4. QUALITY ASSURANCE
QUALITY CONTROL

5. What is it?
QUALITY ASSURANCE
QUALITY CONTROL
What are the different aspects of QA/QC?

15. “
”

44. accuracy

45. accuracy
reliability

46. accuracy
reliability
reproducibility

47. accuracy
reliability
ORGANISMS
reproducibility

55. PERSONNEL

56. PERSONNEL

62. Antibiotic Expected Actual
A R R
B R R
C S S
D S/V S
E R S*
F S S

65. How to solve the problem?
Servicing? Change reagent
lot? Training? etc
What is the cause?
Reagent? Analyser?
Sample? Personnel? etc
Follow up!
Document!
Make changes to workflow/management to prevent
problem
Add more QC, education, upgrade (if applicable) etc

72. • http://www.cdc.gov/labstandards/
• http://filebox.vt.edu/users/chagedor/biol_4684/Methods/cellwalls.html
• http://www.phlebotomytraining.com/site/pages/school.php
• http://www.cbc.ca/news/pointofview/2011/01/doctor-shortage-have-you-had-trouble-accessing-a-doctor.html
• http://amrls.cvm.msu.edu/microbiology/detecting-antimicrobial-resistance/test-methods/examples-of-antibiotic-
sensitivity-tesing-methods
• https://www.fishersci.ca/browseResults.do?cid=2644167&rpp=50
• http://www.darkdaily.com/georgetown-university-hospital-suspends-testing-at-one-of-its-pathology-laboratories-
809#axzz2IEKwO3yA
• http://www.eurofins.com/pharma-services/pharma-services/pharma-central-laboratory/laboratory-testing-
capabilities/global-infectious-disease-services.aspx
• http://www.shutterstock.com/pic.mhtml?id=68216272
• http://www.nj.com/news/index.ssf/2009/05/health_providers_move_slowly_t.html
• http://insidebiol133.blogspot.sg/2012/11/wondering-what-you-saw.html
• http://cuterthanecoli.wordpress.com/category/microbiology-2/
• http://www.microbiol.org/resources/monographswhite-papers/quality-control-of-microbiological-culture-media/
• http://www.riders.org/what-we-do/our-services/sample-transport
• http://www.sciencedirect.com/science/article/pii/S0196439907000268
• http://www.medical.siemens.com/webapp/wcs/stores/servlet/ProductDisplay~q_catalogId~e_-
101~a_catTree~e_100001,1023066,1032317~a_langId~e_-101~a_productId~e_4144178~a_storeId~e_10001.htm
• http://www.ncbi.nlm.nih.gov/pmc/articles/PMC1770571/