Internship Final Report on Globsyn Skills Development Ltd.

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A global outlook firm with deep domain competencies in Technology, Knowledge and Skills.
Employees at Globsyn believe that their success lies in the success of our customers –
irrespective of their size and scale of operations. Globsyn group has crafted services and
solutions to help their customers leverage and profit from the advanced use of Knowledge,
Skills and Technology
At core Globsyn group are problem solvers with an unwavering passion for performance.
They minimize hierarchy, are intellectually curious and closely engage with our customers to
work in a highly collaborative mode. They are a people driven research and IP creation firm
and are constantly identifying new knowledge and technology trends, developing new
solutions and creating sustainable value for our customers around the world.
With an unwavering passion for excellence, rooted on performance, they have, perhaps for
the first time, brought together a mix of 'Knowledge' and 'Skills' – to create 'employably
skilled' people through their pioneering Knowledge Finishing School™ System; 'Technology'
– helping customers leverage from the latest in technology developments and 'Innoventures' –
creating fresh new business models in Retail, Infrastructure and other new economy areas.
Globsyn group have left a mark in each of the verticals that they work in and have many firsts
to their name, including pioneering the Software Finishing School™ System in India, in
1997. They have conceptualized and implemented, in 1996, India's first truly intelligent 'Plug
n Play' infrastructure - 'Infinity', the model around which Software Parks have been
developed in India.
GLOBSYN GROUP
GLOBSYN LOGO

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1995 – Inception
1996 - Conceptualized the concept of IT Parks and launched „Infinity‟, in Kolkata, as India‟s
first intelligent workspace dedicated to the knowledge industry
1997 - Launched South East Asia‟s only „IBM Centre for Software Excellence‟
1997 - Conceptualised the concept of Knowledge Finishing School for the first time in India
and launched YSM (Young Software Manager) Program, as the first Software Finishing
School program. This was the first program in India, dedicated to engineers, that integrated
technology, application skills and management for the IT industry. The program is now into
its 27th
Batch
2002 - Launched Globsyn Business School (GBS) – India‟s first corporate B-School. Now
into its eleventh year the school has grown from just 53 students to about 700+ now. GBS
uses its own unique pedagogy with dedicated Corporate Connectivity to help students emerge
as „Industry Ready‟ Professionals. CRISIL A++ rated and now into its 11th
batch
2004 - Launched Globsyn BPO Academy – India‟s only integrated BPO Academy
2006 - Acquired Synergy Log-in Systems Limited, a BSE listed specialist banking software
and Services Company
2006 - Launched Globsyn Crystals – a 21st Century work habitat
2010 - Formation of Globsyn Skills Development (P) Ltd.
2013 – Started the Star Project
GLOBSYN - CHRONOLOGICAL TABLE
GLOBSYN BUSINESS SET-UPS

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Globsyn Group
Knowledge Skills Technology Innoventures
Globsyn
Business
School
Asian Institute
of Family
Business
Globsyn Blue
Globsyn
Skills
Globsyn
Finishing
School
Globsyn
Infotech Infrastructure
Retail
GLOBSYN GROUP STRUCTURE
Media
Venture
Corporate
Training

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Globsyn Skills Development (P) Ltd. (GSDL) is a joint venture company, promoted by
Globsyn and National Skills Development Corporation, NSDC (Set up by Ministry of
Finance). NSDC holds 27% equity in GSDL. GSDL is the result of intensive efforts by
Globsyn and NSDC to setup a holistic skill development base in Eastern & North East India
and has an ambitious target of training over 3.52 lakh youth over a period of 10 years,
Globsyn Skills is positioned to train unskilled and semi-skilled youth while offering a number
of up-skilling programs to skilled youth.
The Reach
1. West Bengal
2. Odisha
3. Jharkhand
4. Bihar
5. Assam
The Domains
1. IT/ITES
2. Retail
3. Hospitality
4. Travel and Tourism
5. Catering
6. Automotive
7. Wellness
8. Healthcare
9. Security Services
10. Construction
11. Plastics
12. Oil & Petroleum
13. Electrical
14. Basic Accounting
15. Beautician
16. Nursing
17. Medical Representative and many more…
GLOBSYN SKILLS LOGO
ABOUT GLOBSYN SKILLS

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The National Skill Development Corporation (NSDC) is a unique Public Private initiative
with the mandate to involve the private sector in training 150 million youth by 2022 in 21
focus sectors, identified by the Government.
Chaired by former Murugappa Group chairman M. V. Subbiah, NSDC is a Section 25
company with 49% of its equity held by the Government. The balance 51% stake is owned by
industry, with ASSOCHAM, CII, FICCI, and sectoral bodies as the Confederation of Indian
Textile Industry, Council for Leather Exports, CREDAI, SIAM and NASSCOM being the
private sector shareholders.
ABOUT NSDC
NSDC LOGO

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The NSDC was set up as part of a national skill development mission to fulfill the growing
need in India for skilled manpower across sectors and narrow the existing gap between the
demand and supply of skills.
The Finance Minister announced the formation of the National Skill Development
Corporation (NSDC) in his Budget Speech (2008-09):
"...There is a compelling need to launch a world class skill development programme in
Mission mode that will address the challenge of imparting the skills required by a growing
economy. Both the structure and the leadership of the Mission must be such that the
programme can be scaled up quickly to cover the whole country."
To contribute significantly (about 30 per cent) to the overall target of skilling / upskilling 500
million people in India by 2022, mainly by fostering private sector initiatives in skill
development programs and providing funding.
The major challenge that NSDC is looking to overcome in the coming years, is to increase
the proportion of skilled workforce in India.
VISION
OBJECTIVE
GRAPH SHOWING THE PERCENTAGE OF SKILLED WORKFORCE

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The Skills for India initiative – a one of its kind Skill Development movement in India, has
been developed around an engagement framework aimed at building an „entrepreneurial eco-
system‟ to help existing Training franchisees and Business Owners to join hands with
Globsyn Skills based on equality, faith, commonness of vision and the zeal to collaborate and
create skill development institutions, across a wide section of sectors, thereby helping
empower unskilled and semi-skilled youth.
The various types of partners that Globsyn Skills is looking for are as follows:
1. Training Centre Partner
2. Specialized Domain Partner
3. Manufacturing and Process Partner
4. Infrastructure Support Partner
SKILLS FOR INDIA
SKILLS FOR INDIA LOGO

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Globsyn has always pioneered changes in the education system as it strives to impart a global
exposure to its students. Since its inception in 1997, Globsyn has implemented the
Knowledge Finishing School™ system to equip its students with information and global
management skills for the growing IT industry in India. Over the years more than 5000
engineers have been exposed to this curriculum and are now working for some of the best
domestic and international companies in India as well as abroad.
Globsyn Finishing School is an extension of Globsyn's training programs for engineers and
corporates. Globsyn understands the paradigm shift in the quality of professionals required by
the industry today, and the need for engineers to keep abreast with all new technology skills
and understand all facets of business. Globsyn Finishing School aspires to mould under-
graduate engineers into successful knowledge workers in the IT industry.
ABOUT GLOBSYN FINISHING SCHOOL
GLOBSYN FINISHING SCHOOL LOGO

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The various GFS components are as follows:
1. Summer School
2. Winter School
3. Young Software Managers
4. Finishing School Technology Track
5. Finishing School Placement Track
GlobsynFinishing
School
Summer School
Winter School
Young Software
Manger
Finishing School
Technology Track
Finishing School
Placement Track
GFS COMPONENTS
DIAGRAM SHOWING THE GFS COMPONENTS

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Globsyn Summer School began in 2004, in response to the demand for professionally driven
technology program tracks. Held during the summer vacations, each program track is
designed keeping in view the latest industry trends and needs - making it a one-of-its-kind
'industry readiness' program.
Globsyn Summer School encourages engineering students to utilize their summer vacations
by learning and developing their IT skills, gearing them for their future IT careers. Projects
done during summer school are recognized by WBUT as part of the vocational training
mandate.
The program highlights are as follows:
 Training faculty accredited by global IT giants like IBM, CapGemini, CTS, Siemens,
TCS, Tech-Mahindra, Wipro, R S Software etc.
 In-depth theoretical grooming to build up developmental competency.
 The Project Report is recognized by WBUT as part of the Vocational Training
mandate.
 Special Soft Skills classes with emphasis on facing Personal Interviews for placement.
 Participation and project certificate for all successful candidates
 Projects similar to real-life applications.
 Formal Project Evaluation by Technical panel
COURSES OFFERED
 JAVA8
 JEE7
 PHP
 DOTNET
 ORACLE
 ANDROID IN MOBILE NETWORKING
 NETWORKING
1. SUMMER SCHOOL

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Globsyn Winter School began in 2005, in response to the popularity of the Summer School
and the demand for professionally driven technology program tracks. Held during the winter
vacations, each program track is designed keeping in view the latest industry trends and
needs - making it a one-of-its-kind 'industry readiness' program.
Globsyn Winter School encourages engineering students to utilize their winter vacations by
learning and developing their IT skills, gearing them for their future IT careers.
Young Software Manager programme tailor made for high-aptitude engineering graduates to
be 'application-ready‟ and a day-one contributor to any technology project. The upside -
client organizations do not have to spend precious time on retraining and re-skilling saving it
significant costs and a huge value-added resource. As a flagship program of the Globsyn
Software Finishing School System, YSM has earned an enviable reputation among the
technology and student community alike for its quality, in-depth technology and management
curriculum and a highly proficient faculty. Over 200 colleges have endorsed this program and
300+ global and domestic corporate have hired YSMs.
The key to the success of students undergoing the YSM program lies is in our moulding and
mentoring willing minds for challenging, fast-track global careers, not for any run-of-the-
mill, routine 'job'. Each and every one of our students aspire and achieve for themselves
careers that are challenging, professionally rewarding and with a very high degree of lateral
movement. The hard work and focused learning environment puts our students, compared to
their fellow compatriots without the YSM advantage, a league ahead - always!
Finishing School Technology Track or FSTT is a technology program offered by Globsyn
Finishing School to college students at their campuses. During this course, FSTT faculties
visit campuses of interested colleges to train students in batches of at least 40 students. FSTT
courses are offered at two levels, the Beginners Level and the Advance Level. At beginner‟s
level, basics of a technology module are taught for two to three weeks by following KFS
system of pedagogy. Advance level is a three months long course, which is an abridged
version of YSM. Pedagogy at this level is totally based on KFS system and evaluation is done
as per YSM standards.
2. WINTER SCHOOL
4. FINISHING SCHOOL TECHNOLOGY TRACK
3. YOUNG SOFTWARE MANAGERS

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Finishing School Placement Track or FSPT is a placement-assistance program offered by
Globsyn Finishing School to college students at their campuses. During this course, FSPT
faculties visit campuses of interested colleges to train students in batches of at least 40
students. FSPT courses are offered at two levels, the Beginners Level and the Advance
Level. At beginner‟s level, basics of logical reasoning module are taught for two to three
weeks by following KFS system of pedagogy. Advance level is a three months long course,
which is an abridged version of YSM. Pedagogy at this level is totally based on KFS
system and evaluation is done as per YSM standards.
5. FINISHING SCHOOL PLACEMENT TRACK
LOGOS OF COMPANIES PROVIDING PLACEMENT

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The KFS system has its own pedagogy, knowledge dissemination methods and processes
and assessment systems backed by a dedicated research and development team that
constantly improves and updates the system based on evolving industry needs. The KFS
system™, as a pedagogical style, has been conceptualised and developed to achieve, among
others, the following major outcomes:
1. Acquisition: Optimum knowledge acquisition
2. Application: Ability to apply knowledge in a live environment
3. Manage: All round holistic development of an individual mapped to critical
‘employability‟ skills
4. Perform: Performance orientation
FINISHING SCHOOL PEDAGOGY
DIAGRAM SHOWING THE KFS PEDAGOGY

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 To procure sponsors for Summer School 2015.
 To coordinate & efficiently manage all the Summer School activities.
 To resort all the student queries successfully and ensure smooth conducting of
summer school classes.
 To manage all the Marketing, Finance, HR & Logistic tasks at the respective centres.
 To approach, organise and execute the games for Summer School
OBJECTIVES OF THE PROJECT

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ENROLLMENT
INDIVIUAL COLLEGE
VISIT & CENTRE
ALLOCATION
SPONSORSHIP &
CO-BRANDING
VENUE SELECTION
INDUCTION
PROGRAM
MANAGEMENT
INDUCTION &
SUMMER SCHOOL
PLANNING
ARRANGEMENTS
FOR FOOTBALL,
PAINTBALL &
ZORBINDUS EVENT
LAB ALLOTMENT &
FACULTY
DISTRIBUTION
STUDENT QUERY &
CENTRE HANDLING
EXECUTION OF
GAMES FOR
STUDENTS
CERTIFICATE
SORTING
PROJECT
MONITORING &
CERTIFICATE
CORRECTION
ACTIVITIES OF SUMMER SCHOOL 2015
SUMMER SCHOOL ACTIVITIES

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The following are the components of the end to end Summer School Lifecycle:
1. Enrolment.
2. College visits & Centre Allocation
3. Sponsorship & Co- Branding.
4. Venue Selection.
5. Lab, Faculty & Batch allocation.
6. Induction & Summer School Planning.
7. Induction –
a) Setting up of help desks
b) Queue Management
c) Cash Collection & Validation of data
d) Conference Room
e) ID card & Kit distribution
8. Student Query Handling, Faculty & Centre Management.
9. Delivery
a) Pre Assessment
b) Training (Theoretical + Project)
c) Post Assessment
10. Gifts, Awards, Banners & Standee Sourcing for the games event.
11. Organising & Management of Football, Paint-Ball & Zorbindus event.
12. Summer School Certificate Sorting.
13. Project Monitoring & Certificate Distribution.
14. Certificate Correction.
15. Departments Involved.
COMPONENTS OF SUMMER SCHOOL 2015

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1. The Enrollment process is made live in the website
(www.globsynfinishingschool.com)
2. By March, the Online Registration Form, new curriculum, important dates, duration,
last year‟s highlights, feedbacks, photos and faculty introduction gets updated in the
website.
1) ENROLLMENT
GFS WEBSITE SCREENSHOT

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3. Then they have to fill up an online registration form, on successful registration a
unique ID is created for all future reference.
A specimen copy of the registration form is attached below:
SUMMER SCHOOL REGISTRATION FORM SCREENSHOT

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4. Through sms blast, students from the old database are informed about the Summer
School 15 programme
5. The students start coming to the Crystals campus to book their seats by paying an
initial advance of Rs. 2000.
6. The student then logs on to the website to register online
7. On successful registration, a unique ID is created which is used for all future
reference and all students are thereby allotted their Form. No.
8. For any queries related to seat booking and centre change the students have do it
during the Induction days.

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1. The GFS Sales team fixes up the appointments with the various colleges PAN India.
2. They visit these colleges and present the programme details of Summer School 2015
to all the students.
3. The colleges I had visited were „Heritage Academy‟ and „Academy Of Technology‟.
There we had made a presentation highlighting the benefits GSDL would be
providing and encouraged them to enroll for the summers training program.
Name Of The College
Number Of Students
Addressed
Total Enrollment
Heritage Academy 400 320
Academy Of Technology 200 150
TOTAL 600 470
78.3
21.7
SUCCESS PERCENTAGE
SUCCESSFUL
UNSUCCESSFUL
2) COLLEGE VISITS AND CENTRE
PIE CHART SHOWING THE SUCCESS PERCENTAGE OF TOTAL STUDENTS ENROLLED

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The Co-Branding exercise is carried out to tie up with various retail chains and
corporate, and make them our associate sponsors for the entire Summer School 2015. The
following are the activities performed:
1. Make a Corporate presentation highlighting the benefits of both parties.
2. Download contact details like (Address, Resource Contact Person, Contact Number)
of the corporate from the web.
3. Prepare a list of prospective sponsors and call up the respective stakeholders.
4. Try fixing an appointment with the stakeholder.
5. Also approach a few companies directly and try convincing them by making corporate
presentations and explaining them about the core benefits that they could generate.
6. Explain the concept of Summer School 2015.
7. Draft a proposal and forward the same
8. Meet the stakeholders and finalize the order
9. Request them to forward their company logo for branding activities
10. Communicate the offer back to the students through the portal and necessary
announcements during the Induction.
11. Ensure that these logos are used during the induction, sports day and other possible
occasions.
The associate partners for SUMMER SCHOOL 2015 were as follows:
1. KFC
2. PIZZA HUT
3. CAFÉ COFFEE DAY
4. JUST BAKED
5. BANK OF BARODA
6. ITC- Fiama Di Wills & Engage
7. GOVINDAS
8. JAISALMER
9. BIRYANI EXPRESS
10. BAKSTAGE
11. IMS
12. REDBULL
3) SPONSORSHIP AND CO-BRANDING

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47.0552.95
SUCCESS PERCENTAGE
SUCCESSFUL
UNSUCCESSFUL
Number Of Companies Approached Total Number Of Sponsors Acquired
17 8
PIE CHART SHOWING THE SUCCESS PERCENTAGE OF SPONSORS ACQUIRED

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CO-BRANDING
Every year Globsyn Skills acknowledges and felicitates the performers during the summer
schools training. The winners are awarded in the form of gifts, trophies and certificates.
Therefore we are required to approach the companies and promote this event and give them
the detailed report about Summer School Training.
We project all the branding opportunities and explain them the core benefits that they may
derive through such form of branding. We provide the following tasks for all our associate
partners:
 Displaying their banners, standees & flexes
 Mentioning their logos in the GFS portal, which comprises of more than 3000
people.
 Allowing them to set up counters for distribution of pamphlets and hand-outs‟ to the
students.
 For the Food Sponsors, they are likely to boost up their sales volume.
 Displaying their banners & standees during the Football, Paintball & Zorbindus
events.
 Printing of company logos on the team jerseys.
 Incase the mode of sponsor done by a company is of a huge amount or is
appreciable, then we name a teams and the football trophy according to their
respective names.
 Mentioning the companies logos in the backdrop during the Convocation ceremony.
SCREENSHOT HIGHLIGHTING THE MODE OF SPONSORSHIP & BENEFITS PROVIDED

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After the procurement of several discounts from several companies we announce it to the
students so that they may avail the necessary benefit and hence be more satisfied during their
training tenure.
The gifts and awards that we obtain from various companies is used to felicitate the students
for best project winners, most promising student, man of the match, man of the tournaments,
etc……. during the Football and Paint-Ball tournament.
An outlook on how the brand logos are mentioned in the GFS Portal.
SCREENSHOT OF CO- BRANDING IN GFS PORTAL

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ASSOCIATE PARTNERS FOR SUMMER SCHOOL 2015
LOGOS OF ASSOCIATE PARTNERS FOR SUMMER SCHOOL 2015

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The following are the activities performed under “Venue Selection”:
1. A proposal for venue requirement is forwarded to various colleges and institutes
2. Quotation from these institutes is received
3. The various quotations are evaluated
4. Individual lab capacity and number of PC‟s to be used in each lab is specified .
5. Based on the target and the enrolled students thus far, the venues are finalized.
The following are the activities performed under “Lab Allocation/ Faculty Allocation/ Batch
Allocation”:
1. Based on the volume of enrolled students and the tracks on offer, Labs are allocated
2. Based on the tracks, Faculty is allocated to the various labs
3. Based on the enrolled students and the various tracks, students are allocated to the
various batches.
4) VENUE SELECTION
5) LAB, FACULTY AND BATCH ALLOCATION
CENTRE WISE LAB, SLOT AND FACULTY ALLOTMENT

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Prior to the Induction the following things were discussed at the meeting:
 Separate departments were formed that was looking after Cash Collection, Help Desk,
Registration Desk, Queue Management, ID Card & Kit Distribution and Query
Handling and each individual was explained about their roles and responsibilities.
 The entire registration process was discussed and instructions were given how to
coordinate among all the departments.
 How handling of students would be a major issue and how to guide them to their
respective labs as per their payment details.
 Each one of us was given a Login ID and Password so that we could directly check
the payment status, form no, centre allotment, course chosen and all other details of
all the students.
 How to manage the queue and ensure students enter the Query Room in a
synchronized and systematic order.
This was an important phrase that occurred before the commencement of Summer School
2015. We had a conference that was addressed by Mr.Kaushik Dey (Operations Head GSDL)
where each one of us was explained about our roles and responsibilities.
The basic contents discussed at the conference before the commencing of the SUMMER
SCHOOL was:
 Each one of us was allotted our centres for the Summer School.
 Mentioning the Centre Managers of each training institute.
 Explained in details what all tasks & responsibilities we were required to handle.
 Addressed about the probable students queries and issues that may arise during the
training period.
 Explained how to manage the faculties and ensure that the classes are being
conducted smoothly across all centres.
 Explained how to go about with the payment procedure, ID and kit-distribution.
 Told to be patient with students and handle all their queries without agitation.
 Explained how to coordinate with the operations team in case of any assistance.
6) INDUCTION AND SUMMER SCHOOL PLANNING

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The induction program consisted of the following activities:
1. Setting up of Helpdesk: Student Help desks are set up to resolve the issues raised by
the students/ re-direct them to their respective Cash Collection Counters/ Complete
their online registration.
2. Queue Management: Maintaining the students in a line and ensuring that the
respective counters are not crowded. Also ensuring that the students go in the
concerned laboratory as per their payment status and judiciously handling of over
3000+ students and resorting their queries effectively.
3. Cash Collection & Data Validation: Cash Collection counters are set up to receive
the remaining amount from the students after adjusting their respective discounts.
Once the cash is collected, the Validator updates the information into the system and
verifies the amount.
7) INDUCTION- Setting Up Of Help Desk

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4. Query Room: All the students who have queries with regard to centre allotment,
course change, information updating or any other problems are thereby guided to the
query room, where there problems are forwarded and resorted immediately .
5. Conference Room: After the final payment is received, the students are guided to the
conference room where they are explained in detail about the summer school program
and what is expected from them and described how the training process will go about.
6. ID cards and Kit distribution: Finally after the conference, a verification is done to
ensure full payment and then the Student ID card and a welcome kit is handed over to
each student.

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The duty assigned by the management was to manage all the operational and financial tasks
at B. P. Poddar Institute of Management & Technology.
The following tasks were required to be performed at the respective centres:
 Listening to the students problems and resolving their queries with regard to lab
change, course change and centre change.
 Noting down the queries of each student in a common database and forwarding their
problems to the concerned management.
 Coordinating with the faculties and proving them all the necessary items to ensure
smooth conducting of classes.
 Distribution of ID cards and bags to the students in case of non-issue and keeping
track of these records in a separate database.
 Accepting the fees from those students whose payments were due and forwarding
their records to the management for updating.
 Updating the attendance list of students and sending the database across to the
management.
 Timely query handling and customer relationship management.
 Updating the students profile on the website to avoid error in printing their
certificates.
 Timely management of students grievances.
 Making all the necessary announcements in the respective announcements that is
forwarded from the administrative authority.
 Giving presentation to the students and inviting them for the Football, Paint-Ball and
Zorbindus events.
 Project allotment to students and recording them in a separate excel sheet.
 Assisting the faculties during the project evaluations and communicating them, the
major areas of improvement.
 Certificate distribution after the end of Summer School program.
 Maintaining database for the students incase of non-issue or corrections to be made in
the certificates.
8) STUDENT QUERY HANDLING, FACULTY & CENTRE MANAGEMENT

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The delivery of the training covers the following points:
1. Pre-Assessment
2. Training Delivery
3. Post-Assessment
After finalising our associate partners for the event, we approached the respective companies
to collect the banners, standees that would be displayed on the ground and also collected the
awards and gifts that would be awarded to the champion students during the games.
After the completion of the games to had to ensure to return the standees & banners in proper
condition and show them the evidence as to how we displayed them during the event.
The remaining gift items we also thereby returned to the companies on a positive note with a
vote of thanks.
9) DELIVERY
10) GIFTS, AWARDS, BANNERS AND STANDEES SOURCING FOR
THE GAMES EVENT

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EVENT DETAILS
Date: 21st
July, 2015
Venue: C.D.Block, Salt Lake
One of the major challenges was organising and managing these games (namely Football,
Paint-Ball & Zorbindus event). The major tasks that had been undertaken for successful
execution of this event were:
 Getting the details and contact reference of the Paint-Ball and Zorbindus organizers.
 Arranging a meeting with the organisers and discussing in details about the event and
finalizing the total payment amount after necessary negotiations.
 Finding a suitable field in the nearby locality, wherein all the three sports could be
played simultaneously.
 Searching for field sponsors and finalizing a date and venue for the event.
 Booking of the Ground & Community Hall.
 Inspecting the ground for maintenance and following up with the local authorities
prior to the event.
 Printing 60 jerseys for 4 teams who would be playing football (15*4).
 Hiring of decorators and event planners for construction of small tents for seating,
ground maintenance, constructing the Paint-Ball playing arena, etc...
 Arranging all the playing accessories, first-aid tool kit and all other necessary items
required for the games.
 Displaying the banners & standees around the ground prior to the commencement of
the event.
 Doing the Football & Paintball registrations & making all the necessary
announcements to the students.
 Displaying and arranging of all trophies and gifts hampers.
 Receiving the food packets from Govindas and arranging them in order in the
Community Hall.
 Execution of all the Football, Paint-Ball & Zorbindus events.
 Timely handling of the students grievances.
 Award & Trophy Distribution to the winning team and the notable players.
 Giving vote of thanks to the chief guest, to all the participants and organisers.
 Wrapping up all the Standees & Banners and returning them to their concerned
places.
11) ORGANISING AND MANAGEMENT OF FOOTBALL, PAINTBALL
AND ZORBINDUS GAMES

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FOOTBALL, PAINTBALL & ZORBINDUS GAMES SCREENSHOT

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The certificate sorting is done for all the certified student across 167 colleges all over
India.
The following tasks are undertaken during the certificate sorting:
 All the certificates of those students belonging from Pailan College of Management
and Technology, SVIMT (Sonarpur) & DITM (Durgapur) are sorted separately and
sealed in separate envelopes as these students are required to collect their certificates
from their respective colleges.
 The certificates are then sorted out according to the respective centres of the students
where they are availing the training.
 Then after the centre wise certificate sorting, arrangements are done according to their
concerned Lab & Slot of the students based on their attendance list.
 This is a long process as certificates are sorted based on several criteria‟s.
 Then, the certificates of each Lab from each Slot is packed & sealed in separate
envelopes and labelled accordingly.
 After the Lab & Slot wise distribution of certificates, they are arranged
chronologically according to their respective centres.
 After sorting all the certificates centre wise they are finally put them into 6 different
boxes (i.e.: BPPIMT, CIEM, SVIMCS, DIATM, Globsyn Crystals & SMIT) based on
the centres of the students.
 Finally, the sorting is communicated to the Logistics team who would be delivering
the parcels to the concerned colleges.
12) SUMMER SCHOOL CERTIFICATE SORTING

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On the final day of the training class, the students are required to make a presentation on their
allotted projects by the faculty guide.
The task that is undertaken during the project presentation is:
 Monitor each presentation of the students from the JEE7 batch from all the 3 slots.
 Ask them questions based on their projects and tell them to explain the functionality
part of their concerned projects.
 Give them valuable feedback about their projects and the domains they could
improve on.
After monitoring the projects the tasks that is undertaken to distribute the certificate is:
 Call out the names of the students from each slot and distribute their certificates for
the training period.
 Take the signature of the students on receiving their certificate, to keep a record.
 Prepare a database and record all the names of those students who had problems with
regard to non-issue of certificates and those with printing error on their certificates.
A few other tasks that are done on the final day of the training are:
 Making the official announcements for the issue of winter school certificates and
thanking the students for opting to choose Globsyn Skills for their Summer School
training.
 Distributing the food packets to the students as a gesture of gratitude.
 Assembling all the students of each slot for the group photographs.
13) PROJECT MONITORING AND CERTIFICATE DISTRIBUTION

36
A database is prepared for all those students who had problems after the issue of SUMMER
SCHOOL 2015 certificates. Many of them report problems such as misprinting in their
names, while a few errors are with respect to changes in their college names and a few have
queries with respect to mentioning of wrong course on their certificates.
The prepared database of the certificate related queries was forwarded to the administrative
authority and they would revert back to the students with their proper certificates in a short
notice.
The procedure that was followed for the certificate correction was:
1. During the certificate distribution at the respective centres, numerous requests for
Certificate corrections are received
2. All the corrections are duly noted down with all necessary details in a database.
3. There are many missing certificates as well, which are also noted down.
4. Data for these missing certificates and wrong entries are consolidated and sent for re-
print
5. These re-printed certificates along with the grade sheets are couriered to each student.
6. The students were are informed that for any further queries they need to drop a mail at
gfs@globsyn.com or call up the Crystals landline number mentioned in the portal for
any further assistance.
The various departments involved throughout the lifecycle of the Summer School are as
follows:
1. Marketing and Sales
2. Communications
3. Enrolment
4. Accounts
5. System Engineering Group
6. Operations
7. Administration
8. Instructional Research and Design Group (IRD)
14) CERTIFICATE CORRECTION
15) DEPARTMENTS INVOLVED

37
Prospecting and approaching a number of companies for sponsorship and co-branding was a
major area to enhance and develop my marketing and persuading skills.
The major areas of learning are:
 Preparing corporate presentations on GSDL and highlighting the core benefits that the
corporates would get through such form of cobranding.
 Developing my communication and persuasion skills by constantly making
presentations in front of the concerned dignitaries and convincing them to make
several offerings for the GSDL events.
 Following up several companies and constantly reminding them about the marketing
and co-branding opportunities.
 Visiting various companies across Kolkata requires a lot of travelling which is an
important element in marketing and we have thereby mastered this art by constant
follow-ups.
 Next, visiting various colleges and convincing the students to enrol for the summers
training program was another domain where we enhanced our marketing skills.
 At the centres, making all important announcements and communicating it to the
students was an area of improving my communication skills.
 Assisting Globsyn and a few other associate partners in the branding and promotional
activities during all the Summer School.
 Fixing meetings with our games organisers and making several negotiations for
coming to a conclusion for the final payment required for organising Paint-Ball and
Zorbindus events.
 Managing and handling the fees payment of the students was an important area where
we dealt with a lot of financial resources.
 Maintaining the records and separate databases for all financial transactions and
coordinating the information with the administrative authorities.
 Collection of due fees from students at the centres and forwarding it to the concerned
management.
 Handling all the expenses at the respective centres and making all necessary payments
to the concerned person and making payment to the external project evaluators.
 Making payment to all the event organisers and games organisers after the successful
execution of the sports event held at CD Block.
MAJOR LEARNINGS FROM THE SUMMERS INTERNSHIP
MARKETING
FINANCE

38
 Handling and managing more than 3000 during the Induction Program was one of the
major challenges that we successfully dealt with.
 Listening the queries of students at BPPIMT (that had a strength of 928 students) and
resorting their problems like seat allotment, centre change, lab change, shift in course
was a big challenge.
 Ensuring smooth flow of classes at both centres BPPIMT & CIEM was a major area
to learn management.
 Administering and managing both the students and faculties at both centres was a
major platform for learning how to manage human resource.
 Managing the students during the Induction and ensuring they form a queue and
complete the entire registration & payment process was one of the major areas to
learn the operations task.
 Checking the payment status of students and directing them to the concerned labs
during the days of Induction.
 Visiting our associate partners and collecting the gifts/ standees/ banners/ awards/
discount-coupons, etc. was an area where we learned a lot of logistics work.
 Organising all the prizes, trophies, jerseys & setting up the banners and standees
around the field for promotional activities.
 Successful execution of all the games (Football, Paintball & Zorbindus) also taught us
a lot of operations work.
 Distribution of Kit & ID card at the respective centres
The major areas for learning IT during the internship were:
 Learning the functioning of the Registration and the Online Payment process adopted
by Globsyn Skills.
 Handling students queries and informing them about their centre and seat allotment
after logging into the GFS portal.
 Preparing separate databases at the centre for student queries, new registration,
students attendance, payment details, ID and kit distribution and project allotments.
HUMAN RESOURCE MANAGEMENT
OPERATIONS & LOGISTICS
IT

39
During CO-BRANDING the problems that were faced was:
 Not getting appointment with the proper person of the company.
 The fear of rejection was a big de-motivating factor.
 Not getting proper response from various dignitaries of different corporates.
 No proper coordination with the companies management during the time of follow up.
 Many of the previous summer school sponsors were not willing to be their associate
partners again.
 Many companies want to deal on a contract basis and needs a fixed order for their
supplies.
The major problems faced during the TRAINING were:
 Students did not get their preferred location for training.
 Many of them had problems with regard to course change, centre change & slot
change… which was a difficult task to handle simultaneously.
 Many students did not receive any sort of text messages or mail from Globsyn Skills
about the current happenings
 A few students had paid more than the required amount as there was some technical
error and then they were asking for refund.
 Due to several breakdown of the gfs website many students were unable to book their
respective locations.
 There were many students who complained that their seats were previously booked.
 Most labs had a capacity of 50 students but there were around 65 students in a few
labs, which had to be immediately resorted.
 Students were unable to login with their Login ID and Password to give the
assessment tests.
 There were so many technical problems during Project Upload, Pre Assessment Test
& Post Assessment test also.
 Many did not get the necessary assistance from the administrative authority with
regard to their problems.
 Few students faced problem of getting zero in exams because of server failure.
 Many a times students complained that their questions were not uploaded properly.
 Because of huge project file size students faced problem of uploading them into
gfscommunity.com. Problems were due to the fact no message was provided to them
regarding file size to be uploaded.
PROBLEMS FACED

40
 There should be proper synchronization between the Sales and the Operations team to
ensure proper intake of students based on their courses.
 The online portal that serves as a bridge for communication for more than 3000
people should be improved and enhanced to avoid frequent breakdown.
 A new „Back-Office‟ team for communication should be established that will keep the
students updated about the latest GSDL events (specifying the dates, venue,
procedure, etc...) via e-mail & text messages.
 The online registration form should contain the option of preferred location and they
are required to rank them based on their convenience, then the problem of centre
allocation can be minimised.
 It is advisable to send the registration forms to the students in their respective mail
IDs so that the problems pertaining to certificate re-printing is avoided.
 Before making anything service available to the students, proper testing should be
done to ensure smooth functioning of the system.
 The content and file size of the project should be clearly communicated to avoid any
sort of confusion during the training period.
 If any student has any due payment, an alert message should be displayed after their
login, specifying the day date of payment. Incase of failure of payment the access for
the students are closed.
RECOMMENDATIONS

41
It was indeed a great experience to visualize how a programme of such a stature was
managed efficiently and effectively and I am extremely fortunate enough to be a part of the
Summer School Program. Initially the problems were hindering but it was managed very well
and all tasks were successfully executed and the event was a huge success.
My takeaways from the program are huge & it was a major learning platform for me. I now
have the exposure and knowledge about how Marketing, Finance, HR, IT & Operational
tasks are handled. Technically I have enhanced a lot. In this Internship, I have also enhanced
my communication and learnt a lot about public dealings during co-branding activities. I have
also gathered an idea about different financial constraints and practically how finance
department works giving an overview of the whole programme. Organising & executing the
football, paintball & Zorbindus helped me to discover my management abilities.
Interacting with a lot of people during this Internship helped me to gain a lot of experience
and better understand the working conditions prevailing in most organisations.
I have groomed myself altogether and finally prepared myself for the corporate world.
CONCLUSION

42
BIBLIOGRAPHY
 www.globsynfinishingschool.com
 www.gfscommunity.com
 GFS Community
 Globsyn Skills Corporate Presentation
 www.globsyn.com
 www.globsynskills.com

Internship Final Report on Globsyn Skills Development Ltd.

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