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Integrating Knowledge Management in the Context of
                Evidence Based Learning:
Two concept models for facilitating the assessment and
              acquisition of job knowledge

                   Stefan T. Mol
                  Gabor Kismihok
                    Fazel Ansari
                 Mareike Dornhöfer

                    May 13th 2012
              ISDT 2012, Mallorca, Spain
Contents
•   Context
•   The Med-Assess Concept
•   The Meta Practitioner Concept
•   Challenges
•   Synthesis
•   Questions / comments
Point of departure


“…people who are more intelligent learn
more job knowledge and learn it faster, the
major determinant of job performance is
not GMA but job knowledge” (Schmidt and
Hunter, 2001).
                                        Job
  GMA           Job knowledge
                                   Performance
Job Knowledge: A tentative definition
The oftentimes job idiosyncratic and specifically
defined know-how or evidence that is required
of and by the job-holder to make sound
decisions and thereby demonstrate successful
job performance.
Job Knowledge




                             Substantiation
1 2 3 4 5 6 7 8 9                             9 8 7 6 5 4 3 2 1

 Job Knowledge Specificity                    Job Performance Specificity
Introducing Med-Assess
• MED-ASSESS is a personnel selection and
  training platform that takes an individualized
  approach to the assessment and development of
  job specific knowledge.

• Based on cutting edge semantic technology,
  MED-ASESS provides detailed personalized
  assessment and training of essential technical
  competencies and related job knowledge
  elements that are required for a particular job.
What will MED-ASSESS offer?
• General Mental Ability test
• Customizable, adaptive job knowledge test for
  medical employees (e.g., ward nurses, medical
  imaging nurses)
• Applicant ranking based on integrated Job
  Knowledge and GMA test performance
• Automatic and tailored e-Learning content
  delivery on the basis of test results
• Cutting-edge semantic technology for job
  knowledge structuring, testing, and evaluation
Benefits of MED-ASSESS to
               Organizations

•   Efficient applicant screening
•   Greater person – job fit.
•   Cuts in selection and initial training costs
•   Fully customizable tests and training modules
•   Based on ONTO-HR (see www.ontohr.eu)
Benefits of MED-ASSESS to individuals
• Easy to access, online interface
• Easy to use and straightforward test
  environment
• Comprehensive presentation of results
• Personalized learning plan for knowledge
  deficiencies
• Fair and ethical testing
The MED-ASSESS Concept
Undeniably Job General
                                              Unequivocally Job Specific (albeit more portable for more related occupations)




                                                 Job                                                     Job
 GMA
                                              Knowledge                                             Performance




                     Education

                         Job Specific – Job
                              General
The META-PRACTITIONER Concept
                          Unequivocally Job Specific (albeit more portable for more related occupations)




                             Job                                                     Job
                          Knowledge                                             Performance




     Education

     Job Specific – Job
          General
Evidence based management
…is based on the belief that facing the hard
facts about what works and what doesn’t,
understanding the dangerous half-truths that
constitute so much conventional wisdom about
management, and rejecting the total nonsense
that too often passes for sound advice will help
organizations perform better.

                         Pfeffer & Sutton (2006)
Meta-Practitioner
• Aimed at facilitating practitioner access to
  academically accrued evidence through the
  automated conduct of meta-analysis
Systematic Reviews: Meta-analysis
Meta-analysis is a statistical technique of
summarizing and aggregating the findings of
large numbers of previous investigations into
the strength of the relationship between two or
more variables (for instance the correlation
between general mental ability and job
performance).
Systematic Reviews: Meta-analysis




                  Shaffer et al. 2006
Conclusions
• The importance and centrality of job
  knowledge in today’s knowledge based
  economy is undeniable
• Multidisciplinary approaches are needed to
  tackle the challenges inherent to modeling job
  knowledge
Research challenges

– both systems are currently mainly concerned with
  explicit knowledge that has in some way shape or
  form been documented. One challenge that
  awaits here is facilitating the automated
  processing and mapping into the ontologies of
  such knowledge.
– It should be recognized that job incumbents are
  likely to have significant know-how, and
  incorporating this latent knowledge into either
  system will be another significant challenge.
Research challenges

Technological challenges:
– (semi) automated ontology development
– Content development
– Validation
– Integration
   • Into existing learning environments
   • With educational programs
– Engaging stakeholders
Job Knowledge as Matchmaker
• Connecting:
  – HRM, eLearning & Knowledge Management
    (foster collaboration)
  – Academia and industry (Science and practice)
  – Employees and workplaces (Enhanced Matching)
  – Policy and Education (Training)
  – Government and Labor Market (Needs analysis)

                http://www.ontohr.eu
Dr. Stefan T. Mol
Assistant Professor in Organizational Behavior

Rm. M-2.36 | Plantage Muidergracht 12
1018 TV Amsterdam | The Netherlands
T +31 20 525 5490 | F +31 20 525 4182
E s.t.mol@uva.nl | I www.abs.uva.nl/pp/stmol

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Isdt 2012 presentation

  • 1. Integrating Knowledge Management in the Context of Evidence Based Learning: Two concept models for facilitating the assessment and acquisition of job knowledge Stefan T. Mol Gabor Kismihok Fazel Ansari Mareike Dornhöfer May 13th 2012 ISDT 2012, Mallorca, Spain
  • 2. Contents • Context • The Med-Assess Concept • The Meta Practitioner Concept • Challenges • Synthesis • Questions / comments
  • 3. Point of departure “…people who are more intelligent learn more job knowledge and learn it faster, the major determinant of job performance is not GMA but job knowledge” (Schmidt and Hunter, 2001). Job GMA Job knowledge Performance
  • 4. Job Knowledge: A tentative definition The oftentimes job idiosyncratic and specifically defined know-how or evidence that is required of and by the job-holder to make sound decisions and thereby demonstrate successful job performance.
  • 5. Job Knowledge Substantiation 1 2 3 4 5 6 7 8 9 9 8 7 6 5 4 3 2 1 Job Knowledge Specificity Job Performance Specificity
  • 6. Introducing Med-Assess • MED-ASSESS is a personnel selection and training platform that takes an individualized approach to the assessment and development of job specific knowledge. • Based on cutting edge semantic technology, MED-ASESS provides detailed personalized assessment and training of essential technical competencies and related job knowledge elements that are required for a particular job.
  • 7.
  • 8. What will MED-ASSESS offer? • General Mental Ability test • Customizable, adaptive job knowledge test for medical employees (e.g., ward nurses, medical imaging nurses) • Applicant ranking based on integrated Job Knowledge and GMA test performance • Automatic and tailored e-Learning content delivery on the basis of test results • Cutting-edge semantic technology for job knowledge structuring, testing, and evaluation
  • 9. Benefits of MED-ASSESS to Organizations • Efficient applicant screening • Greater person – job fit. • Cuts in selection and initial training costs • Fully customizable tests and training modules • Based on ONTO-HR (see www.ontohr.eu)
  • 10. Benefits of MED-ASSESS to individuals • Easy to access, online interface • Easy to use and straightforward test environment • Comprehensive presentation of results • Personalized learning plan for knowledge deficiencies • Fair and ethical testing
  • 11. The MED-ASSESS Concept Undeniably Job General Unequivocally Job Specific (albeit more portable for more related occupations) Job Job GMA Knowledge Performance Education Job Specific – Job General
  • 12. The META-PRACTITIONER Concept Unequivocally Job Specific (albeit more portable for more related occupations) Job Job Knowledge Performance Education Job Specific – Job General
  • 13. Evidence based management …is based on the belief that facing the hard facts about what works and what doesn’t, understanding the dangerous half-truths that constitute so much conventional wisdom about management, and rejecting the total nonsense that too often passes for sound advice will help organizations perform better. Pfeffer & Sutton (2006)
  • 14. Meta-Practitioner • Aimed at facilitating practitioner access to academically accrued evidence through the automated conduct of meta-analysis
  • 15. Systematic Reviews: Meta-analysis Meta-analysis is a statistical technique of summarizing and aggregating the findings of large numbers of previous investigations into the strength of the relationship between two or more variables (for instance the correlation between general mental ability and job performance).
  • 16. Systematic Reviews: Meta-analysis Shaffer et al. 2006
  • 17.
  • 18.
  • 19. Conclusions • The importance and centrality of job knowledge in today’s knowledge based economy is undeniable • Multidisciplinary approaches are needed to tackle the challenges inherent to modeling job knowledge
  • 20. Research challenges – both systems are currently mainly concerned with explicit knowledge that has in some way shape or form been documented. One challenge that awaits here is facilitating the automated processing and mapping into the ontologies of such knowledge. – It should be recognized that job incumbents are likely to have significant know-how, and incorporating this latent knowledge into either system will be another significant challenge.
  • 21. Research challenges Technological challenges: – (semi) automated ontology development – Content development – Validation – Integration • Into existing learning environments • With educational programs – Engaging stakeholders
  • 22. Job Knowledge as Matchmaker • Connecting: – HRM, eLearning & Knowledge Management (foster collaboration) – Academia and industry (Science and practice) – Employees and workplaces (Enhanced Matching) – Policy and Education (Training) – Government and Labor Market (Needs analysis) http://www.ontohr.eu
  • 23. Dr. Stefan T. Mol Assistant Professor in Organizational Behavior Rm. M-2.36 | Plantage Muidergracht 12 1018 TV Amsterdam | The Netherlands T +31 20 525 5490 | F +31 20 525 4182 E s.t.mol@uva.nl | I www.abs.uva.nl/pp/stmol