2. What A Leadership?
• a process of directing and influencing the task
activities of group members.
3. Proficiency
in work
Delegate
effectively Know your
men
Know
yourself Keep men
Basic
Fundamental informed
Truths of
Leadership
Accept
responsibility Set a good
example
Train men as
Make timely
a team
decisions
4. MORALE
EQUIPMENT PRODUCTIVITY
GOOD MORALE
IS POOR MAY BE HIGH
6. Important Factors to Create
Satisfaction
Efficient
Favorable
office/plant Treatment as
physical working
operation human being
conditions
(equipment)
Efficient
supervisor (The Effective
supervisor is the communication
key to morale)
7. Some of the Indicators of Poor Morale
Negative behavior of employee
Absenteeism
High employee turn-over
Group conflicts and blame-throwing
Petty grievances
Adoption of undesirable outside and inside influence
Low productivity
9. COMMUNICATION
• Communications may be defined as the
process by which people attempt to share
meaning through symbolic message.
• The process of communication is important in
an organization because it enables employees
to carry on their assigned functions