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Organize for Complexity - keynote at Agile Turkey Summit 2014 (Istanbul/TR)

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Keynote by Niels Pflaeging at Agile Turkey Summit 2014 on 24.10.2014

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Organize for Complexity - keynote at Agile Turkey Summit 2014 (Istanbul/TR)

  1. 1. Istanbul, 24.10.2014 Agile Turkey Summit @NielsPflaeging 1
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  7. 7. 7 Dynamic part of value creation Solution: Man Formal part of value creation Solution: Machine
  8. 8. 8 Local markets, high customization high dynamics
  9. 9. 9 Sluggish/dull, low dynamics high dynamics Spacious markets, little competition Local markets, high customization
  10. 10. 10 Sluggish/dull, low dynamics high dynamics high dynamics Spacious markets, little competition “Outperformers” exercise market pressure over conventional companies Local markets, high customization
  11. 11. 11 Dynamic part of value creation Solution: Man Formal part of value creation Solution: Machine Sluggish/dull, low dynamics high dynamics high dynamics Age of Crafts Manu-facturing Industrial Age/ Age of Tayloristic Industry Age of Global Markets 1850/1900 Spacious markets, little competition “Outperformers” exercise market pressure over conventional companies Local markets, high customization 1970/80 today
  12. 12. 12 Periphery Market Center
  13. 13. 13 1 Impulse 4 Command 3 Decision 2 Information 5 Reaction Center Market Periphery Client Is in charge!
  14. 14. 14 1 Impulse 2 Decision 3 Reaction Center Market Periphery Client Serves the periphery, if needed Is in charge!
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  19. 19. Under the right conditions, people are motivated by the desire to realize their own potential 19 Theory X Theory Y Attitude People need to work and want to take an interest in it. Under right conditions, they enjoy it People dislike work, find it boring, and will avoid it if they can Direction People will direct themselves towards a target that they accept Responsibility People will seek and accept responsibility, under the right conditions Motivation Creativity Creativity and ingenuity are widely distributed and grossly underused People must be forced or bribed to make the right effort People would rather be directed than accept responsibility, (which they avoid) People are motivated mainly by money and fears about their job security Most people have little creativity - except when it comes to getting round rules
  20. 20. 20 Behaviors Context Human Nature
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  22. 22. Performance Appraisal/360° 22 Org charts ”Meritocracy“ Budgeting Planning Control of work hours Job Descriptions Competencies Management Holiday applications Incentives Individual targets Salary ranges Training budgets Personnel Development Target negotiation ”Personnel Expenses“ Suggestion boxes Assessment Centers Knowledge Management Pay for Performance Paid extra hours Bonuses Quotas Dress codes Job titles HR
  23. 23. 23 3. Fase „beta“ o “fase de integración“ Transformación tipo 2: “Profundización“ 2. Fase „alpha“ 1. Start-up phase or “Pioneer phase “ Transformación tipo 1: “Burocratización“ Transformación tipo 3: “Transformación Beta“ o “fase de diferenciación“ Young organization Older organization
  24. 24. 24 3. Fase „beta“ o “fase de integración“ Transformación tipo 2: “Profundización“ 1. Start-up phase or “Pioneer phase “ Transformación tipo 1: “Burocratización“ Transformación tipo 3: “Transformación Beta“ 2. Alpha phase or “Differentiation phase“ Young organization Older organization
  25. 25. 25 Transformación tipo 2: “Profundización“ 1. Start-up phase or “Pioneer phase “ Transformación tipo 1: “Burocratización“ 3. Beta phase or “Integration phase“ Transformación tipo 3: “Transformación Beta“ 2. Alpha phase or “Differentiation phase“ Young organization Older organization
  26. 26. 26 1. Start-up phase or “Pioneer phase “ Type 2 transformation “Deepening“ 2. Alpha phase Type 1 transformation: “Bureaucratization“ Type 3 transformation: “Beta Transformation“ or “Differentiation phase“ 3. Beta phase or “Integration phase“ Young organization Older organization
  27. 27. 27 Indústry Retail Servicies Government/ NGOs It is possible.
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  29. 29. 29 Culture
  30. 30. 30 Formal Structure
  31. 31. 31 Informal Structure
  32. 32. 32 Value Creation Structure
  33. 33. 33 Compliance, Power Social Work/Value Creation Formal Structure Informal Structure Value Creation Structure
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  35. 35. 35 Law Beta Alpha §§1 Freedom to act Connectedness not Dependency §2 Responsibility Cells not Departments §3 Governance Leadership not Management §4 Performance climate Result culture not Duty fulfillment §5 Success Fit not Maximization §6 Transparency Intelligence flow not Power accumulation §7 Orientation Relative Targets not Top-down prescription §8 Recognition Sharing not Incentives §9 Mental presence Preparedness not Planning §10 Decision-making Consequence not Bureaucracy §11 Resource usage Purpose-driven not Status-oriented §12 Coordination Market dynamics not Commands
  36. 36. 36 • Transparency & Improvement • Comparisons between peers • Comparisons with previous periods • Dialog and Dissent • Social and group pressure • Pay by market value • Results Sharing • … • Fixed, individual targets • Management by Objectives • Budgets and Plans • Performance Appraisal • Hierarchical Pressure • Pay by Position or Performance • Incentives and Bonuses • …
  37. 37. 37 @NielsPflaeging nielspflaeging.com organizeforcomplexity.com betacodex.org slideshare.net/npflaeging

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