,	
  WA	
  98104	
  
                                    t:	
  1.206.388.4234	
  
                                    f:	
  1.206.787.1410	
  
                                    hYp://www.op:fy.net	
  




©2010 Third Door Media, Inc.
Ian Everdell, M.Sc.
                               Usability Consultant
                               Mediative

                               www.mediative.ca

                               250.861.5252 ext 226
                               800.277.9997 ext 226
                               ian.everdell@mediative.ca

                               Twitter: @ianeverdell
                               LinkedIn: http://ca.linkedin.com/in/ianeverdell




©2010 Third Door Media, Inc.

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Google Instant Impact on SEO

  • 1. Google  Instant’s  Impact  on  SEO   Tuesday,  November  16,  2010  (EST)   Speakers:  Ian  Everdell,  MediaDve   Erez  Barak,  OpDfy   ©2010 Third Door Media, Inc.
  • 2. Viewing  Tips     Turn  Off  Pop-­‐Up  Blockers     Technical  difficulDes?     Click  on  “Help?”  link       Use  Q+A  box     SubmiZng  quesDons  to  speaker     Q+A  session  at  end  of  webcast     Use  “Ask  a  QuesDon”  box  to  submit  quesDons     Send  quesDons  at  any  Dme     Twier  hashtag  -­‐  #smnow   ©2010 Third Door Media, Inc.
  • 3. Ian  Everdell,  MediaDve   »  Ian  Everdell  is  the  Usability  Consultant  at  Media:ve.     »  With  a  background  in  neuroscience,  web  design  and  more  than  5  years   experience  with  eye  tracking,  Ian  thrives  off  helping  clients  improve  the  online   experience  for  their  poten:al  customers.     »  Worked  on  projects  ranging  from  quick-­‐win  audits  for  small  B2B  companies  to   long-­‐term  digital  marke:ng  strategies  for  mul:-­‐billion  dollar  corpora:ons.     »  He  is  also  the  project  manager  for  Media:ve's  ongoing  search  engine  and  buyer   behavior  research,  which  has  led  to  industry-­‐standard  publica:ons  such  as  the   Google  Golden  Triangle  and  The  BuyerSphere  Project.   ©2010 Third Door Media, Inc.
  • 4. Erez  Barak,  OpDfy   »  Erez  Barak  is  Vice  President  of  Products  and  Co-­‐Founder  at   Op:fy;     »  Frequent  speaker  at  industry  events.     »  Prior  to  Op:fy,  Erez  was  a  director  of  product  marke:ng  in   HP’s  SoVware  business  unit.   »  He  was  recently  named  among  the  Top  25  Innovators  in   2010  by  SeaYle  Business  Magazine.   ©2010 Third Door Media, Inc.
  • 5. OpDfy  –  Marke&ng  in  Real  Time   »  Founded  in  2008  and  publicly  released  in  March  2010,  now  has  over   1,400  accounts   »  Enables  marketers  to  drive  more  traffic  from  organic  search  and  social   media,  convert  traffic  to  sales  and  share  your  success  in  real  :me   »  Op:fy  customers  see  over  100%  increase  in  organic  traffic  and  over   300%  increase  in  leads  in  less  than  4  months   »  Resources:   »  Featured  customers  and  tes:monials  are  available  at     www.op:fy.net/customer-­‐tes:monials/  ,or  read  our  case  studies  at     www.op:fy.net/category/case-­‐studies/   »  We  offer  4  Edi:onswww.op:fy.net/edi:ons-­‐pricing/  and  a  30-­‐day  free   trial  www.op:fy.net/sign-­‐up/   »  Learn  more  at  www.op:fy.net   ©2010 Third Door Media, Inc.
  • 6. QuesDon  #1:  What  are  the  core  features   in  Google  Instant?   »  Dynamic  Results   »  Predic:ons   »  Scroll  to  Search   ©2010 Third Door Media, Inc.
  • 7. What  goes  into  predicDons?   W A P X R Local     Popular   Personalized   No  Adult  Content   Recent  and  Trending   Similar  to  ranking  algorithm   ©2010 Third Door Media, Inc.
  • 8. What  changed  since  launch?   »  Keyboard  scrolling  naviga:on   »  Instant  for  Images,  Books,  News  and  Video  search   »  Expansion  into  12  more  countries:  Austria,  Belgium,   Canada,  the  Czech  Republic,  Ireland,  Mexico,  the   Netherlands,  Poland,  Slovakia,  Slovenia,  Switzerland   and  Ukraine   »  Mobile   ©2010 Third Door Media, Inc.
  • 9. QuesDon  #2:  Does  Instant  Save  Me  Time?   »  Instant  saves  between  2  and  5  seconds  per  search   »  That  saves  something  on  the  order  of  33  million  user   minutes  per  month  (350  million  hours  of  search  :me   over  its  first  year)   ©2010 Third Door Media, Inc.
  • 10. QuesDon  #3:  Is  Instant  the  End  of  Search   Engine  OpDmizaDon?   »  The  basics  of  search  haven’t  changed  only  the   presenta:on  has  changed   »  The  Google  algorithm  hasn’t  changed   »  The  fundamentals  of  search  and  search  engine   op:miza:on  are  100%  intact   ©2010 Third Door Media, Inc.
  • 11. QuesDon  #4:  Do  I  Need  to  OpDmize  for   ParDal  Keywords?   »  Google  is  not  presen:ng  results  for  par:al  queries   »  Google  shows  the  results  for  it's  best  guess  at  your   meaning,  not  for  what  you're  actually  typing  in   ©2010 Third Door Media, Inc.
  • 12. Keyword  Diversity   Google Instant Launch ©2010 Third Door Media, Inc.
  • 13. QuesDon  #5:  How  Will  Instant  Affect  the   Long  Tail?   »  Instead  of  the  possibly  unique  and  new  query  the  user   was  going  to  search  for,  search  will  end  at  a  suggested   query   »  More  users  may  search  for  the  suggested  queries   »  If  you  are  already  ranking  well  for  a  suggested  query  you   could  stand  to  win  as  more  searchers  are  funneled  to   that  query   ©2010 Third Door Media, Inc.
  • 14. Long  Tail  Searches   Google Instant Launch ©2010 Third Door Media, Inc.
  • 15. Main  Takeaways   »  Keep  doing  what  you’ve  done  before   »  More  SERPs  shown  =  More  content  exposure   »  Predic:ons  are  not  always  the  most  popular  search   terms   »  Changing  predic:ons  require  tracking  long  tail  traffic   »  Slow  rollout  to  all  audiences  and  feature  changes   require  tracking  of  actual  traffic  trends   ©2010 Third Door Media, Inc.
  • 16. Track  The  Long  Tail   Interac:ve   char:ng   Advanced  filters   and  customiza:on   ©2010 Third Door Media, Inc.
  • 17. Track  Ranking  Keywords   Compe:tors   Tag  keywords   Track  rank   and  trends   ©2010 Third Door Media, Inc.
  • 18. ©2010 Third Door Media, Inc.
  • 19. The  Big  QuesDons   »  What  do  users  look  at?   »  When  do  users  look  at  those  things?   »  Does  Instant  change  the  way  people   search?   »  Do  they  like  this  change?   ©2010 Third Door Media, Inc.
  • 20. Claims/SpeculaDons   »  Saves  2-­‐5  seconds  per  search   »  Impacts  on  long  tail  searching   »  Side  sponsored  ad  clicks  go  down   ©2010 Third Door Media, Inc.
  • 21. Methodology   »  Online  survey   »  Eye  tracking   »  Heatmaps  show  counts   »  Aggregated  over  different  searches   »  Caveats   »  Small  sample   »  Preliminary  analysis   ©2010 Third Door Media, Inc.
  • 22. ©2010 Third Door Media, Inc.
  • 23. Standard   Instant   ©2010 Third Door Media, Inc.
  • 24. Standard   Instant   ©2010 Third Door Media, Inc.
  • 25. Standard   Instant   ©2010 Third Door Media, Inc.
  • 26. NavigaDonal  -­‐  Standard   NavigaDonal  -­‐  Instant   ©2010 Third Door Media, Inc.
  • 27. NavigaDonal  -­‐  Standard   NavigaDonal  -­‐  Instant   ©2010 Third Door Media, Inc.
  • 28. InformaDonal  -­‐  Standard   InformaDonal  -­‐  Instant   ©2010 Third Door Media, Inc.
  • 29. InformaDonal  -­‐  Standard   InformaDonal  -­‐  Instant   ©2010 Third Door Media, Inc.
  • 30. InformaDonal  -­‐  Standard   InformaDonal  -­‐  Instant   ©2010 Third Door Media, Inc.
  • 31. TransacDonal  -­‐  Standard   TransacDonal  -­‐  Instant   ©2010 Third Door Media, Inc.
  • 32. TransacDonal  -­‐  Standard   TransacDonal  -­‐  Instant   ©2010 Third Door Media, Inc.
  • 33. ©2010 Third Door Media, Inc.
  • 34. Side  Sponsored  -­‐  Standard   Side  Sponsored  -­‐  Instant   ©2010 Third Door Media, Inc.
  • 35. ©2010 Third Door Media, Inc.
  • 36. Did  you  like  Google  Instant?   30%   25%   20%   15%   10%   5%   0%   No,  I  hated  it   Not  really   It  was  ok   It  was  preYy  good   Yes,  I  loved  it   ©2010 Third Door Media, Inc.
  • 37. How  olen  would  you  use  Instant?   30%   25%   20%   15%   10%   5%   0%   Never   Rarely   Occasionally   OVen   All  the  :me   ©2010 Third Door Media, Inc.
  • 38. Do  you  think  Instant  changed  the  way  you   search?   70%   60%   50%   40%   30%   20%   10%   0%   Yes   No   ©2010 Third Door Media, Inc.
  • 39. Did  Instant  change  their  behavior?   Kind  of…   ©2010 Third Door Media, Inc.
  • 40. Did  Instant  change  their  behavior?   Decreased   No  Change   Increased   %  query  typed   25%   75%   0%   query  length               0%   83%   17%   :me  to  click   33%   58%   8%   ©2010 Third Door Media, Inc.
  • 41. Did  Instant  change  their  behavior?   Decreased   No  Change   Increased   %  query  typed   25%   75%   0%   query  length   0%   83%   17%   :me  to  click   33%   58%   8%   ©2010 Third Door Media, Inc.
  • 42. ©2010 Third Door Media, Inc.
  • 43. Erez  Barak,  VP  Product  &  Co-­‐Founder   erez@opDfy.net   @ebarak   TM 710  2nd  Avenue   Suite  840   SeaYle,  WA  98104   t:  1.206.388.4234   f:  1.206.787.1410   hYp://www.op:fy.net   ©2010 Third Door Media, Inc.
  • 44. Ian Everdell, M.Sc. Usability Consultant Mediative www.mediative.ca 250.861.5252 ext 226 800.277.9997 ext 226 ian.everdell@mediative.ca Twitter: @ianeverdell LinkedIn: http://ca.linkedin.com/in/ianeverdell ©2010 Third Door Media, Inc.