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Yellow Messenger
Boost enterprise Growth, NPS & Efficiency with
worlds largest conversational engagement platform
Adopted ...
Its a Conversational World
Conversations
By 2022, more than 1 Billion active users for
Enterprise Virtual assistants
Patched Solutions
Channels
Speech processing, NLP Processing
Messaging InfrastructureMessaging Infrastructure
BOT Creation...
Conversational Apps Platform
● Rapid deployment & integration
● High KPI Performance
● High value for customer dollar
● Ra...
Customer use-cases
5
● Utilities assistant for Duke energy in Partnership with Accenture
● SAP Integration and Private clo...
www.yellowmessenger.com
>3M
Monthly active users (10X
YoY growth)
280%
Expansion Ratio
7X
customer growth from FY
17 to FY...
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Boost enterprise Growth, NPS & Efficiency with worlds largest conversational engagement platform

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This presentation is part of "The two tenets – innovate and scale: Show and Tell" plenary session during NASSCOM Product Conclave 2018 at Bangalore on 26th October 2018. The session was conducted by Mr. Raghu Ravinutala, Founder and Chief Executive Officer, Yellow Messenger.

Veröffentlicht in: Technologie
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Boost enterprise Growth, NPS & Efficiency with worlds largest conversational engagement platform

  1. 1. Yellow Messenger Boost enterprise Growth, NPS & Efficiency with worlds largest conversational engagement platform Adopted & Partnered with 45+ LEADING ENTERPRISES
  2. 2. Its a Conversational World Conversations By 2022, more than 1 Billion active users for Enterprise Virtual assistants
  3. 3. Patched Solutions Channels Speech processing, NLP Processing Messaging InfrastructureMessaging Infrastructure BOT Creation platforms CUSTOM APP DEVELOPMENT + APPLICATION INFRASTRUCTURE CUSTOM APP DEVELOPMENT & APP INFRASTRUCTURE / VERTICAL APPS , EXISTING PLATFORMS INTEGRATIONS ANALYTICS & OPERATIONS CUSTOM ENGAGEMENT TOOLS
  4. 4. Conversational Apps Platform ● Rapid deployment & integration ● High KPI Performance ● High value for customer dollar ● Rapidly Scalable ● App Marketplace ● Scalable Deployment Talent CONVERSATIONAL INFRASTRUCTURE ANALYTICS & OPERATIONS VERTICAL APPS CONVERSATIONAL APP MARKETPLACE developers , products , System Integrators , utilities, enterprise applications BFSI , TELECOM, RETAIL , FMCG , UTILITIES, TRAVEL , GOVT AI FIRST- ENGAGEMENT TOOLS
  5. 5. Customer use-cases 5 ● Utilities assistant for Duke energy in Partnership with Accenture ● SAP Integration and Private cloud deployment maintained by Accenture ● Fast deployment cycle time of 30 Days from Start to UAT ● Use-cases covered : Current outstanding amount for given account number Bill due date for given account number Usage for given month Registering a complaint for no power or interruption in power supply Sentiment analysis based responses and workflows Intelligence in complaint registration through various parameters Bill breakdown and tips to reduce the bill as configured by Duke Energy
  6. 6. www.yellowmessenger.com >3M Monthly active users (10X YoY growth) 280% Expansion Ratio 7X customer growth from FY 17 to FY18 70% GROSS MARGINS 10X Revenue growth (Q-o-Q) >10x user growth Growth Stats

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