Module 1 of the supply chain and procurement career overview workshop. Discusses concepts such as procure-to-pay, fulfill-to-order, order to cash, value-add and non-value add activities, supply chain process maturity and supply chain career development. Explanation of supply value chain using Michael Porter's model and example of supply chain as seen in Tim Horton, Amazon and Target-Canada.
2. SUPPLY CHAIN
MGT. OVERVIEW
Definition of a supply chain and supply chain management,Case
studies of Tim Hortons Breakfast Supply Chain, Amazon World Class
Supply Chain and Career Opportunities in SCM.
MODULE 1
3. 3
The conversion of raw materials into products
that may be consumed.
MANUFACTURING?
01
Movements of goods, animals and people from
one place to another
TRANSPORTATION?
Buying & Selling
COMMERCE?
03
WHAT IS A SUPPLY CHAIN?
4. 4
“A network of people, information, processes and
resources involved in the production, handling and
distribution of materials and finished products or
services to the customer". CIPS
SUPPLY CHAIN
Information
Resources
People
Processes
5. A SUPPLY CHAIN
“is a system of organizations, people,
technologies, activities, information and
resources involved in moving materials,
products and services all the way
through the manufacturing process, from
the original supplier of materials to the
end customer” APICS
6. ● Purchase of coffee beans from farmers
● Bread, Coffee cups and Donuts from
suppliers e.g. Maple Leaf Foods.
PROCUREMENT OF MATERIALS
● Ship coffee beans to roasting plants
● Ship products to restaurants DC .
LOGISTICS/TRANSPORTATION
● Customer Service
● Marketing
● Order processing at restaurants
● Payment
SALES /MARKETING/SERVICES
● Roast, Grind, Degas & Bag Coffee Beans
● Receive & Process finished goods from
suppliers
PRODUCTION/PROCESSING
● Storage at Processing Plants
● Storage at DC’s
● Storage at Restaurant’s stores
STORAGE/INVENTORY
7. 7
● Procure to Pay (P2P)
● Manufacture/Fulfill to Order
● Order to Cash (O2C)
End to End Processes (E2E)
01
● B2B - Business to Business
● B2C - Business to Customer
● C2C - Customer to Customer
Marketplace
02
● Supply Side (Buying Activities)
● Demand Side (Selling Activities)
Supply & Demand
03
Michael Porter’s Value Chain
SUPPLY VALUE CHAIN.
8. 8
● Gather Requirements/Identify Needs
● Select Suppliers
● Negotiate Price/Terms
● Receive & Process Invoice (3-Way
Match)
● Credit Supplier’s Account
● Invoice Reconciliation
● Issue Purchase Order/Execute
Contract
● Expedite Purchase Order
● Monitor Purchase/Contract
● Receive Goods/Services from Supplier
● Inspect & confirm delivery
● Distribute to end users & ship returns
PROCUREMENT/SOURCING
INVOICING/ACCOUNTS
PAYABLE
ISSUE PURCHASE ORDER/CONTRACT
RECEIVE GOODS/SERVICES
Procure to Pay is an end to end chain of upstream
activities that includes the acquisition, receiving and
payment for goods and services supplied by third parties.
PROCURE TO PAY.
9. 9
● Product Research
● Value Analysis
● Supplier Selection
● Transportation & Distribution
● Warehousing/Storage
● Inventory Control/Management
● Production Routing
● Production Scheduling
● Dispatching
● Production Inventory Mgt.
● Production/Manufacturing
Operations
● Material Handling
PRODUCT DESIGN/DEVT.
LOGISTICS/DISTRIBUTION
PRODUCTION PLANNING/CONTROL
PRODUCTION/MANUFACTURING
Fulfill to order cycle is a chain of activities from
the receipt of a build/engineer/manufacturing
order until the items are received by the
customer.
FULFILL TO ORDER.
10. 10
● Customer Service/Marketing
● Order Quotation
● Order Acknowledgement
● Invoice Customer
● Debit Customer’s Account
● Invoice Reconciliation
● Inventory Replenishment
● Order Configuration
● Order Sourcing & Packaging
● Shipment
● Delivery/Order Tracking
● Returns
CUSTOMER ORDER
INVOICING/ACCOUNTS RECEIVABLE
FULFILLMENT
LOGISTICS/TRANSPORTATION
Order to Cash Cycle is a chain of activities that involves
the receiving and processing of customer sales orders for
goods and services and their payment.ORDER TO CASH.
11. SUPPLY CHAIN MGT.
“The process of strategically managing
the movement and storage (if necessary)
of materials, parts and finished product
from supplies, through the
manufacturing process and on to
customers or end user, as well as the
associated information flows”
(Yeo and Ning 2005)
12. 12
AMAZON SUPPLY CHAINMost Customer-Centric Company
ARCHIE
● E-commerce platform - sells
Books/Electronics/Toys
● Aims to deliver order same day
● Competitive Pricing
Products/Services/Value
01
● Procurement/Sourcing
● Transportation
● Technology Support Activities
● Order Fulfillment in 100+ Warehouses in North America
Supply Value Chain Activities
02
● JIT/Physical Inventory/VMI
● Third Party Logistics(3PL)/Self-Managed Logistics
● Information Management
Supply Chain Management03
13. 13
● Processes & activities that add value
● Wastes are synonymous to non-value add
● Delays & Waiting period
Value Add & Non-Value Add
● Direct activities creates value by themselves
● Indirect activities supports smooth operation
● Quality assurance sub-activities
Direct & Indirect Goods/Services
● Make or Buy
● Price - Cost = Margin
● Competitive Advantage
Price & Cost
SUPPLY CHAIN MGT.
14. WHEN YOUR
SUPPLY CHAIN IS
NOT WELL
ALIGNED WITH
STRATEGIC
GOALS.
Lack of online shopping at a time when
rivals were expanding their e-commerce
operations.
ONLINE SALES
Stores were understocked, limited product
variety.
INVENTORY
Higher price than competitor’s price
PRICE
Competitors cut down price, stepped up
offerings to attract unsatisfied Target
customers. Loss of competitive advantage.
COMPETITIVE ADVANTAGE
TARGET-CANADA FAIL
Expect More, Pay Less
16. 16
Process measures are not in place, jobs and
structures are based on traditional functions, not
horizontal processes.
Ad-Hoc
The company and vendors are cooperating at
process level. Organizational structures and jobs
are based on process.
Integrated
Competition is based on multi-firm networks. A
horizontal customer-focused , collaborative
culture is firmly in place.
Extended
SUPPLY CHAIN PROCESS MATURITY
17. 17
● Big Data
● Predictive Analytics
● Supply Chain Optimization
Supply Chain & Procurement Analytics
● Breaking down silos and integrating functions
● Adaptive supply chain
● Collaboration among trading partners
Innovation Leadership
● Robotics & Automation
● Internet of Things
● Blockchain
Digital Transformation of Supply Chain
EMERGING SCM ROLES
19. ARCHIE
Supply Planners are responsible for forecasting and
replenishment planning associated with
production.
Supply Chain Planners
01
A Buyer identifies and procure goods and
services by identifying client's needs, researching
suppliers, negotiating for prices, purchasing and
facilitation of goods and service delivery.
Buyer/Purchase
02
Inventory control coordinators perform all functions
that pertain to replenishment of store inventory and
maintenance of perpetual inventory for the store.
Inventory Control Coordinator03
SCM CAREERS
20. ARCHIE
A Logistics Coordinator facilitates receiving and
storing, moving and shipping of supplies for
effective and efficient flow of processed orders.
Logistics Coordinator
01
Shippers/Receivers ship, receive and record
the movement of parts, supplies, materials,
and equipment .
Shipper Receiver
02
Demand planners are responsible for all
forecasting activities associated with customers
and products.
Demand Planners
03
SCM CAREERS
21. 21
CRITICAL SKILLSETS.
● Examining data with analytical tools
● Read observable trends upon which we may act
● To examine detail , discover patterns and provide explanation
Analytical
01
● Ability to influence a successful outcome out of any situation
● Ability to see a desirable future and organize resources to
accomplishment
Leadership
02
● To pass across a message, an information /idea to others through a medium
● Presentation & Public Speaking
● Verbal Communication (Phone Calls, Face-Face & Meetings/Conferences)
Communication
03
22. 22
CRITICAL SKILLSETS.
● Two parties or more with different interests engage in discussions
in order to establish an agreeable outcome for each party
● Communicate to influence decisions that supports your interest
Negotiation
04
● Policy, Procedures & Manuals
Development
● Strategic Formulations
● Document/Knowledge Management
Organizational
05
● Identify risk, root-cause of problems
● Continuous Improvement
● Develop sustainable solutions
Problem Solving06
23. 23
CRITICAL SKILLSETS.
● Accounting & Finance
● Law & Business Administration
● Engineering & Technology
Technical
07
● Initiating & Planning of Budget, Procurement, Schedule
● Execution & Monitoring of Projects
● Project Close-Out
Project Management
08
03
● Provide answers to customer’s enquiry
● Ensures agreed customer service level is maintained
● Listens to constructive feedback from customers
Customer Service
09
24. 24
SCM CAREER
DEVELOPMENT
Academic Programs in SCM & Procurement
● Certificate, Supply Management Training (SMT)
● Diploma , Robertson College
● Bachelor Degree
● MBA
Professional Designations
● APICS (North America)
● SCMA (Canada)
● MCIPS (UK,Reciprocity)
● PMI (Global Standard)
Specialties & Career Progression in SCM & Procurement
● Procurement
● Logistics/Distribution
● Inventory Management
● Production Planning & Control
25. 25
JOB-SEARCH RESOURCES.
CAREER COACHING TRAINING/WORKSHOPS PORTALS SOCIAL MEDIA
● Career Plan & Assessments
● Resume Review, Job Application Sessions
● Interview Readiness & Mock Sessions
● Intro to Supply Chain & Procurement Career Overview
● Supply Chain & Procurement Career Bootcamp
● Supply Job-Search Workshops
● SupplyJobs Academy Skills Workshops
● www.supplyjobs.ca
● SupplyJobs Quizlet Class
● SupplyProjects
● Supply Jobs - Home | Facebook
● LinkedIn SupplyProjects Group
● SupplyJobs Academy Group
OTHER RESOURCES
● Slideshare Resource
● Eventbrite Page
● Abiodun Oke ‘s Profile
26. Supply Chain & Procurement Management
Project & Program Management
ERP & E-Procurement Systems
Project Management Consultants
Supply Chain & Procurement Consultants
Business Process Outsourcing
E-Commerce & E-Procurement Systems
ERP Systems Implementation
Project Management Solutions
TRAINING
PROJECT MGT. CONSULTANTS
BUSINESS SYSTEMS DEVT.
CERIAL
PROJECTS INC.
27. BUILDING A GLOBAL SUPPLY
CHAIN OF PROJECT EXPERTISE
VISION
@cerialprojects
cerialprojects
facebook.com/cerialprojects
supplyprojects
info@cerialprojects.com
29. 29
ABIODUN OKE
B.Eng , PMP, SCMP
Abiodun Oke is a Supply Chain Management Consultant ,
Instructor, Career Coach and the Founder of Cerial Projects
Services, a startup in supply chain & project management
training, consulting and business process outsourcing.
Abiodun Oke has developed procurement policies and sourcing
strategies for the public sector of Canada in various capacities
including as a Senior Purchasing Consultant for science and
research infrastructure projects , prior to his immigration to
Canada, he executed several sourcing projects for oil and gas
services deployed on multi-million dollar projects in Nigeria.
Abiodun Oke is a very passionate career coach , he mentors
professionals in Canada and across several countries for
successful job search and career development in supply chain
and project management.
CAREER PROFILE