Chuck Vermillion is CEO and founder of OneNeck IT Services, a leading provider of hosted application management and managed services since 1997. For more information about Dynamics AX Management, visit http://www.oneneck.com/Solutions.aspx today.
2. Dynamics AX
Management
• When it comes to Dynamics AX management,
some ERP outsourcing companies tout end-to-
end solutions.
But, what does that really mean?
http://www.oneneck.com
3. Dynamics AX
Management
• In many scenarios, these solutions would
provide package implementation, selection,
ongoing management and operation of the
Dynamics AX environment.
• Basically, companies are looking for a best-of-
breed solution.
http://www.oneneck.com
4. Dynamics AX
Management
• The challenge is finding a Dynamics AX
management company that can do everything
well.
• When businesses find an outsourcing firm
claiming to provide a total solution, they’ll
need to dig deep into the firm’s capabilities.
• For example, companies must pay special
attention to the outsourcing firm’s internal
operations.
http://www.oneneck.com
5. Dynamics AX
Management
• What are the different roles and
responsibilities within the outsourcing
organization?
• How are problems identified and assigned
responsibility to resolve?
• How are services coordinated and integrated
within the overall Dynamics AX management
solution?
http://www.oneneck.com
6. Dynamics AX
Management
• Dynamics AX management services can vary
greatly among different providers.
• Most businesses acknowledge the need for
outside help when designing and installating a
complex Dynamics AX environment, especially
if legacy systems are being replaced.
http://www.oneneck.com
7. Dynamics AX
Management
• Post-implementation can be just as
demanding.
• Companies don’t recognize just how difficult
Dynamics AX management will be on a
continual basis.
• Once the system is in place, ongoing
operations is the longest, and most
challenging, phase of the ERP application
lifecycle.
http://www.oneneck.com
8. Dynamics AX
Management
• It’s these post-implementation services that
can deliver the most benefits from a Dynamics
AX environment.
• According to industry research firms, post-
implementation ERP management services in
the U.S. will grow significantly in the coming
years
http://www.oneneck.com
9. Dynamics AX
Management
Integrating Support Services
• Post-implementation Dynamics AX
management must include in-depth support.
• Specifically, companies will need help with:
– Application Support
– Help Desk Support
– Database Administration
– Systems Administration
http://www.oneneck.com
10. Dynamics AX
Management
• As a result, companies will value Dynamics AX
management services that provide continuity
to their operations and cost economies.
• They can better leverage their application
environment by outsourcing.
• The best qualified outsourcing company will
tailor a solution to specific requirements.
http://www.oneneck.com
11. Dynamics AX
Management
• By customizing, businesses can address their
unique environments and gain the greatest
benefits.
• Instead of a “one-size fits all” approach, this
service philosophy can be a major factor in
optimizing a company’s operating
environment.
http://www.oneneck.com
12. Dynamics AX
Management
Benefits of Outsourcing Dynamics AX
Management
• In addition to the major benefits noted above,
outsourcing the management of a Dynamics AX
environment can produce a much greater return
on IT investments.
• In particular, companies that outsource can
instead focus on strategic goals and not worry
about the day-to-day management of their
application environment.
http://www.oneneck.com
13. Dynamics AX
Management
• Outsourcing allows better management of
operating costs.
• Businesses will gain immediate access to
technical and application experts without the
staffing expense.
• Finally, outsourcing Dynamics AX management
will improve overall system performance and
increase user support.
http://www.oneneck.com
14. About the Author
• Chuck Vermillion is CEO and founder of
OneNeck IT Services, a leading provider of
hosted application management and managed
services since 1997. For more information
about Dynamics AX Management, visit
http://www.oneneck.com/Solutions.aspx
today.
http://www.oneneck.com
