This document discusses how DevOps can help enterprises adapt to changing business needs and digital transformation. It outlines how enterprises are struggling to keep up with business agility due to optimized IT for reliability. The document then presents PwC's High-Velocity IT capability model and case studies of how PwC and CA have helped clients in various industries implement DevOps. It concludes by highlighting how the combined offerings of PwC and CA can better link clients to business priorities and improve executive sponsorship for DevOps transformations.

1. DevOps in the Enterprise
PwC – CA Alliance
Nauman Noor, Director
Monish Sharma, Director
PwC US DevOps Practice
Nov. 2015
www.pwc.com

2. PwC
Introducing PwC
DevOps in the Enterprise
2
November 2015
One of the
world’s top
ranked
professional
services firms
Consult on
client’s most
complex
business
issues
157
A network of firms
spanning the globe
Leader in Digital Enterprise
Strategy Consulting
IDC
Leader in Worldwide Cloud
Professional Services
IDC
"Leader" in Enterprise
Mobility Consulting
IDC
Kennedy Vanguard of Cloud
Consulting Providers
Kennedy
Leader in Business
Consulting Services
IDC
PwC as a leader “is separated from the rest by their ability to communicate with business stakeholders and sponsors”
Forrester

3. PwC
Today’s Focus
DevOps in the Enterprise
3
November 2015
How is the
Industry
Changing?
Why are
Enterprises
Struggling?
How can we
Jointly help
them?
1
2
3
+
1 + 1 = 3

4. PwC
Today’s Enterprise IT
DevOps in the Enterprise
4
November 2015
Optimized for reliability

5. PwC
Meanwhile, the business moved on…
DevOps in the Enterprise
5
November 2015
“Every budget in the company is now an IT
budget. Our company cannot manufacture,
process transactions, or run marketing
campaigns without IT.” - IT Executive
Source: PwC’s 6th Annual Digital IQ Survey, 2014
Not only are enterprises getting
increasingly digitized in how they engage
with their employees, partners, suppliers
and customers…..
86% of US CEOs say technological advances will
transform their business over the next five years.
Source: PwC’s US CEO Survey, 2014
…..irrespective of their industry, they are
also leveraging digital channels to
fundamentally transform their business
models and drive top-line growth.
Run the Business Grow the Business
Banking & Capital Markets
Automotive
Entertainment & Media
Energy & MiningRetail & Consumer Transportation Health ServicesPublic SectorPower & Utilities
Any trademarks included are trademarks of their respective owners and are not affiliated with, nor endorsed by, PricewaterhouseCoopers LLP

6. PwC
Enterprise Common Value Drivers
6
Competing in a
Digital Economy
Consumer expectations, business digitization and the velocity of change are forcing
organizations to take a closer look at core attributes of their operating model such as:
 Agility
 Scalability
 Innovation
 Collaboration
 Customer experience
 Profitable Growth
To derive business value from:
• IT Agility
• IT Cost Efficiency
• Business Innovation
• IT Service Delivery Quality
(Service Levels, Security, Performance, etc)
Transform
Business
Operations
To derive business value from:
• Business Scalability
• Business Insight
• Time-to-market
• Enhanced mobility
• Supplier/Partner Collaboration
Extend
Business
Value Chains
To derive business value from:
• New Customer Segments
• New Business Models
• Industry Innovation
• Business Partnering
These platforms offer a means to the end many of these businesses are seeking.
Executives are turning to new digital platforms to enable:
Creating the IT
platform of the
future
Transforming
business
operations
Creating
profitable digital
businesses
DevOps in the Enterprise November 2015

7. PwC
Tomorrow’s Enterprise IT
DevOps in the Enterprise
7
November 2015
Optimized for High Velocity AND Reliability

8. Process
Mandate
Organization
So why is Change so hard for IT organizations?
Architecture
Governance

9. PwC
PwC’s High-Velocity IT Capability Model
DevOps in the Enterprise
9
November 2015
1 End-to-End Flow
2 Business Driven
3 Persona Oriented
4 Modular & Flexible
5 Packaged Solutions
Enabler
Owners Engineers Operators
Ideate Plan Construct Deploy Operate
Enterprise
Architecture
Application
Security
Test Data
Management
Deployment
Automation
Service
Virtualization
Integration
Fabric
Service
Lifecycle
Insight
Collaboration and
Productivity
Delivery
Orchestration and
Governance
Environment
Management
Operational
Readiness
Investment
Management
Service Availability
and Resilience
Testing &
Validation
Innovation
Management
Experimentation
Service
Monitoring
Continuous
Integration
Application
Architecture
App Manifest
Management
Demand
Management
Code Dev and
Quality
Provision and
ConfigurationSprint Planning

10. PwC
Case Study: Customer facing sites (support, KB and eCommerce)
DevOps in the Enterprise
10
November 2015
Enabler
Owners Engineers Operators
Ideate Plan Construct Deploy Operate
Enterprise
Architecture
Application
Security
Test Data
Management
Deployment
Automation
Service
Virtualization
Integration
Fabric
Service
Lifecycle
Insight
Collaboration and
Productivity
Delivery
Orchestration and
Governance
Environment
Management
Operational
Readiness
Investment
Management
Service Availability
and Resilience
Testing &
Validation
Innovation
Management
Experimentation
Service
Monitoring
Continuous
Integration
Application
Architecture
App Manifest
Management
Demand
Management
Code Dev and
Quality
Provision and
ConfigurationSprint Planning
Enterprise software
provider for IT
operations,
infrastructure and
monitoring

11. PwC
Case Study: eCommerce platform for software delivery
DevOps in the Enterprise
11
November 2015
Enabler
Owners Engineers Operators
Ideate Plan Construct Deploy Operate
Enterprise
Architecture
Application
Security
Test Data
Management
Deployment
Automation
Service
Virtualization
Integration
Fabric
Service
Lifecycle
Insight
Collaboration and
Productivity
Delivery
Orchestration and
Governance
Environment
Management
Operational
Readiness
Investment
Management
Service Availability
and Resilience
Testing &
Validation
Innovation
Management
Experimentation
Service
Monitoring
Continuous
Integration
Application
Architecture
App Manifest
Management
Demand
Management
Code Dev and
Quality
Provision and
ConfigurationSprint Planning
Worldwide provider
of software for
graphic designers,
desktop publishing
and creatives

12. PwC
Case Study: Global Insurance Carrier
DevOps in the Enterprise
12
November 2015
Enabler
Owners Engineers Operators
Ideate Plan Construct Deploy Operate
Enterprise
Architecture
Application
Security
Test Data
Management
Deployment
Automation
Service
Virtualization
Integration
Fabric
Service
Lifecycle
Insight
Collaboration and
Productivity
Delivery
Orchestration and
Governance
Environment
Management
Operational
Readiness
Investment
Management
Service Availability
and Resilience
Testing &
Validation
Innovation
Management
Experimentation
Service
Monitoring
Continuous
Integration
Application
Architecture
App Manifest
Management
Demand
Management
Code Dev and
Quality
Provision and
ConfigurationSprint Planning
Name kept
confidential

13. PwC
Our Combined Offerings
DevOps in the Enterprise
13
November 2015
High Velocity IT Workshop
High Velocity IT Diagnostic
Continuous Delivery
Continuous Insight
Quality Acceleration
Release Orchestration
Align the Organization Transform the Organization
Drive Enterprise and/or IT Leadership Team
Executive Alignment and secure agreement in
principle to move forward with a transformation
plan with a timetable Also identify the Executive
Sponsor and Transformation Program Leadership
Current maturity snapshot of people, process and
technology involved in digital technology execution -
from ideation to delivery into production. Snapshot
observations mapped against PwC’s High Velocity IT
Model to rapidly develop a data backed strategy and
roadmap to improved execution maturity
Build and operationalize a Center of Competence that
automates integration, testing and deployment all the
way into production, targeting apps and app
ecosystems.
CA Products Included:
 Release Automation
 Service Virtualization
Build and operationalize a Center of Competence
that, in real time, monitors end user experience as
well as effectiveness of the delivery value chain
Build and operationalize a Center of Competence that
automates integration, testing and deployment all the
way into production focused on app ecosystems with
emphasis on enhanced testing
CA Products Included:
 Release Automation
 Service Virtualization
Build and operationalize a Center of Competence that
enables, facilitates and orchestrates resources, events
and outputs of teams right from ideas to production
 Application Test
 Data Finder
CA Products Included:
 Continuous Application Insight
 App Performance Management
 Mobile App Analytics  Release Automation
CA Products Included:
 Cloud Service Management
 Release Automation
 Agile Planning
 PPM
CA Offering Included:
 CA Professional Services
CA Offering Included:
 CA Professional Services

14. PwC
CA + PwC – Playing to Win
DevOps in the Enterprise
14
November 2015
Better Linkage to Industry and
Business Priorities
Improved Executive Level
Championing and Sponsorship
Reduced Time t0 Business
Value

15. Contact
© 2015 PwC. All rights reserved. PwC refers to the US member firm or one of its subsidiaries or affiliates, and may sometimes refer to the PwC network. Each member
firm is a separate legal entity. Please see www.pwc.com/structure for further details. This content is for general information purposes only, and should not be used as
a substitute for consultation with professional advisors.
Rohit Antao, PwC
Principal, US Enterprise DevOps Leader
Email: rohit.antao@us.pwc.com
Mobile: +1 408 284 9480
Twitter: @RohitAntao
James Markey, CA
Global Account Director
Email: James.Markey@ca.com
Mobile: +1 631 697 6979
Monish Sharma, PwC
Director, IT Transformation
Email: monish.sharma@pwc.com
Mobile: +1 510.456.8314
Nauman Noor, PwC
Director, Technology Strategy
Email: nauman.noor@pwc.com
Mobile: +1 312 961 6352
Twitter: @naumannoor