A presentation delivered during a study circle of Islamic Circle of Australia and New Zealand Feel free to reuse

1. WHY YOU CLICK WITH
SOME PEOPLE AND
OTHERS DRIVE YOU
CRAZY!
B Y M U H A M M A D A H M E D N A B E E L
O C T O B E R – 2 0 1 8 ( P E R T H ) | I S L A M I C C I R C L E O F A U S T R A L I A A N D N E W Z E A L A N D
BASED ON A BOOK BY GREG BARNES AND DAVID KOUTSOUKIS

2. • Have you come
across anyone
who would make
you yell
(sometimes in
your hearts)
• “WHAT’S WRONG
WITH THIS FELLA”
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3. WHAT makes us enjoy the company of
some people and we get along well with
them?
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4. WHY are we not able to get along well
with some of the people around us?
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5. MAIN REASONS FOR WHY WE DO OR
DON’T CLICK WITH OTHERS:
• Understanding of self
• Understanding of others
• Influence of environment and
conditions on others
• Being in other person’s shoes
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6. HOW DO WE
‘FEEL’ WHEN
WE DO OR
DON’T CLICK
WITH
OTHERS?
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7. THAT’S WHERE EQ COMES IN!

8. 4/5/2019 8

9. OUR OBJECTIVE TODAY
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Exploring these four
quadrants of EQ through
‘CLICK’ model
1
Developing a better
understanding of ourselves
2
Developing a better
understanding of others
3

10. WHAT IS THE ‘CLICK’ MODEL
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Explains various
personality types
01
A tool for
understanding self and
others
02
A mechanism for
establishing better
relationships in teams
03

11. FOUR PERSONALITY TYPES
Our personalities are a
BLEND
Which contains elements from
various personality types –
often with one type more
dominating then the others

12. AT VARIOUS OCCASIONS, VARIOUS ASPECTS OF OUR PERSONALITY BECOME
MORE OBVIOUS THAN THE OTHERS.

13. 13
FOUR PERSONALITY TYPES
Practical, careful and
organized
Sensitive, spiritual and emotional
Analytical, logical and problem solving Curious, impulsive and play

14. I AM PERSONALITY
‘SO AND SO’.
AM I BETTER THAN
THE OTHER
PERSONALITY
TYPES?
14

15. 15
FOUR PERSONALITY TYPES
Bilal :
- Analytical person
who analyses
everything in all
matters
- Cares only for
business.
- Problems getting
along with people
with no logic.
Practical, careful and
organized
Sensitive, spiritual and emotional
Analytical, logical and problem solving Curious, impulsive and play

16. 16
FOUR PERSONALITY TYPES
Rahim (not perdesi):
- Love person
- Just wants people
to get along
- Has problems
clicking with those
who just care
about their own
personal lives.
Practical, careful and
organized
Sensitive, spiritual and emotional
Analytical, logical and problem solving Curious, impulsive and play

17. 17
FOUR PERSONALITY TYPES
Yunus:
- Risk taker
- Thinks life is there
to have fun.
- Does not click with
those who always
follow the rules.

18. 18
FOUR PERSONALITY TYPES
Gibreen:
- Organized person
- Always follows the
schedule
- Has trouble
clicking with
people who are
unorganized and
random.
Practical, careful and
organized
Sensitive, spiritual and emotional
Analytical, logical and problem solving Curious, impulsive and play

19. “NOBODY HAS IT ALL TOGETHER BUT
TOGETHER WE HAVE IT ALL.”
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20. All of these
personality
types are
important for
the diversity
of
organization!
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21. 4/5/2019 21
To understand our
own main
personality type
To understand the
personality type of
our friends
GROUP ACTIVITY 1

22. INSTRUCTIONS
1. There are four click cards available in the room.
2. Read all the cards
3. Stand in front of the card that is MOST like you (remember,
you are a blend, but find the one that represents how you
mostly behave)
4. Also, identify if you have elements from other personality
types and in which order (not necessary to have all four)
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23. 23
WHICH COLOR? WHY?
Bilal :
- Analytical person
who analyses
everything in all
matters
- Cares only for
business.
- Problems getting
along with people
with no logic.
Gibreen:
- Organized person
- Always follows the
schedule
- Has trouble
clicking with
people who are
unorganized and
random.
Yunus:
- Risk taker
- Thinks life is there
to have fun.
- Does not click with
those who always
follow the rules.
Rahim (not perdesi):
- Love person
- Just wants people
to get along
- Has problems
clicking with those
who just care
about their own
personal lives.
Practical, careful and
organized
Sensitive, spiritual and emotional
Analytical, logical and problem solving Curious, impulsive and play

24. GROUP ACTIVITY PART 2
1. Go to the station with the card that is least like your own self
2. Explain why you have chosen this? Any examples?
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25. 4/5/2019 25
Do people annoy you
sometimes? What is it that
annoys you?
Do you annoy others
sometimes?
What is it that annoys them?
GROUP ACTIVITY 2

26. HOW A GOOD RELATIONSHIP IS MADE
The best way to make a good relationship and
come out of this annoyance affair is to know
what makes PEOPLE tick and do accordingly.
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27. 27
WHAT MAKES PEOPLE CLICK
Practical, careful and
organized
Sensitive, spiritual and emotional
Analytical, logical and problem solving Curious, impulsive and play

28. 28
FOUR PERSONALITY TYPES
When dealing with
Bilal:
- Explain the logic
and words behind
your actions
- Back it up with
statistics and
research if needed.
Practical, careful and
organized
Sensitive, spiritual and emotional
Analytical, logical and problem solving Curious, impulsive and play

29. 29
FOUR PERSONALITY TYPES
Bilal should:
- Try to become
more patient with
people that look
“fluffy’
- Recognise that
other personalities
want, and even
need team
building type
activities
- Be careful not to
hurt others’
feelings by being
too blunt or
dismissive
Practical, careful and
organized
Sensitive, spiritual and emotional
Analytical, logical and problem solving Curious, impulsive and play

30. 30
FOUR PERSONALITY TYPES
When dealing with
Rahim:
- Be friendly and
genuine,
- Express your
feelings,
- Show empathy for
others.
Practical, careful and
organized
Sensitive, spiritual and emotional
Analytical, logical and problem solving Curious, impulsive and play

31. 31
FOUR PERSONALITY TYPES
Rahim should:
- Be willing to make
decisions based
on fact rather than
emotion
- Recognise that
some ‘bottom line’
decisions have to
be made
- Not take it
personally if
someone
disagrees with you
or raises their
voice Practical, careful and
organized
Sensitive, spiritual and emotional
Analytical, logical and problem solving Curious, impulsive and play

32. 32
FOUR PERSONALITY TYPES
When dealing with
Yunus:
- Make it fun,
exciting and
energetic
- Let them be
creative.
Practical, careful and
organized
Sensitive, spiritual and emotional
Analytical, logical and problem solving Curious, impulsive and play

33. 33
FOUR PERSONALITY TYPES
Yunus should:
- Listen more and
speak less
- Not take on too
many projects –
finish the ones you
have started
- Not interrupt
people and finish
their sentences for
them
Practical, careful and
organized
Sensitive, spiritual and emotional
Analytical, logical and problem solving Curious, impulsive and play

34. 34
FOUR PERSONALITY TYPES
When dealing with
Gibreen:
- Be clear,
- Be organized and
punctual,
- Take into account
possible risks.
Practical, careful and
organized
Sensitive, spiritual and emotional
Analytical, logical and problem solving Curious, impulsive and play

35. 35
FOUR PERSONALITY TYPES
Gibreen should:
- Recognise that not
everyone has the
same ordered mind as
you
- Be willing to consider
that change may
actually be beneficial
- Be prepared to
recognise that a well
prepared plan may be
worth the riskPractical, careful and
organized
Sensitive, spiritual and emotional
Analytical, logical and problem solving Curious, impulsive and play

36. CASE STUDY 1
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There is a boss in Awesome Inc who likes the
meetings to be strictly business only. During one of
the meetings, some of the team members started
cutting jokes and talking on phone. This really
disturbed him.
However, not everyone shared this thought with
him. Some of the guys were not happy with his ‘to-
the-point’ approach as they wanted the meetings
to be an opportunity to socialize and be fun-filled.
• What type of personalities are these?
• How should they accommodate each other for a
better relationship?

37. Awesome Inc was organizing its AGM. For that grand meeting,
they assigned various tasks to the team. Procedures were
agreed for each team to function. However, it was identified
that during the execution of the meeting, some of the
procedures were not followed. This made some of the
employees really angry (though the AGM at the end went very
well).
Some of the team members wanted to change the procedures
‘on the go’ as they considered appropriate. The event
manager for the AGM also wanted a ‘to-the-point’ approach
to the whole effort. This disappointed some of the people
who wanted more fun from the this activity.
There was another group of employees who were also not
happy with this but they tried to maintain relationship with
both sides and tried to resolve the matter.
• What type of personalities are these?
• How should they accommodate each other for a better
CASE STUDY 2
37

38. CASE STUDY 3
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A departmental manager in Awesome Inc is
required to make a decision. For that, he is
convinced about what should be the right solution.
However, as he sees that some of the team mates
may not feel good about that decision, he is taking
a life-time to decide. At the end, he has given more
weightage to the feelings and emotions over the
company’s success.
• What type of personality is he?
• How could this decision making process be
improved?

39. CASE STUDY 4
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There is a manager at Awesome Inc who is
extremely disciplined and serious at the workplace
– very much to the point all the time!
However, the same person when with his family is
often a very jolly person. His wife can’t believe that
he is such a strict man at work.
• What could be the reason for this?
• What should that person do?
• How should those who interact with him adapt
to this?

40. CASE STUDY 5
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There was a person who used to work in Awesome
Inc’s Melbourne Branch. He was one of the poorest
performers in the state. But then he got transferred
to Perth and became a shining star! How on earth
is it even possible!
• What could be the reasons for this?

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Have you seen any people
that act differently in different
situations, different times or
different places?
Give some examples.
Why do you think they
behave this way.
GROUP ACTIVITY 3

42. Behaviour = Function (People, Environment,
Perceptions, Experiences, Personality, Emotions)
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When being ANNOYED about a behaviour, ask yourself:
“Why would a sane person do that?”
In answering that, consider the factors above!!

43. A RED FLAG
1. People are a complex mix of all four
colours. They cannot be labelled as a
‘certain type’.
2. People react different according to the
situations, perceptions and emotions
involved.
3. Stereotyping is based on invalid
assumptions and generalization that
reduce our ability to appreciate and
leverage diversity.
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44. KEY LEARNINGS
1. People react differently because of their personality types as
well as other factors that govern behaviour.
2. When getting annoyed, still consider them to be rational
and ask yourself what could have led them to behave that
way.
3. Understand the personality types and try to accommodate
them in your behaviour
4. Observe, but don’t judge!
5. No one has it all together, but together we have it all!
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45. WHAT WE HAVE DISCUSSED TODAY IS NOT ALL!!!

46. FURTHER LEARNING
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