Overview of the 2014 National Service for Business Intelligence in Higher Education by Jisc and HESA

1. Myles Danson (Jisc)
15/04/2014 Jisc-HESA Business Intelligence

2. Jisc BI Journey to Date
Engage
HESA,
HESPA,
UCISA,
ARC,
AHUA,
UHR,
Guild HE,
UUK
National
research
fed
InfoKitV1
Project
Phase to
road test
V1
Analytics
included
as series
of
reports
InfoKit
updated
Jisc/HE
SA BI
Service
Plans
2010 2010 2011/12 2012/13 2013 2014
A new Jisc / HESA offer for BI

3. 3A new Jisc / HESA offer for BI
Examples of attributes of a BI system
 Accessible when needed
 Concise, pictorial or graphical
 Up to date, current
 Known update times and intervals
 Can select data for [any, or defined] time period
 Good, reliable quality and integrity of data items
 [All, major] internal information sources are included
 Drill-down and roll-up capabilities (zoom in or zoom out;
allowing broader or narrower views, as the user requires)
 Easy to understand
And many more….

4. What does BI mean internationally?
1. BI is an umbrella term that includes the applications, infrastructure and tools,
and best practices that enable access to and analysis of information to improve
and optimize decisions and performance.
2. BI is the use of computing technologies for the identification, discovery and
analysis of business data - like sales revenue, products, costs and incomes.
3. BI simplifies information discovery and analysis, making it possible for decision-
makers at all levels of an organization to more easily access, understand,
analyze, collaborate, and act on information, anytime and anywhere
4. BI is evidence-based decision-making and the processes that gather, present,
and use that evidence base
5. Computer-based techniques used in spotting, digging-out, and analyzing 'hard'
business data, such as sales revenue by products or departments or associated
costs and incomes
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5. Jisc / HESA Project Objectives
»Promoting sector maturity and capability for BI
»Bring the benefits of BI to wider staff groups
Through;
› Building on HESA expertise and experience of Heidi
› New technical service provision with satellite services
› Providing a sand pit to experiment
› Exploring non-HESA data sets
› Investigating data upload for benchmarking
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6. Jisc / HESA BI Service
A new Jisc / HESA offer for BI 6

7. Phase 1 (core service)
› Up to date, enhanced service offering analyses, data
visualisations and dashboards based on Heidi
› Ongoing community generated list of questions
› A range of analyses, visualisations & contextual
supporting information for safe onward use
› Allows users to generate own analyses / visualisations
› Existing Heidi features to allow on site data export
(API)
› Development of training and support materials to
enable best use
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8. Phase 2A (sandpit)
› Explore new analyses / visualisations & sustainability
options based on non Heidi data sets
› Negotiated access to appropriate data sets
› Produces analyses / visualisations combining sources
› rapid deployment with analysis of demand & options
for sustainability
› Cross institutional collaborative exploratory work
› Nascent national data catalogue for BI in HE
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9. Phase 2B (benchmarking)
› Explore a new data capture and integration system to
enable peer-to-peer institutional benchmarking
› Data capture to be agile and user controlled
› Provides tools data framework and definitions
› Users choose with whom to share
› A sector led response to the efficiency agenda
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10. How to ‘Do’ BI in an HE environment
»Practical advice
› http://bit.ly/jisc_bi
»What are others doing in BI in HE
› http://bit.ly/liverpool_bi
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11. Success, barriers & solutions to BI in HE
»Results from the February 2014 Jisc DigiFest workshop
»Results from the April 2014 AUA conference workshop
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12. Q & A and Keeping in touch
»Any questions / comments?
»Jisc-hesa-business-intel@jiscmail.ac.uk
»http://bit.ly/jisc-hesa-bi
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