Supply chain management

1. RETAIL SUPPLY CHAIN
MANAGEMENT
MMS (17-19)
Welingkar Institute Of Management

2. Supply Chain Management
 SCM is defined as the "design, planning, execution, control, and
monitoring of supply chain activities with the objective of creating net
value, building a competitive infrastructure, leveraging worldwide
logistics, synchronizing supply with demand and measuring
performance globally

3. Functions
Supply Chain
Planning
Supply Chain
Strategy
Procurement Asset Management Logistics

4. Key Supply Chain Processes
 Customer Relationship Management
 Order Fulfillment
 Manufacturing Flow Management
 Supplier Relationship Management
 Repairs and Returns

5. Supply Chain Logistics
Logistics is the part of the supply chain process that
 plans, implements and controls the flow and storage of goods, services and related information
 between the point of origin and the point of sale in order to meet customer’s requirements

6. Objective of LOGISTICS
 Retail: To deliver the right merchandise, at the right
place, at the right quantity/quality, at the right time,
to the right customer, the right price.
 Logistics: To move merchandise (inventory) effectively and efficiently from the point of origin to the
point of sale at the least cost.

7. Functions of Logistics
 Inbound Logistics: Movement of goods and raw materials from suppliers to the manufacturer.
 Purchasing and obtaining raw materials, material management (handling, storing and transporting).
 Outbound Logistics: Movement of finished goods from the manufacturer to the customer.
 Packaging, Warehousing, Transportation, Distribution

8. Supply Chain & Logistics problems
with solutions
 Globalization
 Quality & Compliance
 Fast growing markets
 Weather / Natural disasters
 New Technology
 Cyber risks