1. WILLIAM BERTH
1638 Old West Road
Arlington, VT 05250
H: 802-375-9490
e-mail: wberth@gmail.com
SUMMARY:
A conscientious, dedicated, and accomplished Senior Business Applications Systems Programmer Analyst with
over 19 years of extensive technical and analytical experience in information technology, specializing in multiple
platform environments in small to large-scale implementations utilizing all phases of the Systems Development Life
Cycle’s (SDLC) components, techniques, and deliverables. Expertise includes business analysis, design, process
and data modeling, development programming, testing, customizations and enhancements, implementation, and
support of applications using structured analysis and design methodologies, as well as system installations,
conversions and data migrations. Constantly demonstrates strong managerial leadership, verbal and written
communication skills to effectively perform project leader functions such as planning, scheduling, and project
control with a proven inclination for results. Equally adoptable working independently and on teams as both a
consultant and employee in the pharmaceutical, collectibles marketing, banking, mail order data warehousing, retail/
manufacturing, utilities, and publishing industries. Disposition is affable, forthright, and ambitious.
TECHNICAL PROFICIENCY:
HARDWARE: Pentium class PCs, IBM 30xx/43xx mainframes, HP 9000
OPERATING
SYSTEMS: SQL Server, Windows XP & NT, OS/VS/MVS-XA, Unix, MS-DOS, DOS/VSE
LANGUAGES: SQL including T-SQL, MDX, Powerbuilder 11.5, Visual Basic 5.0, GUPTA/SQL Windows,
COBOL/COBOL II, CICS, JCL, OCL, Realia COBOL, Microfocus VS. COBOL
DATABASE
TECHNOLOGIES: MS SQL SERVER 2008, SYBASE, DB2, ORACLE, VSAM, IMS-DB
SOFTWARE: SQL Server Business Intelligence Development Studio, Microsoft Office Suite, Microsoft
Visio, Open Text - Livelink, Documentum, CoreDossier, PowerDesigner 12, S-Designer,
Lotus, Easytrieve, Excelerator
UTILITIES: SQL Server 2008 Integration Services (SSIS), SQL Server 2008 Analysis Services
(SSAS), SQL Server 2008 Reporting Services (SSRS), Microsoft Office SharePoint Server
2007, Microsoft Performance Point Server, PVCS, QMF and SPUFI, CEMT, Telon,
TSO/ISPF, Panvalet, Librarian & ELIPS, Syncsort, VM/CMS, XPEDITER, Intertest & EDF,
FILE-AID
SETFOCUS, LLC. Parsippany, NJ
Business Intelligence Master’s Program 8/10 – 4/11
The SetFocus Business Intelligence Master’s Program is an intensive, hands–on, project oriented program where
participants add knowledge of and valuable experience putting the Business Intelligence skill set to use in a
simulated work environment.
• Implemented a Labor Analysis Business Intelligence solution for a national construction company.
• Existing data from diverse data sources were consolidated into a uniform SQL Server 2008 database. ETL
capabilities of SSIS were used to define imports of data, build scheduling packages, define integration
flow, log data error exceptions and orphaned data and to define Database Maintenance Plans and send
emails.
• Created cubes, dimensions, and business critical KPIs using SSAS representing aggregations in different
ways - hierarchically and using custom groupings, that the company will use to analyze performance.
Created MDX queries according to business requirements.
• Developed detail and summary reports, line and pie charts, trend analysis reports and sub-reports according
to business requirements using SSRS.
• Implemented Business Intelligence dashboards using MOSS 2007 Report Center and Excel Services
producing different summary results based on user view and role membership.
• Created score cards using MS Office Performance Point Server 2007 Dashboard Designer that feature
executive summary measures for revenue, overhead costs, material purchases, labor and profitability trends
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2. for a construction company extracting data from SQL Server 2008 OLAP data source and deployed to
SharePoint sites. The dashboards also contain pages to view performance by employee, by region, and by
quarter enabling end-users to make filter selections.
• Key product areas utilized also include data modeling, SSRS report subscriptions and data driven
subscriptions, SSAS analysis services processing tasks, cube processing options and roles.
• Studied and reviewed application of Kimball data warehouse methodology across various industries.
Worked with data-handling scenarios, such as multiple hierarchies, data-driven KPI goals, sourced either
from dimension attributes or fact tables, handling Type-2 slowly changing dimensions. Possess solid
knowledge of writing, tuning and optimizing T-SQL queries.
PROFESSIONAL EXPERIENCE:
CENTRAL VERMONT PUBLIC SERVICE Rutland, VT 7/07 – 9/10
As a Business Systems Analyst facilitated the adoption, development, and maintenance of technologies that support
the Engineering & Operations business area processes in order to achieve corporate goals and business needs.
• Identified/evaluated requirements to determine the appropriate courses of action and organized data with
extensive use of SQL & Excel (particularly Microsoft Query using an ODBC interface) for data analysis and
gleaning (data mining) of information from the data for generating refined management reports and prepared
various forecasts, estimates, computations, records maintenance, operational needs, and other adhoc reporting
requests in support of existing or proposed business issues/requests with use of Excel and word processor
systems for generating reports.
• Provided analysis on data integrity issues and data needs via extensive use of SQL query tools (Powerbuilder
& MS Access) to research and organize data on Sybase and Oracle databases by comparison and validation of
data extracts for data scrubbing (quality/corrections) to maintain data integrity between databases.
• Coordinated with the team and worked extensively as the liaison with users in various departments conducting
and facilitating business user interviews for gathering and capturing business user requirements to identify their
objectives in driving customer requirements into business and system requirements developing/creating the
Business Requirement Document (BRD). Completed/reviewed business requirement assessments and system
gap analysis to translate requirements into specifications and document Functional Requirement Specifications
(FRS) for the technology team’s enhancement designs. Evaluated data sources, and developed use cases and
comprehensive User Requirement Specifications (URS). Provided recommendations and presented appropriate
automated/computerized solutions to the business meeting operational needs of department’s users for business
processes improvement, mitigating risks and business impacts, evaluating the compatibility of the existing
system infrastructure with the new business requirements to determine/identify new or changed system
requirements.
• Developed conceptual business process model views/diagrams, Data Models, Dataflow Diagrams, Entity
Relationship Diagrams, use case diagrams, and state diagrams using the PowerDesigner 12 tool which utilizes
simplified UML activity and sequence diagrams to analyze requirements from a PDM with business process
extensions for business process diagramming. These high-level models were drilled down to the detailed EBP
(Elementary Business Process) designs and the Derived Logical Process (DLP) level using Visio.
COMMUTAIR d.b.a. CONTINENTAL CONNECTION Plattsburgh, NY 1/01 – 2/07
Pilot – Captain for this NY commuter airline.
• Designated as the final authority and ultimately responsible (and accountable) for the operation and flight
safety of the aircraft, and over the crew and their duties, without limitation with complete authority to deviate
in an emergency using good judgment.
• Exercised full command and control by employing leadership, resource management, risk management,
multitasking, situational awareness, decision-making, professionalism, and goal setting.
• Delegated tasks/duties, mentored, and solicited crewmember participation by fostering a positive crew climate.
FLIGHT INSTRUCTOR/COMMERCIAL PILOT Bridgeport &Groton, CT 1/00 – 1/01
Worked from 6/00 – 1/01 for Action Multi Ratings and from 1/00 – 6/00 for Professional Flight Training.
• Provided advanced flight/ground instruction and commercial pilot duties.
• Orchestrated and conducted a private pilot ground school and performed as an office Management Assistant.
PURDUE PHARMA L.P., Norwalk, CT 5/98 – 5/99
As a Systems Specialist - Application System Administrator/Computer Technician, supported the medical
business group’s regulatory document management during clinical trials using a client/server based, customized
document management and assembly/publishing system software packages on an ORACLE and Unix platform.
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3. • Provided analysis and technical problem solving on the 300k+ pages document management, assembling,
publishing, and scanning components of the document management system for 21 CFR Part 11 clinical and
regulatory system compliance.
• Monitored file storage space, software infrastructure performance, and trend analysis on the document
management application system and server to optimize performance and enhance usability of the end user
interface.
• Conducted a successful, overnight emergency upgrade of server software components and vendor data transfers
during the compilation of a new drug application submission within quality and regulatory standards.
• Worked both independently and coordinated efforts with the database, network, and security systems
administrators and consultant staff for installing and validating extensions of the document management system
to develop automated nightly and daily file storage clean-up and update scripts and draft procedural server
documentation to complete client and server installations within regulatory compliance for user interface
enhancements and changes in a strong team accord.
ADVANCED SOLUTIONS, New York, NY 5/97 – 5/98
As a Consultant - Senior Technical Architect provided business, technical analysis, and design for the
International Telecommunications Union (an international government organization of the United Nations in
Geneva, Switzerland) on a small project team for the installation and deployment of a document management
system for global IAM.
• Successfully coordinated the collaboration of the ITU’s independently operated sectors to expound assessments
and achieve the desired architecture and appropriate migration plan.
• Assisted in the project definition which included replacement of the various, independent systems for internal
and external global users to implement a single document management system and developed an integral system
to interface and integrate a scanning software product with the document management system on a parallel
project.
• Independently responsible for applying methodologies and directing user interviews to gather requirements and
create Software Requirement Specification (SRS) for project tasks and scheduling management.
• Coordinated efforts to define and produce multiple diagrams including internal derived logical business
processes and data flows and designing of the conceptual process model.
CSC CONSULTING, Berwyn, PA 3/92 - 5/97
As a Consultant - Senior Technical Analyst/Designer functioned in various roles from developer on a large
project team to a project lead technician of smaller teams to solely and independently responsible for all project
tasks. Travel for projects includes the northeast United States and Europe.
• Business system projects include: decision support; document management; sales incentive; statistical
profit/loss, call back, uncollectable accounts reporting; accounts receivable; clinical trials; conversions and
consolidations.
• Utilized the firm’s and client’s methodologies at various stages during iterative custom development, package
based development, database design, and rapid application development life cycles to conduct business and
technical analysis for gathering requirements and writing specifications.
• Applied the Project Quality System methodology to conduct interviews and JAD sessions for the current and
target environments and conducted workshops, prototypes, demonstrations, software evaluation, and provided user
support.
• Developed (coded), tested, and enhanced systems on various networks and mainframe environments including
system upgrades and single tier, peer-to-peer, and client server platforms utilizing a wide variety of
development tools, languages, databases, and utilities to automate business processes.
• Completed conversions of client legacy data into package or customized systems.
ACADEMIC B.S. Business Administration
BACKGROUND: John Carroll University
Cleveland, Ohio
Achieved numerous and various athletic awards.
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