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Case Study                                                                   MANUFACTURING




                                                                                                                    S OLUTIONS F OR B USINESS P ROCESS & C ONTENT M ANAGEMENT
                                          Accounts Payable Process
                                          Automation with Newgen Omnisuite
                                          For a global pharmaceutical leader

                                          Overview

                                          Ranbaxy Laboratories Limited, headquartered in India, is an
                                          integrated, research based, international pharmaceutical company
                                          producing a wide range of quality, affordable generic medicines,
                                          trusted by healthcare professionals and patients across geographies. It
                                          is ranked amongst the top ten generic companies worldwide.

“Newgen's BPM solution integrates         The Company's products are available in over 125 countries with
seamlessly with our SAP application       manufacturing operations in 9 countries and ground presence in 49.
for Purchase Order (PO) based             The Company was incorporated in 1961 and went public in 1973. For
Accounts Payable process. We have         the twelve months ended December 31, 2006, Global Sales at US
been able to bring real-time visibility   $1340 Mn. Overseas markets account for around 80% of company's
into our business operations through
                                          global sales.
the robust and scalable solution,
which allows us to efficiently process
thousands of transactions per day.”
                                          The Challenge
                        Ranbaxy SSC
                                          Ranbaxy has already implemented SAP 4.6c for accomplishing
                                          various Accounting and Finance related processes. Various activities
                                          like document filing, processing, TDS run, Payment run, Cheque
                                          processing etc are done in SAP and those entries are recorded to keep
                                          track of the invoice during its processing.

                                          The major limitation of this environment :
                                          ! Tedious tracking and maintenance of thousands of physical
                                            documents (invoices and its supporting documents).
                                          ! Physical movement of papers from one location to another incase
                                            of getting approvals from outside the Accounts department, across
                                            locations, incurs cost and increases time taken for processing of
                                            invoice.

                                          The NEWGEN Solution
Key Highlights
                                          Newgen offered Ranbaxy a workflow solution integrated with SAP.
                                          All the invoices with the supporting documents are received at the
! Shortens bill payment cycle             SSC (Shared Service Center) where they are scanned, indexed and
! Increase in time efficiencies,          exported to Omniflow for further processing. Categorization of the
  reduction of office supplies and        invoices is done on the basis of Non PO and PO Invoices.
  storage overheads
! Simplified and defined                  In OmniFlow the workitem is segregated on the basis of business
  workflow speeds approval                area and are routed to the specific users correspondingly.
  cycles
! User interference in minimized t o      Discrepancy, if any regarding image quality or documents, can be
  reduce the chances of error
                                          cleared. The workitem is then routed to the workstep where the SAP
                                          Id is entered in the workflow and also the workitem id is entered in
                                          SAP for the integration of invoice images associated with the
                                          workitem with the corresponding SAP transaction. Some validations
                                          are performed to ensure that right association has been made between
                                          the Workitem id and SAP transaction id. Feed-files from SAP are
                                          uploaded in workflow to update the status of TDS run, Payment Run,
                                          Cheque dispatch details recorded in SAP.


      www.newgensoft.com
Case Study                                                                    MANUFACTURING




                                                                                                                                            S OLUTIONS F OR B USINESS P ROCESS & C ONTENT M ANAGEMENT
                                       The attached images can be viewed in SAP through a separate
                                       transaction id. The implementation allows users to archive external
                                       documents in OmniDocs, using the ERP (SAP) interface as well as
                                       view/ download/ print the documents online. The system incorporates
                                       a clear classification of documents based on work type and lots of time
                                       is saved in processing of invoice, including the approval cycle.

                                       To further enhance the system in phase II Omni flow was tightly
                                       integrated with SAP for processing of PO type of invoices. After
                                       processing of invoices, Omni-flow also sends data to update SAP with
                                       the required information.


                                       The Benefits

                                       ! Shortens bill payment cycle: shortens the turn around time for
Newgen Software Technologies               the processing of a particular invoice
Limited is a market leader in          ! Dashboard and customized reports: Efficient inspection by the
Business Process Management                administrator so as to have total control over the SSC's activities
(BPM) and Enterprise Content
Management (ECM), with a global
                                       ! Vendor account reconciliation: Account Payables team can now
footprint of about 700 installations       use a single application to create and view vendor payment
in over 30 countries. More than 100        invoices and related documents
of these implementations are large,    !   Audit: complete history of the Invoice, including the approval
mission-critical solutions deployed        and processing history, can be seen along with the electronic
at world's leading BFSI, BPO, and          image of the document
Fortune Global 500 companies.          !   Images: OmniDocs repository helps in saving the document
                                           image and images can be easily accessed by a single click on the
                                           workflow or SAP screen
Winner of several awards such as       !   Seamless Integration with SAP application
“Frost and Sullivan’s Market
Leadership Award for Document
                                       !   Increase in time efficiencies, reduction of office supplies and
Management System and Workflow             storage overheads and minimized legal fees and postage
Software & Services” and                   Intangible Benefits:
“Distinguished Application Product     !   Tracking of invoice and its current status is possible now at any
Company” by NASSCOM, Newgen                point of time during processing of an invoice
Software is an ISO 9001:2000, ISO      !   Transparent link to the Omniflow system from SAP without
27001 certified and CMM Level 4            affecting the current process
company.                               !   Simplified and defined workflow speeds approval cycles and
                                           increases productivity
                                       !   User interference in minimized to reduce the chances of error and
                                           faster processing



                                           NEWGEN prestigious clients include HSBC Bank, Deutsche Bank,
                                           Hua Nan Bank, ABN Amro Bank, ICICI Bank, IDBI Bank, State
                                           Bank Of India, ING Vysya Bank, CitiFinancial, RAK Bank, Bank of
                                           Tanzania, Max New York Life and Bajaj Allianz, Royal Sundaram
                                           Alliance, Uniliver, Philips, GE Countrywide, EXL, Satyam Nipuna,
                                           iGATE, Core 3, Ranbaxy, GSL, Kenyan Airways, SEC Phillipines.


                                                                                    Newgen Software Technologies Ltd.
                                                                                               A-6, Satsang Vihar Marg,
    www.newgensoft.com                                                                          Qutab Institutional Area,
                                                                                                     New Delhi 110 067
                                                                             Tel: +91-11-26964733, 26963571, 26856871
                                                                                          Email: newgen@newgen.co.in


                                                                                                 Newgen Software Inc.
                                                                                                                            BPO-CS-RAN-05




                                                                                             1364 Beverly Road, St 300
                                                                                                     McLean, VA 22101
                                                                                                 Tel: +1 (703) 749-2855
                                                                                               Email: info@newgen.net

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Sap integrated accounts payable solution

  • 1. Case Study MANUFACTURING S OLUTIONS F OR B USINESS P ROCESS & C ONTENT M ANAGEMENT Accounts Payable Process Automation with Newgen Omnisuite For a global pharmaceutical leader Overview Ranbaxy Laboratories Limited, headquartered in India, is an integrated, research based, international pharmaceutical company producing a wide range of quality, affordable generic medicines, trusted by healthcare professionals and patients across geographies. It is ranked amongst the top ten generic companies worldwide. “Newgen's BPM solution integrates The Company's products are available in over 125 countries with seamlessly with our SAP application manufacturing operations in 9 countries and ground presence in 49. for Purchase Order (PO) based The Company was incorporated in 1961 and went public in 1973. For Accounts Payable process. We have the twelve months ended December 31, 2006, Global Sales at US been able to bring real-time visibility $1340 Mn. Overseas markets account for around 80% of company's into our business operations through global sales. the robust and scalable solution, which allows us to efficiently process thousands of transactions per day.” The Challenge Ranbaxy SSC Ranbaxy has already implemented SAP 4.6c for accomplishing various Accounting and Finance related processes. Various activities like document filing, processing, TDS run, Payment run, Cheque processing etc are done in SAP and those entries are recorded to keep track of the invoice during its processing. The major limitation of this environment : ! Tedious tracking and maintenance of thousands of physical documents (invoices and its supporting documents). ! Physical movement of papers from one location to another incase of getting approvals from outside the Accounts department, across locations, incurs cost and increases time taken for processing of invoice. The NEWGEN Solution Key Highlights Newgen offered Ranbaxy a workflow solution integrated with SAP. All the invoices with the supporting documents are received at the ! Shortens bill payment cycle SSC (Shared Service Center) where they are scanned, indexed and ! Increase in time efficiencies, exported to Omniflow for further processing. Categorization of the reduction of office supplies and invoices is done on the basis of Non PO and PO Invoices. storage overheads ! Simplified and defined In OmniFlow the workitem is segregated on the basis of business workflow speeds approval area and are routed to the specific users correspondingly. cycles ! User interference in minimized t o Discrepancy, if any regarding image quality or documents, can be reduce the chances of error cleared. The workitem is then routed to the workstep where the SAP Id is entered in the workflow and also the workitem id is entered in SAP for the integration of invoice images associated with the workitem with the corresponding SAP transaction. Some validations are performed to ensure that right association has been made between the Workitem id and SAP transaction id. Feed-files from SAP are uploaded in workflow to update the status of TDS run, Payment Run, Cheque dispatch details recorded in SAP. www.newgensoft.com
  • 2. Case Study MANUFACTURING S OLUTIONS F OR B USINESS P ROCESS & C ONTENT M ANAGEMENT The attached images can be viewed in SAP through a separate transaction id. The implementation allows users to archive external documents in OmniDocs, using the ERP (SAP) interface as well as view/ download/ print the documents online. The system incorporates a clear classification of documents based on work type and lots of time is saved in processing of invoice, including the approval cycle. To further enhance the system in phase II Omni flow was tightly integrated with SAP for processing of PO type of invoices. After processing of invoices, Omni-flow also sends data to update SAP with the required information. The Benefits ! Shortens bill payment cycle: shortens the turn around time for Newgen Software Technologies the processing of a particular invoice Limited is a market leader in ! Dashboard and customized reports: Efficient inspection by the Business Process Management administrator so as to have total control over the SSC's activities (BPM) and Enterprise Content Management (ECM), with a global ! Vendor account reconciliation: Account Payables team can now footprint of about 700 installations use a single application to create and view vendor payment in over 30 countries. More than 100 invoices and related documents of these implementations are large, ! Audit: complete history of the Invoice, including the approval mission-critical solutions deployed and processing history, can be seen along with the electronic at world's leading BFSI, BPO, and image of the document Fortune Global 500 companies. ! Images: OmniDocs repository helps in saving the document image and images can be easily accessed by a single click on the workflow or SAP screen Winner of several awards such as ! Seamless Integration with SAP application “Frost and Sullivan’s Market Leadership Award for Document ! Increase in time efficiencies, reduction of office supplies and Management System and Workflow storage overheads and minimized legal fees and postage Software & Services” and Intangible Benefits: “Distinguished Application Product ! Tracking of invoice and its current status is possible now at any Company” by NASSCOM, Newgen point of time during processing of an invoice Software is an ISO 9001:2000, ISO ! Transparent link to the Omniflow system from SAP without 27001 certified and CMM Level 4 affecting the current process company. ! Simplified and defined workflow speeds approval cycles and increases productivity ! User interference in minimized to reduce the chances of error and faster processing NEWGEN prestigious clients include HSBC Bank, Deutsche Bank, Hua Nan Bank, ABN Amro Bank, ICICI Bank, IDBI Bank, State Bank Of India, ING Vysya Bank, CitiFinancial, RAK Bank, Bank of Tanzania, Max New York Life and Bajaj Allianz, Royal Sundaram Alliance, Uniliver, Philips, GE Countrywide, EXL, Satyam Nipuna, iGATE, Core 3, Ranbaxy, GSL, Kenyan Airways, SEC Phillipines. Newgen Software Technologies Ltd. A-6, Satsang Vihar Marg, www.newgensoft.com Qutab Institutional Area, New Delhi 110 067 Tel: +91-11-26964733, 26963571, 26856871 Email: newgen@newgen.co.in Newgen Software Inc. BPO-CS-RAN-05 1364 Beverly Road, St 300 McLean, VA 22101 Tel: +1 (703) 749-2855 Email: info@newgen.net