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France Telecom SA (Orange)
         Amol and M.M.Binte
                2011.06.22
Agenda

•   Company Overview
•   External Analysis
•   Internal Analysis
•   Value Chain
•   Business Model
•   Convergence Strategy
•   Recent Issue
Company Overview
•   Founded 1991                                         Revenue(FY2009)
•   Headquarter: Paris, France                                              France
                                                         948
•   Key Brand: Orange                         7,074      2%                 Poland
•   Key People                                 16%
    – Stephane Rechard (CEO, since 2010)
                                                                            Spain
    – Didier Lombard (Chairman, since 2005)
                                                                22,274
• Industry: Telecommunications                  7,958
                                                                 49%        Rest of the
                                                 17%
• Major Business:                                                           world
    – Fixed /Mobile/Internet/Pay TV                                         Enterprise
• Area served: Worldwide                      3,836                         Division
                                               8%       3,794               IC & SS
• Revenue: € 45.9 billion (FY2009)                       8%
• Profit: € 2.99 billion (FY2009)
                                                          Source: Data Monitor, 2010
History
•   1991: Established and was part of the French Postal and Telco Ministry
•   1997-98: Privatized and spun off from government control
•   Till 2000: Mobile service brands were Itineris, Ola and Mobicart
•   2000: Acquired UK based mobile operator Orange
•   2002: Enter into submarine cable business
•   2006: Integration of FT, Equant and Orange Business Services in Orange
    Brand
•   2007: Orange Lab network: 15 R&D labs in 7 countries
•   2009: Acquired Unanimis, the UK’s largest exclusive digital ad. Network
            Strategic pan-European partnership with Google
            Partnership with iPhone in UK
•   2009: Launch of complete cloud computing services
•   2010: Agreement with LGE
External Analysis: Six Forces

           High                Low
      Government
                          New Entrant
    (Operating License
                         Tech Barrier
       Authority)        Capital Intensive



    Medium
    Suppliers                                Low/Medium
                               High
-Handset                                            Buyers
                              Rivalry
-Equipment                                   Individual, Enterpri
                          -SFR
Manufacturer              -Bouyguess                  se




                             Substitute
                             Very Low
Internal Analysis
• Resources                        • Competencies
   –   Skilled Executive board        – Relation with the regulation
                                        authorities
   –   Orange Lab                     – Brand management
   –   Infrastructure                 – Commercialization of offers
   –   User friendly and simple         for the mass market with
       products                         subscription
                                      – The negotiation with large
                                        suppliers (supplier of mobile
                                        phones)
• Distinctive Resources            • Core Competencies
   – Network of Orange R&D            – Good relationship with
     lab (15labs in 7 countries)        Government

               • Competitive Advantage
       R & D and the relationship with government
Value Chain
                       Former Value Chain
                         Basic and
    Content                                       Network               Distribution
                        Value-added
   providers                                      Operator              (End Users)
                          Service
                     Integrators          Equipment                Handset
                     Mobile               Manufacturer              Manufacturer
                     Applications


                      Present Value Chain
Net providing            Transmission          Added Value Service             CRM/Sales

   Telecommunication
         Procurement Hard/software    Production Hardware/Software        Sales and Services

          IT
                  Content Creation           Content Aggregation         Content Distribution

                Media
Value Chain
                           Present Value Chain

                          Telecommunication, IT and Media

                                                                       End User
       Content         Content        Application      Network
                                                                     Management
       Creation      Convergence      Management      Management
                                                                     and Terminals


Studio 37        Pay Channels     Soft/Hard       Network      Retailers
(subsidiary for   Own channels     ware suppliers   equipment     Service Center
the co-           Partnership                       suppliers
production of     with hand
films)            phone suppliers
Partnership      suppliers
with Warner
Bros,
HBO
Business Model

• Telecommunication      • Entertainment
  – Subscription           – Pay TV
  – Service                – Digital Ads
  – Licensing              – Subscription
  – Cloud Computing
Convergence Strategy (2005)


• Orange: NeXT (New Experience in
  Telcom Services)
   – Fixed, Mobile, Pay TV and Broadband


• Implementation of Convergence
  Strategy
   – Focus on Content, Networks and
     Organization
   – Content should be available on 3-Screens




                                                Live Box (launched in 2006)
                                                Source: Google Image
Recent Issues


• New way to do partnership with
  Google, June, 2011
감사합니다          Merci

   Thank You

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France telecom sa (orange)_KAIST MBA

  • 1. France Telecom SA (Orange) Amol and M.M.Binte 2011.06.22
  • 2. Agenda • Company Overview • External Analysis • Internal Analysis • Value Chain • Business Model • Convergence Strategy • Recent Issue
  • 3. Company Overview • Founded 1991 Revenue(FY2009) • Headquarter: Paris, France France 948 • Key Brand: Orange 7,074 2% Poland • Key People 16% – Stephane Rechard (CEO, since 2010) Spain – Didier Lombard (Chairman, since 2005) 22,274 • Industry: Telecommunications 7,958 49% Rest of the 17% • Major Business: world – Fixed /Mobile/Internet/Pay TV Enterprise • Area served: Worldwide 3,836 Division 8% 3,794 IC & SS • Revenue: € 45.9 billion (FY2009) 8% • Profit: € 2.99 billion (FY2009) Source: Data Monitor, 2010
  • 4. History • 1991: Established and was part of the French Postal and Telco Ministry • 1997-98: Privatized and spun off from government control • Till 2000: Mobile service brands were Itineris, Ola and Mobicart • 2000: Acquired UK based mobile operator Orange • 2002: Enter into submarine cable business • 2006: Integration of FT, Equant and Orange Business Services in Orange Brand • 2007: Orange Lab network: 15 R&D labs in 7 countries • 2009: Acquired Unanimis, the UK’s largest exclusive digital ad. Network Strategic pan-European partnership with Google Partnership with iPhone in UK • 2009: Launch of complete cloud computing services • 2010: Agreement with LGE
  • 5. External Analysis: Six Forces High Low Government New Entrant (Operating License Tech Barrier Authority) Capital Intensive Medium Suppliers Low/Medium High -Handset Buyers Rivalry -Equipment Individual, Enterpri -SFR Manufacturer -Bouyguess se Substitute Very Low
  • 6. Internal Analysis • Resources • Competencies – Skilled Executive board – Relation with the regulation authorities – Orange Lab – Brand management – Infrastructure – Commercialization of offers – User friendly and simple for the mass market with products subscription – The negotiation with large suppliers (supplier of mobile phones) • Distinctive Resources • Core Competencies – Network of Orange R&D – Good relationship with lab (15labs in 7 countries) Government • Competitive Advantage R & D and the relationship with government
  • 7. Value Chain Former Value Chain Basic and Content Network Distribution Value-added providers Operator (End Users) Service Integrators Equipment Handset Mobile Manufacturer Manufacturer Applications Present Value Chain Net providing Transmission Added Value Service CRM/Sales Telecommunication Procurement Hard/software Production Hardware/Software Sales and Services IT Content Creation Content Aggregation Content Distribution Media
  • 8. Value Chain Present Value Chain Telecommunication, IT and Media End User Content Content Application Network Management Creation Convergence Management Management and Terminals Studio 37 Pay Channels Soft/Hard Network Retailers (subsidiary for Own channels ware suppliers equipment Service Center the co- Partnership suppliers production of with hand films) phone suppliers Partnership suppliers with Warner Bros, HBO
  • 9. Business Model • Telecommunication • Entertainment – Subscription – Pay TV – Service – Digital Ads – Licensing – Subscription – Cloud Computing
  • 10. Convergence Strategy (2005) • Orange: NeXT (New Experience in Telcom Services) – Fixed, Mobile, Pay TV and Broadband • Implementation of Convergence Strategy – Focus on Content, Networks and Organization – Content should be available on 3-Screens Live Box (launched in 2006) Source: Google Image
  • 11. Recent Issues • New way to do partnership with Google, June, 2011
  • 12. 감사합니다 Merci Thank You