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Leapfrog
thoughts about public radio content, services and mobile




                          Matt MacDonald
                          Director, Project Management
                          @PRX
                          @neocMatt
Are we digital
stepchildren?
 maybe, sort of, I guess it depends on who “we” is
A few get there ~early
but often treat the technology as a new distribution platform for existing content
A quick review of history
         from satellites to apps
Satellites
1979 the Public Radio Satellite System came online
           it’s in space, that’s high tech
WWW
       August 6th, 1991 the first-ever website is published
In 1994 http://www.wsiu.org comes online - thanks @Tom_Godell
Podcasts
In September 2003 Dave Winer and
Christopher Lydon started podcasting
Mobile Apps
In July 10, 2008 the Apple App Store opens and in December
        2008 the Public Radio Tuner Player is available
Opportunities in mobile
       A quick overview of options
High Cost


                                                                      Custom & New
                                                                    Music Mine, Radiolab by PRX




                               Turnkey / Platform
                               PRX, jacAPPS, Listener Interactive
Low Effort                                                                                 High Effort
                             Mobile Web
                             Wordpress, Drupal, Twitter Bootstrap




 Aggregators
 Public Radio Player, TuneIn, NPR, WunderRadio

                                             Low Cost


                                        App options                                                       @PRX
                                                                                                  Matt MacDonald
                                                                                                       @neocMatt
Aggregators
Public Radio Player, TuneIn, NPR News, WunderRadio
Large install base and millions of active users, minimal control and insight into
how people are interacting.



Mobile websites
Drupal, Wordpress, Core Publisher, Twitter Bootstrap, Initializer
High degree of customization and control. Great for ‘sideways traffic’. No store/
market presence.



Turnkey apps
PRX, Listener Interactive, jacApps, RedFoundry, MobileRoadie
App store visibility, better listening experience, faster time to market, revenue potential
(ads/paid), analytics.
A case for new products
 or why you should think beyond the app version of your website
January 2012
234 million Americans age 13 and older used mobile devices
http://www.comscore.com/Press_Events/Press_Releases/2012/3/comScore_Reports_January_2012_U.S._Mobile_Subscriber_Market_Share




                                                                              “We need to think clearly about the impediments to
                                                                              audience growth and how we might break through
                                                                              them. We need both the big picture and a micro
                                                                              focus. Every station, every state.”
                                                                              Mark Vogelzang
                                                                              Former President, Vermont Public Radio

        Public radio listeners




    Public radio on mobile
Grow the audience
how many more hours of listening and reading should we expect?
Apps are more than just a new
 way to deliver your existing
 programs and news content
  “The fundamental purpose of public
  service media is to provide programs and
  services that inform, enlighten, and enrich
  the public.”
  http://cpb.org/aboutcpb/goals/goalsandobjectives/
What if stations built
                       products like this?
                                                                                 Save money and resources by sharing stuff with
                                                                                 your friends




                                                                                   Choose the best financial advisor from the
                                                                                   largest financial advisor directory.




Don't rely on bus schedules! "Catch     Buy Know What and get immediate

The Bus" makes use of GPS trackers      access to 200 favorite places and best
on each bus to give you an accurate     kept secrets in each city we're in –
prediction for when the next bus will   currently greater LA and SF, with New
arrive at your stop.                    York, Chicago, Boston.
Apps are products that can
   solve new problems
 by solving new problems we can grow audience and deepen engagement with
                             existing consumers
Apps can be expensive
http://stackoverflow.com/questions/209170/how-
    much-does-it-cost-to-develop-an-iphone-
                    application
But can be profitable
Each day TAL sells 300 iPhone apps, 50 iPad apps a day :: profit: $2.09 and $3.49
Many competitors
Some practical advice
before you consider a new mobile app make sure you’ve done the basics
Make sure your streams
are in the aggregator apps
  app companies have highly skilled staff and spend tons of money to
         create the best experience, take advantage of that
TuneIn
Public Radio Player
NPR
WunderRadio
others...
Make your site
           work better on
           mobile devices
Review your website analytics, how many people are coming from mobile
        devices? Are they getting the best experience possible?
Wordpress theme
         Drupal theme
        Core Publisher
       Twitter Bootstrap
Take advantage of platforms/code that provide a great mobile experience
HTML5 audio
 Don’t use flash for audio playback
APIs are best
        RSS is better
      HTML is worthless
You can’t build anything interesting without an API. Every app that we’ve
          built uses APIs. Many were created just for the app.
Apps for this
              HTML5 for that
  Apps currently provide the best listening experience, offline/downloading,
scrubbing, bookmarking. HTML5 features are closing the gap but features like
   cameras, video and audio recording are still best done natively for now.
So you want an app
You’re in the aggregators, have a great mobile website, using HTML5 audio
               tags, and are using a turnkey app. What’s next?
Apps are products
They exist in marketplaces, with competitors, they are not just a new
                        distribution platform
Building something new
Look at what you do now, are there parts of your station that can be teased
                   out and grown into a new product?
Talk with your listeners
 Talk with small groups, perform surveys, look at popular web content
Look at your community
 examples: KPBS military, WBUR healthcare, WNYC fashion/finance
Use existing expertise
Stations are great at curating, look at what you focus on now. do you cover
            financial issues? health care? farming? education?
Identify a problem that
blends with your expertise
  Which emergency room should I go to? where is the nearest food bank?
                    what is for school lunch today?
Before starting, does the
solution require an app?
If you’ve identified a need or problem to be solved can a mobile site do the
              job? How will having an app benefit the product?
Scalable problems
You are not bound to your location, solve a problem for hundreds of
                      thousands or millions
Test ideas
Don’t build the app right away, test the idea first
You already have audience
  Cross-promote and use the microphone to announce new products
Find partners
Look to people you have existing relationships with
Summary
1. Apps are a way to grow
      new audience
2. Treat your app as a
       product
Mobile is an opportunity for stations to
grow audience in non-traditional ways.
It’s a new playground and a laboratory,
one where public media should be trying
new things, new products, new models. I
hope I see your new products on the
shelf.

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PRX IMA webinar: Mobile May Be Public Media's Chance to Lead

  • 1. Leapfrog thoughts about public radio content, services and mobile Matt MacDonald Director, Project Management @PRX @neocMatt
  • 2. Are we digital stepchildren? maybe, sort of, I guess it depends on who “we” is
  • 3. A few get there ~early but often treat the technology as a new distribution platform for existing content
  • 4. A quick review of history from satellites to apps
  • 5. Satellites 1979 the Public Radio Satellite System came online it’s in space, that’s high tech
  • 6. WWW August 6th, 1991 the first-ever website is published In 1994 http://www.wsiu.org comes online - thanks @Tom_Godell
  • 7. Podcasts In September 2003 Dave Winer and Christopher Lydon started podcasting
  • 8. Mobile Apps In July 10, 2008 the Apple App Store opens and in December 2008 the Public Radio Tuner Player is available
  • 9. Opportunities in mobile A quick overview of options
  • 10. High Cost Custom & New Music Mine, Radiolab by PRX Turnkey / Platform PRX, jacAPPS, Listener Interactive Low Effort High Effort Mobile Web Wordpress, Drupal, Twitter Bootstrap Aggregators Public Radio Player, TuneIn, NPR, WunderRadio Low Cost App options @PRX Matt MacDonald @neocMatt
  • 11. Aggregators Public Radio Player, TuneIn, NPR News, WunderRadio Large install base and millions of active users, minimal control and insight into how people are interacting. Mobile websites Drupal, Wordpress, Core Publisher, Twitter Bootstrap, Initializer High degree of customization and control. Great for ‘sideways traffic’. No store/ market presence. Turnkey apps PRX, Listener Interactive, jacApps, RedFoundry, MobileRoadie App store visibility, better listening experience, faster time to market, revenue potential (ads/paid), analytics.
  • 12. A case for new products or why you should think beyond the app version of your website
  • 13. January 2012 234 million Americans age 13 and older used mobile devices http://www.comscore.com/Press_Events/Press_Releases/2012/3/comScore_Reports_January_2012_U.S._Mobile_Subscriber_Market_Share “We need to think clearly about the impediments to audience growth and how we might break through them. We need both the big picture and a micro focus. Every station, every state.” Mark Vogelzang Former President, Vermont Public Radio Public radio listeners Public radio on mobile
  • 14. Grow the audience how many more hours of listening and reading should we expect?
  • 15. Apps are more than just a new way to deliver your existing programs and news content “The fundamental purpose of public service media is to provide programs and services that inform, enlighten, and enrich the public.” http://cpb.org/aboutcpb/goals/goalsandobjectives/
  • 16. What if stations built products like this? Save money and resources by sharing stuff with your friends Choose the best financial advisor from the largest financial advisor directory. Don't rely on bus schedules! "Catch Buy Know What and get immediate The Bus" makes use of GPS trackers access to 200 favorite places and best on each bus to give you an accurate kept secrets in each city we're in – prediction for when the next bus will currently greater LA and SF, with New arrive at your stop. York, Chicago, Boston.
  • 17. Apps are products that can solve new problems by solving new problems we can grow audience and deepen engagement with existing consumers
  • 18. Apps can be expensive http://stackoverflow.com/questions/209170/how- much-does-it-cost-to-develop-an-iphone- application
  • 19. But can be profitable Each day TAL sells 300 iPhone apps, 50 iPad apps a day :: profit: $2.09 and $3.49
  • 21. Some practical advice before you consider a new mobile app make sure you’ve done the basics
  • 22. Make sure your streams are in the aggregator apps app companies have highly skilled staff and spend tons of money to create the best experience, take advantage of that
  • 24. Make your site work better on mobile devices Review your website analytics, how many people are coming from mobile devices? Are they getting the best experience possible?
  • 25. Wordpress theme Drupal theme Core Publisher Twitter Bootstrap Take advantage of platforms/code that provide a great mobile experience
  • 26. HTML5 audio Don’t use flash for audio playback
  • 27. APIs are best RSS is better HTML is worthless You can’t build anything interesting without an API. Every app that we’ve built uses APIs. Many were created just for the app.
  • 28. Apps for this HTML5 for that Apps currently provide the best listening experience, offline/downloading, scrubbing, bookmarking. HTML5 features are closing the gap but features like cameras, video and audio recording are still best done natively for now.
  • 29. So you want an app You’re in the aggregators, have a great mobile website, using HTML5 audio tags, and are using a turnkey app. What’s next?
  • 30. Apps are products They exist in marketplaces, with competitors, they are not just a new distribution platform
  • 31. Building something new Look at what you do now, are there parts of your station that can be teased out and grown into a new product?
  • 32. Talk with your listeners Talk with small groups, perform surveys, look at popular web content
  • 33. Look at your community examples: KPBS military, WBUR healthcare, WNYC fashion/finance
  • 34. Use existing expertise Stations are great at curating, look at what you focus on now. do you cover financial issues? health care? farming? education?
  • 35. Identify a problem that blends with your expertise Which emergency room should I go to? where is the nearest food bank? what is for school lunch today?
  • 36. Before starting, does the solution require an app? If you’ve identified a need or problem to be solved can a mobile site do the job? How will having an app benefit the product?
  • 37. Scalable problems You are not bound to your location, solve a problem for hundreds of thousands or millions
  • 38. Test ideas Don’t build the app right away, test the idea first
  • 39. You already have audience Cross-promote and use the microphone to announce new products
  • 40. Find partners Look to people you have existing relationships with
  • 42. 1. Apps are a way to grow new audience
  • 43. 2. Treat your app as a product
  • 44. Mobile is an opportunity for stations to grow audience in non-traditional ways. It’s a new playground and a laboratory, one where public media should be trying new things, new products, new models. I hope I see your new products on the shelf.