2. #BetterIntranets
Goals of our study
• Understand how organizations use and manage intranets
• Learn about organizational struggles and how they were
overcome
• Explore what works for organizations
11. #BetterIntranets
Maturity
• Looked at:
• Years since last redesign
• Accessibility via mobile
• How much overall traffic from mobile
• Less than 30% of mature Intranets have dedicated budget
15. #BetterIntranets
Primary purpose(s)*
* respondents could choose combinations
Promote Employee
Engagement, 58%
Serve as a Corporate
Knowledge Repository,
55%
Enable Employee
Collaboration, 53%
Build Corporate Culture,
52%
Support Executive
Communications, 38%
Improve Customer
Service, 37%
To Save Money, 18%
16. #BetterIntranets
Content ranked most popular
1. Administrative Information
2. Human Resources Information
3. Business Function Information
4. Information about Current Events in the Company
5. Financial Information
17. #BetterIntranets
Content ranked most popular
0
10
20
30
40
50
60
1 2 3 4 5 6 7 8 9 10 11
Administrative Information
Human Resources
Information
Business Function
Information
Information about Current
Events in the Company
Financial Information
18. #BetterIntranets
Content ranked most popular
0
10
20
30
40
50
60
1 2 3 4 5 6 7 8 9 10 11
Administrative Information
Human Resources
Information
Business Function
Information
Information about Current
Events in the Company
19. #BetterIntranets
Summary of initial findings
• Western region highly favours SharePoint
• About 60% of organizations have dedicated intranet budgets,
however, mature intranets are less likely to have assigned budgets
• Modern intranets are integrating more external secure solutions to
offer complimentary features
• Intranets are primarily used to promote corporate culture
• Important to include administrative, business function and human
resources information