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Communication in the digital age



                                   Niclas Hulting
      Director of Web Marketing and Social Media

                                  @niclashulting
• “Social media isn‟t a fad, it‟s a
  fundamental shift in how we
  communicate” – Erik Qualman
{ Social Media is NOT }




• Social media is NOT a SILVER BULLETT.
• Social media is NOT free
• Social media is NOT new.
{ „Ch-Ch-Ch-Changes‟ }


Social media has leveled the
playing field. It has empowered
the customer; the user.

For the first-time in
history, customer has power.
{ New Way of Communicating }

Traditional (Media) Communication   Social Media Communication
{ Communication Landscape }

•   Rapid-fire
•   Instant
•   NOW NOW NOW
•   Zero patience
•   Help me now! How about now? NOW?
•   You snooze, you lose…
{ Millennial Generation and communication }
{ Millennial Generation and communication }
{ Millennial Generation and communication }
{ Millennial Generation and communication }
{ A Different World }
Yesterday                     Today
{ Social Media and Web 2.0 }




• Global Marketplace
• Endless Opportunities
• Manage Online Reputation
{ New Hiring Landscape }

            of companies use social media for
89%         recruiting purposes.

            of employers rejected candidates
1/3         based on online findings (Google)



80%         of companies use Linkedin, 45% use twitter,
            50% use Facebook to find talent.




                       Statistics via Mashable.com and CareerEnlightenment.com
{ Be a Tool }




•   Hootsuite / tweetdeck, etc.
•   Google Alerts
•   Newsle, socialmention.com, etc
•   Klout.com
{ #DoGooDWork }




•   Differentiate
•   Think Outside of the (Digital) Box
•   Stick to your core values
•   Give and you shall receive
{ The world of „Socialnomics‟ }

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Social Media and Communication

  • 1. Communication in the digital age Niclas Hulting Director of Web Marketing and Social Media @niclashulting
  • 2. • “Social media isn‟t a fad, it‟s a fundamental shift in how we communicate” – Erik Qualman
  • 3. { Social Media is NOT } • Social media is NOT a SILVER BULLETT. • Social media is NOT free • Social media is NOT new.
  • 4. { „Ch-Ch-Ch-Changes‟ } Social media has leveled the playing field. It has empowered the customer; the user. For the first-time in history, customer has power.
  • 5. { New Way of Communicating } Traditional (Media) Communication Social Media Communication
  • 6. { Communication Landscape } • Rapid-fire • Instant • NOW NOW NOW • Zero patience • Help me now! How about now? NOW? • You snooze, you lose…
  • 7. { Millennial Generation and communication }
  • 8. { Millennial Generation and communication }
  • 9. { Millennial Generation and communication }
  • 10. { Millennial Generation and communication }
  • 11. { A Different World } Yesterday Today
  • 12. { Social Media and Web 2.0 } • Global Marketplace • Endless Opportunities • Manage Online Reputation
  • 13. { New Hiring Landscape } of companies use social media for 89% recruiting purposes. of employers rejected candidates 1/3 based on online findings (Google) 80% of companies use Linkedin, 45% use twitter, 50% use Facebook to find talent. Statistics via Mashable.com and CareerEnlightenment.com
  • 14. { Be a Tool } • Hootsuite / tweetdeck, etc. • Google Alerts • Newsle, socialmention.com, etc • Klout.com
  • 15. { #DoGooDWork } • Differentiate • Think Outside of the (Digital) Box • Stick to your core values • Give and you shall receive
  • 16. { The world of „Socialnomics‟ }