Disclaimer: the slide is credited to the owner John Christian Villanueva, Staff Nurse at Dr. Gloria D. Lacson General Hospital. some was modified by the uploader. This chapter deals with Stress and Counseling.

1. HUMAN BEHAVIOR
IN
ORGANIZATION
MR. NAJIBULLAH A. UMPA, RN, MBA
AY 2016-2017
(2nd TRIMESTER)

2.  DISCLAIMER: THIS POWERPOINT IS
ORIGINALLY DOWNLOADED FROM:
https://www.slideshare.net/JohnChristianVillanuev
a/stress-and-counseling
CREDITS TO THE OWNER:
John Christian Villanueva,
Staff Nurse at Dr. Gloria D. Lacson General
Hospital

3. STRESS AND
COUNSELING

4. EMPLOYEE STRESS

5. CONCEPT OF STRESS
 STRESS is a
condition in which
the person
experiences
changes in the
normal balanced
state. (Kozier, 2008)

8. MAIN CAUSES OF STRESS

9. ORGANIZATIONAL FACTORS

10. ORGANIZATIONAL FACTORS
• Discrimination in pay/salary
structure

11. ORGANIZATIONAL FACTORS
• Strict rules and
regulations

12. ORGANIZATIONAL FACTORS
• Ineffective communication

13. ORGANIZATIONAL FACTORS
• Peer pressure

14. ORGANIZATIONAL FACTORS
• Goals conflicts/goals ambiguity

15. ORGANIZATIONAL FACTORS
• More of centralized and formal
organization structure

16. ORGANIZATIONAL FACTORS
• Less promotional opportunities

17. ORGANIZATIONAL FACTORS
• Lack of employees participation
in decision-making

18. ORGANIZATIONAL FACTORS
• Excessive
control over the
employees by the
managers

21. JOB CONCERNING FACTORS
• Monotonous nature of job

22. JOB CONCERNING FACTORS
• Unsafe and unhealthy working
conditions

23. JOB CONCERNING FACTORS
• Lack of confidentiality

24. JOB CONCERNING FACTORS
• Crowding

25. EXTRA-ORGANIZATIONAL
FACTORS

26. SYMPTOMS OF STRESS

27. SYMPTOMS OF STRESS
Absenteeism, escaping from
work responsibilities, arriving
late, leaving early, etc.

28. SYMPTOMS OF STRESS
Deterioration in work
performance, more of error
prone work, memory loss, etc.

29. SYMPTOMS OF STRESS
Cribbing, over-reacting,
arguing, getting irritated,
anxiety, etc.

30. SYMPTOMS OF STRESS
Deteriorating health, more of
accidents, etc.

31. SYMPTOMS OF STRESS
Improper eating
habits (over-
eating or under-
eating),
excessive
smoking and
drinking,
sleeplessness,

32. EMPLOYEE COUNSELING

34. COUNSELING
 A counseling session is a meeting
between the supervisor and the employee
which may focus on a specific incident, a
particular aspect of an employee's
performance which the supervisor has
identified as needing improvement, or the
employee's overall performance or
conduct.

35. EMPLOYEE COUNSELING TECHNIQUES
Describe the
problem in a
friendly
manner.

36. EMPLOYEE COUNSELING TECHNIQUES
 Ask for the
employee’s help in
solving the
problem.

37. EMPLOYEE COUNSELING TECHNIQUES
 Discuss causes of the problem.

38. EMPLOYEE COUNSELING TECHNIQUES
 Identify and write down possible
solutions.

39. EMPLOYEE COUNSELING TECHNIQUES
 Decide on specific action to be taken
by each of you.

40. EMPLOYEE COUNSELING TECHNIQUES
 Agree upon a
specific follow-up
date.