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Beyond advertising :
MNOs to provide brands with marketing
services




Ludovic LEVY
Director of Mobile Advertising – Orange France Telecom
Orange
   217 million customers worldwide
   158 million mobile across 35 countries (Europe, MEA)
   45,5 billions euros (2010)

 Orange Advertising Network
   292 M uniques users in Europe
   5 offices : Paris, London (Unanimis), Madrid, Warsaw, Cairo




   Advertising/marketing a key business area for
orange provided it contributes to our core business
# pixels
                    The mobile pixel value

           2000 K




                          800 K

                                            400K




                              value versus intrusiveness
with mobile the advertising paradigm
            must change
3 predictions for mobile

 consumers will engage with brands messages provided it is :
   – Permission based
   – Highly targeted
   – Exclusive
   – Promotional
   – Entertaining / value added
   – Immediate

 Brand communication will be smoothly integrated in the
 customer journey (against banners/intertitial)

 Brand will more likely use mobile for Direct marketing for direct
 marketing purpose rather than branding
couponing offers
Value proposition to Orange & Coke customers : “when you
drink a coke, you win some minutes and SMS”

Value proposition for the brand : “increase Coca-Cola loyalty
amongst Orange customers, leveraging Orange CRM, audience
and assets”




                                                 Marketing package :
                                                              Display
                                                           Messaging
                                                           Wholesale
                                                               SMS+
                                                 Clearing/redemption
                                                            Reporting
ring back tag

Value proposition to Orange
customers : “share with your
community brands/products/                         …….
                                                   …….
promotions you’re fan of. The more
you expose your friends the more you
get credits to access to your preferred
contents or discover new services“.


Value proposition for the brand : “a      Marketing package :
powerful social marketing tool which      Airtime space
targets precisely the profile of the      Messaging
brands ambassadors and create a
strong virality effect”
pre-call tag

Value proposition to Orange
customer : “enjoy ads, get free
music and save money”

Value proposition for the brand :
“engage with a targeted and
captive audience”




 Marketing package :
 Airtime space
 Messaging
beyond advertising, new opportunities for
        brands
                              Advertising                                           Marketing services



                             message                                                     message

                             Display                                                     Coupon




                                                   spends
                            Messaging                                                     SMS+




                                                                                                            spends
                                                                           reward
                                                                                            Data
                                                                                          Routing
                                                                                            IVR,
                                                                                         airtime…
                                                                                         airtime…
                                              ASH                                                         ASH
                             Revenue         (OAN)                                        Revenue        (OAN)



                    “Most of advertising is not of interest for me.   “I am exposed to some relevant messages
Customer insights
                    Some ads are even getting intrusive against       and I get rewarded to access to new (more)
                    my journey”                                       services for free”
                                                                                   free”
                                                                      “When I am endorsed by Orange I engage
Brand insights      “I am more likely to pay for audience which is
                                                                      with a very qualified and captive audience. My
                    clicking on my ad”
                                                                      messages are getting more efficient along the
                                                                      purchase journey”
9
MNOs to provide many unique
                           marketing assets

Captive and qualified consumer
 Data/CRM
 Trust
 Wallet


Innovative products
 Ad funded offers
 Audio spaces
 Location based (messaging)
Merci!
ludovic.levy@orange.com

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Roadshow Europe Orange Advertising - Ludovic Levy

  • 1. Beyond advertising : MNOs to provide brands with marketing services Ludovic LEVY Director of Mobile Advertising – Orange France Telecom
  • 2. Orange 217 million customers worldwide 158 million mobile across 35 countries (Europe, MEA) 45,5 billions euros (2010) Orange Advertising Network 292 M uniques users in Europe 5 offices : Paris, London (Unanimis), Madrid, Warsaw, Cairo Advertising/marketing a key business area for orange provided it contributes to our core business
  • 3. # pixels The mobile pixel value 2000 K 800 K 400K value versus intrusiveness
  • 4. with mobile the advertising paradigm must change
  • 5. 3 predictions for mobile consumers will engage with brands messages provided it is : – Permission based – Highly targeted – Exclusive – Promotional – Entertaining / value added – Immediate Brand communication will be smoothly integrated in the customer journey (against banners/intertitial) Brand will more likely use mobile for Direct marketing for direct marketing purpose rather than branding
  • 6. couponing offers Value proposition to Orange & Coke customers : “when you drink a coke, you win some minutes and SMS” Value proposition for the brand : “increase Coca-Cola loyalty amongst Orange customers, leveraging Orange CRM, audience and assets” Marketing package : Display Messaging Wholesale SMS+ Clearing/redemption Reporting
  • 7. ring back tag Value proposition to Orange customers : “share with your community brands/products/ ……. ……. promotions you’re fan of. The more you expose your friends the more you get credits to access to your preferred contents or discover new services“. Value proposition for the brand : “a Marketing package : powerful social marketing tool which Airtime space targets precisely the profile of the Messaging brands ambassadors and create a strong virality effect”
  • 8. pre-call tag Value proposition to Orange customer : “enjoy ads, get free music and save money” Value proposition for the brand : “engage with a targeted and captive audience” Marketing package : Airtime space Messaging
  • 9. beyond advertising, new opportunities for brands Advertising Marketing services message message Display Coupon spends Messaging SMS+ spends reward Data Routing IVR, airtime… airtime… ASH ASH Revenue (OAN) Revenue (OAN) “Most of advertising is not of interest for me. “I am exposed to some relevant messages Customer insights Some ads are even getting intrusive against and I get rewarded to access to new (more) my journey” services for free” free” “When I am endorsed by Orange I engage Brand insights “I am more likely to pay for audience which is with a very qualified and captive audience. My clicking on my ad” messages are getting more efficient along the purchase journey” 9
  • 10. MNOs to provide many unique marketing assets Captive and qualified consumer Data/CRM Trust Wallet Innovative products Ad funded offers Audio spaces Location based (messaging)