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4 Disciplines of Execution

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These slides are just samples.
You can download full version of
these PPT files at :
www.HR-management-slides.com

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Book 4 Disciplines of
Execution is a captivating
book on how to ensure a
strategic work plan can
actually be optimally
performed.

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This book on discipline of execution
was written by a team of consultants
from the Stephen Covey Consulting
Management Team – a consulting
firm that has become a business
partner of hundreds of world-
renowned companies assisting them
in the process of implementing or
executing their business strategies.

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There are 4 key pillars for
conducting Disciplines of
Execution (often
abbreviated as 4DX)
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Discipline #1 : Focus on
Wildly Important Goals (WIG)
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Focus on your Wildly
Important Goals (WIGs).
Formulate WIG or Wildly
Important goals that are super
important for the progress of
the team or business
performance.

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A work team or department should
only has 3 WIG, no more. Thus, the
focus of the target is incredibly
important or has the greatest
impact on improving performance.
Having too many goals will only
make the work process less-
focused.

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Some examples of WIG or Wildly
Important Goals include:
• Increasing net profit 2 times in
the next 2 years
• Increasing sales revenue 5
times in the next 3 years

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• Increasing customer satisfaction
score to 99 (on a scale of 0 -100)
in the next year
• Growing employee engagement
scores (employee engagement
and commitment) by 50% in the
next 12 months

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Formulate your WIG Work Team in
a Measurable and Specific Way
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Formulate a
WIG with a
target that is
challenging but
also achievable
based on the
available
resources

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Formulate a
WIG with a
specific and
well-defined
timeline
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Discipline #2 :
Work on the
Lead Measures

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Lead measures (leading
indicators) = a set of process
indicators that will have a
positive impact on the
achievement of WIG.

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Lead measures = able to leverage or
jump-start the company's business
performance to an even greater
level.

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For example, we have WIG =
Increasing sales turnover 5 times
in the next 3 years
Then the examples of lead
measures are as follows :
- The number of customer leads
increase by 50%
- The amount of new product
increase by 100%

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WIG = Increase customer
satisfaction score
Lead Measures:
- The number of customer
complaints decrease by 50%
- Customer complaint resolution
speed increase by 100%
- The number of defective products
(defect rate) decrease by 75%

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WIG = Increase body fitness and
health
Example of Lead Measures:
- Increasing exercise frequency
- Increasing the frequency of eating
healthy (fruits and vegetables)
- Practising an adequate sleep
duration and quality

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Lead Measures focus on process
indicators that will drive the
achievement of WIG.

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Formulate the
Lead Measures
(or Leading
Indicators) that
have the most
impact on the
achievement of
WIG

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Lead Measures
should also be
measurable,
specific and its
should have a
well-defined
timeline

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Discipline #3:
Performance
Scoreboard

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The third discipline to perform the
implementation or execution
process effectively is to prepare a
"performance scoreboard” which
is easy to read, access and manage
by every team.

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Performance Scoreboard

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Having a clear
Performance
Scoreboard will
help monitor
the business
strategy
execution
process.

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The Performance
Scoreboard
presents data on
WIG
achievements,
trends in WIG
achievements,
and required
actions to achieve
WIG

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The
Performance
Scoreboard
system should
be in the form
of a software
application (not
Excel) and user-
friendly

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Discipline #4 :
Performance
Accountability

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This discipline refers to the
team leaders and members
who are responsible for
ensuring the achievement of
WIG goals optimally.

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Manager or team leader has
definite and clear
accountability or responsibility
to achieve performance
targets that have been set
(discipline of accountability).

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Performance
accountability
needs to be
accompanied by
high dedication
and commitment
to achieve the
WIG targets that
have been set.

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Performance
accountability
needs to be based
on an attitude of
finding
SOLUTIONS, not
an attitude of
blaming other
parties, when WIG
is not achieved.

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Performance
accountability
also needs to be
followed by an
attitude of
constantly
improving the
performance.

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4 Disciplines of Execution:
1. Focus on WIG
2. Formulate Leading Indicators
3. Prepare Application
Performance Dashboard
4. Build Performance
Accountability

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FINISH