1. HUMAN BEHAVIOR
IN
ORGANIZATION
MR. NAJIBULLAH A. UMPA, RN, MBA
AY 2016-2017
(2nd TRIMESTER)

2.  DISCLAIMER: THIS POWERPOINT IS
ORIGINALLY DOWNLOADED FROM:
https://www.slideshare.net/JohnChristianVillanuev
a/stress-and-counseling
CREDITS TO THE OWNER:
John Christian Villanueva,
Staff Nurse at Dr. Gloria D. Lacson General
Hospital

3. STRESS AND
COUNSELING

4. EMPLOYEE STRESS

5. CONCEPT OF STRESS
 STRESS is a
condition in which
the person
experiences
changes in the
normal balanced
state. (Kozier, 2008)

8. MAIN CAUSES OF STRESS

9. ORGANIZATIONAL FACTORS

10. ORGANIZATIONAL FACTORS
• Discrimination in pay/salary
structure

11. ORGANIZATIONAL FACTORS
• Strict rules and
regulations

12. ORGANIZATIONAL FACTORS
• Ineffective communication

13. ORGANIZATIONAL FACTORS
• Peer pressure

14. ORGANIZATIONAL FACTORS
• Goals conflicts/goals ambiguity

15. ORGANIZATIONAL FACTORS
• More of centralized and formal
organization structure

16. ORGANIZATIONAL FACTORS
• Less promotional opportunities

17. ORGANIZATIONAL FACTORS
• Lack of employees participation
in decision-making

18. ORGANIZATIONAL FACTORS
• Excessive
control over the
employees by the
managers

21. JOB CONCERNING FACTORS
• Monotonous nature of job

22. JOB CONCERNING FACTORS
• Unsafe and unhealthy working
conditions

23. JOB CONCERNING FACTORS
• Lack of confidentiality

24. JOB CONCERNING FACTORS
• Crowding

25. EXTRA-ORGANIZATIONAL
FACTORS

26. SYMPTOMS OF STRESS

27. SYMPTOMS OF STRESS
Absenteeism, escaping from
work responsibilities, arriving
late, leaving early, etc.

28. SYMPTOMS OF STRESS
Deterioration in work
performance, more of error
prone work, memory loss, etc.

29. SYMPTOMS OF STRESS
Cribbing, over-reacting,
arguing, getting irritated,
anxiety, etc.

30. SYMPTOMS OF STRESS
Deteriorating health, more of
accidents, etc.

31. SYMPTOMS OF STRESS
Improper eating
habits (over-
eating or under-
eating),
excessive
smoking and
drinking,
sleeplessness,

32. EMPLOYEE COUNSELING

34. COUNSELING
 A counseling session is a meeting
between the supervisor and the employee
which may focus on a specific incident, a
particular aspect of an employee's
performance which the supervisor has
identified as needing improvement, or the
employee's overall performance or
conduct.

35. EMPLOYEE COUNSELING TECHNIQUES
Describe the
problem in a
friendly
manner.

36. EMPLOYEE COUNSELING TECHNIQUES
 Ask for the
employee’s help in
solving the
problem.

37. EMPLOYEE COUNSELING TECHNIQUES
 Discuss causes of the problem.

38. EMPLOYEE COUNSELING TECHNIQUES
 Identify and write down possible
solutions.

39. EMPLOYEE COUNSELING TECHNIQUES
 Decide on specific action to be taken
by each of you.

40. EMPLOYEE COUNSELING TECHNIQUES
 Agree upon a
specific follow-up
date.