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What Is This?
• A unique set of content marketing templates and checklists
  that you can utilize immediately to begin, enhance, or
  optimize your current content strategy.

• Each template includes a brief introduction, and key points
  are explained, but this is mostly about jumping in and just
  doing it!

• This is an Action Plan; templates to plan, write, promote,
  and optimize content for lead generation and sales!
What Do I Get?
•   Planning Templates: Situation Analysis, Competitive Analysis,
    Value Proposition, Buyer Personas, Content Mapping

•   Lead Generation Templates: Keyword Research, Paid Search Ads,
    SEO, Website Content, Landing Pages

•   Lead Nurturing Templates: Email Marketing, Nurturing Flow
    Development

•   Content Calendars: Blogging, Social Media, Content Promotion

•   Content Itself: Blogs, White Papers, Webinars, Case Studies,
    Videos, Press Releases

•   And More!
First; What is Content Marketing?
 “Content marketing is the art of understanding exactly what your
customers need to know, and delivering it to them in a relevant and
compelling way to grow your business” Joe Pulizzi, Founder Junta42,
Content Marketing Firm

“Content marketing is the art of creating, curating, and distributing
valuable content, combined with the science of measuring its impact on
awareness, lead generation, and customer acquisition” The Grande Guide
to B2B Content Marketing from Eloqua

 “Content marketing is the creation and sharing of content for the
purpose of promoting a product or service” Marketo

“Content marketing is the process of communicating relevant
messages to specific target audiences and personas throughout their
individual buying cycles with the goal to inform, educate, and persuade
prospects to eventually become sales due to the expertise and thought
leadership you present in a timely, frequent, and orderly manner” Paul
Mosenson, NuSpark Marketing (me!)
Quality Content…..



•   Develops trust    •   Drives traffic   •   Educates and
    by providing          to websites          informs as
    buyers with           and landing          the lead
    info that helps       pages;               develops, the
    them make             persuades            fuel of a
    decisions and         prospects to         robust lead
    reducing              convert via          nurturing
    organizational        forms                program
    risk
The First Template
We get started with our first template; a checklist covering an overview of
what good content marketing is. This checklist gives an overview of what
makes good content marketing. By following these content marketing
principles, you’ll be on your way to turning your business into a lead
generating machine.


Of upmost importance:

•Create a topic that is interesting, problem-solving, and represents your
brand

•Summarize with a key take-away and call-to-action for conversion

•Content should be shareable; that means appealing, relevant, and
contains key benefits

•Have a plan for conversation; engage audiences and provide timely
feedback

•Measure via relevant business KPIs and conversational measures
Non-Promotional                    Relevant to Your Reader         Answers a Business Question

            Well-Written                            Organized                       Has a Purpose

   Supports Your Company Brand               Credibility; Builds Trust        Provides Proof of Expertise

Assists Buyers Through Purchase Cycle         Think Like a Publisher                Be Committed

   Understand Needs of Prospects              Have an Editorial Plan             Make it Interesting

            Keep it Fresh               Make it Findable on Search Engines      Consider Syndication

            Call-to-Action                         Measureable                        Shareable
Situation Analysis
This is where you start. Fill in the blanks on the following template
covering your firm’s business challenges, goals, and market
conditions. The comment field is for any additional issues and
notes that affect your answers to each question on the template.
By understanding or re-evaluating the market conditions you gain
an overview of the work that needs to be done to update your
message and approach for lead generation with content
marketing.
Question                  Answer   Comment


What Are Your Key Business Challenges?




What were your most successful
products/services over the past year and
why?




What were your least successful
products/services over the past year and
why?




What Are Your Competitive Advantages?




What Are Your Competitve Disadvantages?
Question                    Answer   Comment


Describe Your Company's Mission in One
Sentence.. Why Do You Exist?




What Is Your Value Proposition and How Do
You Prove It?




Does your firm have any financial
constraints when it comes to increasing
inbound marketing and demand generation
expenditures?




What Market Conditions Exist That Support
Your Growth Plans?




What Market Conditions Exist That Hinder
Your Growth Plans?
Competitive Analysis
Fill out a template for each of your competitors, and compare their
place in the market and approaches to yours. This will help
determine or reassure your positioning in the marketplace, or find
new opportunities we can focus on.
Question                   Competitor   Your Firm


Who Is Your Competitor for this Analysis?




What Is Your Geographic Target?




What Industries Do You Serve or
Emphasize?




What Is Your Brand Reputation?




How Are Your Key Products/Services
Similar?
(Attributes, functionality, pricing)
Question                    Competitor   Your Firm


How Do Your Key Products/Services Differ?
(Attributes, functionality, pricing)




What Elements on Their Website Stand
Out as Compared to Yours?
(visuals, content downloads, calls-to-
action, case studies, testimonials, etc)


What keywords does the competitor use on
their page titles and meta descriptions
compared to yours? (Right-click Mouse,
Click “View Source” and scan the code of
the home page)



What Marketing tactics have you seen from
your competitor? (print, mail, email, paid
search, banners, content giveaways,
webinars, video)



Does the competitor have a blog that’s
frequently updated and a robust social
media presence? (Check Twitter, Facebook,
Google+ activity)
Why Prospects Buy From You
Why do prospects buy from you rather than your competitor? What
makes you different? We now look at your own product or products,
and evaluate what problems they solve, and what makes your
solutions unique. By identifying these early on, they become the
underlying themes throughout your messaging. In essence, we’re
developing or substantiating your value proposition.
Solution/Product/Service   What Needs It Solves   Why Should Prospects Buy It   Why Buy It From You
Target Audience, Buyer Persona,
      and Content Mapping
Next, we need to identify who your target audiences
are, what needs they have, what challenges they face,
and how you can help solve their business problems
with content.
    • Target audience; who your solutions are intended for
    • Buyer persona; what their needs are; and what their buyer
      behaviors are
    • Content mapping; the method of matching relevant content
      to each of your personas throughout their buying cycles
Target Audience; Buyer Persona
We need to understand not just who the profiles of your prospects
are, but what they face in their jobs, what challenges they have,
and then how they research solutions. Each question on the
template leaves room for a primary answer and a secondary
answer.

Some of the information will take some digging; speak to your
current customers- talk to sales- listen to social media activity-
read articles and posts that pertain to your audience, read what
your competitors are saying, network with key audiences.
Question                        Primary Answer   Secondary Answer


Industry & Job Title




Role :
Key Decision-Maker, Influencer, Buyer



Key Job Responsibilities




Who Does He Sell To? Titles, Industries,
Size




How Is His Job Measured?
(sales, efficiency, productivity, results, ROI)
Question                   Primary Answer   Secondary Answer


Business Needs
( improve efficiency, better management,
increase department ROI, more sales,
upgrade technology)



Job Frustrations & How They Currently
Manage it
(Older technology, lack of efficiency, too
much effort; not enough time, lack of
resources, lack of support)


Drivers to Purchase
(Budget, departmental improvement,
benefits, cost-savings, productivity
opportunity)


Media Habits and Usage
(What do they read, what content they
consume, how do they research, social
media usage, what keywords they use)



Typical Buying Cycle (Months between
interest to purchase)
Persona Q&A
Each persona will have a number of questions as it pertains to their buying stage and expectations when
reading content. By answering the questions prospects may be asking, you get ideas and topics for
content development.

Stage 1:   Early stage questions are more informational and educational focused.
Stage 2:   Mid-stage questions focus more on evaluation and risks; audiences are looking to solve specific
problems   now.
Stage 3:   Later stage questions focus on validation and specific solution needs. They’re getting ready to
buy.

Examples:

Title: COO
Stage 1: How will this contribute to revenue growth? Will this make me more competitive versus
competition? Is this issue impacting my industry?

Stage 2: What specific needs does this solve? Which solution provides the most value? What are my
solution options?

Stage 3: How long will it take to implement the solution? Have you done this for similar firms?

Title: CIO
Stage 1: How will this affect our current infrastructure? How does this make what we do more efficient?
What If I stay status-quo?

Stage 2: Which firms provide the most expertise that pertain to my needs? What do my peers say? Are
there any risks if I change?

Stage 3: How good is the customer support? How do I manage the transition?

Give it a shot. By knowing the questions your prospects may ask; it gives us huge hints on how to
develop content that serves their needs.
Buying Stage              Questions/Challenges            Answers/Solutions

                             How does this information affect my
                             business?

Early Stage Questions




                             What are the benefits of
                             buying/updating/changing? How do I know
                             the vendor can solve my business
                             challenges?
Mid-Stage Questions




                             Which vendors/solutions satisfy my needs
                             and why? How do I know the vendor can
                             solve my business challenges?
Later Stage Questions
Content Mapping
Now we take all of this knowledge of your solutions and targets, and map
the messaging toward each persona’s buying stage. First, we’ll review what
you already have, then identify new topics. This part will take some time
and effort in order to prepare content topics for every buying phase.

Each topic must have a purpose, whether it be educational, showcasing
expertise, or supporting evidence that builds additional credibility. The
content mapping templates include a column on Content Purpose if you wish
to utilize it to identify the focus of the content:
•          Education
•          Expertise
•          Evidence

Potential formats can include white papers, webinars, case studies, articles,
blog posts, videos, eBooks and more.

By the way, if a content asset targets multiple personas; that’s fine, as long
as the research supports it, and each persona uses the same language.
Matching Content with Buying Stage
To help guide you on which buying phase to map your content, follow this guide:

Awareness: The prospect has begun the research phase but is not actively pursing change yet. Present industry
views, address business problems in your industry, introduce innovations, educate on processes.
Inform and educate your prospects. Your messaging with influence prospects that they indeed have a
need.

Need Identification: Prospects are now educating themselves further on their needs and how change will affect
his firm. Focus more on problem-solution content. Begin introducing your solution but make sure your content
continues to educate and use industry stats and trends to support your position. Clearly explain the benefits of
change.

Research: The audience is now firmly aware of the need and is now researching potential solutions. You content
needs to demonstrate your expertise. Showcase your solutions; show how you solution solves problems and reduces
risk. Combine education with your solution.

Reassurance: The business case for change has been established in the prospects’ mind. Continue to show your
expertise. Showcase demos. Introduce case studies. Compare yourself with competitors. Prove to your audience
that you have the expertise and experience.

Validation: Your firm is now being considered. Continue to showcase your knowledge and thought leadership, and
make sure your website content supports your value. More Case studies, testimonials, and promotional offers
reside here.

Use your best judgment when mapping content. Think about your prospect and provide a logical order of
presenting your content that makes sense. You’re telling a story that begins with education and ends in persuasion.
Buying Stage   Current Topics/Assets   Content Purpose   Current Format



Awareness




Need Identification




Research




Reassurance




Validation
Buying Stage   Topics   Content Purpose   Potential Formats



Awareness




Need Identification




Research




Reassurance




Validation
Final Content Map
Once we know what content we have, what content needs to be refreshed,
and what new content is needed, we need to summarize all this. So this
template is a combination of the existing content with new content and will
act as a master list of the assets. Using this template is a must when
planning lead nurturing and drip email campaigns which will be addressed
again later.

Remember to match up each topic with a planned format or formats (they
can be repurposed), such as white paper and webinar.

Also, this IS a template. Your final map will be longer and more extensive by
the time you’re all finished. Again, organize each map by persona.
Buying Stage   Topics   Formats



Awareness




Needs Identification




Research




Reassurance




Validation
Downloadable Content Checklist
When you are performing a content audit, it’s one thing to have
some content that can be continued to be used to drive
engagement, but it’s also good practice to audit that specific piece
of content and make sure it’s useful, it’s quality, and it’s findable.
That’s what the next template will do. Review your current content,
and make notes as action items if changes need to be made.
Item                    Yes /No   Next Step/ Action Needed

 Is the Content Useful to the Target
Personas?

Is the Content Accurate and Up-to-Date?

Is the Content Written or Produced
Professionally?

Is the Content Easy-to-Read/View and
Organized?

Is the Content Being Used?
(Check analytics and sharing metrics)
Does the Content Have Relevant Keywords
for SEO?

Is the Content Interesting and Engaging?

Can the Content be Repurposed in Other
Formats?

Does the Content Include Sharing
Elements for Social Media?

Does the Content Include Meta-Data for
Online Publishing?
Keywords and SEO

Now that you know what you do, what makes you unique, who
you’re marketing to, and what content your prospects need to make
purchase decisions, those audiences need to find you. The goal is to
get them to your website so they can see how you solve their
business problems. The next section will showcase templates for:

– Keyword research; determining what words/phrases your
  prospects use to find you on search engines
– SEO. Integrating the keywords into the website front end and
  back end
Keyword Research
Keyword research is both an art and a science. Every SEO company has their own
methods in determining the best keywords for your content. Most use the same tools;
but it’s how you interpret those tools is where the art comes in.

That being said, the right keywords provide the seeds to all of the content you produce.
With the correct keywords, the following occurs:

     •Your website content relates to the needs of your target audience which drives
     engagement and turns them into leads.

     •Your prospects are attracted to your firm; your leads are persuaded to consider
     your firm; your sales opportunities are convinced to purchase.

     •Your content is found on Google and other search engines when prospects
     research symptoms of their problems and solutions to their needs.

     •A foundation is determined as a basis for social media, blogs, and other articles
     and messages that contribute to your brand and the problems you solve.
Keyword Templates
The following four templates begin the keyword research process. Utilizing online tools and
platforms streamline the process; but at the end of the day, you have to feel right as those
keywords relate to your solutions and how buyers look for you.

1. Keyword Discovery
Begins the process of determining what is, and should be the keywords that support your solutions.
For search and SEO, keep in mind “it’s not what you do- it’s what your prospects search for.”

2. Keyword Refinement
Keywords and phrases change throughout purchase cycles. Refining terms take your basic “seed”
terms and extend them into “long-tail” terms that are more relevant. Example: “lead generation”
is a seed word for me, and “b2b lead generation” or “paid search for leads” are refined or
complementary.

Early funnel long-tail terms are more informational: “lead generation ideas” “improving lead
generation”

Mid funnel long-tail terms are more into the consideration phase: “lead generation firms” “lead
generation tools”

Later funnel long-tail terms are terms that denote ready to purchase: “lead generation prices”
“best lead generation tools.” The term may even be the name of your firm.

You’ll want to use your best judgment. Google’s keyword tool can help with suggestions.
Keyword Templates
3. Keyword Determination
    From the list of complementary terms into this template, you can now rate your keywords as a step
    toward determining the best words for SEO. Rank each category from 1 to 3.

Relevancy: How relevant are the terms to your business. Example: “B2B lead generation” is a 3 on the
    relevancy scale for me, but a term “B2B marketing” may be a 2, since it’s so broad. Because I am
    in Philadelphia, the term “b2B marketing Philadelphia” becomes a 3 for relevancy.
Specific: This category measures how specific a keyword term is to your business. “B2B lead
    generation” is relevant but not specific. A high rank specific term would be “B2B lead generation
    firms” or “Content marketing lead generation.”
Competitive: Using Google’s Keyword Tool, a measure of keyword competitiveness is shown. Keywords
    with low competition get the highest 1-3 rank. This is the easiest method to measure keyword
    competition.

    By adding up the 3 levels, you can determine those keywords that are not just relevant to your
    solution via the purchase funnel, but also most likely to appear highly on search engines.


4. Keyword for SEO
    Finally, you want to make sure that your selected words are indeed searched for a decent amount
    of times each month. The final template, in conjunction with Google’s keyword tool or a paid tool,
    will compare monthly searches for your terms with the total pages that Google indexes with those
    terms. By dividing the monthly searches with the Google index, the outcome is an SEO
    competition ratio. The higher the ratio, the more likely your search term can be optimized.
Item                           Results


 Internal Brainstorming. What does your product
do and what business needs does it solve?



External Sources. Industry trades, articles, social
media channels. blogs



Current Content and Website




Competitive Website Content and Meta Data
(keywords, meta descriptions)


Analytics data – keyword referrers


Research from customer surveys and
conversation; confirm the Buyer Language aligns
with your messages and content
Funnel Stage   Base Terms   Complementary Terms




Early Buying Phases




Middle Buying Phases




Later Buying Phases
Keyword/Phrase   Relevance (1-3)   Specific(1-3)   Competitive (1-3)
Keyword/Phrase   Monthly Searches   Google Indexed Pages   Ratio
Keywords and Websites: SEO
Now that the keyword research has been done; it’s time to implement the
keywords into your website or landing pages. The templates that follow
basically represent a content audit of your website. With regard to content
marketing, there’s two phases of SEO:

•On-page optimization. These are the elements visibly seen by a prospect.

•Off-page optimization. This is the site structure and meta tag information
needed to remind the Google bots that your website is about your keywords.

It’s the meta page description that shows when a user searches for your
firm or solution. Called a snippet, it should easily communicate your benefits
with the primary SEO keywords within the text.


The templates that follow begin with entering each major content URL of
your website. A column for action items exist to summarize what changes
need to be made, otherwise you can make notes on tweaks that need to be
done within the fields of the templates. In essence, it can also act as a
checklist as well.
Body Copy: Content length-
                   Compelling Headlines, sub-                                  between 400-800 words
Current Page URL    headlines with keywords     Easy to Scan; Bullet-points            ideally
Current Page URL   Keywords in Images (Alt tags)   Keywords in Page URL   On-Page Action Items
Page Description with primary
           Title Tag includes primary      keywords and under 75
Page URL            keywords                     characters             Off-Page Action Items
Overall Website Experience
Creating a compelling message structure drives engagement and
contributes to increased conversions. Even though this eBook is
focused on content, navigational and usability factors all are equal
contributors to the user experience. Thus, the next template is a
checklist that covers the most important factors that determine a
successful website experience.
Content-Message                          Content-Attributes                       Major Usability Points

    Headings Clear and Descriptive            Consistent Font Styles & Colors        Logo Placed Prominently and Clickable

 Most Important Content Above Fold           Emphasis Used Sparingly (Bold,           Good Text-to-Background Contrast
                                                  Underline, Italics)

        User Benefits Stressed                      Organized Logically                 Tag Line Communicates Purpose

         Timely and Relevant                 No Typos or Grammatical errors               Clear Path to Company Info

Too Much or Too Little Information on a    Font Size and Spacing Easy to Read          Navigation Labels Clear & Concise
                Topic

       Reflect Your Brand Voice           Credibility Sections: Testimonials/ Case       Easy-To-Find Calls-To-Actions
                                                           Studies

     Written In a Consistent Style                   Easily Scan-able                Links are Consistent & Easy to Identify
Paid Search; Clicks and Conversions

  Now we shift to content marketing and paid search. Generating
  quality leads through paid search requires the following to occur:

   • The keywords prospects query on search engines must be
     related to the content of your ads, or prospects won’t click.

   • The keywords prospects query on search engines, and the
     message in your ad text, must be related to the content of
     your landing pages, or prospects won’t convert.

  The templates that follow cover writing compelling ads for paid
  search, then how to write or audit landing pages that convert
  visitors into leads.
Ad Groups
Google Ad groups are tightly knit groupings of keywords that fall under the same
theme. Clicks occur when ads include the keywords within them. Ad groups fall into
campaigns. Campaigns are the products/solutions you are selling.

To develop the ad groups; it’s best to align those groups with the content offers and the
buying phases. Here’s an example of how to develop this.

Campaign: Lead Generation
Early Buying Phase: Informational
          Ad Group                       Content             Sample Keyword
          Paid search Early              Free eBook          Paid Search Strategy

Mid Buying Phase: Evaluation
         Ad Group                        Content/Offer       Sample Keyword
         Paid search Mid                 Free Demo           Paid search tools

Later Buying Phase: Validation
          Ad Group                       Content/Offer       Sample keyword
          Paid search Late               Free Trial          Paid search reviews
Buying Phase                Ad Group   Content Offers or Promotions


Informational Content: Funnel Entrance
Early Buying Phase




Evaluation Content: Mid-Funnel Level
Mid-Buying Phases




Validation Content: Later-Funnel Level
Later-Buying Phase
Writing Search Text Ads
Once the ad groups are structured, it’s time to write the ads. I suggest writing ads
before you add keywords do the group. Why? It’s the ads that will determine what
keywords to use, because the keywords you select must be within the ad for better
relevancy. So if there are synonyms or related words that describe your solutions, it’s
best to create unique ad groups for each related keyword term or keyword category.

For example, Terms such as Pay-per-click, paid search, and Adwords do not belong in
the same ad groups even though they are similar. I call them keyword themes. By
using themes, it will help you know how many specific ad groups you will actually need,
and how many ads to write. Ads should always be tested, so I suggest two ads per ad
group, focusing on a different benefit. All ads should focus on a key unique benefit or
feature, and a strong call-to-action for lead generation.

Example Ads:
Ad Group: Paid Search Tools                        Ad Group: Pay-Per-Click Software
Ad:                                                Ad:
Paid Search Tools                                  Pay-Per-Click Software
Do paid search more effectively,                   Save Time & Effort
Learn How; Free Guide                              Improve ROI; View Demo

Keyword Theme: “Paid search”                       Keyword Theme: “Pay-Per-Click”
Ad Group Name & Keyword   Compelling Headline   Key Benefit/Feature   Call-to-Action/Offer
         Theme              25 Characters         35 Characters         35 Characters
Conversion Landing Pages
Whether it’s paid search, social media, online advertising, or email
marketing, your landing pages must be optimized to persuade your
prospect to share their email address in exchange for content or
offers. Whether your landing page is within a website, a microsite,
or a single page, all conversion optimization efforts apply. Every
landing page must be aligned to your message that attracted
audiences to it in the first place.

In addition to your landing page; you should have a simple “Thank
You” page in order to measure conversions . This page can also
promote additional content assets and offer audiences the option to
join your social media networks.
Landing Page Message Plan
The first thing to do is assess your landing page needs. Use
the next template to align your campaigns and ad groups
(for paid search) with your target audiences and message
themes.

If you’re thinking about A/B split tests, this is the perfect
template to get you thinking about what content and
messages are worth testing.
Campaign Name / Ad Group   Targets/Personas   Topic/Theme   Key Messages/Benefits
Landing Page CTA
Next, you want to determine your CTAs or call-to-actions.
For lead generation, it’s not just what your offer is, but how
to promote that offer and convince audiences. Testing is key
here as well. You may list either one or multiple CTA
statements. CTA statements should be clear, consistent,
persuasive, create urgency and offer value.

Test statements such as:

Download Free Paper Now
Limited Time Free Trial
Get 10% Off Now
Learn More Immediately
Watch Demo
Try for Free
Landing Page Name/Version   Content Download, Event, or Offer   Call-To-Action Statements
Landing Page Checklist
The next template allows us to review the key elements of a
properly programmed landing page and make updates if
need be.
Landing Page Element              Yes/No   Action Items

Headline Message Matches Ad or
Campaign intent

Emotionally Persuasive Content

Easy to Click CTA with Minimal Effort-
Above the Fold Too

 Trust Content- Endorsement and
Testimonial

Content Focus on Value & Benefits- Not
too Long (4-5 benefits max)

If Exists, Embedded Video Short (15 sec)
and Works on all Browsers

Content Easily Laid Out and Includes
Bullet-Point Benefits

Look/Feel Attractive, Simple, and
Focused

Web Form Short (5 fields at most) with
Minimal Required Fields.

Analytics Code Installed on Page and
Thank You Page as well as any
Conversion Code on Thank You Pages
Blogging
Now we move on to blogging. A blog is an ideal complement to
your website. Blogs provide a number of benefits for lead
generation:

•Provides fresh content; a true SEO benefit
•Establishes you and your firm as industry and thought leaders
•Builds new traffic to your website
•Allows a platform for dialog with your readers
•Ability to cross-sell or generate leads with sidebar offers
•Useful as a lead nurturing tactic via email marketing

The first thing is to build an editorial calendar, and that means
developing a topic list.
The first template includes some ideas and strategies to help the
idea process.
Industry Research               Reformat Press Release           Showcase How-To” Videos

     Discuss Industry Problem           Repurpose Case Study              Review a Book or Article

     Interview Industry Leader             Find Guest Posts              Discuss a Specific “How-To”

 Cover Industry Events and Shows        Discuss Future Trends                   Tips & Tricks

 Promote Your Content (Tactfully)      Ask Questions to Readers             Review Unique Tools

Give an Opinion on an Industry News
               Event                  Make a List (Top 7 Reasons)   Provide an Informative Industry Guide

   Monitor Social Media for Ideas     Repurpose Existing Content      Comment on Someone Else’s Blog
Blog Templates
The following briefly describes 3 more templates for your blog
strategy

Blog Development Checklist
Once you have drafted a list of ideas, follow the checklist template
as a guide t o make sure your post is on target strategically, is
searchable, includes keywords, and engages audiences.
Blog Calendar
Then, plan your posts on a quarterly editorial calendar. The
template assumes there are multiple writers, so posts can be
assigned to each writer with a deadline for submission.

Blog Promotional Checklist
The final blog template is a checklist to make sure your blogs are
promoted properly through various channels
Blog Element                 Yes/No   Action Items

Persona Target or Targets

Purpose of the Post

SEO Keywords to Include in Title,
Content and Meta Tags

Post Title that Denotes Usefulness
First Sentence- Hook Readers to Read
More

Key Points To Get Across (List up to 3)



Relevant Photo or Graphic
Do the Links in the Blog Work?
Does the Blog Link to About Us and
Contact Info?
RSS and Subscription Feeds Visible?
Social Media Sharing Widgets
Finish Blog with a Question or a Request
for Comments
Post Categories
Post Date   Topic   Assignment   Deadline
Tactic                    Yes/No   Action Items

Publish on Facebook. (Social RSS,
Networked Blogs Most Popular)

Promote on Twitter (Using URL
shorteners). Post at Different Times and
Days
Promote on LinkedIn and Google+ as
status updates. Share with Public,
Circles, Groups

Promote in E-newsletters and Email
Communication

Comment on other Blogs and Direct
Audiences to Your Blog Link

Create Relationships with Content
Syndication Sites for Increased Reach

Make Sure Social Bookmarking Sites are
Easily Found for Each Post

Blog Links Should be Presented on any
Lead Generation Thank You page

New Blog Posts can be Promoted on Your
Home Page

Use URL Shortener analytics and Google
Analytics to Measure Blog Reach,
Shares, and Performance
Email Marketing
Email Marketing is another key part of content strategy. There
 .
are many factors that determine a successful campaign. Only by
testing the multitude of elements can campaigns be optimized.

Two templates cover email marketing:

Content Strategy: Subject lines, calls-to-action, and the
content itself

Execution Strategy: List purchase and segmentation, landing
pages, metrics and measurement, deployment strategy.
Item                     Yes/No   Action Items

Subject Line: Concise; Urgency, Test
Messages and Track Opens

Content Focus: Relevant, Interesting,
and Timely

Test Personalization if Appropriate

Content Clear, Concise, and To-the-
Point: Scan-able Content Blocks

Test Offers, Measure, Optimize for
Future

Simple, Clear Persuasive Call-to-Action
Statement- Above Fold

Spam Terms Eliminated- Follow Can-
Spam Compliance

Social Media Sharing Buttons Included

Simple Unsubscribe Process Included

Inclusion of Appropriate Graphics, White
Space and Look/Feel that Attracts
Readers
Item                    Yes/No   Action Items

Have Your Goals Defined: Purchase,
Lead Generation, Web Traffic.
Subscribers. Have KPI Goals Prepared

List Management: Which Segments to
Send to; Does Your Message Pertain to
Those Segments?

Is Your Landing Page Focused on the
Specific Email Campaign?

Plan and Test Various Days/Week, Time
of Day for Deployment; Track Metrics

Purchased Lists; Buy From Reputable
Source; Ask About Frequency of
Updates; Allow Opt-In mechanisms

Measure KPIs; Open Rate, Click Through
Rate, Conversion Rates by each
Variable; Measure ROI

Test Email on Mobile Devices and
Browsers

Make Sure Links in Email Work and are
Tagged Properly for Analytics

Remove Bounce and Bad Emails
Immediately
Lead Nurturing Implementation
 Lead Nurturing is the practice of maintaining contact with leads not ready to buy
 immediately by offering relevant content through a variety of channels (mostly email),
 and guiding those leads into becoming opportunities.

 Lead Nurturing increases sales-ready leads, shortens sales cycles, and reduces
 opportunity leakage (leads that leave your funnel). Through the distribution of ongoing
 quality content, eventually your leads will be sales-ready (they will be identified as
 qualified via lead scoring).

 Lead Nurturing involves two types of email marketing campaigns:

 •Drip: These are planned email campaigns scheduled on an ongoing basis. Timing of drip
 campaigns depends on your business goals. If a prospect engages in content, I like to
 send a drip campaign 15 days later. For an inactive prospect, I like to send a drip
 campaign monthly. In reality, the timing of a drip nurture all depends on the nature of
 your business, feedback from sales, and your own feel on how often your prospects want
 to see your emails.

 •Trigger: These are emails that are sent when certain events occur, like content
 downloads, page visits, or registrations. Trigger emails allow almost real-time
 communication, and thus are automated based on prospect behavior.

 Lead Nurturing is best executed via Marketing Automation (Which I addressed via an older
 eBook and available on the NuSpark Marketing website). Since this a content marketing
 action eBook and not a theory eBook, we’ll get right to implementing all that content we
 have developed based on the content maps I presented earlier.
Lead Nurturing Design
The next series of templates will begin the process of developing your lead
nurturing plan via Marketing Automation. Many Marketing Automation
platforms vary in functionality, but all share the basics of building lead flows;
or the distribution of content in a strategic order by buying phase, from
awareness to validation. These are basic but will give you an idea of how to
develop a simple nurturing flow. It’s not easy, and does take some logical
thinking to develop an ideal nurture flow. Always be testing.

As a prelude to building lead flows, it is assumed (if not call us!) that the
following has occurred:

•Marketing and Sales have agreed on how a sales-ready lead is defined.
•There is a lead scoring system in place so that content can be distributed to
leads. that continue to be qualified throughout the purchase funnel.
•There is a qualification process to separate “names” from “qualified
prospects.”
•You have a marketing database cleaned and segmented.
•The buyer personas have been identified and there’s a wealth of content
assets, posts, and articles ready to be housed within the Marketing
Automation platform.
•Lead Activity is tied into the CRM so that Sales are alerted when leads
engage with content so that follow-up calls can be made.
Lead Nurturing Flow Setup
First thing to do is to recap your personas and the list of content assets that
target those personas, in order of buying phase. We suggest you start with
stage 2 content, Needs identification, since initial Awareness content is what
brought prospects to convert into leads in the first place. Your awareness
content should be housed in Marketing Automation anyway as a strategy to
re-activate initial leads who do not respond to next phase emails.

Then, you will identify the name of the email campaigns that will distribute
that content. Email campaigns can be named by the landing page/content
campaigns or however you wish to identify the purpose of the content email.
Email campaigns need to be written, be short, be focused, and include an
easy-to-spot link to your content.

The first template also has a field for email subject lines. Subject lines need
to be clear, direct, and communicate what the email is about. Subject lines
are ideal for testing because the Open Rate is the most important metric to
analyze as well as links clicked within emails.
Content Asset   Email Campaign   Subject Line
Lead Nurturing Flow Activity
The next two templates show the start of what happens when certain conditions
occur. With Marketing Automation, conditions like website visits and pages views
can affect lead score and content distribution activity, but for now, we look at
engagement due to the drip email campaigns.

The previous template showed you your list of email campaigns/content assets.
When you build your lead flows, you need to assign the content in the order you
wish but by order of buyer phase. As stated earlier, once a prospect downloads or
registers for awareness content, you will also need to assign a pause of a certain
amount of days. You might want to send those prospects the next drip email
campaign within a week to sense any further engagement (and warmer leads!).

So the next two templates showcase this kind of activity:
•Positive activity (meaning an open email AND a download/register), days to
pause, then the next activity, which should be a an email campaign/content asset
that strategically comes next in the flow. Remember, we’re telling a compelling,
persuasive story via email!
•Negative Activity (meaning the content was not clicked or read by the prospect),
days to pause, then the next activity you assign, either the same content with a
new subject line, or a new same-stage content asset.

(If we’re getting technical, contact me!- (610) 604-0639)
Email Campaign   Days to Pause   Next Action
Email Campaign   Days to Pause   Next Action
Content Promotion Plan
Like the blog promotion checklist presented earlier, your
content can be promoted via a number of channels.
Prospects are always in various stages of their buying
cycles, so it’s fine to promote content that targets all buying
phases. The template is categorized by social media, paid
marketing, and other channels.
Social Media                           Paid Media                   Other Channels

LinkedIn Status-Personal and Company              Paid Search                Email via Newsletters
                 Page

Google+- Personal and Company Page           Online Display Banners         PR Outlets (i.e. PRWeb)

      Facebook Business Page                Newsletter Sponsorships                Bloggers

            Twitter Posts              Email List Purchase and Deployment        Trade Shows

     YouTube or Vimeo if Video                     Direct Mail               Content Syndication

Other Targeted Social Media Channels            Traditional Media               Your Own Blog
Social Media Content Calendar
Because of all of the myriad of channels and formats, it is helpful to utilize a social media calendar
to organize posts and the promotion of your content. Our own monthly template that follows
includes the following fields:

•Category: This is a top-line way to organize content themes. Examples of categories are
industry news, problems-solutions, trade show/events, entertaining posts, product posts.

•Topic: This is the specific detail that describes your own content you are promoting, or content
that needs to be found via other channels worth sharing.

•Post Format: Simple- is it simple posts, images, videos, slides, or longer-form articles/blogs

•Keyword/Hashtag: For SEO, this represents the primary keyword that should be included in the
post headline or description. For Twitter, what is the main hashtag to use.

•Channels: Which social media channels will feature the post. For Twitter, can include how many
Tweets planned.

•Landing Page URL: The URL of the blog or landing page that houses your content.

•Tracking Link: A list of unique links, via URL shorteners like Bit.ly and or Google’s custom URL
builder for Google Analytics so that content can be tracked by topic and by channel.

•Post Date: The planned date for posting.
Landing   Tracking
Category   Topic   Post Format   Keyword/Hashtag   Channels   Page URL     Link     Post Date
Content Development Plan
When we develop content, we need to make sure the content fits into our clients’ overall
content marketing strategy. The content development template that follows makes sure
content managers stay on course. The fields are:

•Topic: What the content will be about.

•Purpose: What is the goal of the content. What is the Call-to-Action? Download? Register?
Thought Leadership?

•Buying Stage: Where the content fits within the funnel. Explained earlier.

•Format: Will this be a white paper, case study, webinar, eBook, or another format? How
many pages estimated?

•Planned Channels: It’s good to know if the content was to be on your website, or promoted
through social media, email,, and paid search.

•Related Needs: Reminds us if new landing pages, emails, or registration forms need to be
developed along with the content. Also a note if custom artwork, graphics, or photography may
be needed.

•Keywords: A reminder on the primary keywords to be incorporated within the content.

•Due Date: When it’s needed.
Topic   Purpose   Buying Stage   Format   Planned Channels Related Needs   Keywords   Due Date
Demand Generation Content
And now, the content itself. Content that attracts prospects; Content that converts them
into leads; Content that transforms them into sales via nurturing.

The following three templates cover:

Webinars: A before-during-after checklist

Downloadable, sharable content: A combination template with a checklist for white
papers, eBooks, and case studies.

Video Marketing: Another before-during-after checklist
Before                                   During                                    After

   Choose Your Audience & Persona                       Rehearse                     Prepare Exit Poll or Survey; Gauge
                                                                                                  Opinions

   Choose a Compelling Topic that        Multiple Speakers; audience remains        Upload to Slideshare.net; shows on
   Addresses a Business Challenge                      attentive                               LinkedIn too


Promote Value on Webinar Landing Page      Dynamic Content; Speak “Human”           Follow-up with Email or Calls, Email
                                                                                     includes link to Recorded Webinar.


On Signup Form; Profile Audience- May     Engage Audience; Polls, Q & A, Chat       House your Webinar on your Website
  Need to Tweak Content Based on
             Audience

  Enable Social Sharing on Thank You    Short Slides; Bullet Points; One Idea Per        Do a Summary Blog Post
                 Page                                     Slide


  Promote via Email and Social Media     Present Case Study or Industry Data        Record Webinar; Send to Prospects

 Send Reminder Emails to Registrants       Call-to-Action on Last Slide; Offer,      Lead Score Prospects in Marketing
                                                       Contact Info                             Automation
White Paper                                 eBook                                 Case Study

         Authoritative Style                          Casual Style                      Get Customer Permission

Topic: What Problem Are Your Solving?    Topic: What Problem Are You Solving?           Keep Customer Involved

                                          Write in a Personable, but Compelling            Follow an Outline-
     Conduct Accurate Research                            Style                         Problem/Solution/Results

     Specific “To-the-Point” Title      Have fun; Images- Animation, but focused   Hook Audience with Compelling Title

     Write an Organized “Story”            Follow an Outline; Stay Organized        Tie in Benefit With Your Solutions

  Include SEO keywords for Search           Keep the Target Audience in Mind       Ensure Customer is Typical of Your
              Engines                                                                       Target Market

     Use Bullet Points for Clarity          Consider Narration/Audio option             Include Lessons Learned

    Source Subject Matter Experts            Include Call-to-Action and Offer       Reward Customer with Framed or
                                                                                             Printed Copy

       Professionally Designed                   Professionally Designed            Professionally Designed; Graphs.,
                                                                                                  Charts

  Promote via Social Media, Ads, PR,    Promote via Social Media, Ads, PR, Email   Promote via Social Media, Ads, PR,
                Email                                                                            Email

  Utilize on Landing Page for Leads         Utilize on Landing Page for Leads       Utilize on Landing Page for Leads

  Place on Website Resource Section        Place on Website Resource Section       Place on Website Resource Section
Before                                            During                                                After

           Describe the Purpose/Goal                              Look Professional                       Use Quality Editing Software like Camtasia,
                                                                                                                   Windows Movie Maker

          Review the Target Audience                Consider Teleprompter; But Use Bullet Points;     Connect YouTube Channel with Facebook, Twitter,
                                                                    Don’t Read                                     Google+ for Sharing

    Video Length (less than 2 minutes ideal)      Use Quality HD Video Camera and Tripod; Camera        Upload Video Carefully and Optimize Title and
                                                         should have External Mic feature                    Description with Those Keywords


    Plan a Call-to-Action to Track Conversions     Use Lavaliere Mic for Best Sound Quality, and 3-      Embed Links to Your Website or Newsletter.
                                                            Point Lighting (Consult a Pro)                 Wordpress has Plug-ins That Can Help


Review the Keyword research to Tag and Describe           Be Conversational but Compelling             Besides YouTube Distribute on other Video sites
                  the Video                                                                                  like TubeMogul, Viddler, and Vimeo

      Use a Short URL/Title with Keyword          Consider Outside Talent for Voiceover and Added Test Promoting Your Video using Promoted Videos
                                                                  Professionalism                             Advertising on YouTube

   Create a YouTube Channel with Your Brand          Have Good Screen Recording Software like         For Editing, Use iStockPhoto Images and Music, and
                                                                    Camtasia                                    look at Animoto for Graphic Ideas

   Determine Style and Tone; Informational,       Focus on Valuable Content Relevant to Your Target Measure Views with YouTube Insights and Google
                 Entertaining                                                                                         Analytics
And Last, The Press Release
            Template
Finally, our last one, but certainly not least, our press
release template that covers planning, writing, and
promoting the release. PR can generate leads too!
Planning                                            Writing                                           Promoting

      List Target Publications & Websites                Utilize Keywords from SEO Research                      Online Distribution Services

    Get to Know Editors; Build Relationships           Main Keyword in Headline; To the Point.                On News Section of Your Website

       Make a List of Targeted Bloggers            Primary or Secondary Keyword in Sub Headline                  Email to Prospects & Clients

   Comment on Their Blogs; Follow Bloggers        Main Keyword in First Paragraph or First Sentence          Throughout Social Media Channels
                                                                   of Body Copy

Determine Which Online Distribution Services to     Explain Newsworthiness Simply; Write for the          Direct a Link on a Targeted Blog Comment
                    Use                                              Reader

 What Business Problem Are You Addressing?                     Avoid Marketing Jargon                      Send to Specific Bloggers in Your Market


       How Does Your Solution Solve It?                 Utilize Quotes from Within Company                      Repurpose Release Into a Blog

          Why Should a Reader Care?               Optimize release Title Tags, URL, Meta Description       Include Release Link Within Newsletters


          What Are the Key Features?               Clearly Showcase Contact Info and Social Media      Track External Links with Google URL Builder and
                                                                       Links                                Measure Clicks and Traffic To Your Site
Questions? Need Help?
   • Contact Paul Mosenson of NuSpark
     Marketing
   • pmosenson@nusparkmarketing.com
   • 610-604-0639
   • www.nusparkmarketing.com
   • @nusparkmktg


Happy to Help!
That’s my Job!
About NuSpark Marketing
• Digital eMarketing Firm focusing on lead
  generation, lead management, content marketing

• Founded in 2010; Team members average 20
  years of experience

• Philadelphia based; virtual team of experts

• Provides the process, content, and consultation
  for firms that implement marketing automation
  and demand generation
Acknowledgements
• The following folks provided inspiration in the completion of
  this eBook:
   – Ardath Albee, Marketing Interactions
   – Joe Pullizzi, Junta 42, Content Marketing Institute
   – Barbara Gago, Left Brain
   – Jessica Meher, Hubspot
   – Eloqua, Marketo, Silverpop, Pardot
   – Ion Interactive
   – Jeremy Victor, Make Good Media
   – Ann Handley, Marketing Profs
   – Peter J. Meyers, User Effect
   – Mitch Lapides, FulcrumTech, LLC
   – The NuSpark Marketing Team

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Content Marketing Strategy Templates

  • 1.
  • 2. What Is This? • A unique set of content marketing templates and checklists that you can utilize immediately to begin, enhance, or optimize your current content strategy. • Each template includes a brief introduction, and key points are explained, but this is mostly about jumping in and just doing it! • This is an Action Plan; templates to plan, write, promote, and optimize content for lead generation and sales!
  • 3. What Do I Get? • Planning Templates: Situation Analysis, Competitive Analysis, Value Proposition, Buyer Personas, Content Mapping • Lead Generation Templates: Keyword Research, Paid Search Ads, SEO, Website Content, Landing Pages • Lead Nurturing Templates: Email Marketing, Nurturing Flow Development • Content Calendars: Blogging, Social Media, Content Promotion • Content Itself: Blogs, White Papers, Webinars, Case Studies, Videos, Press Releases • And More!
  • 4. First; What is Content Marketing? “Content marketing is the art of understanding exactly what your customers need to know, and delivering it to them in a relevant and compelling way to grow your business” Joe Pulizzi, Founder Junta42, Content Marketing Firm “Content marketing is the art of creating, curating, and distributing valuable content, combined with the science of measuring its impact on awareness, lead generation, and customer acquisition” The Grande Guide to B2B Content Marketing from Eloqua “Content marketing is the creation and sharing of content for the purpose of promoting a product or service” Marketo “Content marketing is the process of communicating relevant messages to specific target audiences and personas throughout their individual buying cycles with the goal to inform, educate, and persuade prospects to eventually become sales due to the expertise and thought leadership you present in a timely, frequent, and orderly manner” Paul Mosenson, NuSpark Marketing (me!)
  • 5. Quality Content….. • Develops trust • Drives traffic • Educates and by providing to websites informs as buyers with and landing the lead info that helps pages; develops, the them make persuades fuel of a decisions and prospects to robust lead reducing convert via nurturing organizational forms program risk
  • 6. The First Template We get started with our first template; a checklist covering an overview of what good content marketing is. This checklist gives an overview of what makes good content marketing. By following these content marketing principles, you’ll be on your way to turning your business into a lead generating machine. Of upmost importance: •Create a topic that is interesting, problem-solving, and represents your brand •Summarize with a key take-away and call-to-action for conversion •Content should be shareable; that means appealing, relevant, and contains key benefits •Have a plan for conversation; engage audiences and provide timely feedback •Measure via relevant business KPIs and conversational measures
  • 7. Non-Promotional Relevant to Your Reader Answers a Business Question Well-Written Organized Has a Purpose Supports Your Company Brand Credibility; Builds Trust Provides Proof of Expertise Assists Buyers Through Purchase Cycle Think Like a Publisher Be Committed Understand Needs of Prospects Have an Editorial Plan Make it Interesting Keep it Fresh Make it Findable on Search Engines Consider Syndication Call-to-Action Measureable Shareable
  • 8. Situation Analysis This is where you start. Fill in the blanks on the following template covering your firm’s business challenges, goals, and market conditions. The comment field is for any additional issues and notes that affect your answers to each question on the template. By understanding or re-evaluating the market conditions you gain an overview of the work that needs to be done to update your message and approach for lead generation with content marketing.
  • 9. Question Answer Comment What Are Your Key Business Challenges? What were your most successful products/services over the past year and why? What were your least successful products/services over the past year and why? What Are Your Competitive Advantages? What Are Your Competitve Disadvantages?
  • 10. Question Answer Comment Describe Your Company's Mission in One Sentence.. Why Do You Exist? What Is Your Value Proposition and How Do You Prove It? Does your firm have any financial constraints when it comes to increasing inbound marketing and demand generation expenditures? What Market Conditions Exist That Support Your Growth Plans? What Market Conditions Exist That Hinder Your Growth Plans?
  • 11. Competitive Analysis Fill out a template for each of your competitors, and compare their place in the market and approaches to yours. This will help determine or reassure your positioning in the marketplace, or find new opportunities we can focus on.
  • 12. Question Competitor Your Firm Who Is Your Competitor for this Analysis? What Is Your Geographic Target? What Industries Do You Serve or Emphasize? What Is Your Brand Reputation? How Are Your Key Products/Services Similar? (Attributes, functionality, pricing)
  • 13. Question Competitor Your Firm How Do Your Key Products/Services Differ? (Attributes, functionality, pricing) What Elements on Their Website Stand Out as Compared to Yours? (visuals, content downloads, calls-to- action, case studies, testimonials, etc) What keywords does the competitor use on their page titles and meta descriptions compared to yours? (Right-click Mouse, Click “View Source” and scan the code of the home page) What Marketing tactics have you seen from your competitor? (print, mail, email, paid search, banners, content giveaways, webinars, video) Does the competitor have a blog that’s frequently updated and a robust social media presence? (Check Twitter, Facebook, Google+ activity)
  • 14. Why Prospects Buy From You Why do prospects buy from you rather than your competitor? What makes you different? We now look at your own product or products, and evaluate what problems they solve, and what makes your solutions unique. By identifying these early on, they become the underlying themes throughout your messaging. In essence, we’re developing or substantiating your value proposition.
  • 15. Solution/Product/Service What Needs It Solves Why Should Prospects Buy It Why Buy It From You
  • 16. Target Audience, Buyer Persona, and Content Mapping Next, we need to identify who your target audiences are, what needs they have, what challenges they face, and how you can help solve their business problems with content. • Target audience; who your solutions are intended for • Buyer persona; what their needs are; and what their buyer behaviors are • Content mapping; the method of matching relevant content to each of your personas throughout their buying cycles
  • 17. Target Audience; Buyer Persona We need to understand not just who the profiles of your prospects are, but what they face in their jobs, what challenges they have, and then how they research solutions. Each question on the template leaves room for a primary answer and a secondary answer. Some of the information will take some digging; speak to your current customers- talk to sales- listen to social media activity- read articles and posts that pertain to your audience, read what your competitors are saying, network with key audiences.
  • 18. Question Primary Answer Secondary Answer Industry & Job Title Role : Key Decision-Maker, Influencer, Buyer Key Job Responsibilities Who Does He Sell To? Titles, Industries, Size How Is His Job Measured? (sales, efficiency, productivity, results, ROI)
  • 19. Question Primary Answer Secondary Answer Business Needs ( improve efficiency, better management, increase department ROI, more sales, upgrade technology) Job Frustrations & How They Currently Manage it (Older technology, lack of efficiency, too much effort; not enough time, lack of resources, lack of support) Drivers to Purchase (Budget, departmental improvement, benefits, cost-savings, productivity opportunity) Media Habits and Usage (What do they read, what content they consume, how do they research, social media usage, what keywords they use) Typical Buying Cycle (Months between interest to purchase)
  • 20. Persona Q&A Each persona will have a number of questions as it pertains to their buying stage and expectations when reading content. By answering the questions prospects may be asking, you get ideas and topics for content development. Stage 1: Early stage questions are more informational and educational focused. Stage 2: Mid-stage questions focus more on evaluation and risks; audiences are looking to solve specific problems now. Stage 3: Later stage questions focus on validation and specific solution needs. They’re getting ready to buy. Examples: Title: COO Stage 1: How will this contribute to revenue growth? Will this make me more competitive versus competition? Is this issue impacting my industry? Stage 2: What specific needs does this solve? Which solution provides the most value? What are my solution options? Stage 3: How long will it take to implement the solution? Have you done this for similar firms? Title: CIO Stage 1: How will this affect our current infrastructure? How does this make what we do more efficient? What If I stay status-quo? Stage 2: Which firms provide the most expertise that pertain to my needs? What do my peers say? Are there any risks if I change? Stage 3: How good is the customer support? How do I manage the transition? Give it a shot. By knowing the questions your prospects may ask; it gives us huge hints on how to develop content that serves their needs.
  • 21. Buying Stage Questions/Challenges Answers/Solutions How does this information affect my business? Early Stage Questions What are the benefits of buying/updating/changing? How do I know the vendor can solve my business challenges? Mid-Stage Questions Which vendors/solutions satisfy my needs and why? How do I know the vendor can solve my business challenges? Later Stage Questions
  • 22. Content Mapping Now we take all of this knowledge of your solutions and targets, and map the messaging toward each persona’s buying stage. First, we’ll review what you already have, then identify new topics. This part will take some time and effort in order to prepare content topics for every buying phase. Each topic must have a purpose, whether it be educational, showcasing expertise, or supporting evidence that builds additional credibility. The content mapping templates include a column on Content Purpose if you wish to utilize it to identify the focus of the content: • Education • Expertise • Evidence Potential formats can include white papers, webinars, case studies, articles, blog posts, videos, eBooks and more. By the way, if a content asset targets multiple personas; that’s fine, as long as the research supports it, and each persona uses the same language.
  • 23. Matching Content with Buying Stage To help guide you on which buying phase to map your content, follow this guide: Awareness: The prospect has begun the research phase but is not actively pursing change yet. Present industry views, address business problems in your industry, introduce innovations, educate on processes. Inform and educate your prospects. Your messaging with influence prospects that they indeed have a need. Need Identification: Prospects are now educating themselves further on their needs and how change will affect his firm. Focus more on problem-solution content. Begin introducing your solution but make sure your content continues to educate and use industry stats and trends to support your position. Clearly explain the benefits of change. Research: The audience is now firmly aware of the need and is now researching potential solutions. You content needs to demonstrate your expertise. Showcase your solutions; show how you solution solves problems and reduces risk. Combine education with your solution. Reassurance: The business case for change has been established in the prospects’ mind. Continue to show your expertise. Showcase demos. Introduce case studies. Compare yourself with competitors. Prove to your audience that you have the expertise and experience. Validation: Your firm is now being considered. Continue to showcase your knowledge and thought leadership, and make sure your website content supports your value. More Case studies, testimonials, and promotional offers reside here. Use your best judgment when mapping content. Think about your prospect and provide a logical order of presenting your content that makes sense. You’re telling a story that begins with education and ends in persuasion.
  • 24. Buying Stage Current Topics/Assets Content Purpose Current Format Awareness Need Identification Research Reassurance Validation
  • 25. Buying Stage Topics Content Purpose Potential Formats Awareness Need Identification Research Reassurance Validation
  • 26. Final Content Map Once we know what content we have, what content needs to be refreshed, and what new content is needed, we need to summarize all this. So this template is a combination of the existing content with new content and will act as a master list of the assets. Using this template is a must when planning lead nurturing and drip email campaigns which will be addressed again later. Remember to match up each topic with a planned format or formats (they can be repurposed), such as white paper and webinar. Also, this IS a template. Your final map will be longer and more extensive by the time you’re all finished. Again, organize each map by persona.
  • 27. Buying Stage Topics Formats Awareness Needs Identification Research Reassurance Validation
  • 28. Downloadable Content Checklist When you are performing a content audit, it’s one thing to have some content that can be continued to be used to drive engagement, but it’s also good practice to audit that specific piece of content and make sure it’s useful, it’s quality, and it’s findable. That’s what the next template will do. Review your current content, and make notes as action items if changes need to be made.
  • 29. Item Yes /No Next Step/ Action Needed Is the Content Useful to the Target Personas? Is the Content Accurate and Up-to-Date? Is the Content Written or Produced Professionally? Is the Content Easy-to-Read/View and Organized? Is the Content Being Used? (Check analytics and sharing metrics) Does the Content Have Relevant Keywords for SEO? Is the Content Interesting and Engaging? Can the Content be Repurposed in Other Formats? Does the Content Include Sharing Elements for Social Media? Does the Content Include Meta-Data for Online Publishing?
  • 30. Keywords and SEO Now that you know what you do, what makes you unique, who you’re marketing to, and what content your prospects need to make purchase decisions, those audiences need to find you. The goal is to get them to your website so they can see how you solve their business problems. The next section will showcase templates for: – Keyword research; determining what words/phrases your prospects use to find you on search engines – SEO. Integrating the keywords into the website front end and back end
  • 31. Keyword Research Keyword research is both an art and a science. Every SEO company has their own methods in determining the best keywords for your content. Most use the same tools; but it’s how you interpret those tools is where the art comes in. That being said, the right keywords provide the seeds to all of the content you produce. With the correct keywords, the following occurs: •Your website content relates to the needs of your target audience which drives engagement and turns them into leads. •Your prospects are attracted to your firm; your leads are persuaded to consider your firm; your sales opportunities are convinced to purchase. •Your content is found on Google and other search engines when prospects research symptoms of their problems and solutions to their needs. •A foundation is determined as a basis for social media, blogs, and other articles and messages that contribute to your brand and the problems you solve.
  • 32. Keyword Templates The following four templates begin the keyword research process. Utilizing online tools and platforms streamline the process; but at the end of the day, you have to feel right as those keywords relate to your solutions and how buyers look for you. 1. Keyword Discovery Begins the process of determining what is, and should be the keywords that support your solutions. For search and SEO, keep in mind “it’s not what you do- it’s what your prospects search for.” 2. Keyword Refinement Keywords and phrases change throughout purchase cycles. Refining terms take your basic “seed” terms and extend them into “long-tail” terms that are more relevant. Example: “lead generation” is a seed word for me, and “b2b lead generation” or “paid search for leads” are refined or complementary. Early funnel long-tail terms are more informational: “lead generation ideas” “improving lead generation” Mid funnel long-tail terms are more into the consideration phase: “lead generation firms” “lead generation tools” Later funnel long-tail terms are terms that denote ready to purchase: “lead generation prices” “best lead generation tools.” The term may even be the name of your firm. You’ll want to use your best judgment. Google’s keyword tool can help with suggestions.
  • 33. Keyword Templates 3. Keyword Determination From the list of complementary terms into this template, you can now rate your keywords as a step toward determining the best words for SEO. Rank each category from 1 to 3. Relevancy: How relevant are the terms to your business. Example: “B2B lead generation” is a 3 on the relevancy scale for me, but a term “B2B marketing” may be a 2, since it’s so broad. Because I am in Philadelphia, the term “b2B marketing Philadelphia” becomes a 3 for relevancy. Specific: This category measures how specific a keyword term is to your business. “B2B lead generation” is relevant but not specific. A high rank specific term would be “B2B lead generation firms” or “Content marketing lead generation.” Competitive: Using Google’s Keyword Tool, a measure of keyword competitiveness is shown. Keywords with low competition get the highest 1-3 rank. This is the easiest method to measure keyword competition. By adding up the 3 levels, you can determine those keywords that are not just relevant to your solution via the purchase funnel, but also most likely to appear highly on search engines. 4. Keyword for SEO Finally, you want to make sure that your selected words are indeed searched for a decent amount of times each month. The final template, in conjunction with Google’s keyword tool or a paid tool, will compare monthly searches for your terms with the total pages that Google indexes with those terms. By dividing the monthly searches with the Google index, the outcome is an SEO competition ratio. The higher the ratio, the more likely your search term can be optimized.
  • 34. Item Results Internal Brainstorming. What does your product do and what business needs does it solve? External Sources. Industry trades, articles, social media channels. blogs Current Content and Website Competitive Website Content and Meta Data (keywords, meta descriptions) Analytics data – keyword referrers Research from customer surveys and conversation; confirm the Buyer Language aligns with your messages and content
  • 35. Funnel Stage Base Terms Complementary Terms Early Buying Phases Middle Buying Phases Later Buying Phases
  • 36. Keyword/Phrase Relevance (1-3) Specific(1-3) Competitive (1-3)
  • 37. Keyword/Phrase Monthly Searches Google Indexed Pages Ratio
  • 38. Keywords and Websites: SEO Now that the keyword research has been done; it’s time to implement the keywords into your website or landing pages. The templates that follow basically represent a content audit of your website. With regard to content marketing, there’s two phases of SEO: •On-page optimization. These are the elements visibly seen by a prospect. •Off-page optimization. This is the site structure and meta tag information needed to remind the Google bots that your website is about your keywords. It’s the meta page description that shows when a user searches for your firm or solution. Called a snippet, it should easily communicate your benefits with the primary SEO keywords within the text. The templates that follow begin with entering each major content URL of your website. A column for action items exist to summarize what changes need to be made, otherwise you can make notes on tweaks that need to be done within the fields of the templates. In essence, it can also act as a checklist as well.
  • 39. Body Copy: Content length- Compelling Headlines, sub- between 400-800 words Current Page URL headlines with keywords Easy to Scan; Bullet-points ideally
  • 40. Current Page URL Keywords in Images (Alt tags) Keywords in Page URL On-Page Action Items
  • 41. Page Description with primary Title Tag includes primary keywords and under 75 Page URL keywords characters Off-Page Action Items
  • 42. Overall Website Experience Creating a compelling message structure drives engagement and contributes to increased conversions. Even though this eBook is focused on content, navigational and usability factors all are equal contributors to the user experience. Thus, the next template is a checklist that covers the most important factors that determine a successful website experience.
  • 43. Content-Message Content-Attributes Major Usability Points Headings Clear and Descriptive Consistent Font Styles & Colors Logo Placed Prominently and Clickable Most Important Content Above Fold Emphasis Used Sparingly (Bold, Good Text-to-Background Contrast Underline, Italics) User Benefits Stressed Organized Logically Tag Line Communicates Purpose Timely and Relevant No Typos or Grammatical errors Clear Path to Company Info Too Much or Too Little Information on a Font Size and Spacing Easy to Read Navigation Labels Clear & Concise Topic Reflect Your Brand Voice Credibility Sections: Testimonials/ Case Easy-To-Find Calls-To-Actions Studies Written In a Consistent Style Easily Scan-able Links are Consistent & Easy to Identify
  • 44. Paid Search; Clicks and Conversions Now we shift to content marketing and paid search. Generating quality leads through paid search requires the following to occur: • The keywords prospects query on search engines must be related to the content of your ads, or prospects won’t click. • The keywords prospects query on search engines, and the message in your ad text, must be related to the content of your landing pages, or prospects won’t convert. The templates that follow cover writing compelling ads for paid search, then how to write or audit landing pages that convert visitors into leads.
  • 45. Ad Groups Google Ad groups are tightly knit groupings of keywords that fall under the same theme. Clicks occur when ads include the keywords within them. Ad groups fall into campaigns. Campaigns are the products/solutions you are selling. To develop the ad groups; it’s best to align those groups with the content offers and the buying phases. Here’s an example of how to develop this. Campaign: Lead Generation Early Buying Phase: Informational Ad Group Content Sample Keyword Paid search Early Free eBook Paid Search Strategy Mid Buying Phase: Evaluation Ad Group Content/Offer Sample Keyword Paid search Mid Free Demo Paid search tools Later Buying Phase: Validation Ad Group Content/Offer Sample keyword Paid search Late Free Trial Paid search reviews
  • 46. Buying Phase Ad Group Content Offers or Promotions Informational Content: Funnel Entrance Early Buying Phase Evaluation Content: Mid-Funnel Level Mid-Buying Phases Validation Content: Later-Funnel Level Later-Buying Phase
  • 47. Writing Search Text Ads Once the ad groups are structured, it’s time to write the ads. I suggest writing ads before you add keywords do the group. Why? It’s the ads that will determine what keywords to use, because the keywords you select must be within the ad for better relevancy. So if there are synonyms or related words that describe your solutions, it’s best to create unique ad groups for each related keyword term or keyword category. For example, Terms such as Pay-per-click, paid search, and Adwords do not belong in the same ad groups even though they are similar. I call them keyword themes. By using themes, it will help you know how many specific ad groups you will actually need, and how many ads to write. Ads should always be tested, so I suggest two ads per ad group, focusing on a different benefit. All ads should focus on a key unique benefit or feature, and a strong call-to-action for lead generation. Example Ads: Ad Group: Paid Search Tools Ad Group: Pay-Per-Click Software Ad: Ad: Paid Search Tools Pay-Per-Click Software Do paid search more effectively, Save Time & Effort Learn How; Free Guide Improve ROI; View Demo Keyword Theme: “Paid search” Keyword Theme: “Pay-Per-Click”
  • 48. Ad Group Name & Keyword Compelling Headline Key Benefit/Feature Call-to-Action/Offer Theme 25 Characters 35 Characters 35 Characters
  • 49. Conversion Landing Pages Whether it’s paid search, social media, online advertising, or email marketing, your landing pages must be optimized to persuade your prospect to share their email address in exchange for content or offers. Whether your landing page is within a website, a microsite, or a single page, all conversion optimization efforts apply. Every landing page must be aligned to your message that attracted audiences to it in the first place. In addition to your landing page; you should have a simple “Thank You” page in order to measure conversions . This page can also promote additional content assets and offer audiences the option to join your social media networks.
  • 50. Landing Page Message Plan The first thing to do is assess your landing page needs. Use the next template to align your campaigns and ad groups (for paid search) with your target audiences and message themes. If you’re thinking about A/B split tests, this is the perfect template to get you thinking about what content and messages are worth testing.
  • 51. Campaign Name / Ad Group Targets/Personas Topic/Theme Key Messages/Benefits
  • 52. Landing Page CTA Next, you want to determine your CTAs or call-to-actions. For lead generation, it’s not just what your offer is, but how to promote that offer and convince audiences. Testing is key here as well. You may list either one or multiple CTA statements. CTA statements should be clear, consistent, persuasive, create urgency and offer value. Test statements such as: Download Free Paper Now Limited Time Free Trial Get 10% Off Now Learn More Immediately Watch Demo Try for Free
  • 53. Landing Page Name/Version Content Download, Event, or Offer Call-To-Action Statements
  • 54. Landing Page Checklist The next template allows us to review the key elements of a properly programmed landing page and make updates if need be.
  • 55. Landing Page Element Yes/No Action Items Headline Message Matches Ad or Campaign intent Emotionally Persuasive Content Easy to Click CTA with Minimal Effort- Above the Fold Too Trust Content- Endorsement and Testimonial Content Focus on Value & Benefits- Not too Long (4-5 benefits max) If Exists, Embedded Video Short (15 sec) and Works on all Browsers Content Easily Laid Out and Includes Bullet-Point Benefits Look/Feel Attractive, Simple, and Focused Web Form Short (5 fields at most) with Minimal Required Fields. Analytics Code Installed on Page and Thank You Page as well as any Conversion Code on Thank You Pages
  • 56. Blogging Now we move on to blogging. A blog is an ideal complement to your website. Blogs provide a number of benefits for lead generation: •Provides fresh content; a true SEO benefit •Establishes you and your firm as industry and thought leaders •Builds new traffic to your website •Allows a platform for dialog with your readers •Ability to cross-sell or generate leads with sidebar offers •Useful as a lead nurturing tactic via email marketing The first thing is to build an editorial calendar, and that means developing a topic list. The first template includes some ideas and strategies to help the idea process.
  • 57. Industry Research Reformat Press Release Showcase How-To” Videos Discuss Industry Problem Repurpose Case Study Review a Book or Article Interview Industry Leader Find Guest Posts Discuss a Specific “How-To” Cover Industry Events and Shows Discuss Future Trends Tips & Tricks Promote Your Content (Tactfully) Ask Questions to Readers Review Unique Tools Give an Opinion on an Industry News Event Make a List (Top 7 Reasons) Provide an Informative Industry Guide Monitor Social Media for Ideas Repurpose Existing Content Comment on Someone Else’s Blog
  • 58. Blog Templates The following briefly describes 3 more templates for your blog strategy Blog Development Checklist Once you have drafted a list of ideas, follow the checklist template as a guide t o make sure your post is on target strategically, is searchable, includes keywords, and engages audiences. Blog Calendar Then, plan your posts on a quarterly editorial calendar. The template assumes there are multiple writers, so posts can be assigned to each writer with a deadline for submission. Blog Promotional Checklist The final blog template is a checklist to make sure your blogs are promoted properly through various channels
  • 59. Blog Element Yes/No Action Items Persona Target or Targets Purpose of the Post SEO Keywords to Include in Title, Content and Meta Tags Post Title that Denotes Usefulness First Sentence- Hook Readers to Read More Key Points To Get Across (List up to 3) Relevant Photo or Graphic Do the Links in the Blog Work? Does the Blog Link to About Us and Contact Info? RSS and Subscription Feeds Visible? Social Media Sharing Widgets Finish Blog with a Question or a Request for Comments Post Categories
  • 60. Post Date Topic Assignment Deadline
  • 61. Tactic Yes/No Action Items Publish on Facebook. (Social RSS, Networked Blogs Most Popular) Promote on Twitter (Using URL shorteners). Post at Different Times and Days Promote on LinkedIn and Google+ as status updates. Share with Public, Circles, Groups Promote in E-newsletters and Email Communication Comment on other Blogs and Direct Audiences to Your Blog Link Create Relationships with Content Syndication Sites for Increased Reach Make Sure Social Bookmarking Sites are Easily Found for Each Post Blog Links Should be Presented on any Lead Generation Thank You page New Blog Posts can be Promoted on Your Home Page Use URL Shortener analytics and Google Analytics to Measure Blog Reach, Shares, and Performance
  • 62. Email Marketing Email Marketing is another key part of content strategy. There . are many factors that determine a successful campaign. Only by testing the multitude of elements can campaigns be optimized. Two templates cover email marketing: Content Strategy: Subject lines, calls-to-action, and the content itself Execution Strategy: List purchase and segmentation, landing pages, metrics and measurement, deployment strategy.
  • 63. Item Yes/No Action Items Subject Line: Concise; Urgency, Test Messages and Track Opens Content Focus: Relevant, Interesting, and Timely Test Personalization if Appropriate Content Clear, Concise, and To-the- Point: Scan-able Content Blocks Test Offers, Measure, Optimize for Future Simple, Clear Persuasive Call-to-Action Statement- Above Fold Spam Terms Eliminated- Follow Can- Spam Compliance Social Media Sharing Buttons Included Simple Unsubscribe Process Included Inclusion of Appropriate Graphics, White Space and Look/Feel that Attracts Readers
  • 64. Item Yes/No Action Items Have Your Goals Defined: Purchase, Lead Generation, Web Traffic. Subscribers. Have KPI Goals Prepared List Management: Which Segments to Send to; Does Your Message Pertain to Those Segments? Is Your Landing Page Focused on the Specific Email Campaign? Plan and Test Various Days/Week, Time of Day for Deployment; Track Metrics Purchased Lists; Buy From Reputable Source; Ask About Frequency of Updates; Allow Opt-In mechanisms Measure KPIs; Open Rate, Click Through Rate, Conversion Rates by each Variable; Measure ROI Test Email on Mobile Devices and Browsers Make Sure Links in Email Work and are Tagged Properly for Analytics Remove Bounce and Bad Emails Immediately
  • 65. Lead Nurturing Implementation Lead Nurturing is the practice of maintaining contact with leads not ready to buy immediately by offering relevant content through a variety of channels (mostly email), and guiding those leads into becoming opportunities. Lead Nurturing increases sales-ready leads, shortens sales cycles, and reduces opportunity leakage (leads that leave your funnel). Through the distribution of ongoing quality content, eventually your leads will be sales-ready (they will be identified as qualified via lead scoring). Lead Nurturing involves two types of email marketing campaigns: •Drip: These are planned email campaigns scheduled on an ongoing basis. Timing of drip campaigns depends on your business goals. If a prospect engages in content, I like to send a drip campaign 15 days later. For an inactive prospect, I like to send a drip campaign monthly. In reality, the timing of a drip nurture all depends on the nature of your business, feedback from sales, and your own feel on how often your prospects want to see your emails. •Trigger: These are emails that are sent when certain events occur, like content downloads, page visits, or registrations. Trigger emails allow almost real-time communication, and thus are automated based on prospect behavior. Lead Nurturing is best executed via Marketing Automation (Which I addressed via an older eBook and available on the NuSpark Marketing website). Since this a content marketing action eBook and not a theory eBook, we’ll get right to implementing all that content we have developed based on the content maps I presented earlier.
  • 66. Lead Nurturing Design The next series of templates will begin the process of developing your lead nurturing plan via Marketing Automation. Many Marketing Automation platforms vary in functionality, but all share the basics of building lead flows; or the distribution of content in a strategic order by buying phase, from awareness to validation. These are basic but will give you an idea of how to develop a simple nurturing flow. It’s not easy, and does take some logical thinking to develop an ideal nurture flow. Always be testing. As a prelude to building lead flows, it is assumed (if not call us!) that the following has occurred: •Marketing and Sales have agreed on how a sales-ready lead is defined. •There is a lead scoring system in place so that content can be distributed to leads. that continue to be qualified throughout the purchase funnel. •There is a qualification process to separate “names” from “qualified prospects.” •You have a marketing database cleaned and segmented. •The buyer personas have been identified and there’s a wealth of content assets, posts, and articles ready to be housed within the Marketing Automation platform. •Lead Activity is tied into the CRM so that Sales are alerted when leads engage with content so that follow-up calls can be made.
  • 67. Lead Nurturing Flow Setup First thing to do is to recap your personas and the list of content assets that target those personas, in order of buying phase. We suggest you start with stage 2 content, Needs identification, since initial Awareness content is what brought prospects to convert into leads in the first place. Your awareness content should be housed in Marketing Automation anyway as a strategy to re-activate initial leads who do not respond to next phase emails. Then, you will identify the name of the email campaigns that will distribute that content. Email campaigns can be named by the landing page/content campaigns or however you wish to identify the purpose of the content email. Email campaigns need to be written, be short, be focused, and include an easy-to-spot link to your content. The first template also has a field for email subject lines. Subject lines need to be clear, direct, and communicate what the email is about. Subject lines are ideal for testing because the Open Rate is the most important metric to analyze as well as links clicked within emails.
  • 68. Content Asset Email Campaign Subject Line
  • 69. Lead Nurturing Flow Activity The next two templates show the start of what happens when certain conditions occur. With Marketing Automation, conditions like website visits and pages views can affect lead score and content distribution activity, but for now, we look at engagement due to the drip email campaigns. The previous template showed you your list of email campaigns/content assets. When you build your lead flows, you need to assign the content in the order you wish but by order of buyer phase. As stated earlier, once a prospect downloads or registers for awareness content, you will also need to assign a pause of a certain amount of days. You might want to send those prospects the next drip email campaign within a week to sense any further engagement (and warmer leads!). So the next two templates showcase this kind of activity: •Positive activity (meaning an open email AND a download/register), days to pause, then the next activity, which should be a an email campaign/content asset that strategically comes next in the flow. Remember, we’re telling a compelling, persuasive story via email! •Negative Activity (meaning the content was not clicked or read by the prospect), days to pause, then the next activity you assign, either the same content with a new subject line, or a new same-stage content asset. (If we’re getting technical, contact me!- (610) 604-0639)
  • 70. Email Campaign Days to Pause Next Action
  • 71. Email Campaign Days to Pause Next Action
  • 72. Content Promotion Plan Like the blog promotion checklist presented earlier, your content can be promoted via a number of channels. Prospects are always in various stages of their buying cycles, so it’s fine to promote content that targets all buying phases. The template is categorized by social media, paid marketing, and other channels.
  • 73. Social Media Paid Media Other Channels LinkedIn Status-Personal and Company Paid Search Email via Newsletters Page Google+- Personal and Company Page Online Display Banners PR Outlets (i.e. PRWeb) Facebook Business Page Newsletter Sponsorships Bloggers Twitter Posts Email List Purchase and Deployment Trade Shows YouTube or Vimeo if Video Direct Mail Content Syndication Other Targeted Social Media Channels Traditional Media Your Own Blog
  • 74. Social Media Content Calendar Because of all of the myriad of channels and formats, it is helpful to utilize a social media calendar to organize posts and the promotion of your content. Our own monthly template that follows includes the following fields: •Category: This is a top-line way to organize content themes. Examples of categories are industry news, problems-solutions, trade show/events, entertaining posts, product posts. •Topic: This is the specific detail that describes your own content you are promoting, or content that needs to be found via other channels worth sharing. •Post Format: Simple- is it simple posts, images, videos, slides, or longer-form articles/blogs •Keyword/Hashtag: For SEO, this represents the primary keyword that should be included in the post headline or description. For Twitter, what is the main hashtag to use. •Channels: Which social media channels will feature the post. For Twitter, can include how many Tweets planned. •Landing Page URL: The URL of the blog or landing page that houses your content. •Tracking Link: A list of unique links, via URL shorteners like Bit.ly and or Google’s custom URL builder for Google Analytics so that content can be tracked by topic and by channel. •Post Date: The planned date for posting.
  • 75. Landing Tracking Category Topic Post Format Keyword/Hashtag Channels Page URL Link Post Date
  • 76. Content Development Plan When we develop content, we need to make sure the content fits into our clients’ overall content marketing strategy. The content development template that follows makes sure content managers stay on course. The fields are: •Topic: What the content will be about. •Purpose: What is the goal of the content. What is the Call-to-Action? Download? Register? Thought Leadership? •Buying Stage: Where the content fits within the funnel. Explained earlier. •Format: Will this be a white paper, case study, webinar, eBook, or another format? How many pages estimated? •Planned Channels: It’s good to know if the content was to be on your website, or promoted through social media, email,, and paid search. •Related Needs: Reminds us if new landing pages, emails, or registration forms need to be developed along with the content. Also a note if custom artwork, graphics, or photography may be needed. •Keywords: A reminder on the primary keywords to be incorporated within the content. •Due Date: When it’s needed.
  • 77. Topic Purpose Buying Stage Format Planned Channels Related Needs Keywords Due Date
  • 78. Demand Generation Content And now, the content itself. Content that attracts prospects; Content that converts them into leads; Content that transforms them into sales via nurturing. The following three templates cover: Webinars: A before-during-after checklist Downloadable, sharable content: A combination template with a checklist for white papers, eBooks, and case studies. Video Marketing: Another before-during-after checklist
  • 79. Before During After Choose Your Audience & Persona Rehearse Prepare Exit Poll or Survey; Gauge Opinions Choose a Compelling Topic that Multiple Speakers; audience remains Upload to Slideshare.net; shows on Addresses a Business Challenge attentive LinkedIn too Promote Value on Webinar Landing Page Dynamic Content; Speak “Human” Follow-up with Email or Calls, Email includes link to Recorded Webinar. On Signup Form; Profile Audience- May Engage Audience; Polls, Q & A, Chat House your Webinar on your Website Need to Tweak Content Based on Audience Enable Social Sharing on Thank You Short Slides; Bullet Points; One Idea Per Do a Summary Blog Post Page Slide Promote via Email and Social Media Present Case Study or Industry Data Record Webinar; Send to Prospects Send Reminder Emails to Registrants Call-to-Action on Last Slide; Offer, Lead Score Prospects in Marketing Contact Info Automation
  • 80. White Paper eBook Case Study Authoritative Style Casual Style Get Customer Permission Topic: What Problem Are Your Solving? Topic: What Problem Are You Solving? Keep Customer Involved Write in a Personable, but Compelling Follow an Outline- Conduct Accurate Research Style Problem/Solution/Results Specific “To-the-Point” Title Have fun; Images- Animation, but focused Hook Audience with Compelling Title Write an Organized “Story” Follow an Outline; Stay Organized Tie in Benefit With Your Solutions Include SEO keywords for Search Keep the Target Audience in Mind Ensure Customer is Typical of Your Engines Target Market Use Bullet Points for Clarity Consider Narration/Audio option Include Lessons Learned Source Subject Matter Experts Include Call-to-Action and Offer Reward Customer with Framed or Printed Copy Professionally Designed Professionally Designed Professionally Designed; Graphs., Charts Promote via Social Media, Ads, PR, Promote via Social Media, Ads, PR, Email Promote via Social Media, Ads, PR, Email Email Utilize on Landing Page for Leads Utilize on Landing Page for Leads Utilize on Landing Page for Leads Place on Website Resource Section Place on Website Resource Section Place on Website Resource Section
  • 81. Before During After Describe the Purpose/Goal Look Professional Use Quality Editing Software like Camtasia, Windows Movie Maker Review the Target Audience Consider Teleprompter; But Use Bullet Points; Connect YouTube Channel with Facebook, Twitter, Don’t Read Google+ for Sharing Video Length (less than 2 minutes ideal) Use Quality HD Video Camera and Tripod; Camera Upload Video Carefully and Optimize Title and should have External Mic feature Description with Those Keywords Plan a Call-to-Action to Track Conversions Use Lavaliere Mic for Best Sound Quality, and 3- Embed Links to Your Website or Newsletter. Point Lighting (Consult a Pro) Wordpress has Plug-ins That Can Help Review the Keyword research to Tag and Describe Be Conversational but Compelling Besides YouTube Distribute on other Video sites the Video like TubeMogul, Viddler, and Vimeo Use a Short URL/Title with Keyword Consider Outside Talent for Voiceover and Added Test Promoting Your Video using Promoted Videos Professionalism Advertising on YouTube Create a YouTube Channel with Your Brand Have Good Screen Recording Software like For Editing, Use iStockPhoto Images and Music, and Camtasia look at Animoto for Graphic Ideas Determine Style and Tone; Informational, Focus on Valuable Content Relevant to Your Target Measure Views with YouTube Insights and Google Entertaining Analytics
  • 82. And Last, The Press Release Template Finally, our last one, but certainly not least, our press release template that covers planning, writing, and promoting the release. PR can generate leads too!
  • 83. Planning Writing Promoting List Target Publications & Websites Utilize Keywords from SEO Research Online Distribution Services Get to Know Editors; Build Relationships Main Keyword in Headline; To the Point. On News Section of Your Website Make a List of Targeted Bloggers Primary or Secondary Keyword in Sub Headline Email to Prospects & Clients Comment on Their Blogs; Follow Bloggers Main Keyword in First Paragraph or First Sentence Throughout Social Media Channels of Body Copy Determine Which Online Distribution Services to Explain Newsworthiness Simply; Write for the Direct a Link on a Targeted Blog Comment Use Reader What Business Problem Are You Addressing? Avoid Marketing Jargon Send to Specific Bloggers in Your Market How Does Your Solution Solve It? Utilize Quotes from Within Company Repurpose Release Into a Blog Why Should a Reader Care? Optimize release Title Tags, URL, Meta Description Include Release Link Within Newsletters What Are the Key Features? Clearly Showcase Contact Info and Social Media Track External Links with Google URL Builder and Links Measure Clicks and Traffic To Your Site
  • 84. Questions? Need Help? • Contact Paul Mosenson of NuSpark Marketing • pmosenson@nusparkmarketing.com • 610-604-0639 • www.nusparkmarketing.com • @nusparkmktg Happy to Help! That’s my Job!
  • 85. About NuSpark Marketing • Digital eMarketing Firm focusing on lead generation, lead management, content marketing • Founded in 2010; Team members average 20 years of experience • Philadelphia based; virtual team of experts • Provides the process, content, and consultation for firms that implement marketing automation and demand generation
  • 86. Acknowledgements • The following folks provided inspiration in the completion of this eBook: – Ardath Albee, Marketing Interactions – Joe Pullizzi, Junta 42, Content Marketing Institute – Barbara Gago, Left Brain – Jessica Meher, Hubspot – Eloqua, Marketo, Silverpop, Pardot – Ion Interactive – Jeremy Victor, Make Good Media – Ann Handley, Marketing Profs – Peter J. Meyers, User Effect – Mitch Lapides, FulcrumTech, LLC – The NuSpark Marketing Team