The Future of Work Looks Remote

What does Future of Work looks like

16 April 2020 NEI Digital Office
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“ Workforce of the Future ”
and
“The Future of Work”
Source(s) / Picture Credit:
• https://www.hcamag.com/nz/news/general/would-employees-prefer-a-human-or-robot-boss/195336

27 November 2019 NEI Digital Office 4
How did you see your professional life, when you were in
school in 8th standard ?

27 November 2019
Did you imagined your State back then ?
NEI Digital Office 5Source(s) / Picture Credit:
• https://http://getwallpapers.com/collection/new-york-city-desktop-wallpaper

27 November 2019
Workplace high rise ? ? ?
NEI Digital Office 6
• https://www.stratodesk.com/home/sean-pollock-203658-unsplash/?__cf_chl_captcha_tk__=4dc1f4d255d3f52c3de7599333297465bed921e2-1586209533-0-AcZAfHYKvhth-
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wrAElvcgrTVnzZrcbvzqpWKnSZ0ttlhfFL6tcW71OhvbE5KaaNclpmKnKmJnQWSvXEGSE5SpaYd02sJbwxsUEjbR1T1ne77RrKyVom9uSXPkDBX0WTLbz4Ql_1FSoseROHrA4Knfn3cBDkpb1tmlojvvp8lICtieRuniC9Tnf6DHk0HQwPJo5u
Mc2lZsHIv4e_5OHYHiTLtI7k5KxzGbkOkd8JZIKtE1dE1OV_lbd-YhBV4v0wLkope8gKJ50flW77C_coX8h47d8f1yNPnPiXJwPhkhIujgmyqNTe1HEaPun-dMwVGEDgbPvNNN1EZWaHhmyXxEicPXSJ_7xZX2R3i33ZllVzF6oo6dqLUA5fdv-
N-SZu7dy7mZ1WaNmyHrF7niv86XaKBU3x

27 November 2019
Your Workstation / Desk ?
• https://mainlyinternational.wordpress.com/2019/03/18/top-5-tips-to-have-a-great-time-at-cambridge/
• https://www.slideshare.net/

Your way of Commute to office ?
• https://www.iab.it/wp-content/uploads/2016/10/rdcom.it_.pdf
• www.slideshare.net

But did you envision this ?
• https://www.shutterstock.com/image-photo/young-man-sitting-using-laptop-against-1350073814

Or this way ?
• https://www.virtualvocations.com/blog/telecommuting-survival/realistic-tips-working-outdoors-during-summer/

27 November 2019
Work has always been an evolving term &
it took time to get there
• https://www.walmart.com/ip/LAMINATED-POSTER-Valley-Of-Fire-Sunset-Desert-Road-Path-Mountains-Poster-Print-11-x-17/358436667

Evolution of Work
Before 12,000 BC
Hunter groups used to migrate from one place to
another
• https://medium.com/@pritesh.suvarna/are-we-the-masters-or-slaves-of-technology-62fc68cda55b
• https://prezi.com/rki3d-atvocz/kunstvortrag/
People then started making permanent houses

Evolution of Work
Chose the occupation of farming Industrial Revolution – From farms to Industries
• https://theimaginativeconservative.org/2018/07/m-e-bradford-agrarian-aquinas-clyde-wilson.html
• https://www.slideshare.net/Adib_Hassan_2/industrial-revolution-1760-1990

Evolution of Work
In the next Industrial Revolution
Small to Big Factories
late 1800s – early 1900s
3rd Industrial Revolution made us from
Mechanical to Computerised
Second half of 1900s
• https://automotivehistory.org/this-day-in-automotive-history/december-1-1913-ford-introduces-moving-assembly-line/
• https://trailhead.salesforce.com/en/content/learn/modules/learn-about-the-fourth-industrial-revolution/meet-the-three-industrial-revolutions

Hence, Work was always same
late 1800s – early 1900s
Second half of 1900s
Early 1600s – late 1700s Late 1700s – early 1800sBefore 12,000 BC
Hunter – gather groups moved
constantly
Neolithic Revolution
Permanent encampments
… but explosive series of transformation made us do the
same work in different ways
Evolution of Work

27 November 2019
Are we in the 4th Industry revolution ?
• https://medium.com/@TechFoodLife/tech-the-fourth-industrial-revolution-the-rise-of-the-autonomous-economy-f42bc7b5667d

People are working independently
25 37
2015 2021
# people working independently in US (Millions)

The term ‘gig economy’ came
• https://dreamlife1230.com/2019/12/13/writer-janru/

• https://dreamlife1230.com/2019/12/13/writer-janru/
The term ‘gig economy’ came

Company Man ideal for life is gone !
• To whom we work for …
• How we generate work …
• Our workplace…
• Work-timings…
… are transformingSource(s) / Picture Credit:
• https://br.freepik.com/vetores-gratis/pessoas-que-trabalham-no-design-plano-de-escritorio_5185508.htm

But any reason for that ?

Evolving global internet
More than 3 billion internet users, 40% + of world population
> 2 billion smart phones
Rapid growth in internet speeds
- 54 mbps – average download speed on broadband in US in June 2016, up 42 % y-o-y
- 19 mbps – average download speed on mobile, up 33 % y-o-y
GBPS expected top download speed on 5G mobile networks
Video calls available to everyone
From To
1 Billion Skype downloads
as of 2016
Storage way up
• 10 Bn petabytes of data in the digital universe
• Growing 50% per annum
Storage Costs way down
• $0.06 per GB of storage, falling 20% per annum

How technology can transform the manufacturing workforce ?
• https://www.produktion-dienstleistung-arbeit.de/files/Pdf_Kongress_Vortrag_Russwurm.pdf

Technology Pool

Technology Pool
AI and RPA are two of the top six factors that will shape CX in the next five years Survey Respondents
said that –
• 88.3% felt AI and Robotics volumes would increase in the next 2 years
• 77.3% said that digital agent assisted services would increase in the next 2 years
• 62 % said they would have RPA capabilities within 2 years
• 71.6 % feel that upto a quarter of the CX tasks done by agents could be automated by 2020
• www.slideshare.netSource(s) / Picture Credit:
• https://www.mckinsey.com/~/media/McKinsey/Featured%20Insights/Future%20of%20Organizations/Skill%20shift%20Automation%20and%20the%20future%20of%20the%20workforce/MGI-Skill-Shift-Automation-and-future-of-the-workforce-May-2018.ashx

Automation & AI will change the skills needed in the
workforce
Physical & Manual Basic Cognitive Higher Cognitive Social & Emotional Technological
Skills
Hours spent,
In 2016
Billion
203 115 140 119 73
Change in
Hours spent,
by 2030
%
- 14 - 15
8
24
55
Skills with
the biggest
Shift in
Demand
General Equipment
operation and
navigation
Inspecting and
Monitoring
Basic data input and
processing
Basic literacy,
numeracy and
communication
Creativity
Complex information
processing and
interpretation
Entrepreneurship and
initiative taking
Leadership and managing
others
Advanced IT skills and
programming
Basic digital skills
*Data for US & EuropeSource(s) / Picture Credit:
• https://www.mckinsey.com/~/media/McKinsey/Featured%20Insights/Future%20of%20Organizations/Skill%20shift%20Automation%20and%20the%20future%20of%20the%20workforce/MGI-Skill-Shift-Automation-and-
future-of-the-workforce-May-2018.ashx

Global 25 Skill Sets
Category % Hours Worked in 2016 Skills
Sample Job Profiles
/ Occupations
Physical and Manual
• General Equipment Operation
Equipment Setting & Navigation
• Equipment Driver
Assembly line operator
• Equipment Maintenance
Mechanical Skills
• Equipment maintenance operator
Car and Truck Mechanics
• Craft and technician skills • Stonemasons, roofers, electricians
• Fine motor skills • Nurses, food preparation workers
• Gross motor skills and strengths • Machine Feeders, Cleaners, Packers
• Inspecting and monitoring skills • Security Guards, Quality Control
Basic Cognitive Skills
• Basic literacy, numeracy and communication • Customer Service, Cashiers
• Basic Data Input and Processing • Typists, Data Entry, Accounting Clerks
Higher Cognitive Skills
• Advanced Literacy and Writing • Editors, Paralegals, Writers
• Quantitative and Statistical Skills • Financial Analysts, Accountants
• Critical thinking and decision making • Doctors, insurance underwriters
• Project Management • Purchasing agents, front line supervisors
• Complex information processing and interpretation • Market research analysts, lawyers
• Creativity • PR Specialists, Music composers
Social and Emotional
Skills
• Advanced Communications and Negotiation Skills • Sales Representatives, Real State Agents
• Interpersonal Skills and Empathy • Counsellors, Social Workers, Therapists
• Leadership and Managing Others • Managers, Executives
• Entrepreneurship and initiative - thinking • Business Development, Strategists
• Adaptability and Continuous learning • Emergency Responders, Programmers
• Teaching and Training Others • Teachers, Instructors, Trainers
Technological Skills
• Basic Digital Skills • Administrative Assistants, Desktop Publishers
• Advanced IT skills and programming • Software Development, Network Administrators
• Advanced Data Analytics and Mathematical Skills • Statisticians, Operations research analysts
• Technology design, engineering and maintenance • Engineers, robotics experts, product designers
• Scientific Research and Development • Scientists
HighLow

Automation & AI will accelerate Skill Shift
33 31
26
20
18
15
21
22
22
17
18
21
9 11
16
Evolution in Skill Categories (% of time)
Physical & Manual Basic Cognitive Skills Higher Cognitive Skills
Social and Emotional Skills Technological Skills
Change in hours worked (% difference)
9 9
13 26
27 60
2002 2016 2030 2002 - 16 2016 - 30
3 11
1 14

Automation & AI will accelerate Skill Shift
Skills Hrs. worked in 2016
(Billion)
Change in hours worked
By 2030
Hrs. worked in 2016
(Billion)
Change in hours worked
By 2030
Physical & Manual
Basic Cognitive
Higher Cognitive
Social & Emotional
Technological
90
53
62
52
31
-11
-14
9
26
60
113
62
78
67
42
-16
-17
7
22
52
United States Europe
Total 287 363

Skill Shift across Geographies
38 38
31 30 28 25
17 17
18 17 17
17
19 19
22 23
22
22
17 15
18
16 21
23
9 10 11 14 11 12
Spain Italy United States Germany France United Kingdom
Number of hours worked in 2016 (% of time)
Physical & Manual Basic Cognitive Skills Higher Cognitive Skills Social and Emotional Skills Technological Skills
Skill shifts will play out differently across countries, depending on economic structure, sector mix, and level of digitization
66
20
4
18
20
61
27
9
15
15
60
26
9
14
11
41
23
5
22
22
53
20
6
18
15
12
13
9
13
12
Change in hours worked 2016 – 30 (%)
Increase , DecreaseSource(s) / Picture Credit:

Basic Cognitive
Physical & Manual
Skills of Today v/s Tomorrow
Important, but declining Important and growing
Limited, but growingLimited and declining
Skills needed less of in the future Skills needed more of in the future
Expected future skill need
Perceived
importance of
skill today
High
Average
Low
0
Higher Cognitive
Social & Emotional
Technological
Basic data input
MaintenanceOperations
Basic Literacy
Interpersonal
Empathy
Basic Digital
Communication
& Negotiation
Leadership
Advance ITCreativity
Project Management
Critical Thinking
Technology Design
Advance Data Analysis
Teaching and Training
Complex information processing
Scientific Research and Development
Advanced Literacy
Entrepreneurship
Adaptability
Gross Motor
Craft
& Technician

Industry Skills shift – by 2030
48
35
12
10
17
21
12
16
12
19
2016 2030
% of time
Technological Skills
Social and Emotional Skills
Higher Cognitive Skills
Basic Cognitive Skills
Physical & Manual
Change in hours
Million FTEs
- 5.6
- 0.9
+ 0.8
+ 1.4
+ 2.3
General Equipment Operation; Equipment Setting & Navigation
Equipment Maintenance ; Mechanical Skills
Craft and technician skills
Fine motor skills
Gross motor skills and strengths
Inspecting and monitoring skills
Basic literacy, numeracy and communication
Basic Data Input and Processing
Advanced Literacy and Writing
Quantitative and Statistical Skills
Critical thinking and decision making
Project Management
Complex information processing and interpretation
Creativity
Advanced Communications and Negotiation Skills
Interpersonal Skills and Empathy
Leadership and Managing Others
Entrepreneurship and initiative - thinking
Adaptability and Continuous learning
Teaching and Training Others
Basic Digital Skills
Advanced IT skills and programming
Advanced Data Analytics and Mathematical Skills
Technology design, engineering and maintenance
Scientific Research and Development
PositiveNegative
Evolution in Skill Categories Evolution in 25 skills

Industry Job Shift – by 2030
Predictable
Manual
Professionals
Office Support
Unpredictable
Manual
Managers &
Executives
Others
16.8
5.6
3.7
2.9
2.3
5.0
Occupation Categories Employment baseline
2016, Million FTEs
Shift in share of total
employment, %
46
32
15
20
10
11
8
8
6
8
14
20
2016
2030
- 14 %
5 %
1 %
0 %
2 %
6 %
TopGrowingTopDeclining
• Software Developers (app, web, computer)
• Customer Service representatives
• Engineers by training
• General and Operations managers
• Business Operations Specialists
• Accountants and Auditors
• Sales Managers
• First line supervisors of office support workers
• Computer System Analysts
• Computer and Information systems managers
• Machinists
• Assemblers
• Packers and packagers
• Machine Operators
• Metal, plastic, drilling, boring, machine tool setters
• Coating, painting and spraying machine setters
• Packaging and filling machine operators and tenders
• Office Clerks (billing, accounting, reception etc.)
• Machine line loaders, off loaders

How Workforce Skills will Shift
Structural
Design changes
to cope with
the realities of
shifting skill
needs
Five options for
companies to
build their
Workforce of
Future
Retrain
Raise skill levels of employees
by teaching them new or more
advanced skills
Redeploy
Shift parts of the workforce by
redefining work tasks or
redesigning processes
Hire
Acquire individuals or teams
with the requisite skills,
increasing the workforce
Contract
Leverage external workers,
such as contractors, freelancers
or temporary workers
Release
Remove skills not needed by
freezing new hiring, waiting for
normal attrition and retirement
or in some cases, laying off
workers
Mind-set Shift
Instilling a culture of life long
learning and providing training
opportunities for employees
Organizational Set up
More agile corporate structures
featuring less hierarchy and more
collaborative team networks
“New Collar” Jobs
Activities will be relocated between
workers with different skill levels,
creating a new set of middle-skill
positions
Workforce Composition
The booming gig economy will lead
to a rise in the use of independent
contractors and freelancers
C-Suite and HR Changes
Senior leadership and key functions
also need to adapt with proper
talent strategies to orchestrate the
changes

• 60% tools consumed on T9
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• 517 enquires received
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Face impression doesn’t match the database.
• Click here for viewing the footage
Shift from emails to mobile notifications

Key Contact details for any queries:
Ashutosh Basotia
NEI Digital Office
(E) ashutosh.basotia@nbcbearings.in
(P) +91 141 2223221

The Future of Work Looks Remote

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