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Innovation, Technology and
Organizational Change
Stephen Murgatroyd, PhD FBPsS FRSA
CEO Collaborative Media Group Inc.
STEPHEN MURGATROYD, MAY 2016 1
1: Transformative Technologies
What technologies are emerging which could lead to real
transformation and change in organizations?
STEPHEN MURGATROYD, MAY 2016 2
A: What kind of changes are we talking
about?
Before we look at technologies, we need to understand what kinds of
changes we are talking about…
The images that follow will help us navigate this question...
STEPHEN MURGATROYD, MAY 2016 3
STEPHEN MURGATROYD, MAY 2016 4
STEPHEN MURGATROYD, MAY 2016 5
STEPHEN MURGATROYD, MAY 2016 6
STEPHEN MURGATROYD, MAY 2016 7
B: 7 Key Technologies for
Transformation
These technologies are likely to hold the key to our future..
STEPHEN MURGATROYD, MAY 2016 8
1. Machine Learning and Artificial Intelligence will increasingly be used to enable adaptive
learning, intelligent robotics and new forms of business processes.
2. Hand held, mobile and integrated devices will continue to develop and become the de
facto tools for learning, communication, business processes and peer networking.
3. Predictive Analytics will grow in significance in terms of diagnostics, preventive
maintenance, worker performance and productivity.
4. Interconnectivity of devices and systems will be a significant feature of the “internet of
things” and activities.
5. Gamification and virtual reality will enable significant advances in teaching a range of
subjects, especially laboratory based subjects.
STEPHEN MURGATROYD, MAY 2016 9
6. Translation engines will continuously improve and become embedded in a great many
applications.
7. Collaborative technologies and social media – enabling rapid connectivity between
learners, instructors and global experts – enabling knowledge sharing for all forms of
learning.
STEPHEN MURGATROYD, MAY 2016 10
STEPHEN MURGATROYD, MAY 2016 11
STEPHEN MURGATROYD, MAY 2016 12
2: The Process of Innovation
What does the process of innovation look like?
STEPHEN MURGATROYD, MAY 2016 13
STEPHEN MURGATROYD, MAY 2016 14
STEPHEN MURGATROYD, MAY 2016 15
STEPHEN MURGATROYD, MAY 2016 16
3: What Get’s in the Way?
What gets in the way of innovation and high performance?
STEPHEN MURGATROYD, MAY 2016 17
A: People (especially Contrapreneurs)
STEPHEN MURGATROYD, MAY 2016 18
B: Putting the Technology 1st
STEPHEN MURGATROYD, MAY 2016 19
C: Lack of Perseverance and
Determination by Management
STEPHEN MURGATROYD, MAY 2016 20
D: Loosing Sight of the Vision and Strategy
STEPHEN MURGATROYD, MAY 2016 21
E: Poor Metrics
STEPHEN MURGATROYD, MAY 2016 22
4: Getting to Impact
How do we get from idea to sustainable impact?
STEPHEN MURGATROYD, MAY 2016 23
Leaders who Practice Renaissance Leadership
1. Practice Personal Mastery
2. Have a glocal mindset
3. Practice cross-boundary learning
4. Think Back from the Future
5. Lead Systematic Change
6. Drive performance with a Passion
STEPHEN MURGATROYD, MAY 2016 24
STEPHEN MURGATROYD, MAY 2016 25
3 Examples from Higher Education
KENTUCKY TECHNICAL & COMMUNITY
COLLEGE SYSTEM
Flex choices for students
Modules (1,2 and 3 weeks long) available 365
days a year
Modules carry partial credit (.10,.25, .33 etc.) and
learning is assessed via pre and post tests of
competency and capability
Leaners accumulate their partial credit till it = 3
and then have credit for a full and transferable
course
Adaptive assessments for and of learning,
modular assessment designs and e-portfolios
UNIVERSITY OF WISCONSIN FLEX DEGREE
No courses, no tutors, no attendance at sessions.
Instead, clear rubrics
Each credit required comes with a playlist of
appropriate open education resources
Learners can “buy” mentoring and coaching services –
not required.
When the learner is ready, an integrated and
comprehensive assessment of knowledge,
competencies and capabilities is completed for credit.
All enabled by learning technologies, adaptive
assessment technologies and e-portfolios
STEPHEN MURGATROYD, MAY 2016 26
LIFELONG LEARNING FOR FARMERS
Uses cell phones / voice mail to connect
farmers with farm intelligence, other farmers
and supply chain
Reorganize farmers from single-site farming to
co-operatives
Rethink the supply chain and flow of goods /
money
Change relationships with banking – e-money
Increase yields, livelihoods, animal / crop
health and community well being
STEPHEN MURGATROYD, MAY 2016 27
Conclusion
Technology is not the
answer - vision, strategy,
focus and alignment are.
Real organizational change
and transformation is about
engaged employees owning
their future and leveraging
all of the available tools to
make the future happen
faster….
STEPHEN MURGATROYD, MAY 2016 28

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Innovation, Change and Technology

  • 1. Innovation, Technology and Organizational Change Stephen Murgatroyd, PhD FBPsS FRSA CEO Collaborative Media Group Inc. STEPHEN MURGATROYD, MAY 2016 1
  • 2. 1: Transformative Technologies What technologies are emerging which could lead to real transformation and change in organizations? STEPHEN MURGATROYD, MAY 2016 2
  • 3. A: What kind of changes are we talking about? Before we look at technologies, we need to understand what kinds of changes we are talking about… The images that follow will help us navigate this question... STEPHEN MURGATROYD, MAY 2016 3
  • 8. B: 7 Key Technologies for Transformation These technologies are likely to hold the key to our future.. STEPHEN MURGATROYD, MAY 2016 8
  • 9. 1. Machine Learning and Artificial Intelligence will increasingly be used to enable adaptive learning, intelligent robotics and new forms of business processes. 2. Hand held, mobile and integrated devices will continue to develop and become the de facto tools for learning, communication, business processes and peer networking. 3. Predictive Analytics will grow in significance in terms of diagnostics, preventive maintenance, worker performance and productivity. 4. Interconnectivity of devices and systems will be a significant feature of the “internet of things” and activities. 5. Gamification and virtual reality will enable significant advances in teaching a range of subjects, especially laboratory based subjects. STEPHEN MURGATROYD, MAY 2016 9
  • 10. 6. Translation engines will continuously improve and become embedded in a great many applications. 7. Collaborative technologies and social media – enabling rapid connectivity between learners, instructors and global experts – enabling knowledge sharing for all forms of learning. STEPHEN MURGATROYD, MAY 2016 10
  • 13. 2: The Process of Innovation What does the process of innovation look like? STEPHEN MURGATROYD, MAY 2016 13
  • 17. 3: What Get’s in the Way? What gets in the way of innovation and high performance? STEPHEN MURGATROYD, MAY 2016 17
  • 18. A: People (especially Contrapreneurs) STEPHEN MURGATROYD, MAY 2016 18
  • 19. B: Putting the Technology 1st STEPHEN MURGATROYD, MAY 2016 19
  • 20. C: Lack of Perseverance and Determination by Management STEPHEN MURGATROYD, MAY 2016 20
  • 21. D: Loosing Sight of the Vision and Strategy STEPHEN MURGATROYD, MAY 2016 21
  • 22. E: Poor Metrics STEPHEN MURGATROYD, MAY 2016 22
  • 23. 4: Getting to Impact How do we get from idea to sustainable impact? STEPHEN MURGATROYD, MAY 2016 23
  • 24. Leaders who Practice Renaissance Leadership 1. Practice Personal Mastery 2. Have a glocal mindset 3. Practice cross-boundary learning 4. Think Back from the Future 5. Lead Systematic Change 6. Drive performance with a Passion STEPHEN MURGATROYD, MAY 2016 24
  • 26. 3 Examples from Higher Education KENTUCKY TECHNICAL & COMMUNITY COLLEGE SYSTEM Flex choices for students Modules (1,2 and 3 weeks long) available 365 days a year Modules carry partial credit (.10,.25, .33 etc.) and learning is assessed via pre and post tests of competency and capability Leaners accumulate their partial credit till it = 3 and then have credit for a full and transferable course Adaptive assessments for and of learning, modular assessment designs and e-portfolios UNIVERSITY OF WISCONSIN FLEX DEGREE No courses, no tutors, no attendance at sessions. Instead, clear rubrics Each credit required comes with a playlist of appropriate open education resources Learners can “buy” mentoring and coaching services – not required. When the learner is ready, an integrated and comprehensive assessment of knowledge, competencies and capabilities is completed for credit. All enabled by learning technologies, adaptive assessment technologies and e-portfolios STEPHEN MURGATROYD, MAY 2016 26
  • 27. LIFELONG LEARNING FOR FARMERS Uses cell phones / voice mail to connect farmers with farm intelligence, other farmers and supply chain Reorganize farmers from single-site farming to co-operatives Rethink the supply chain and flow of goods / money Change relationships with banking – e-money Increase yields, livelihoods, animal / crop health and community well being STEPHEN MURGATROYD, MAY 2016 27
  • 28. Conclusion Technology is not the answer - vision, strategy, focus and alignment are. Real organizational change and transformation is about engaged employees owning their future and leveraging all of the available tools to make the future happen faster…. STEPHEN MURGATROYD, MAY 2016 28