Reference Customer Implementation: Monitoring 4,000 devices distributed across 20+ remote sites made easy with OpManager Enterprise Edition - A unified approach to manage the complete IT

1. US-based automobile manufacturer manages 4,000
devices across 20+ remote sites with OpManager
Reference Customer Implementation

2. Customer details
• A leading automobile manufacturer in USA
having presence in Americas, Europe & Africa.

3. Challenges!

4. Decentralized IT
Network management happened in silos leading
to no or limited visibility across IT infrastructure.

5. MTTR suffered with diverse set of tools!
Identifying root-cause took longer time with disparate
network monitoring tools & custom products leading to
increased resolution time (MTTR).

6. Scalability
Not every tool they used had the ability to scale
across remote offices and manage such huge
monitoring load.
4,000 devices to monitor | Around 20,000 interfaces | Across 20+ remote offices

7. Solution

8. The evaluation criteria
• A scalable architecture
• High availability engine
• Ability to monitor devices across remote sites
• A unified alarms console
• Ability to extract reports across remote sites or
for a specific site from the central location
• Provide user access to remote-site admins and
the central admins for faster incident
identification and resolution

9. The evaluation criteria
• 4,000 devices performance monitoring – Network
devices, Windows and Linux Servers, VMware
ESX/ ESXi Monitoring & other IT infrastructure
devices
• 1000 interfaces flow based traffic analysis –
NetFlow, sFlow, IP FIX
• 2,000 Network devices change, configuration and
compliance management

10. The product chosen
over
Zabbix and Solarwinds Orion NPM

11. Result

12. A unified network management
• Offers a unified alarm
console for the complete IT
infrastructure
• Aggregates performance
data across remote-sites to
present historical trend
reports for the complete IT
infrastructure or specific
device type or a particular
remote site

13. Faster identification and resolution of
network faults
• The multi-layer fault identification and
resolution helps admins curb potential
performance bottlenecks before it impacts the
business

14. The one tool to spot fault root-cause
• Unambiguous root-cause identification
resulting in reduced MTTR (Mean-Time-To-
Resolve)

15. Scalability
• The organization has now
gained the visibility they need
across multiple-remote sites.
A scalable probe-central architecture
that’s capable of monitoring over
50,000 interfaces or 5,000 devices on a
single unified console.
Each probe scales up to 10,000
interfaces or 1,000 devices comfortably.

16. 24x7 monitoring
They have configured Failover for their probes for high
availability and 24x7 monitoring

17. A comprehensive
network management functionality

18. Easy to deploy
• The product deployment is pretty straightforward, for a
4,000 devices network it takes lesser than two weeks
to deploy
• The GUI is carefully built to be intuitive and easy-to-
use, even a new IT hire can navigate to the root-cause
quickly
• The out-of-the-box monitoring, quick configuration
wizards & view, smart probe upgrade make it easy to
maintain

19. Affordable & Faster ROI
• The scalable architecture leaves lesser than
datacenter footprints to manage
• Not a million dollar renewal. You can own the
product at the fractions of Big4 products
renewal cost.

20. More @
http://enterprise.opmanager.com
Thank you
kalyanram@manageengine.com