Business Analysis Project

1. Project By,
•Kaustubh Pathak
•Nisha Selvarajan
•Pratik Zingade
•Fenil Gandhi
•Nilesh Padwal
•Pragati Dhavaleshwar

2. RSO is core component of Northeastern University security investment
working for 24*7 for 365 days.
Daily Activities involve many residents, proctors and supervisors
interaction with system which is tedious with existing paper based system
Lack of co-ordination between them causes many problems like improper
shift distribution, shift blocking, too many shift drops in peak time etc.
Also recruitment process is unstructured and does not provide equal
opportunity employment

3. Paperwork is crucial in existing system which require lots of
maintenance, rework
For every week all documents need to be scrutinized for no
shows, memos without any mistake.
Changes in dorm rules and banned list may not be properly
understood by the proctors
Incoordination between dorm resident assistant's and proctors
Most important all this resulting in waste of time and money!

4. As a critical need of alternative for paper based system, this GoGreen solution is
suggested.
Less usage of papers and more usage of data inside it.
Centralized system for all visible data using database.
Business intelligence through the implemented database like reports, charts,
future projections, efficient proctors, amount of breaks allotted etc.
Better recruitment process and well educated proctor through online training and
material
Better shift allocation

5. Proper coordination between proctors and residents
This will help in better dorm management
Proper regulation in proctor and supervisor recruitment
Transparent system for all employees through reviews and complaints to
increase employee satisfaction.
Removal of all overheads like review sign-in sheets, finding no shows, writing
memos and maintaining them
Most important increase in revenue with efficient time management.

6. Business Layer
Presentation Layer
Shift
Management
Role Based
Dashboard
Recruitment
and Training
Online Sign
in sheets
Timesheet
Filling
Shift pickup, drop,
allocation. Fill
Availability
Recent Shifts, No
shows, Leave and
profile
Online exams and
induction, Online
documents
Real Time sign in
sheet, review and
online memos
Timesheet filling
application
integrated with
university
Database Layer
University and
RSO database
University Data
warehouse

7. Shift
Scheduling
Recruitment
Online Sign
in Sheets
Timesheet
submission
.
. n
.

8. Recruitment process. Submit application form, training materials, Online exams
&results.
Daily summary work: Submit and view the sign in sheets, View History of
summary work.
Memos and write-ups: Submit and View memo &Write-ups online. View
banned list entry.
Efficient Shift and Break Management: Workstations allocation. Shift
conflicts and swap board blocking. View schedules, Email Notification , Pick
shift.
Resource Management: Timesheet, Emergency situations and disciplinary actions,
View maps.

9. Data Storage : should make use of database which is scalable,
reliable etc.
Data De-Identification
Data not to be de-identified
Data Validation: Data stored should have appropriate evidence
to support it.
User Access

10. Auditing
Usability: Understandability, Learnable, Operable, Attractive
Reliability
Performance
Supportability- Adaptability, Compatibility, Validity, etc.

11. How the users will benefit from
this new system?
Motorola DynaTAC 8000X Does this phone need a name ??

12. Important Changes
The best part happening to RSO is that it has a Green footprint. All those paperwork
has now moved on to Paperless System.
From the user’s point of view, applying for a new position has become easy and
the user can now apply online instead of filling forms and thinking about the good
handwriting .
The breaks will be managed and every request is now done online, so all user
actions will be tracked during the shift and every data is recorded.
Easy accessibility in finding unknown locations. Every information is now
available on the website.
No waiting for special instructions after the shift gets assigned.
The Algorithm is more developed to ensure that the user will get desired 20 hours in a
week.

16. Release Effort For Release 2

17. Cumulative Flow

18. Burn Down Chart

19. Actors
• Only once who are eligible to apply for proctor position
Students
• The main responsibility of a proctor is to monitor students and their
guests entering the dorm
Proctors
• The main responsibility of a supervisor is to ensure proper working of
each workstation
Supervisors
• Manager is responsible to ensure sufficient and proper workforce and
maintain security of all the dorms
Managers

20. Use Case - Student
• Apply Online
• Schedule Interview
• Study Material
• Give Test
Recruitment Process
Check up deadlines

21. Use Case - Proctor
• Guest Sign In
• Incident Reporting
• Work station assignment
Workstation Management
• Write ups & appeals
Proctor Performance Profile
• Pick up/drop off/Exchange shifts
• Availability
Shift Management

22. Use Case - Supervisor
• Ensure workstation assignment
• Check for break request
• Write ups and commendable
Workstation Management
• Go Through incidents reported
• NUPD details
• Lock out details
Incident Management
Shift Management

23. Use Case - Manager
• Check for proctors needed
• Recruitment process
• Hire proctors/ supervisor
HR Management
• Update Banned List & Memos
Workstation Management
• Review Incidents
• Review write ups
• Proctor/supervisor performance review
• Probate proctor/supervisor
Quality Management
• Update Training Material
• Notify Deadlines
Other

24. High Level Use Case

25. Use Case – Recruitment Process

26. Use Case - Shift Allocation

27. Use Case - Proctor

28. Use Case - Manager

29. Use Case - Supervisor

30. Use Case - Student

31. Activity Diagram – Hiring Process

32. Activity Diagram – Shift Exchange