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"Nothing great was ever achieved without enthusiasm.“
                                        -Ralph Waldo Emerson
                                            ©2012 IBM Corporation
Motivation – Creating a platform of engagement
        ”Within the U.S. workforce, Gallup
        estimates this cost to the bottom line
        to be more than $300 billion in lost
        productivity alone.”

        ”Engaged employees are more
        productive, more profitable, more
        loyal.”


       ”In the best organizations
       employee engagement goes
       beyond HR initiatives. It is how
       they do business.”

Source: http://www.gallup.com/consulting/121535/Employee-Engagement-Overview-Brochure.aspx   © 2012 IBM Corporation   3
Motivation – Creating a platform of engagement
                          71% Gallup their employees is
        ”Within the U.S. workforce,
                                    thinks
                                         the most important asset.
        estimates this cost to the bottom line
        to be more than $300 billion in lost
        productivity alone.”

        ”Engaged employees are more  15-25% - annual employee
        productive, more profitable, more
        loyal.”
                                                    replacement rate.

       ”In the best organizations
       employee engagement goes
                                              200% - avg. Cost of
       beyond HR initiatives. It is how
       they do business.”
                                                                 rehiring.
Source: http://www.gallup.com/consulting/121535/Employee-Engagement-Overview-Brochure.aspx   © 2012 IBM Corporation   4
Motivation - Communication and distance




Source: Professors John Carroll and Li Tao, Managerial Psychology, MIT, 2006
Motivation - Communication and distance




                                                     ”SOCIAL BUSINESS IS
                                                     ABOUT COMPRESSING
                                                      TIME AND DISTANCE”




Kilde: Professors John Carroll and Li Tao, Managerial Psychology, MIT, 2006
“An expert is someone sitting far away.”
- Ib Rene, Cairo
“… shifts the sources of economic value from ”stocks” of knowledge to “flows” of new
 knowledge. In this rapidly changing world, our stocks of knowledge (what we know)
    obsolesce more quickly and success depends increasingly on our ability to tap in
                                         expanding and diverse flows of knowledge.”
          - Irving Wladawsky-Berger : http://blog.irvingwb.com/blog/2011/02/from-e-business-to-social-business.html


                                                                                                         © 2012 IBM Corporation   8
Example Pain Points social business can address
   Lack of maturity in your existing collaboration solutions –
    depriving you of the ability to differentiate yourselves.
   Security threats from employees seeking out public or ad-hoc
    solutions for sharing confidential information.
                                                                           Standout organizations
   Challenges around cost – speed and quality of decisions.               are 57% more likely to
                                                                           allow their people to use
   Attracting the right people - “Old” ways of working makes your         social and collaborative
                                                                           tools.
    organization less attractive to smart employees.
   Information chaos; no-one knows where to look, but they know
    the information is out there somewhere – ”if we only knew what
    we know”.                                                             When did you last
                                                                          manage to get your
   Lack of innovation reduces ability to move into new business areas    point across using 7
                                                                          bullets with lots of text..?
    and - business models.
   Solving problems you might not know you have!                        © 2012 IBM Corporation          9
Characteristics of a Social Business platform

   Focused around people not content.
   Focused on all types of conversations – not just the e-mail
    inbox – opening the discussion - the ”Activity Stream”.
   Sharing information over sending information.
   Establishment of expertise through rating, tagging and
    transparency.
   Social services weaving a social fabric that ties together
    your disparate initiatives.


                                                                  © 2012 IBM Corporation   10
Profiles – adding social value to your directory


                                                                                  An overview of
                                                                                  An overview of
                                                                                  position in the
                                                                                  the organisation
                                                                                  organization–
                                                                                  and what
                                                                                  How do people.
                                                                                  connects we
                                                                                  relate?

                                     Status updates – open
                                     the conversation.




What do we have in
common?


                                                             © 2012 IBM Corporation           11
Personal social file sharing


One click access
to all my files, all
files explicitly
shared with me,
all files I have
shared and all
files I have access
to.


                                 Social value – an
Filtrering by tag,               overview of the value
how it is shared,                a piece of content
date etc.                        provided.
                               © 2012 IBM Corporation   12
Embedded experience – what I want you to think about…




                                             © 2012 IBM Corporation   13
React to events in 3.
party solutions or other
applications – without
ever leaving your
preferred context.
             © 2012 IBM Corporation   14
Embedded experience – another example




                                        © 2012 IBM Corporation   15
Why IBM Connections - SharePoint migration unlikely now?
   Just managed to migrate to SharePoint
    2010?
   Still running SharePoint 200x and not really
    considering SharePoint 2013?
   See a need to develop your social business
    – ”@ the speed of the Internet”?
   Large investment in vertical solutions with
    tight back-end integration?
   Office 201x upgrade not imminent?
   Heterogenuous environment?

                                                   © 2012 IBM Corporation   17
Socializing SharePoint
                         Profile card pop-up inside
                         SharePoint – never more than
                         one click away from your co-
                         workers contribution.




                                     © 2012 IBM Corporation   18
Why IBM Connections - ”Social glue”
   Do you have a number of succesful web initiatives that
    utilizes different technologies?
   Need to integrate your web initiatives with 3. part
    solutions lacking a social layer?
   Need cross solution integration?
   Need to add the social dimension to solutions that do not
    have the social dimension in them, and feel you should
    only have to add this once?




                                                                © 2012 IBM Corporation   19
Tying your web initiatives together with social glue
                 Social services




                        “Phonebook”   SharePoint       Intranet




                                                                  Internally
Externally




                                                   …



                 Access models
IBM positions social right in the
center of our most expensive
piece of IT real estate…our W3
Intranet!




      © 2012 IBM Corporation   21
© 2012 IBM Corporation   22
TV2 (Norway)
   Challenge: Managing
    large international
    televised sport events.

   Need: Social project
    management.

   Solution: Connections +
    Trilog ProjExec.
                              “We believe that there are even more competent, creative and innovative
                              employees in our organization than those who are visible to us today. With
                              a new social collaboration platform we believe that these resources will get
                              more visible, prosper and create even more value for the organization.”
                                                                                 © 2012 IBM Corporation   23
Social Everywhere




                    © 2012 IBM Corporation   24
© 2012 IBM Corporation   25
© 2012 IBM Corporation   26
Illustration portrays functionality added in a future product. Subject to change.
Why IBM Connections – A strong Community construct
   The community of interest is a very
    central functionality in IBM
    Connections.
   Need user initiated and user
    managed communties of interest?
   Full functionality in a ”room” defined
    by common interest.
   Ideation blog.
   Community activity stream.
   Social bridging.

                                             © 2012 IBM Corporation   27
Ideajam or ideation.
                      Present your ideas and
                      recieve feedback. Comment
                      on and enrich coworkers
                      ideas. Vote on the best
                      ideas.




Social bridging. Participate
in the dialog in - and outside
the firewall. Discuss subjects
securely and post them back
on the Extranet/Internet.
Why IBM Connections – Full mobile access – dedicated clients




                                               © 2012 IBM Corporation   29
© 2012 IBM Corporation   30
“The future of email is social, and the future of social collaboration tools
                              includes email as an integral part of the enterprise communication suite.”

                        “The new social email provides both a powerful accelerator for social adoption
                                                       and the backdrop for relief from email fatigue.”
                                                      - Michael Fauscette, Software Business Solutions Group Leader - IDC




“Very soon, you won't be able to see email and social networking separate. Email will
                 not die, it will in fact have more flavor and will be more integrated."
                                                    - Neha Gupta, senior research analyst, Gartner

                                                                                        © 2012 IBM Corporation     31
Why IBM Connections - Notes and Domino
   As an existing IBM Notes and Domino customer you will
    appreciate the tight integration.
   Exploit entitlement for Connections Files and Profiles services
    and get started on your social transformation.
   Social inbox.
   Embedded experience.
   Workplace of the future…!




                                                                      © 2012 IBM Corporation   32
Workplace of the future - today




   IBM Notes 9 as it
   could look when
   released in 2013.

                                  Illustration portrays functionality in a future product version. Subject to change.
                                                                          © 2012 IBM Corporation             33
Why you should consider IBM Connections - summary
   You have an existing SharePoint investment but are unable or
    unwilling to upgrade at a sufficiently high pace.
   You have a heterogenuous web environment and see the
    need to tie your solutions together with a ”social glue”.
   You would like to integrate 3. party solutions in your activity
    stream.
   You need a stronger community construct than the
    Community site in SharePoint.
   You need full functionality in a mobile client – now.
   You are using Notes and Domino.
   …you like what you just saw!                                         Why, Arizona, USA
                                                                         – in the middle of nowhere
                                                                      © 2012 IBM Corporation          34
Example customers that combine SharePoint and IBM Connections




                                                  © 2012 IBM Corporation   35
Sogeti – Europes largest SharePoint partner? – use Connections!




                                 "Our people are our most valuable asset. As a multi-national company with 20.000
                                 employees dispersed, from India to the US, we needed a powerful tool to connect
                                 our people and provide them with a social platform to share information and
                                 collaborate. We chose [IBM] Connections because it is a powerful collaboration
                                 platform that goes way beyond simple sharing of documents, and furthermore it is
                                 people centric rather than project or document centric. We believe that this is the
         Luc-Francois Salvador
             CEO of Sogeti

                                 future of collaboration, and we are pleased to be at the forefront of this new trend.“


                                                                                               © 2012 IBM Corporation     36
“We need to connect people with other people,
not connect people with documents and dead paper!”
                            - Lars Kolind, Jacob Bøtter, UNBOSS*


                                                                   © 2012 IBM Corporation   37
It is all about the people – meet some from IBM:
Sales                         Technical




                                                   © 2012 IBM Corporation   38
Complementing Microsoft SharePoint with IBM Connections

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Complementing Microsoft SharePoint with IBM Connections

  • 1. "Nothing great was ever achieved without enthusiasm.“ -Ralph Waldo Emerson ©2012 IBM Corporation
  • 2. Motivation – Creating a platform of engagement ”Within the U.S. workforce, Gallup estimates this cost to the bottom line to be more than $300 billion in lost productivity alone.” ”Engaged employees are more productive, more profitable, more loyal.” ”In the best organizations employee engagement goes beyond HR initiatives. It is how they do business.” Source: http://www.gallup.com/consulting/121535/Employee-Engagement-Overview-Brochure.aspx © 2012 IBM Corporation 3
  • 3. Motivation – Creating a platform of engagement 71% Gallup their employees is ”Within the U.S. workforce, thinks the most important asset. estimates this cost to the bottom line to be more than $300 billion in lost productivity alone.” ”Engaged employees are more 15-25% - annual employee productive, more profitable, more loyal.” replacement rate. ”In the best organizations employee engagement goes 200% - avg. Cost of beyond HR initiatives. It is how they do business.” rehiring. Source: http://www.gallup.com/consulting/121535/Employee-Engagement-Overview-Brochure.aspx © 2012 IBM Corporation 4
  • 4. Motivation - Communication and distance Source: Professors John Carroll and Li Tao, Managerial Psychology, MIT, 2006
  • 5. Motivation - Communication and distance ”SOCIAL BUSINESS IS ABOUT COMPRESSING TIME AND DISTANCE” Kilde: Professors John Carroll and Li Tao, Managerial Psychology, MIT, 2006
  • 6. “An expert is someone sitting far away.” - Ib Rene, Cairo
  • 7. “… shifts the sources of economic value from ”stocks” of knowledge to “flows” of new knowledge. In this rapidly changing world, our stocks of knowledge (what we know) obsolesce more quickly and success depends increasingly on our ability to tap in expanding and diverse flows of knowledge.” - Irving Wladawsky-Berger : http://blog.irvingwb.com/blog/2011/02/from-e-business-to-social-business.html © 2012 IBM Corporation 8
  • 8. Example Pain Points social business can address  Lack of maturity in your existing collaboration solutions – depriving you of the ability to differentiate yourselves.  Security threats from employees seeking out public or ad-hoc solutions for sharing confidential information. Standout organizations  Challenges around cost – speed and quality of decisions. are 57% more likely to allow their people to use  Attracting the right people - “Old” ways of working makes your social and collaborative tools. organization less attractive to smart employees.  Information chaos; no-one knows where to look, but they know the information is out there somewhere – ”if we only knew what we know”. When did you last manage to get your  Lack of innovation reduces ability to move into new business areas point across using 7 bullets with lots of text..? and - business models.  Solving problems you might not know you have! © 2012 IBM Corporation 9
  • 9. Characteristics of a Social Business platform  Focused around people not content.  Focused on all types of conversations – not just the e-mail inbox – opening the discussion - the ”Activity Stream”.  Sharing information over sending information.  Establishment of expertise through rating, tagging and transparency.  Social services weaving a social fabric that ties together your disparate initiatives. © 2012 IBM Corporation 10
  • 10. Profiles – adding social value to your directory An overview of An overview of position in the the organisation organization– and what How do people. connects we relate? Status updates – open the conversation. What do we have in common? © 2012 IBM Corporation 11
  • 11. Personal social file sharing One click access to all my files, all files explicitly shared with me, all files I have shared and all files I have access to. Social value – an Filtrering by tag, overview of the value how it is shared, a piece of content date etc. provided. © 2012 IBM Corporation 12
  • 12. Embedded experience – what I want you to think about… © 2012 IBM Corporation 13
  • 13. React to events in 3. party solutions or other applications – without ever leaving your preferred context. © 2012 IBM Corporation 14
  • 14. Embedded experience – another example © 2012 IBM Corporation 15
  • 15.
  • 16. Why IBM Connections - SharePoint migration unlikely now?  Just managed to migrate to SharePoint 2010?  Still running SharePoint 200x and not really considering SharePoint 2013?  See a need to develop your social business – ”@ the speed of the Internet”?  Large investment in vertical solutions with tight back-end integration?  Office 201x upgrade not imminent?  Heterogenuous environment? © 2012 IBM Corporation 17
  • 17. Socializing SharePoint Profile card pop-up inside SharePoint – never more than one click away from your co- workers contribution. © 2012 IBM Corporation 18
  • 18. Why IBM Connections - ”Social glue”  Do you have a number of succesful web initiatives that utilizes different technologies?  Need to integrate your web initiatives with 3. part solutions lacking a social layer?  Need cross solution integration?  Need to add the social dimension to solutions that do not have the social dimension in them, and feel you should only have to add this once? © 2012 IBM Corporation 19
  • 19. Tying your web initiatives together with social glue Social services “Phonebook” SharePoint Intranet Internally Externally … Access models
  • 20. IBM positions social right in the center of our most expensive piece of IT real estate…our W3 Intranet! © 2012 IBM Corporation 21
  • 21. © 2012 IBM Corporation 22
  • 22. TV2 (Norway)  Challenge: Managing large international televised sport events.  Need: Social project management.  Solution: Connections + Trilog ProjExec. “We believe that there are even more competent, creative and innovative employees in our organization than those who are visible to us today. With a new social collaboration platform we believe that these resources will get more visible, prosper and create even more value for the organization.” © 2012 IBM Corporation 23
  • 23. Social Everywhere © 2012 IBM Corporation 24
  • 24. © 2012 IBM Corporation 25
  • 25. © 2012 IBM Corporation 26 Illustration portrays functionality added in a future product. Subject to change.
  • 26. Why IBM Connections – A strong Community construct  The community of interest is a very central functionality in IBM Connections.  Need user initiated and user managed communties of interest?  Full functionality in a ”room” defined by common interest.  Ideation blog.  Community activity stream.  Social bridging. © 2012 IBM Corporation 27
  • 27. Ideajam or ideation. Present your ideas and recieve feedback. Comment on and enrich coworkers ideas. Vote on the best ideas. Social bridging. Participate in the dialog in - and outside the firewall. Discuss subjects securely and post them back on the Extranet/Internet.
  • 28. Why IBM Connections – Full mobile access – dedicated clients © 2012 IBM Corporation 29
  • 29. © 2012 IBM Corporation 30
  • 30. “The future of email is social, and the future of social collaboration tools includes email as an integral part of the enterprise communication suite.” “The new social email provides both a powerful accelerator for social adoption and the backdrop for relief from email fatigue.” - Michael Fauscette, Software Business Solutions Group Leader - IDC “Very soon, you won't be able to see email and social networking separate. Email will not die, it will in fact have more flavor and will be more integrated." - Neha Gupta, senior research analyst, Gartner © 2012 IBM Corporation 31
  • 31. Why IBM Connections - Notes and Domino  As an existing IBM Notes and Domino customer you will appreciate the tight integration.  Exploit entitlement for Connections Files and Profiles services and get started on your social transformation.  Social inbox.  Embedded experience.  Workplace of the future…! © 2012 IBM Corporation 32
  • 32. Workplace of the future - today IBM Notes 9 as it could look when released in 2013. Illustration portrays functionality in a future product version. Subject to change. © 2012 IBM Corporation 33
  • 33. Why you should consider IBM Connections - summary  You have an existing SharePoint investment but are unable or unwilling to upgrade at a sufficiently high pace.  You have a heterogenuous web environment and see the need to tie your solutions together with a ”social glue”.  You would like to integrate 3. party solutions in your activity stream.  You need a stronger community construct than the Community site in SharePoint.  You need full functionality in a mobile client – now.  You are using Notes and Domino.  …you like what you just saw! Why, Arizona, USA – in the middle of nowhere © 2012 IBM Corporation 34
  • 34. Example customers that combine SharePoint and IBM Connections © 2012 IBM Corporation 35
  • 35. Sogeti – Europes largest SharePoint partner? – use Connections! "Our people are our most valuable asset. As a multi-national company with 20.000 employees dispersed, from India to the US, we needed a powerful tool to connect our people and provide them with a social platform to share information and collaborate. We chose [IBM] Connections because it is a powerful collaboration platform that goes way beyond simple sharing of documents, and furthermore it is people centric rather than project or document centric. We believe that this is the Luc-Francois Salvador CEO of Sogeti future of collaboration, and we are pleased to be at the forefront of this new trend.“ © 2012 IBM Corporation 36
  • 36. “We need to connect people with other people, not connect people with documents and dead paper!” - Lars Kolind, Jacob Bøtter, UNBOSS* © 2012 IBM Corporation 37
  • 37. It is all about the people – meet some from IBM: Sales Technical © 2012 IBM Corporation 38