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Effective communication skills are rated as one of the most sought-after
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5 Things Great Communicators Do

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ADDITIONAL RESOURCES:
"10 Worst Listening Habits - and Their Cure" on DailyGood.org (http://bit.ly/1mNrEhR)
TED Talks: "Your Body Language Shapes Who You Are" by Amy Cuddy (http://bit.ly/1jwVMuI)

On "Communication":

Good communication skills isn't just about how well your speech is written or how well you delivered your speech. It also matters if your audience understands what you are telling them.

In our 25 years of experience, we've boiled down the 5 things that great communicators and leaders do to achieve clear and effective communication and why they are important in this infographic.

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5 Things Great Communicators Do

  1. 1. 5 Effective communication skills are rated as one of the most sought-after transferable skills in business. The ability to communicate clearly encompasses face-to-face discussions and conversations, formal presentations, telephone and video-conferencing, and the written word. Here are 5 things that great communicators do to achieve effectiveness: Sources: “What Bosses Want – A Guide to Building Leadership Competencies” by Gary & Bonnie Nelson, founders of NBOGroup Ltd. Other referenced materials belong to 3rd parties website cited. GThings R COMMUNICATORS EaT do: They speak with clarity and influence. WHO WHY WHAT HOW YOUR MESSAGE Your Audience Your Main Topic Your Purpose Your Format They advocate a common vision. Plan & Structure They listen. They effectively use body language. Active listening skills let you hear what someone is saying and interpret the meaning more clearly and effectively. It helps to put the other person at ease. People communicate more openly when they feel comfortable. Effective communicators know how to listen and probe for clarity in all interactions. The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them. Ralph Nichols “ ” They are culturally and politically aware. Further Reading:!“10 Worst Listening Habits – and Their Cure” on DailyGood.org – http://bit.ly/1mNrEhR Postures & Stances Eye Contact Hand Gestures Related Topic: TED Talks: “Your Body Language Shapes Who You Are” by Amy Cuddy, June 2012 – http://bit.ly/1jwVMuI How you project your image affects your confidence and overall communication effectiveness! ²  Enable open communication" ²  Create a uniform mindset that everyone shares ²  People feel that they are part of that future Star Performer: !Ronald Reagan (40th US President, 1981-1989) Cultural Awareness Political Judgment Remove barriers to effective communication Increase options for effective results By practicing these two, we can learn to collaborate with internal and external resources in the most effective way to get the job done! Star Performers:" Hans-Olov Olsson (President & CEO, Volvo Car Corporation) Sheryl Sandberg (COO, Facebook; former VP of Global Online Sales & Operations, Google) g Want to find out how to increase your communication effectiveness through presentations, meetings, writing, and informal interactions? © 2014 Published by NBOGroup Ltd. All Rights Reserved.

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