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#lurkerchat 10am PST Tuesdays 
The 5 
Laws of 
Lurking
#lurkerchat 10am PST Tuesdays 
Lurkers 
Self Serve 
Welcome to the self-service economy! 
Since people can serve themselves, they 
don’t need to declare their identity until 
they are ready to buy. 
Inage Credit: Flickr / Matthew Blank
#lurkerchat 10am PST Tuesdays 
Lurkers 
Consume 
Lurking brings power to the consumer. 
Lurkers do consume. 
They buy products, they 
just choose to cloak 
their identity until 
they are ready to buy 
or declare their interest. 
Inage Credit: Flickr / Matthew Blank
#lurkerchat 10am PST Tuesdays 
Lurkers 
Filter 
We are ALL overloaded with excess 
content/ choice in every niche. 
We guard our time & 
commitments, which explains 
why we lurk 90% 
of the time. 
Hence 1:9:90 
Inage Credit: Flickr / Matthew Blank
#lurkerchat 10am PST Tuesdays 
Lurkers 
Collaborate 
Lurkers collaborate without 
communicating. 
The silent majority. 
Lurkers listen & 
act in unison. 
Inage Credit: Flickr / Matthew Blank
#lurkerchat 10am PST Tuesdays 
Lurkers 
Learn 
Lurking is Learning. Lurker distill the 
knowledge others have accumulated. 
Lurkers learn from each other & from 
those who voice their opinion. 
Lurkers are a heartbeat 
from participating. 
Inage Credit: Flickr / Matthew Blank
#lurkerchat 10am PST Tuesdays 
The 5 
Laws of 
Lurking

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5 Laws of Lurking: Exploring the Implications of 1:9:90 - Power to the passive consumer

  • 1. #lurkerchat 10am PST Tuesdays The 5 Laws of Lurking
  • 2. #lurkerchat 10am PST Tuesdays Lurkers Self Serve Welcome to the self-service economy! Since people can serve themselves, they don’t need to declare their identity until they are ready to buy. Inage Credit: Flickr / Matthew Blank
  • 3. #lurkerchat 10am PST Tuesdays Lurkers Consume Lurking brings power to the consumer. Lurkers do consume. They buy products, they just choose to cloak their identity until they are ready to buy or declare their interest. Inage Credit: Flickr / Matthew Blank
  • 4. #lurkerchat 10am PST Tuesdays Lurkers Filter We are ALL overloaded with excess content/ choice in every niche. We guard our time & commitments, which explains why we lurk 90% of the time. Hence 1:9:90 Inage Credit: Flickr / Matthew Blank
  • 5. #lurkerchat 10am PST Tuesdays Lurkers Collaborate Lurkers collaborate without communicating. The silent majority. Lurkers listen & act in unison. Inage Credit: Flickr / Matthew Blank
  • 6. #lurkerchat 10am PST Tuesdays Lurkers Learn Lurking is Learning. Lurker distill the knowledge others have accumulated. Lurkers learn from each other & from those who voice their opinion. Lurkers are a heartbeat from participating. Inage Credit: Flickr / Matthew Blank
  • 7. #lurkerchat 10am PST Tuesdays The 5 Laws of Lurking