Johari Windows is a very effective Psychometric Tool which helps us immensely in honing our Communication Skills while also helping us develop good Interpersonal Skills !

1. Sampark Arena, 17/3, Mathura Road |Faridabad - 121002| Dist: Faridabad (Haryana) | India |
( Phone No.: 91 129 3214227 |7 Fax: +91 129 4073226|*: info@silpl.com

4. Radha’s Mother has 4
Children :
April, May and June
What is the name of the
Fourth ?

5. Self Presentation cues

9. Verbal
and
Non-Verbal !

12. How do we
Communicate
without speaking
?

13. Kinesics

14. Types of Non-verbal Communication
14
PARA-LANGUAGE
Pitch
Volume
Rate

15. Types of Non-verbal Communication
15
PARA-LANGUAGE
Intonation
Quality
Modulation

16. The 9 Cs of Communication !

17. Confidence Concise Considerate
Clarity Concrete Courtesy
Complete Correct Careful

18. N FORM
ADVANCE SHIPPING
NOTIFICATION ( ASN )
MARKING ON BAGS
( RUDRAPUR VIA DELHI )

19. Organization Barriers
• Attitude of Superiors
• Fear of challenge of
authority
• Lack of time
• Lack of awareness
• Unwillingness of Juniors
to communicate

20. Listen
Twice as much as
you
Talk !

21. Listening Skills
“If we were supposed to
talk more than listen, we
would have been given
two mouths and one ear
!”
( Mark Twain )

22. Conversation is
generally…
Misunderstoo
d
Misinterprete
d
Rejected Not Heard

23. Being Active Listeners…
• Understand body language
• Make eye contact
• Suspend judgment
• Keep an open mind
• Hear the person out
• Do not react to emotive
words

24. Self Presentation cues

25. CURRENT
SCENARIO !

26. CURRENT
SCENARIO !

27. CURRENT
SCENARIO !

28. CURRENT
SCENARIO !

29. EFFECT
Customer

31. HOW TO
IMPROVE ?

32. JOHARI WINDOWS
Developed by Joseph Luft and
Harry Ingham
(University of California)
in the year 1955
JOHARI
Derived from their First Names
( Jo + Harry )

33. JOHARI WINDOWS
A Simple Effective Tool for
illustrating and improving
self-awareness and mutual
understanding between
individuals within a group /
between Groups .

34. JOHARI WINDOWS
OPEN
AREA
BLIND SELF :
Not known to
Self but known to
BLIND
AREA
HIDDEN
AREA
others.
UNKNOWN
AREA
PRIVATE SELF :
Known to Self but
not to others.
UNKNOWN
SELF :
Not known to
Self or others.

35. QUDARANT 1 – PUBLIC SELF

36. QUDARANT 2 – BLIND AREA

37. QUDARANT 3 – PRIVATE SELF

38. QUDARANT 4 – UNKOWN SELF

39. FREE / OPEN AREAS:
KNOWN TO ME AND OTHERS

40. BLIND SPOTS :
KNOWN TO OTHERS ONLY

41. HIDDEN AREA :
UNKNOWN TO OTHERS

42. UNKNOWN AREA :
KNOWN TO NONE

43. OPEN AREA BLIND AREA
OPEN AREA
UNKNOWN
AREA
HIDDEN
AREA

44. THANK YOU !

45. 45
Valuing Time…